Text preview for : philips_q522.2he_lb.pdf part of PHILIPS PHILIPS chassis Q522HE LB



Back to : philips_q522.2he_lb.part1 | Home

Colour Television

Chassis

Q522.2HE
LB

MG8
I_18140_000.eps 201108

Contents

Page

Contents

Page
98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103

1. Revision List 2 2. Technical Specifications, Connections, and Chassis Overview 2 3. Safety Instructions, Warnings, Notes, and Abbreviation List 5 4. Mechanical Instructions 9 5. Service Modes, Error Codes, and Fault Finding 14 6. Alignments 34 7. Circuit Descriptions 37 8. IC Data Sheets 39 9. Block Diagrams Wiring Diagram 22" with i-Board (MG8) 49 Wiring Diagram 22" (MG8) 50 Block Diagram Video 51 Block Diagram Audio 52 Block Diagram Control & Clock Signals 53 SSB: Test Points (Overview Top Side) 54 SSB: Test Points (Overview Bottom Side) 57 I2C IC Overview 60 Supply Lines Overview 61 10. Circuit Diagrams and PWB Layouts Drawing Power Supply Unit 62 SSB: DC / DC 3V3 1V2 (B02A) 64 SSB: DC / DC +3V3 +1V2 Standby (B02B) 65 SSB: DC / DC (B02C) 66 SSB: Main Tuner (B03A) 67 SSB: Channel Decoder DVB-T (B03B) 68 SSB: PNX8541: Standby Controller (B04A) 69 SSB: PNX8541: NVM (B04B) 70 SSB: PNX8541: Miscellaneous (B04C) 71 SSB: PNX8541: Control MIPS (B04E) 72 SSB: PNX8541: Control PCI (B04F) 73 SSB: PNX8541: DDR2 (B04G) 74 SSB: PNX8541: Digital Video In (B04H) 75

PWB 63 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103 98-103

SSB: PNX8541: Audio (B04I) 76 SSB: PNX8541: Analogue AV (B04K) 77 SSB: PNX8541: Audio (B04L) 78 SSB: PNX8541: Audio (B04M) 79 SSB: PNX8541: Video Streams (B04N) 80 SSB: PNX8541: Power (B04P) 81 SSB: PNX8541: Flash (B04Q) 82 SSB: Dual LVDS (B05A) 83 SSB: LVDS (B06A) 84 SSB: Display Interfacing (B06B) 85 SSB: Analog IO: Scart 1 & 2 (B07A) 86 SSB: Analog IO: YPbPr Audio Out (B07B) 87 SSB: Analog IO: Side AV (B07C) 88 SSB: Analog IO: Bolt On (B07D) 89 SSB: Digi IO: USB (B08A) 90 SSB: Digi IO: HDMI & DVI (B08B) 91 SSB: Digi IO: HDMI MUX (B08C) 92 SSB: Digi IO: PCMCIA Interf. & Buffer (B09A) 93 SSB: Digi IO: Class-D (B010A) 94 SSB: SRP List Explanation 95 SSB: SRP List Part 1 96 SSB: SRP List Part 2 97 DC / DC Converter Panel (DC) 104 Keyboard Control Panel (E) 106 i_Board (Part 1) (HC01) 107 i_Board (Part 2) (HC02) 108 Inverter Board (IF) 110 IR & LED Panel (J) 112

105 106 109 109 111 113

© Copyright 2009 Koninklijke Philips Electronics N.V. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.

Published by MB/JH 0961 BU TV Consumer Care

Printed in the Netherlands

Subject to modification

EN 3122 785 18141 2009-Jan-30

EN 2

1.

Q522.2HE LB

Revision List

1. Revision List
Manual xxxx xxx xxxx.0 · First release. Manual xxxx xxx xxxx.2 · Textual improvements. · · · Layout improvements. Section 2.3.1 Rear Connections, 13 - Mini Jack: Bathroom speaker (Output) (optional) specification corrected. Section 5.2 Hotel mode distinction made between sets with or without iBoard.

2. Technical Specifications, Connections, and Chassis Overview
Index of this chapter: 2.1 Technical Specifications 2.2 Directions for Use 2.3 Connections 2.4 Chassis Overview Notes: · Figures can deviate due to the different set executions. · Specifications are indicative (subject to change). Table 2-1 Described Model numbers CTN 22HFL3350D/10 22HFL5550D/10 Styling MG8 MG8 Published in: 3122 785 18140 3122 785 18140

2.1

Technical Specifications
For on-line product support please use the links in Table 2-1. Here is product information available, as well as getting started, user manuals, frequently asked questions and software & drivers.

2.2

Directions for Use
You can download this information from the following websites: http://www.philips.com/support http://www.p4c.philips.com

2.3

Connections

11 12 13

14 54 3 2 1 10 9 15 16 17 18 19

8

20

6

7
I_18140_001.eps 191108

Figure 2-1 Connection overview
2009-Jan-30

Technical Specifications, Connections, and Chassis Overview
Note: The following connector colour abbreviations are used (acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow. 2.3.1 Rear Connections 1 & 2 - EXT1 & 2: Video RGB - In (not for EXT2), CVBS - In/ Out, Audio - In/Out
20 2

Q522.2HE LB
Data channel Data channel Gnd Data channel

2.

EN 3
j j H j j jk H j j H

21

10000_090121_001.eps 090121

1

9 10 11 12 13 14 15 16 17 18 19 20

- D0- CLK+ - Shield - CLK- n.c. - n.c. - DDC_SCL - DDC_SDA - Ground - +5V - HPD - Ground

DDC clock DDC data Gnd Hot Plug Detect Gnd

Figure 2-2 SCART connector 1 2 3 4 5 6 7 8 - Audio R - Audio R - Audio L - Ground Audio - Ground Blue - Audio L - Video Blue - Function Select 0.5 VRMS / 1 k 0.5 VRMS / 10 k 0.5 VRMS / 1 k Gnd Gnd 0.5 VRMS / 10 k 0.7 VPP / 75 0 - 2 V: INT 4.5 - 7 V: EXT 16:9 9.5 - 12 V: EXT 4:3 Gnd 0.7 VPP / 75 Gnd Gnd 0.7 VPP / 75 0 - 0.4 V: INT 1 - 3 V: EXT / 75 Gnd Gnd 1 VPP / 75 1 VPP / 75 Gnd k j k H H j jk j H j H H j j H H k j H

7 - Mini Jack: Audio - In Bk - Audio 0.5 VRMS / 10 k 8 - Aerial - In - - IEC-type (EU)

jq

Coax, 75

D

9 - Smart-card Interface: Data Video - In/Out (optional)
17 32

1

16

10000_090121_044.eps 090121

9 10 11 12 13 14 15 16 17 18 19 20 21

- Ground Green - n.c. - Video Green - n.c. - Ground Red - Ground P50 - Video Red - Status/FBL - Ground Video - Ground FBL - Video CVBS/Y - Video CVBS - Shield

Figure 2-4 Smart-card Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 - 3V3 - Ground power - 12V - Ground I2C - IR data - POR - TV Clock - Data in - Data out - +5V - H-sync - V-sync - Gnd CVBS in - SCL - SDA - Reserve - B in - G in - R in - FBL in - Gnd CVBS out - CVBS out - Pr_OUT - Pb_OUT - Y_OUT - Gnd Audio in - Audio R - Audio L - Audio R - Audio L/Mono in - Video CVBS/Yin - C in +3.3 V Gnd +12 V Gnd Data Signal Clock Signal Data Data +5 V Signal Signal Gnd DDC clock DDC data Blue in Signal Green in Signal Red in Signal Signal Gnd 1 VPP / 75 1 VPP / 75 1 VPP / 75 1 VPP / 75 Gnd 0.5 VRMS / 1 k 0.5 VRMS / 1 k 0.5 VRMS / 10 k 0.5 VRMS / 10 k 1 VPP / 75 0.7 VPP / 75 k H j H j j k j k j j j H j j j j j j H j k k k H k k j j j j

3 - EXT3: Cinch: Video YPbPr - In, Audio - In Gn - Video Y 1 VPP / 75 Bu - Video Pb 0.7 VPP / 75 Rd - Video Pr 0.7 VPP / 75 Rd - Audio - R 0.5 VRMS / 10 k Wh - Audio - L 0.5 VRMS / 10 k 4 - Cinch: S/PDIF - Out, Audio - Out (optional) Bk - Coaxial 0.4 - 0.6VPP / 75 Rd - Audio - R 0.5 VRMS / 10 k Wh - Audio - L 0.5 VRMS / 10 k 5 - Service Connector (UART) 1 - Ground Gnd 2 - UART_TX Transmit 3 - UART_RX Receive 6 - HDMI 1, 2 & 3 Digital Video, Digital Audio - In
19 18 1 2
10000_090121_017.eps 090121

jq jq jq jq jq

kq kq kq

H k j

10 - VGA: Video RGB - In (optional)
1 6 11 5 10 15 10000_090121_002.eps 090121

Figure 2-3 HDMI (type A) connector 1 2 3 4 5 6 7 8 - D2+ - Shield - D2- D1+ - Shield - D1- D0+ - Shield Data channel Gnd Data channel Data channel Gnd Data channel Data channel Gnd j H j j H j j H

Figure 2-5 VGA Connector 1 2 3 4 5 - Video Red - Video Green - Video Blue - n.c. - Ground 0.7 VPP / 75 0.7 VPP / 75 0.7 VPP / 75 Gnd j j j H
2009-Jan-30

EN 4
6 7 8 9 10 11 12 13 14 15

2.
- Ground Red - Ground Green - Ground Blue - +5VDC - Ground Sync - n.c. - DDC_SDA - H-sync - V-sync - DDC_SCL

Q522.2HE LB
Gnd Gnd Gnd +5 V Gnd DDC data 0-5V 0-5V DDC clock

Technical Specifications, Connections, and Chassis Overview
H H H j H j j j j 14 - Mini Jack: IRLink (In/Out) (sets without Smart Card Interface) 1 - IR_in < 3.3 V, active low j 2 - IR_out Signal (output high when idle) k 3 - Gnd Gnd H 15 - Cinch: Audio - In Rd - Audio R 0.5 VRMS / 10 k Wh - Audio L 0.5 VRMS / 10 k 16 - Cinch: Video CVBS - In Ye - Video CVBS 1 VPP / 75 17 - S-Video (Hosiden): Video Y/C - In 1 - Ground Y Gnd 2 - Ground C Gnd 3 - Video Y 1 VPP / 75 4 - Video C 0.3 VPP / 75 18 - USB2.0

jq jq

11 - RJ12 DATA1 (HM-Link - In/Out) (optional) 1 - LED_in < 0.3 V, active low 2 - IR_in < 0.3 V, active low 3 - MODE Vcc 4 - TV Power Status 4.5 to 5 V: TV "On" < 0.3 V: TV "Stdby" High impedance: TV "Off" 5 - Gnd Gnd 6 - IR_out Signal 12 - RJ45 DATA2 (Xpress Box - In/Out) (optional) 1 - +12V +12V/1W 2 - Gnd Gnd 3 - H-sync Signal 4 - V-sync Signal 5 - TXD232 Signal 6 - RXD232 Signal 7 - SDA3_IR-OUT Signal 8 - DCM-POR Signal 9 - CVBSterr Signal 10 - Gnd CVBSterr Gnd 13 - Mini Jack: Bathroom speaker (Output) (optional) Bk - Bathroom speaker 8 /1 W 2.3.2 Side Connections

j j j k H k

jq

H H j j

k H k k k k k H 1 2 3 4 - +5V - Data (-) - Data (+) - Ground

1

2

3

4

10000_090121_022.eps 090121

Figure 2-6 USB (type A) k jk jk H

Gnd

o

19 - HDMI: Digital Video, Digital Audio - In See 6 - HDMI 1, 2 & 3 Digital Video, Digital Audio - In 20 - Common Interface See SSB: Digi IO: PCMCIA Interf. & Buffer

14 - Mini Jack: Headphone (Output) (sets with Smart Card Interface) Bk - Head phone 32 - 600 /10 mW ot

2.4

Chassis Overview
Refer to chapter Block Diagrams for PWB/CBA locations.

2009-Jan-30

Safety Instructions, Warnings, Notes, and Abbreviation List

Q522.2HE LB

3.

EN 5

3. Safety Instructions, Warnings, Notes, and Abbreviation List
Index of this chapter: 3.1 Safety Instructions 3.2 Warnings 3.3 Notes 3.4 Abbreviation List · picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3). Where necessary, measure the waveforms and voltages with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

3.1

Safety Instructions
Safety regulations require the following during a repair: · Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA). · Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard. Of de set ontploft! Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points: · Route the wire trees correctly and fix them with the mounted cable clamps. · Check the insulation of the Mains/AC Power lead for external damage. · Check the strain relief of the Mains/AC Power cord for proper function. · Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply): 1. Unplug the Mains/AC Power cord and connect a wire between the two pins of the Mains/AC Power plug. 2. Set the Mains/AC Power switch to the "on" position (keep the Mains/AC Power cord unplugged!). 3. Measure the resistance value between the pins of the Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 M and 12 M. 4. Switch "off" the set, and remove the wire between the two pins of the Mains/AC Power plug. · Check the cabinet for defects, to prevent touching of any inner parts by the customer. 3.3.2

Schematic Notes · All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 k). Resistor values with no multiplier may be indicated with either an "E" or an "R" (e.g. 220E or 220R indicates 220 ). All capacitor values are given in micro-farads ( = × 10-6), nano-farads (n = × 10-9), or pico-farads (p = × 10-12). Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF). An "asterisk" (*) indicates component usage varies. Refer to the diversity tables for the correct values. The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.

· · · · ·

3.3.3

BGA (Ball Grid Array) ICs Introduction For more information on how to handle BGA devices, visit this URL: http://www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select "Magazine", then go to "Repair downloads". Here you will find Information on how to deal with BGA-ICs. BGA Temperature Profiles For BGA-ICs, you must use the correct temperature-profile, which is coupled to the 12NC. For an overview of these profiles, visit the website http://www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the "Magazine", chapter "Repair downloads". For additional questions please contact your local repair help desk.

3.2

Warnings
· All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. Be careful during measurements in the high voltage section. Never replace modules or other components while the unit is switched "on". When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable. 3.3.4

Lead-free Soldering Due to lead-free technology some rules have to be respected by the workshop during a repair: · Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle. · Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: ­ To reach a solder-tip temperature of at least 400°C. ­ To stabilize the adjusted temperature at the solder-tip. ­ To exchange solder-tips for different applications. · Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch "off" unused equipment or reduce heat. · Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.
2009-Jan-30

· · ·

3.3
3.3.1

Notes
General · Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and

EN 6
3.3.5

3.

Q522.2HE LB

Safety Instructions, Warnings, Notes, and Abbreviation List 3.4 Abbreviation List
0/6/12 SCART switch control signal on A/V board. 0 = loop through (AUX to TV), 6 = play 16 : 9 format, 12 = play 4 : 3 format Spatial (2D) Noise Reduction Temporal (3D) Noise Reduction Automatic Aspect Ratio Adaptation: algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio Automatic Channel Installation: algorithm that installs TV channels directly from a cable network by means of a predefined TXT page Analogue to Digital Converter Automatic Frequency Control: control signal used to tune to the correct frequency Automatic Gain Control: algorithm that controls the video input of the feature box Amplitude Modulation Automatic Noise Reduction: one of the algorithms of Auto TV Asia Pacific Aspect Ratio: 4 by 3 or 16 by 9 Auto Screen Fit: algorithm that adapts aspect ratio to remove horizontal black bars without discarding video information Advanced Television Systems Committee, the digital TV standard in the USA See Auto TV A hardware and software control system that measures picture content, and adapts image parameters in a dynamic way External Audio Video Audio Video Controller Audio Video Input Processor Monochrome TV system. Sound carrier distance is 5.5 MHz Board-Level Repair Broadcast Television Standard Committee. Multiplex FM stereo sound system, originating from the USA and used e.g. in LATAM and AP-NTSC countries Blue TeleteXT Centre channel (audio) Consumer Electronics Control bus: remote control bus on HDMI connections Constant Level: audio output to connect with an external amplifier Component Level Repair COlor LUMinance Baseband Universal Sub-system Computer aided rePair Connected Planet / Copy Protection Customer Service Mode Color Transient Improvement: manipulates steepness of chroma transients Composite Video Blanking and Synchronization Digital to Analogue Converter Dynamic Bass Enhancement: extra low frequency amplification See "E-DDC"

Alternative BOM identification It should be noted that on the European Service website, "Alternative BOM" is referred to as "Design variant". The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number "1" (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a "2" (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number. Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2006 week 17). The 6 last digits contain the serial number.
MODEL : 32PF9968/10
MADE IN BELGIUM 220-240V ~ 50/60Hz 128W VHF+S+H+UHF

2DNR 3DNR AARA

ACI

ADC AFC

AGC

AM ANR AP AR ASF

ATSC

ATV Auto TV

PROD.NO: AG 1A0617 000001

S
Figure 3-1 Serial number (example) 3.3.6

BJ3.0E LA
E_06532_024.eps 260308

AV AVC AVIP B/G BLR BTSC

Board Level Repair (BLR) or Component Level Repair (CLR) If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

B-TXT C CEC

3.3.7

Practical Service Precautions · It makes sense to avoid exposure to electrical shock. While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard. Always respect voltages. While some may not be dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

CL CLR COLUMBUS ComPair CP CSM CTI

·

CVBS DAC DBE DDC

2009-Jan-30

Safety Instructions, Warnings, Notes, and Abbreviation List
D/K DFI DFU DMR DMSD DNM DNR DRAM DRM DSP DST Monochrome TV system. Sound carrier distance is 6.5 MHz Dynamic Frame Insertion Directions For Use: owner's manual Digital Media Reader: card reader Digital Multi Standard Decoding Digital Natural Motion Digital Noise Reduction: noise reduction feature of the set Dynamic RAM Digital Rights Management Digital Signal Processing Dealer Service Tool: special remote control designed for service technicians Digital Transmission Content Protection; A protocol for protecting digital audio/video content that is traversing a high speed serial bus, such as IEEE-1394 Digital Video Broadcast - Cable Digital Video Broadcast - Terrestrial Digital Versatile Disc Digital Visual Interface (d= digital only) Enhanced Display Data Channel (VESA standard for communication channel and display). Using E-DDC, the video source can read the EDID information form the display. Extended Display Identification Data (VESA standard) Electrically Erasable and Programmable Read Only Memory Electro Magnetic Interference Erasable Programmable Logic Device Europe EXTernal (source), entering the set by SCART or by cinches (jacks) Fast BLanking: DC signal accompanying RGB signals Full Dual Screen (same as FDW) Full Dual Window (same as FDS) FLASH memory Field Memory or Frequency Modulation Field-Programmable Gate Array Flat TeleVision Giga bits per second Green TeleteXT H_sync to the module High Definition Hard Disk Drive High-bandwidth Digital Content Protection: A "key" encoded into the HDMI/DVI signal that prevents video data piracy. If a source is HDCP coded and connected via HDMI/DVI without the proper HDCP decoding, the picture is put into a "snow vision" mode or changed to a low resolution. For normal content distribution the source and the display device must be enabled for HDCP "software key" decoding. High Definition Multimedia Interface HeadPhone Monochrome TV system. Sound carrier distance is 6.0 MHz Inter IC bus Inter IC Data bus Inter IC Sound bus Intermediate Frequency Scan mode where two fields are used to form one frame. Each field contains half the number of the total amount of

Q522.2HE LB

3.

EN 7

IR IRQ ITU-656

DTCP

ITV JOP LS

DVB-C DVB-T DVD DVI(-d) E-DDC

EDID EEPROM EMI EPLD EU EXT FBL FDS FDW FLASH FM FPGA FTV Gb/s G-TXT H HD HDD HDCP

LATAM LCD LED L/L'

LORE LPL LS LVDS Mbps M/N MIPS

MOP MOSFET MPEG MPIF MUTE NC NICAM

NTC NTSC

NVM O/C OSD OTC P50 PAL

HDMI HP I I2 C I2 D I2 S IF Interlaced

lines. The fields are written in "pairs", causing line flicker. Infra Red Interrupt Request The ITU Radio communication Sector (ITU-R) is a standards body subcommittee of the International Telecommunication Union relating to radio communication. ITU-656 (a.k.a. SDI), is a digitized video format used for broadcast grade video. Uncompressed digital component or digital composite signals can be used. The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz. Institutional TeleVision; TV sets for hotels, hospitals etc. Jaguar Output Processor Last Status; The settings last chosen by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's preferences Latin America Liquid Crystal Display Light Emitting Diode Monochrome TV system. Sound carrier distance is 6.5 MHz. L' is Band I, L is all bands except for Band I LOcal REgression approximation noise reduction LG.Philips LCD (supplier) Loudspeaker Low Voltage Differential Signalling Mega bits per second Monochrome TV system. Sound carrier distance is 4.5 MHz Microprocessor without Interlocked Pipeline-Stages; A RISC-based microprocessor Matrix Output Processor Metal Oxide Silicon Field Effect Transistor, switching device Motion Pictures Experts Group Multi Platform InterFace MUTE Line Not Connected Near Instantaneous Compounded Audio Multiplexing. This is a digital sound system, mainly used in Europe. Negative Temperature Coefficient, non-linear resistor National Television Standard Committee. Color system mainly used in North America and Japan. Color carrier NTSC M/N= 3.579545 MHz, NTSC 4.43= 4.433619 MHz (this is a VCR norm, it is not transmitted off-air) Non-Volatile Memory: IC containing TV related data such as alignments Open Circuit On Screen Display On screen display Teletext and Control; also called Artistic (SAA5800) Project 50: communication protocol between TV and peripherals Phase Alternating Line. Color system mainly used in West Europe (color carrier= 4.433619 MHz) and South America (color carrier PAL M=

2009-Jan-30

EN 8

3.

Q522.2HE LB

Safety Instructions, Warnings, Notes, and Abbreviation List
V VCR VESA VGA VL VSB WYSIWYR V-sync to the module Video Cassette Recorder Video Electronics Standards Association 640x480 (4:3) Variable Level out: processed audio output toward external amplifier Vestigial Side Band; modulation method What You See Is What You Record: record selection that follows main picture and sound 1280x768 (15:9) Quartz crystal 1024x768 (4:3) Luminance signal Luminance (Y) and Chrominance (C) signal Component video. Luminance and scaled color difference signals (B-Y and R-Y) Component video

PCB PCM PDP PFC PIP PLL

POR Progressive Scan

PTC PWB PWM QRC QTNR QVCP RAM RGB

RC RC5 / RC6 RESET ROM R-TXT SAM S/C SCART

SCL SCL-F SD SDA SDA-F SDI SDRAM SECAM

SIF SMPS SoC SOG SOPS S/PDIF SRAM SRP SSB STBY SVGA SVHS SW SWAN SXGA TFT THD TMDS TXT TXT-DW UI uP UXGA
2009-Jan-30

3.575612 MHz and PAL N= 3.582056 MHz) Printed Circuit Board (same as "PWB") Pulse Code Modulation Plasma Display Panel Power Factor Corrector (or Preconditioner) Picture In Picture Phase Locked Loop. Used for e.g. FST tuning systems. The customer can give directly the desired frequency Power On Reset, signal to reset the uP Scan mode where all scan lines are displayed in one frame at the same time, creating a double vertical resolution. Positive Temperature Coefficient, non-linear resistor Printed Wiring Board (same as "PCB") Pulse Width Modulation Quasi Resonant Converter Quality Temporal Noise Reduction Quality Video Composition Processor Random Access Memory Red, Green, and Blue. The primary color signals for TV. By mixing levels of R, G, and B, all colors (Y/C) are reproduced. Remote Control Signal protocol from the remote control receiver RESET signal Read Only Memory Red TeleteXT Service Alignment Mode Short Circuit Syndicat des Constructeurs d'Appareils Radiorécepteurs et Téléviseurs Serial Clock I2C CLock Signal on Fast I2C bus Standard Definition Serial Data I2C DAta Signal on Fast I2C bus Serial Digital Interface, see "ITU-656" Synchronous DRAM SEequence Couleur Avec Mémoire. Color system mainly used in France and East Europe. Color carriers= 4.406250 MHz and 4.250000 MHz Sound Intermediate Frequency Switched Mode Power Supply System on Chip Sync On Green Self Oscillating Power Supply Sony Philips Digital InterFace Static RAM Service Reference Protocol Small Signal Board STand-BY 800x600 (4:3) Super Video Home System Software Spatial temporal Weighted Averaging Noise reduction 1280x1024 Thin Film Transistor Total Harmonic Distortion Transmission Minimized Differential Signalling TeleteXT Dual Window with TeleteXT User Interface Microprocessor 1600x1200 (4:3)

WXGA XTAL XGA Y Y/C YPbPr

YUV

Mechanical Instructions

Q522.2HE LB

4.

EN 9

4. Mechanical Instructions
Index of this chapter: 4.1 Cable Dressing 4.2 Service Positions 4.3 Assy/Panel Removal ME8 Styling 4.4 Set Re-assembly Notes: · Figures below can deviate slightly from the actual situation, due to the different set executions. · Please take special note of the wiredressing of the set when opening, because all wires have to be exactly repositioned after servicing.

4.1

Cable Dressing

I_18140_009.eps 251108

Figure 4-1 Cable dressing
2009-Jan-30

EN 10 4.2

4.

Q522.2HE LB

Mechanical Instructions

Service Positions
For easy servicing of this set, there are a few possibilities created: · The buffers from the packaging. · Foam bars (created for Service).

4.2.1

Foam Bars

1
I_18140_010.eps 251108

Figure 4-3 Rear cover placement 4.3.2 IR & LED Board 1. Unplug the connector. 2. Remove the fixation screws. 3. Lift the board and take it out. When defective, replace the whole unit. 4.3.3 Speakers 1. Unplug the connectors. 2. Remove the fixation screws. 3. Take the speaker out of the front cover When defective, replace the whole unit.
E_06532_018.eps 171106

1

Required for sets 42"

4.3.4 Figure 4-2 Foam bars The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. See Figure 4-2 for details. Sets with a display of 42" and larger, require four foam bars [1]. Ensure that the foam bars are always supporting the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and alignments. By placing a mirror under the TV, you can monitor the screen.

Clock unit 1. Unplug the connector. 2. Remove the fixation screws. 3. Lift the board and take it out. When defective, replace the whole unit.

4.3.5

Key Board Control Panel 1. Remove the fixation screws of the unit and take it out of the set. 2. Unplug the key board connector. When defective, replace the whole unit.

4.3

Assy/Panel Removal ME8 Styling
Following instructions apply to the 22HFL5550D/10. Please note that figures can deviate slightly from the actual situation, due to the different set executions.

4.3.6

Main Supply Panel 1. Unplug all connectors. 2. Remove the fixation screws. 3. Take the board out. When defective, replace the whole unit.

4.3.1

Rear Cover Warning: Disconnect the mains power cord before you remove the rear cover. Note: it is not necessary to remove the stand while removing the rear cover. 1. Place the TV set upside down on a table top, using the foam bars (see section Service Positions). 2. Remove the screws that secure the rear cover. The screws are located at the sides. 3. Now the rear cover could be lifted but the SSB, iBoard and power supply panel(s) are mounted in the rear cover and still connected to the LCD panel, other boards and speakers. Those cables should be released first! 4. Lift the rear cover a few centimeters and place it as designated in figure Figure 4-3. 5. Now the connectors of the IR/LED board, speakers and clock should be released. 6. Now the rear cover can be flipped over while being cautious with the still connected LVDS cable and inverter supply cable.

4.3.7

DC-DC Converter Panel 1. Unplug all connectors. 2. Remove the fixation screws. 3. Take the board out. When defective, replace the whole unit.

2009-Jan-30

Mechanical Instructions
4.3.8 Inverter 1. Refer to Figure 4-4. 2. Unplug the connectors [1]. 3. Release the clips [2]. 4. Lift the board and take it out. When defective, replace the whole unit.

Q522.2HE LB

4.

EN 11

4. Cautiously remove the inverter bracket, see Figure 4-5

2

2
Figure 4-5 Bracket removal

I_18140_022.eps 271108

1

4.3.11 LCD Panel mounting As every set execution could have slightly different mechanical constructions (some have the boards directly mounted on the LCD display, others use brackets), we only describe the 22HFL5550D/10. Mounting method of other LCD panels is similar to the one described below. 1. Use the rear cover of the set as gauge for correctly mounting the Inverter bracket to the LCD panel. 2. Put the bracket in it's placeholders in the rear cover. 3. Use new gluepads on the indicated mounting side of the bracket as indicated [1] in Figure 4-6. 4. Now the new LCD Panel can be gently put in place. The gluepads should now fix the bracket to the back of the LCD Panel. 5. Lift the panel from the set and put it face down on a flat surface. 6. Remount the inverter including wiring and be sure to tape the wiring exactly according to the previosly noted wiring postions. 7. Place the LCD panel back in the front cover. 8. Reconnect the LVDS connector. Caution: be careful, as this is a very fragile connector! 9. To re-assemble the rest of the set, execute other processes in reverse order.
I_18140_019.eps 261108

1

2

1

2

Figure 4-4 Inverter Board 4.3.9 iBoard Panel 1. Remove the fixation screws. 2. Lift the board to access the connectors and unplug all connectors. 3. Take the board out. When defective, replace the whole unit. 4.3.10 LCD Panel removal As every set execution could have slightly different mechanical constructions (some have the boards directly mounted on the LCD display, others use brackets), we only describe the 22HFL5550D/10. Disassembly method of other LCD panels is similar to the one described below. Please take note of the wiring position. 1. Unplug the LVDS connector. Caution: be careful, as this is a very fragile connector! 2. Remove the Inverter Panel as earlier described. 3. Take the LCD panel from the set.
2009-Jan-30

EN 12

4.

Q522.2HE LB

Mechanical Instructions
4.3.12 Small Signal Board (SSB) Caution: It is mandatory to remount screws at their original position during re-assembly. Failure to do so may result in damaging the SSB. 1. Refer to Figure 4-7. 2. Remove the five screws that hold the SSB together with it's shielding. 3. Since all connectors are still in place flip over the complete SSB to the other side of the set as indicated with the arrow [1]. 4. Unplug the LVDS connector [2]. Caution: be careful, as this is a very fragile connector! 5. Release the tape [3]. 6. Unplug all other connectors [4]. 7. Now the board can be removed from the set. 8. Remove all screws [5] that join the board with the shielding and remove the shielding. 9. Remove all screws [6] that fix the HDMI shielding and remove the shielding. 10. Remove the screw [7] that hold the side cover and the release clip [8] to remove the cover. 11. To remove the side cover, remove the screws and pull the cover sidewards from the SSB. Figure 4-7 indicates the detailed positioning of the connectors to the SSB. They apply to the 22HFL5550D/10. For all other sets, check positioning of the connectors before unplugging!

1

I_18140_021.eps 271108

Figure 4-6 Glue pads location

5 5 6 6 6

5

4 6 7 5 4 4 3 2 8 5 5 5 6 6

1

I_18140_020.eps 261108

Figure 4-7 SSB removal
2009-Jan-30

Mechanical Instructions 4.4 Set Re-assembly
To re-assemble the whole set, execute all processes in reverse order. Notes: · While re-assembling, make sure that all cables are placed and connected in their original position. See Figure 4-1. · Pay special attention not to damage the EMC foams in the set. Ensure that EMC foams are mounted correctly.

Q522.2HE LB

4.

EN 13

2009-Jan-30

EN 14

5.

Q522.2HE LB

Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding
Index of this chapter: 5.1 Test Points 5.2 Hotel mode 5.3 Service Modes 5.4 Stepwise Start-up 5.5 Service Tools 5.6 Error Codes 5.7 The Blinking LED Procedure 5.8 Protections 5.9 Fault Finding and Repair Tips 5.10 Software Upgrading 5.3.1 Service Default Mode (SDM) Purpose · To create a pre-defined setting, to get the same measurement results as given in this manual. · To override SW protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See section Stepwise Start-up. · To override SW protections detected by MIPS. See also paragraph Error Codes. · To start the blinking LED procedure (not valid for protections detected by stand-by software). Specifications Table 5-1 SDM default settings
Default system PAL B/G DVB-T

5.1

Test Points
As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective. Perform measurements under the following conditions: · Service Default Mode. · Video: Colour bar signal. · Audio: 3 kHz left, 1 kHz right.

Region Europe, AP(PAL/ Multi) Europe, AP DVB-T

Freq. (MHz) 475.25 546.00 PID Video: 0B 06 PID PCR: 0B 06 PID Audio: 0B 07

5.2
5.2.1

Hotel mode
Hotel mode for xxHFL55xxD series Before the service modes can be activated, the set needs to be switched into normal consumer mode (MTV-Mode) first. Use an iTV setup remote control (type: RC2573/01, 12nc: 3139 228 88782) to key in the code `024995' (slowly) directly followed by the MENU button. The text messages "TV Is Now In MTV Mode" and "Please Do A Cold Start!" appears on the screen. Disconnect the set for a few seconds from the mains supply, reconnect the set to the mains supply again. The set is now in the normal consumer mode (MTV-Mode). After repair, place the set into hotel mode (iTV-Mode) again. Key-in the same code on the remote control as described above. The text message "TV Is Now In ITV Mode" appears. A cold start must be performed as described above. The set is now in the hotel mode (iTV-Mode) again.

· · ·

All picture settings at 50% (brightness, colour, contrast). All sound settings at 50%, except volume at 25%. All service-unfriendly modes (if present) are disabled, like: ­ (Sleep) timer. ­ Child/parental lock. ­ Picture mute (blue mute or black mute). ­ Automatic volume levelling (AVL). ­ Skip/blank of non-favourite pre-sets.

5.2.2

Hotel mode for xxHFL33xxD series Since the xxHFL33xxD series are not equipped with an iBoard, the sets do not have an MTV-Mode. They however have been loaded with the same software as the sets that do have an iBoard. Therefore trying to put the set in MTV mode can be performed however could cause unpredictable results. It is strongly adviced not to do this.

How to Activate SDM For this chassis there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according table "SDM Default Settings". · Analogue SDM: use the standard RC-transmitter and key in the code "062596", directly followed by the "MENU" button. Note: It is possible that, together with the SDM, the main menu will appear. To ;switch it "off", push the "MENU" button again. · Digital SDM: use the standard RC-transmitter and key in the code "062593", directly followed by the "MENU" button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "off", push the "MENU" button again. · Analogue SDM can also be activated by shorting for a moment the two solder pads [1] (see Figure 5-1) on the SSB, with the indication "SDM". Activation can be performed in all modes, except when the set has a problem with the Stand-by Processor.

5.3

Service Modes
Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer. This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. (see also section ComPair).

2009-Jan-30

Service Modes, Error Codes, and Fault Finding

Q522.2HE LB

5.

EN 15

·

1
SDM

·

·
SPI SDM

2 1

· · ·

·
I_18010_068.eps 130608

Figure 5-1 Service mode pads After activating this mode, "SDM" will appear in the upper right corner of the screen (if you have picture). How to Navigate When you press the "MENU" button on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background). How to Exit SDM Use one of the following methods: · Switch the set to STAND-BY via the RC-transmitter. · Via a standard customer RC-transmitter: key in "00"sequence. 5.3.2 Service Alignment Mode (SAM) Purpose · To perform (software) alignments. · To change option settings. · To easily identify the used software version. · To view operation hours. · To display (or clear) the error code buffer. How to Activate SAM Via a standard RC transmitter: key in the code "062596" directly followed by the "INFO" button. After activating SAM with this method a service warning will appear on the screen, you can continue by pressing the red button on the RC. Contents of SAM: · Hardware Info. ­ A. SW Version. Displays the software version of the main software (example: Q522E-1.2.3.4 = AAAAB_X.Y.W.Z). · AAAA= the chassis name. · B= the region: A= AP, E= EU, L= LatAm, U = US. For AP sets it is possible that the Europe software version is used. · X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number). ­ B. SBY PROC Version. Displays the software version of the stand-by processor. ­ C. Production Code. Displays the production code of the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is

initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this. Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched "on/off", 0.5 hours is added to this number. Errors (followed by maximal 10 errors). The most recent error is displayed at the upper left (for an error explanation see paragraph "Error Codes"). Reset Error Buffer. When you press "cursor right" (or the "OK button) and then the "OK" button, the error buffer is reset. Alignments. This will activate the "ALIGNMENTS" submenu. Dealer Options. Extra features for the dealers. Options. Extra features for Service. For more info regarding option codes, see chapter Alignments. Note that if you change the option code numbers, you have to confirm your changes with the "OK" button before you store the options. Otherwise you will loose your changes. Initialise NVM. The moment the processor recognizes a corrupted NVM, the "initialize NVM" line will be highlighted. Now, you can do two things (dependent of the service instructions at that moment): ­ Save the content of the NVM via ComPair for development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this). ­ Initialize the NVM.

Note: When you have a corrupted NVM, or you have replaced the NVM, there is a high possibility that you will not have picture anymore because your display code is not correct. So, before you can initialize your NVM via the SAM, you need to have a picture and therefore you need the correct display option. Refer to chapter 8 for details. To adapt this option, you can use ComPair (the correct HEX values for the options can be found in chapter Alignments) or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code "062598" directly followed by the "MENU" button and "XXX", where XXX is the 3 digit decimal display code (see section Option Settings in chapter Alignments, or sticker on the side/bottom of the cabinet). Make sure to key in all three digits, also the leading zero's. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.

Display Option Code

39mm

PHILIPS
27mm

040

MODEL: 32PF9968/10
PROD.SERIAL NO: AG 1A0620 000001

(CTN Sticker)

E_06532_038.eps 240108

Figure 5-2 Location of Display Option Code sticker · Store. All options and alignments are stored when pressing "cursor right" (or the "OK" button) and then the "OK"-button. SW Maintenance. ­ SW Events. Not useful for Service purposes. In case of specific software problems, the development department can ask for this info.

·

2009-Jan-30

EN 16
­

5.

Q522.2HE LB

Service Modes, Error Codes, and Fault Finding
Another new item in this chassis is when CSM is activated, the complete error-buffer content will be shown via the blinking LED procedure. How to Activate CSM Key in the code "123654" via the standard RC transmitter. Note: Activation of the CSM is only possible if there is no (user) menu on the screen! How to Navigate By means of the "CURSOR-DOWN/UP" knob on the RCtransmitter, you can navigate through the menus. Contents of CSM · Set Type. This information is very helpful for a help desk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee in a possibility to do this. · Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee a in possibility to do this. · Code 1. Gives the last five errors of the error buffer. As soon as the built-in diagnose software has detected an error, the buffer is adapted. The last occurred error is displayed on the leftmost position. Each error code is displayed as a 2-digit number. When less than 10 errors occur, the rest of the buffer is empty (00). See also paragraph "Error Codes" for a description. · Code 2. Gives the first five errors of the error buffer. See also paragraph "Error Codes" for a description. · Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode). · Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode). · 12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. ComPair will foresee in a possibility to do this. This identification number consists of 14 characters and is built up as follows: - Seven last characters of the 12NC of the SSB itself. - the serial number of the SSB, which consists of seven digits. Both can be found on a sticker on the PWB of the SSB itself. The format of the identification number is then as follows: (total fourteen characters). · Installed date. Indicates the date of the first installation of the TV. This date is acquired via time extraction. · Digital Natural Motion. Gives the status of the Digital Natural Motion setting as set by the customer. Remark: a customer can choose between "OFF", "MINIMUM" and "MAXIMUM", but in CSM this item will only show "OFF" or "ON" ("ON" in case the customer has chosen "MINIMUM" or "MAXIMUM") · Pixel Plus. Gives the last status of the Perfect Pixel HD setting, as set by the customer. Possible values are "ON" and "OFF". See DFU on how to change this item. · DNR. Gives the last status of the Noise reduction setting, as set by the customer. Possible values are "OFF", "MINIMUM", "MEDIUM" and "MAXIMUM". See DFU on how to change this item. · Noise Figure. Gives an indication of the signal quality for the selected transmitter. Possible values are "BAD", "AVERAGE", "GOOD" and "DIGITAL". In case of a digital channel, this item will never indicate: "BAD", "GOOD" or "AVERAGE" but only displays "DIGITAL". · 12NC Display. Shows the 12NC of the display. · Head phone Volume. Gives the last status of the head phone volume, as set by the customer. The value can vary

· ·

·

HW Events. Not useful for Service purposes. In case of specific software problems, the development department can ask for this info. Test settings. For development purposes only. Upload to USB. To upload several settings from the TV to a USB stick, which is connected to the Side I/O. The items are "Channel list", "Personal settings", "Option codes", "Display-related alignments" and "History list". First you have to create a directory "repair" in the root of the USB stick. To upload the settings you have to select each item separately, press "cursor right" (or the "OK" button), confirm with "OK" and wait until "Done" appears. In case the download to the USB stick was not successful "Failure" will appear. In this case, check if the USB stick is connected properly and if the directory "repair" is present in the root of the USB stick. Now the settings are stored onto your USB stick and can be used to download onto another TV or other SSB. Uploading is of course only possible if the software is running and if you have a picture. This method is created to be able to save the customer's TV settings and to store them into another SSB. Download from USB. To download several settings from the USB stick to the TV. Same way of working as with uploading. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary. Note: The "History list item" can not be downloaded from USB to the TV. This is a "read-only" item. In case of specific problems, the development department can ask for this info.

How to Navigate · In SAM, you can select the menu items with the "CURSOR UP/DOWN" key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the "CURSOR UP/DOWN" key to display the next/previous menu items. · With the "CURSOR LEFT/RIGHT" keys, it is possible to: ­ (De) activate the selected menu item. ­ (De) activate the selected sub menu. · With the "OK" key, it is possible to activate the selected action. How to Exit SAM Use one of the following methods: · Press the "MENU" button on the RC-transmitter. · Switch the set to STAND-BY via the RC-transmitter. 5.3.3 Customer Service Mode (CSM) Purpose When a customer is having problems with his TV-set, he can call his dealer or the Customer Help desk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible. When in this chassis CSM is activated, a colour bar test pattern will be visible for 5 seconds. This test pattern is generated by the Pacific3. So if you see this test pattern you can determine that the back end video chain (Pacific3, LVDS, and display) of the SSB is working. In case of a set with DFI panel, an extra test picture is generated. So you will see the Pacific3 test picture for 3 seconds and then the DFI EPLD test picture for another 3 seconds. With this extra test picture you can determine if the DFI board is working properly. Also new in this chassis: when you activate CSM and there is a USB stick connected to the TV, the software will dump the complete CSM content to the USB stick. The file (Csm.txt) will be saved in the root of your USB stick. This info can be handy if you do not have picture.
2009-Jan-30

Service Modes, Error Codes, and Fault Finding
from 0 (volume is minimum) to 100 (volume is maximum). See DFU on how to change this item. Surround Mode. Indicates the by the customer selected sound mode (or automatically chosen mode). Possible values are "STEREO" and "VIRTUAL DOLBY SURROUND". It can also have been selected automatically by signalling bits (internal software). See DFU on how to change this item. AVL. Indicates the last status of AVL (Automatic Volume Level) as set by the customer: See DFU on how to change this item. Delta Volume. Indicates the last status of the delta volume for the selected preset as set by the customer: from "-12" to "+12". See DFU on how to change this item. Volume. Indicates the last status of the volume for the selected preset as set by the customer: from "0" to "100". See DFU on how to change this item. Balance. Indicates the last status of the balance for the selected preset as set by the customer: from "-10" to "+10". See DFU on how to change this item. Preset Lock. Indicates if the selected preset has a child lock: "LOCKED" or "UNLOCKED". See DFU on how to change this item. Child Lock. Indicates the status of the Child lock. See DFU on how to change this item. Lock After. Indicates at what time the channel lock is set: "OFF" or e.g. "18:45" (lock time). See DFU on how to change this item. Parental Rating Lock. Indicates the "Parental rating" as set by the customer. See DFU on how to change this item. Parental Rating Status. Indicates the "Parental rating" as transmitted by the broadcaster (if applicable). If the parental rating status is indicating a higher age then the parental rating lock as set by the customer, you will need to enter the child lock code. TV Ratings Lock. Only applicable for US. Movie Ratings Lock. Only applicable for US. On timer. Indicates if the "On timer" is set "ON" or "OFF" and when it is set to "ON", also start time, start day and program number is displayed. See DFU on how to change this item. Location. Gives the last status of the location setting as set via the installation menu. Possible values are "SHOP" and "HOME". If the location is set to "SHOP", several settings are fixed. So for a customer location must be set to "HOME". Can be changed via the installation menu (see also DFU). HDMI Key Validity. Indicates if the HDMI keys (or HDCP keys) are valid or not. In case these keys are not valid and the customer wants to make use of the HDMI functionality, the SSB has to be replaced. Tuner Frequency. Indicates the frequency the transmitter is tuned to. TV System. Gives information about the video system of the selected transmitter. In case a DVBT signal is received this item will also show ATSC. ­ BG: PAL BG signal received ­ DK: PAL DK signal received ­ L/La: SECAM L/La signal received ­ I: PAL I signal received ­ M: NTSC M signal received ­ ATSC: ATSC signal received ­ DVB: DVBT signal received 12NC One Zip SW. Displays the 12NC number of the onezip file as it is used for programming software in production. In this one-zip file all below software versions can be found. Initial Main SW. Displays the main software version which was initially loaded by the factory. Current Main SW. Displays the built-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: Q582E_1.2.3.4. Flash Utils SW. Displays the software version of the software which contains all necessary components of the

Q522.2HE LB

5.

EN 17

·

·

·

·

· · · · · · · · ·

·

·

·

·

download application. To program this software, EJTAG tooling is needed. Example: Q582E_1.2.3.4. Stand-by SW. Displays the built-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB (see chapter Software upgrade). Example: STDBY_3.0.1.2. MOP SW. Only applicable for US. At the time of release of this manual, there was still a problem with this item, and some rubbish was displayed. Ignore this. Pacific 3 Flash SW (if applicable). Displays the Pacific 3 software version. NVM Version. Displays the NVM version as programmed by factory. Display Parameters. for development purposes only. Private PQ Parameters. for development purposes only. Public PQ Parameters. for development purposes only. Ambilight Parameters. for development purposes only. Acoustics Parameters. for development purposes only. DFI Software (if applicable). Displays the DFI EPLD software. DFI Ambilight software (if applicable). Displays the DFI ambilight EPLD software.

· ·

How to Exit CSM Press "MENU" on the RC-transmitter.

5.4

Stepwise Start-up
There are two possible situations: one for protections detected by the stand-by software and one for protections detected by the main software. When the TV is in a protection state due to an error detected by stand-by software (and thus blinking an error) and SDM is activated via short-circuiting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know is, that if e.g. the 3V3 detection fails (and thus error 8 is blinking) and the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted). Caution: in case the start up in this mode with a faulty FET 7U08 is done, you can destroy all ICs supplied by the +3V3, due to overvoltage. It is recommended to measure first the FET 7U08 on short-circuit before activating SDM via the service pads. When the TV is in protection state due to an error detected by main software (MIPS protection) and SDM is activated via short-cutting the service pads on the SSB, the TV starts up and ignores the error. In this chassis, only error "63" (power-ok) is a MIPS protection and already displays the failure via blinking LED. The abbreviations "SP" and "MP" in the figures stand for: · SP: protection or error detected by the Stand-by Processor. · MP: protection or error detected by the MIPS Main Processor.

· ·

· · ·

·

·

· ·

·

· ·

·

2009-Jan-30

EN 18

5.

Q522.2HE LB

Service Modes, Error Codes, and Fault Finding

Off
Mains off

Mains on

- WakeUp requested - Acquisition needed - No data Acquisition required - Tact SW pushed - Last status is hibernate after mains ON

WakeUp requested

St by
- Tact switch pushed - last status is hibernate after mains ON

Semi St by

Active
- St by requested - Tact SW pushed

Tact switch pushed

WakeUp requested (SDM) GoToProtection GoToProtection

Hibernate

On
The Protection state and the Hibernate state are hardware wise identical to the Standby state but have other, more limited wake up reasons.

Protection

I_18010_077.eps 110608

Figure 5-3 Transition diagram

2009-Jan-30

Service Modes, Error Codes, and Fault Finding

Q522.2HE LB

5.

EN 19

Off/Stby to Semi Off
Mains is applied

Stand by or Protection

Standby Supply starts running. All standby supply voltages become available .

st-by µP resets

All I/O lines have a High default state: - Switch PNX8541 in reset (active LOW). - Keep the Audio-reset high. - NVM power line is high, no NVM communication possible.

If the protection state was left by short circuiting the SDM pins, detection of a protection condition during startup will stall the startup. Protection conditions in a playing set will be ignored. The protection mode will not be entered.

Initialise I/O pins of the st-by µP, start keyboard scanning, RC detection. Wake up reasons are off.

- Switch Audio-Reset high. It is low in the standby mode if the standby mode lasted longer than 10s.

Restart

Switch ON PSU supply by switching LOW the Standby I/O line.

+12V is switched on Wait 50ms and then start polling the DETECT 2 every 40ms.

DETECT 2 received within 2900 ms

No

12V supply" error 6

Yes activate DETECT 2 algorithm

SP

Enable the supply for +3V3 and +5V (ENABLE-3V3) Start polling the detect 1 every 40ms

DETECT 1 = High within 250 ms after enable- 3V3 toggle? Yes Activate DETECT 1 algorithms

No

Supply Fault = High?

Yes

Voltage output error: 8

No Standby line set to HIGH for 5 seconds

SP

Wait 20ms

SUPPLY-FAULT I/O line is High? Yes Enable the supply fault detection algorithm

No

Detect 1 = High?

Yes

Supply fault error 9

No

SP

Set I˛C slave address of Standby µP to (A0h) No

Standby line set to HIGH for 5 seconds

Switch LOW the RESET-NVM_WP-NANDFLASH line. Add a 2ms delay before trying to address the NVM to allow correct NVM initialization.

This will allow access to NVM and NAND FLASH and can not be done earlier because the FLASH needs to be in Write Protect as long as the supplies are not available .

Detect EJTAG debug probe (pulling pin of the probe interface to ground by inserting EJTAG probe)

An EJTAG probe (e.g. WindPower ICE probe) can be connected for Linux Kernel debugging purposes.

No

EJTAG probe connected ?

Yes

No

No

Cold boot?

Yes Release AVC system reset Feed warm boot script Release AVC system reset Feed cold boot script Release AVC system reset Feed initializing boot script disable alive mechanism

I_18010_069a.eps 110608

Figure 5-4 "Off" to "Semi Stand-by" flowchart (part 1)

2009-Jan-30

EN 20

5.

Q522.2HE LB

Service Modes, Error Codes, and Fault Finding

(pulling pin of the probe interface to ground by inserting EJTAG probe)

An EJTAG probe (e.g. WindPower ICE probe) can be connected for Linux Kernel debugging purposes.

No

EJTAG probe connected ?

Yes

No

No

Cold boot?

Yes Release AVC system reset Feed warm boot script Release AVC system reset Feed cold boot script Release AVC system reset Feed initializing boot script disable alive mechanism

No

Bootscript ready in 1250 ms?

Yes Set I˛C slave address of Standby µP to (60h)

RPC start (comm. protocol)

No Code = 5

Flash to RAM image transfer succeeded within 30s? Yes

Switch AVC PNX8541 in reset (active low)

Code = 53

No

SW initialization succeeded within 20s?

Wait 10ms

Yes

Switch the NVM reset line HIGH.

Enable Alive check mechanism

Disable all supply related protections and switch off the +2V5, +3V3 DC/DC converter.

MIPS reads the wake up reason from standby µP.

Wait until AVC starts to communicate

Wait 5ms

Start 4 seconds preheating timer in case of an LPL scanning backlight LCD set .

switch off the remaining DC/DC converters

Initialize audio

3-th try?

Switch Standby I/O line high. Download firmware into the channel decoder

Yes Blink Code as error code Yes

Downloaded successfully ?

SP
No No Channel decoder TDA 10048?

Yes

Initialize tuner , Master IF and channel decoder

- Channeldecoder type TDA10048 can be reloaded without reset.

No Initialize source selection Third try?

Yes

Wait until Cpipe delivers a stable output clock

Important remark : Input vertical frequency changes (48/50/60Hz) detected during startup sequence should not be taken into account . The end situation should always be safeguarded .

Log channel decoder error Initialize AutoTV by triggering CHS AutoTV Init interface .

Do not enter Semi --Standby state in case of an LPL scanning backlight LCD set before 4s preheating timer has elapsed.

Semi-Standby

I_18010_069b.eps 110608

Figure 5-5 "Off" to "Semi Stand-by" flowchart (part 2)

2009-Jan-30

Service Modes, Error Codes, and Fault Finding

Q522.2HE LB

5.

EN 21

Constraints taken into account:
- Display may only be started when valid LVDS output clock can be delivered by the AVC . - Between 5 and 50 ms after power is supplied, display should receive valid LVDS clock . - Backlight Control PWM output should always keep low until LVDS power is supplied . - Minimum wait time to switch "on" the lamp after power up is 200ms. - To have a reliable operation of the backlight, the backlight should be driven with a PWM duty cycle of 100% during the first 2 seconds. Only after this first 2 seconds, the PWM may be set to the required output level (Note that the PWM output should be present before the backlight is switched on). To minimize the artefacts, the picture should only be unblanked after this first second. action holder: AVC action holder: St-by autonomous action

Semi Standby
The assumption here is that a fast toggle (<2s) can only happen during ON ->SEMI ->ON. In these states, the AVC is still active and can provide the 2s delay. If the transition ON ->SEMI>STBY->SEMI->ON can be made in less than 2s, we have to delay the semi->stby transition until the requirement is met . Wait until previous on-state is left more than 2 seconds ago. (to prevent LCD display problems)

CPipe already generates a valid output clock in the semi -standby state: display startup can start immediately when leaving the semi-standby state.

Assert RGB video blanking and audio mute

Rewrite Pacific register 0x03 (output format) with TcuUpdate: this command is sometimes not processed properly by the Pacific at initialisation time , resending it here solves the issue.

Switch on the display by switching CTRL1-MIPS_LCDPWR-ON to low. Enable Backlight Control PWM output wait 250ms (min. = 200ms) Switch off the dimming backlight feature and make sure PWM output is set to 100%

Initialize audio and video processing IC's and functions according needed use case.

Switch "on" LCD backlight

The higher level requirement is that audio and video should be demuted without transient effects and that the audio should be demuted maximum 1s before or at the same time as the unblanking of the video.

Wait until valid and stable audio and video , corresponding to the requested output is delivered by the AVC AND the backlight PWM has been on for 2 seconds.

Switch Audio-Reset low and w