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Service Manual
ViewSonic Q9-1
Q9b-1
Model No. VS10863-1W
19" Color TFT LCD Display




(Q9-1_Q9b-1_SM Rev. 1a Dec. 2005)
ViewSonic 381 Brea Canyon Road, Walnut, California 91789 USA - (800) 888-8583
Copyright
Copyright İ 2005 by ViewSonic Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of ViewSonic Corporation.

Disclaimer
ViewSonic makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranty of merchantability or fitness for any particular
purpose. Further, ViewSonic reserves the right to revise this publication and to make changes from time
to time in the contents hereof without obligation of ViewSonic to notify any person of such revision or
changes.

Trademarks
Optiquest is a registered trademark of ViewSonic Corporation.
ViewSonic is a registered trademark of ViewSonic Corporation.
All other trademarks used within this document are the property of their respective owners.




Revision History

Revision SM Editing Date ECR Number Description of Changes Editor
1a 12/19/2005 Initial release Jamie Chang




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TABLE OF CONTENTS


1. Precautions and Safety Notices 1

2. Specification 5

3. Front Panel Function Control Description 8

4. Circuit Description 14

5. Adjusting Procedure 20

6. Trouble Shooting Flow Chart 34

7. Recommended Spare Parts List 38

8. Exploded View And Exploded Parts List 42

9. Block Diagram 44

10. Schematic Diagrams 45

11. PCB Layout Diagrams 49




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1. Precautions and Safety Notices

1-1. Appropriate Operation
(1) Turn off the product before cleaning.
(2) Use only a dry soft cloth when cleaning the LCD panel surface.
(3) Use a soft cloth soaked with mild detergent to clean the display housing.
(4) Use only high quality and safety approved AC/DC power adapter.
(5) Disconnect the power plug from AC outlet if the product is not used for a long period of time.
(6) If smoke, abnormal noise or strange odor is present, immediately switch the LCD display off.
(7) Do not touch the LCD panel surface with sharp or hard objects.
(8) Do not place heavy objects on the LCD display, video cable, or power cord.
(9) Do not use abrasive cleaners, waxes or solvents for your cleaning.
(10) Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dusts and dirt.
- Near any appliance generating a strong magnetic field.
- Place in direct sunlight.


1-2. Caution
No modification of any circuit should be attempted. Service work should only be performed after you are
thoroughly familiar with all of the following safety checks and servicing guidelines.


1-3. Safety Check
Care should be taken while servicing this LCD display. Because of the high voltage used in the inverter circuit,
the voltage is exposed in such areas as the associated transformer circuits.


1-4. Power Supply Requirements
The external power converter for this display utilizes AC and DC cords, AC cord is detachable, but DC cord is
permanently attached. Any attempt to replace another adapter could result in serious problem on the
display.




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1-5. LCD Module Handling Precautions
1-5.1 Handling Precautions
(1) Since front polarizer is easily damaged, pay attention not to scratch it.
(2) Be sure to turn off power supply when inserting or disconnecting from input connector.
(3) Wipe off water drop immediately. Long contact with water may cause discoloration or spots.
(4) When the panel surface is soiled, wipe it with absorbent cotton or other soft cloth.
(5) Since the panel is made of glass, it may break or crack if dropped or bumped on hard surface.
(6) Since CMOS LSI is used in this module, take care of static electricity and insure human earth when handling.
(7) Do not open nor modify the Module Assembly.
(8) Do not press the reflector sheet at the back of the module to any directions.
(9) In case if a Module has to be put back into the packing container slot after once it was taken out from the
container, do not press the center of the CCFL Reflector edge. Instead, press at the far ends of the CFL
Reflector edge softly. Otherwise the TFT Module may be damaged.
(10) At the insertion or removal of the Signal Interface Connector, be sure not to rotate nor tilt the Interface
Connector of the TFT Module.
(11) After installation of the TFT Module into an enclosure (LCD monitor housing, for example), do not twist nor
bend the TFT Module even momentary. At designing the enclosure, it should be taken into consideration
that no bending/twisting forces are applied to the TFT Module from outside. Otherwise the TFT Module
may be damaged.
(12) Cold cathode fluorescent lamp in LCD contains a small amount of mercury. Please follow local ordinances
or regulations for disposal.
(13) Small amount of materials having no flammability grade is used in the LCD module. The LCD module
should be supplied by power complied with requirements of Limited Power Source (IEC60950 or UL1950),
or be applied exemption.
(14) The LCD module is designed so that the CFL in it is supplied by Limited Current Circuit (IEC60950 or
UL1950). Do not connect the CFL in Hazardous Voltage Circuit.




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1-5.2 Handling and Placing Methods

Correct Methods: Incorrect Methods:
Only touch the metal frame of the LCD panel or Surface of the LCD panel is pressed by fingers
the front cover of the monitor.Do not touch the and that will probably cause "Mura".
surface of the polarizer.




Taking out the monitor by grasping the LCD
Take out the monitor with cushions
panel.That will probably cause "Mura".




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Placing the monitor on foreign objects. That will
Place the monitor on a clean and soft foam pad. probably scratch the surface of the panel or
cause "Mura."




The panel is placed facedown on the lap. That
will probably cause "Mura."




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2. SPECIFICATIONS
General Specification
Test Resolution & Frequency 1280x1024 @ 60Hz
Test Image Size Full Size
Factory Default:
Contrast and Brightness Controls
Contrast = 60%, Brightness = 100%

Video Interface
Analog Input Connector DB-15 (Analog), refer the appendix A
Default Input Connector Defaults to the first detected input
Equal to twice the weight of the monitor for five
Video Cable Strain Relief
minutes
Video Cable Connector DB-15 Pin out Compliant DDC 1/2B
1. Video RGB (Analog)
Video Signals
Separate,
Video Impedance 75 Ohms (Analog)
Maximum PC Video Signal 950 mV with no damage to monitor
Maximum Mac Video Signal 1250 mV with no damage to monitor
Sync Signals TTL
DDC 1/2B Compliant with Revision 1.3
Sync Compatibility Separate Sync
Shall be compatible with all PC type computers,
Video Compatibility Macintosh computers, and after market video
cards
640 x 350, 640 x 480, 720 x 400 (640 x 400), 800
Resolution Compatibility x 600, 832 x 624, 1024 x 768, 1280 x 720, 1280 x
1024,
Exclusions Not compatible with interlaced video
Horizontal / Vertical Frequency
Horizontal Frequency 30 ­ 82 kHz
Vertical Refresh Rate 50 ­ 75 Hz.
Maximum Pixel Clock 140 MHz
Sync Polarity Independent of sync polarity.
POWER SUPPLY
Internal Power Supply Part Number: HOAU172001
Input Voltage Range 90 to 264 VAC
Input Frequency Range 47.5 to 63 Hertz
Over Current Protection 5 A TYPICAL AT 5VDC
Leakage Current 3.5MA (MAX) AT 254VAC / 60HZ
Efficiency 75 % TYPICAL AT 115VAC FULL LOAD
Power Dissipation 45 WATTS (TYP)
Max Input AC Current 1.5 ARMS @ 90VAC, 1 ARMS @180VAC
Inrush Current (Cold Start) 50 A @ 120VAC, 90 A(MAX) @220VAC
ON Mode < 45 W (max) / 35 W (typ)
Power Consumption
ACTIVE OFF < 1 W
Recovery Time ON Mode = N/A, ACTIVE OFF < 3 sec




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Timing Table
Item Timing Analog
1 640 x 350 @ 70Hz, 31.5kHz Yes
2 640 x 400 @ 70Hz, 31.5kHz Yes
3 640 x 480 @ 60Hz, 31.5kHz Yes
4 640 x 480 @ 67Hz, 35.0kHz Yes
5 640 x 480 @ 72Hz, 37.9kHz Yes
6 640 x 480 @ 75Hz, 37.5kHz Yes
7 720 x 400 @ 70Hz, 31.5kHz Yes
8 800 x 600 @ 56Hz, 35.1kHz Yes
9 800 x 600 @ 60Hz, 37.9kHz Yes
10 800 x 600 @ 75Hz, 46.9kHz Yes
11 800 x 600 @ 72Hz, 48.1kHz Yes
12 832 x 624 @ 75Hz, 49.7kHz Yes
13 1024 x 768 @ 60Hz, 48.4kHz Yes
14 1024 x 768 @ 70Hz, 56.5kHz Yes
15 1024 x 768 @ 72Hz, 58.1kHz Yes
16 1024 x 768 @ 75Hz, 60.0kHz Yes
17 1280 x 1024 @ 60Hz, 63.4kHz Yes
18 1280 x 1024 @ 75Hz, 79.97kHz Yes
20 1280x 720 @ 60Hz, 45kHz (HDTV) Yes

User Presets
Number of User Presets (recognized timings) Available: 10 presets total in FIFO configuration


Panel Characteristics
Model number "HANNSTAR AND HSD190ME12-A02
Type "TN PANEL TECHNOLOGY"
Active Size 376.32 (H) x 301.056 (V)
Pixel Arrangement RGB Vertical Stripe
Pixel Pitch 0.294 mm
Glass Treatment ANTI GLARE (HARD COATING 3H)
# of Backlights 4 CCFL EDGE-LIGHT (2 TOP / 2 BOTTOM)
Backlight Life 40,000 HOURS (MIN)
Luminance ­ Condition:
260 cd/m2 (Typ after 30 minute warm up)
CT = 6500K, Contrast = Max,
200 cd/m2 (Min after 30 minute warm up)
Brightness = Max
Brightness Uniformity 75 % Entire Area (minimum)
Contrast Ratio 500:1 (Typ), 350:1 (Min)
Color Depth 16 million colors (x bit panel)
Viewing Angle (Horizontal) 140 deg @ CR>10, 160 deg @ CR>5 (typ)
Viewing Angle (Vertical) 130 deg @ CR>10, 150 deg @ CR>5 (typ)
Response Time 12 ms (Tr =3.6 ms, Tf = 8.4 ms) (Typ)
10%-90% @ Ta=25°C 25ms (Max)
Panel Defects Please see Panel Quality Specifications.




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nd
2 Source Panel "CPT and CLAA190EA03
Type "Panel Technology"
Active Size 376.32 (H) x 301.056 (V)
Pixel Arrangement RGB Vertical Stripe
Pixel Pitch 0.294 mm
GLASS TREATMENT Anti Glare (Hard coating 3H)
# OF BACKLIGHTS 4 CCFL edge-light (2 top / 2 bottom)
BACKLIGHT LIFE 40,000 Hours (Min) / 50,000 Hours (typ)
Luminance ­ 250 cd/m2 (Typ after 30 minute warm up)
Condition: 200 cd/m2 (Min after 30 minute warm up)
CT = 6500K, Contrast = Max, Brightness
= Max
Brightness Uniformity 75 % Entire Area (minimum)
Contrast Ratio 500:1 (Typ), 400:1 (Min)
Color Depth 16 million colors (x bit panel)
Viewing Angle (Horizontal) 150 deg @ CR>10, 170 deg @ CR>5 (typ)
VIEWING ANGLE (VERTICAL) 130 deg @ CR>10, 170 deg @ CR>5 (typ)
Response Time 12 ms (Tr= 5 ms, Tf = 7 ms) (Typ)
10%-90% @ Ta=25°C 25 ms (Tr= 10 ms, Tf = 15 ms) (Max)
Panel Defects Please see Panel Quality Specifications.



IMAGE PERFORMANCE
Factory Defaults
Item Defaults Item Defaults
Contrast 60% 720x400/640x400 720x400
Brightness 100% Resolution Notice Enabled
Color Temperature 6500K Volume N/A
Sharpness 50% Balance N/A
OSD H. Position 50% Treble N/A
OSD V. Position 50% Bass N/A
OSD Time Out 20 Sec
OSD Blending 100%


Dimension
Width 430 mm
Height 435 mm
Depth 194 mm
Monitor Weight 4.4 kg / 9.68 lbs

Ergonomics
Tilt Up +19° +/- 1° DEGREES MINIMUM
Tilt Down -1 °+/- 1° degrees




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3. Front Panel Function Control Description

3-1 Location of Controls

Display Controls




1) MENU
Enter to the OSD adjustment menu. It also used for go back to previous menu for sub-menu
and the change data don't save to memory.
2) SELECT:
To confirm the current selection. It also used for go back to previous menu for sub-menu,
and the change data will be saving to memory.
If pressed when menu is not active, VOLUME is adjusted.
3) ADJUST : (RIGHT)
To scroll up in sub menu or to increase value of selected item.
If pressed when menu is not active, BRIGHTNESS is adjusted.
4) ADJUST --: (LEFT)
To scroll down in sub menu or to decrease value of selected item
If pressed when menu is not active, AUTO CINFIG is adjusted.
5) POWER SWITCH:
Pushing the power switch will turn the monitor on. Pushing it again to turn the monitor
off.
6) POWER INDICATOR:
The LED will light with green color in normal on state, and will light with flash in power
saving mode.




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3-2 OSD Menu Controls
Screen Adjustment Operation Procedure

1) Entering the screen adjustment
The setting switches are normally at stand-by. Push the MENU button once to display the
main menu of the screen adjustment. The adjustable items will be displayed in the main
menu.

2) Entering the settings
Use the Adjust and Adjust buttons to select the desired setting icon and push
the SELECT button to enter sub-menu.

3) Change the settings
After the sub-menu appears, use the Adjust and Adjust buttons to change the
setting values.

4) Save
After finishing the adjustment, push the SELECT button to memorize the setting.

5) Return & Exit the main menu
To go back to the previous menu, push the MEMU button.


The Screen Adjustment
Main Menu
The OSD main menu (Figure 8-1) is displayed on screen when MENU key is pressed. The OSD menu
is a combination of graphic and text display. The column inside the OSD menu will show information of
input image. Second column beneath OSD menu shows the item selected.
The LEFT and RIGHT keys are used to scroll through items within the menu. The selected item is
highlighted as the scrolling moves along. The SELECT key is used to activate the highlighted item
during this state.
Figure 8-1




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OSD adjusting and Controls

BRIGHTNESS
Setup the brightness of the panel.


CONTRAST
The Contrast menu item is used to adjust image contrast.


AUTO CONFIG
There are two items: AUTO ADJUST and AUTO COLOR. Use the Adjust [+] and
[-] key to scroll up and down in menu, and then press the SELECT key to start this
function. If the MENU key is pressed, the main menu is re-displayed and nothing is
changed.
AUTO ADJUST: Used to perform automatic configuration of the phaseclock
vertical and horizontal positioning.
AUTO COLOR: It is used to adjust the gain and offset of the Red, Green and Blue
channels on the ADC automatically.


H-POSITION
H-Position is used to adjust the horizontal image position manually. A slider with
current value is displayed.


V-POSITION
V-Position is used to adjust the vertical image position manually. A slider with
current value is displayed.


CLOCK
Reduce vertical stripes in the screen image.


PHASE
Reduce horizontal stripes in the screen image.


SHARPNESS
This can adjust the video quality to be sharp or blur (special for text mode).




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INFORMATION
The "INFORMATION" menu provides the user with detailed information regarding the
current input format and version (include resolution, vertical /horizontal frequency, pixel
clock and software version).


COLOR
Configure the image color. There are three items : 9300K6500KUSER MODE.
9300K: The item "9300K" is used to default 9300K color temperature.
6500K: The item "6500K" is used to default 6500K color temperature.
USER MODE:
RGB ADJUST:
-RED: The item "RED" is used to adjust the gain of red channel in ADC.
-GREEN: The item "GREEN" is used to adjust the gain of green channel in ADC.
-BLUE: The item "BLUE" is used to adjust the gain of blue channel in ADC.


OSD MENU
There are five items: OSD H POSITION, OSD V POSITION, OSD BLENDING, OSD
TIME OUT and LANGUAGE.
OSD H POSITION: The item "OSD H Position" is used to setup the OSD menu H position.
OSD V POSITION: The item "OSD V Position" is used to setup the OSD menu H position.
OSD BLENDING: To adjust the blending of the OSD MENU.
OSD TIME OUT: "OSD Time out" is used to set the timeout of the OSD menu.
There are three options for the automatic timeout: 20, 40 and 60 seconds.


MISC MENU
There is one item: reset.

RESET: Press "Reset" to return the monitor to its factory default settings.




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How to use AUTO CONFIG Adjustment


This function can tune the parameters of PHASECLOCKH-POSITION and
V-POSITION.


Suggesting Adjustment Steps
Step 1: Enter the "Windows" Shut-down frame. ( NoteThe Wallpaper color CAN NOT be
black.)
Step 2: Enter OSD Main Menu and choose the "AUTO CONFIG" item, then press SELECT
key. The Picture will auto-adjust by itself. After 4 seconds, you can exit OSD and
Shut-down frame.
Step 3: If you are not still satisfied with the picture quality, you could choose CONTRAST
item in OSD Main Menu and adjust it.

Note:
1. If you don't like the effect of AUTO CONFIG adjustment, you can adjust PHASE,
CLOCK... items in OSD.

2. AUTO CONFIG adjustment can be used in "Windows" except black background frame, but
the best effect is in the SHUT DOWN frame.

3. It is recommend running "EDIT" program first, then doing AUTO CONFIG adjustment in
DOS mode.




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3-3 Hot Key for Function Controls
Buttons: Functions:
[Manual] Main menu
[Enter] Select / Exit
[+] To immediately activate Brightness menu.
[-] Auto config
[+] + [PW] + Main Power On All Reload
No signal + [Enter] + Main
Burning mode
Power on
Signal + [PW] +[ Enter] + Main
Factory Mode
Power on
Remark : All the short cuts function are only available while OSD off




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4. Circuit Description
1. WORKING THEOREM
A. Scaler
The RTD2023 is total solution graphics processing IC for LCD monitors with panel resolutions up to SXGA. It is configured with integrated 8-
bit triple-ADC/PLL, a high quality display processing engine, and an integrated output display interface that can support Dual / Single LVDS
panel interface format. To further reduce system costs, the RTD2023 also integrates intelligent power management control capability for
green-mode requirements and spread-spectrum support for EMI management. The RTD2023 incorporates the world's first coherent
oversampled RGB graphics ADC in a monitor controller system1. The oversampling ADC samples the input RGB signals at a frequency that
is much higher than the signal source pixel rate. This can preserve details in the video signal that ordinarily would be lost due to input signal
jitter or bandwidth limitations in non-oversampled systems.



B. MCU:
The MTV512M micro-controller is an 8051 CPU core embedded device especially tailored for flat panel display application. It
includes an 8051 CPU core, a 768K-byte SRAM, 4 channels of 6-bit ADC,3 external counters / timers ,6 channels of PWM
DAC,VESA DDC interface, and a 64k-byte internal program Flash-ROM memory. of 6-bit ADC, and a built-in , It also includes two
IIC Slave B ports, supporting VESA DDC/CI for D-sub interfaces, and a Boot-Code-Free ISP (In System Programming).




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B. MCU:
Hardware Design Attention :

(1). Reset Time :




(2). Pin assignment of MTV512M and 8051




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(3). Special application




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5. Adjusting Procedure
5-1. Function Test

5-1.1 Product

19" LCD Monitor

5-1.2 Test Equipment

Color Video Signal & Pattern (or PC with SXGA resolution)

5-1.3 Test Condition

Before function test and alignment, each LCD Monitor should be run-in and
warmed up for at least 30 minutes with the following conditions:
(a) In room temperature,
(b) With full-white screen, RGB, and Black
(c) With cycled display modes,
640*480 (H=43.27 kHz, V=85Hz)
800*600 (H=53.7 kHz, V=85Hz)
1024*768 (H=68.67 kHz, V=85Hz)
1280*1024(H=80.0KHz, V=75Hz)

5-1.4 Test Display Modes & Pattern

5-1.4.1 Compatible Modes

Item Analog Timing
1 640 x 350 @ 70Hz, 31.5kHz
2 640 x 400 @ 70Hz, 31.5kHz
3 640 x 480 @ 60Hz, 31.5kHz
4 640 x 480 @ 67Hz, 35.0kHz
5 640 x 480 @ 72Hz, 37.9kHz
6 640 x 480 @ 75Hz, 37.5kHz
7 720 x 400 @ 70Hz, 31.5kHz
8 800 x 600 @ 56Hz, 35.1kHz
9 800 x 600 @ 60Hz, 37.9kHz
10 800 x 600 @ 75Hz, 46.9kHz
11 800 x 600 @ 72Hz, 48.1kHz
12 832 x 624 @ 75Hz, 49.7kHz
13 1024 x 768 @ 60Hz, 48.4kHz
14 1024 x 768 @ 70Hz, 56.5kHz
15 1024 x 768 @ 72Hz, 58.1kHz
16 1024 x 768 @ 75Hz, 60.0kHz
17 1280 x 1024 @ 60Hz, 63.4kHz
18 1280 x 1024 @ 75Hz, 79.97kHz
20 1280x 720 @ 60Hz, 45kHz (HDTV)




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5-1.5.2 Auto Image Adjust
Please select and enter "Auto Adjust" function on Main Menu to
see if it is workable. The "Auto Adjust" function is aimed to offer
a better screen quality by built-in ASIC. For optimum screen quality, the
user has to adjust each function manually.
5-1.5.3 Firmware
Test Pattern: Burn in Mode (Refer to Chapter III-3. Hot Keys for Function
Controls) - Make sure the F/W is the latest version.
5-1.5.4 DDC
Test Pattern: EDID program - Make sure it can pass test program.
5-1.5.5 Fine Tune and Sharpness
Test Signal: 1280 x 1024 @ 60.0kHz
Test Pattern: Line Moiré Pattern
- Check and see if the image has noise and focus performs well. Eliminate
visual line bar.
- If not, readjust by the following steps:
(a) Select and enter "Auto config" function on "Auto Adjust" to
adjust the image to eliminate visual wavy noise.
(b) Then, select and enter "Sharpness" function to adjust the clarity and
focus of the screen image.
5-1.5.6 White Balance
Test Signal: 640*480@60Hz
Test Pattern: Full White and Black Pattern
5-1.5.7 R, G, B, Colors Contrast
Test Signal: 1280 x 1024 @ 60.0kHz
Test Pattern: R, G, B, Color Intensities Pattern and 16 Gray Scale Pattern
- Check and see if each color is normal and distinguishable.
- If not, please return the unit to repair area.




5-1.5.8 Screen Uniformity and Flicker
Test Signal: 1280 x 1024 @ 60.0kHz
Test Pattern: Full White Pattern
- Check and see if it is in normal condition.


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5-1.5.9 Dead Pixel and Line

Test Signal: 1280 x 1024 @ 60.0kHz
Test Pattern: Dark and White Screen Pattern
- Check and see if there are dead pixels on LCD panel with shadow gauge
and filter film.
- The total numbers and distance of dead pixels should be compliant with the
spec.

5-1.5.10 Mura

Test Pattern: White, RGB, Black, & Grey
Test Tool: 10 % ND Filter
- Check if the Mura can pass 10 % ND Filter.

5-1.5.11 Check for Secondary Display Modes

Test Signal:
Analog: 640*350@70Hz; 640*400@60Hz;640*480@50/60/67/72/75/85Hz;
720*400@70Hz, 800*600@56/60/72/75/85Hz;
832*624@75Hz, 1024*768@50/60/70/72/75/85Hz;
1280*1024@60/75Hz
- Normally when the primary mode 1280*1024@60Hz is well
adjusted and compliant with the specification, the secondary display
modes will be great possible to be compliant with the spec. But
we still have to check with the general test pattern to make sure
every secondary is compliant with the specification.

5-1.5.12 All Modes Reset

After final QC step, we have to erase all saved changes again and restore
the factory defaults. You should do "All Mode Reset" again.

5-1.5.13 Power off Monitor

Turn off the monitor by pressing "Power" button.




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5-2. Firmware Upgrade Procedure
5-2.1 Equipment Needed

- Q9 Monitor
- Fixture for Firmware Upgrade
- Power Adapter *1 for Fixture (+12V)
- VGA Cable *1
- PC (Personal Computer)
- LPT Cable *1
- Firmware Upgrade Program
- One additional monitor for checking the program execution PC
Fixture
Printer Port
Q9




Q9 Fixture Power Adapter *1 for Fixture




Printer Port




VGA cable PC LPT cable




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5-2.2 ISP procedure

Connection of ˘×S˘Ŝ KitĦG
Using LPT cable connect PC Print port
Using VGA cable connect monitor (destination)
Plug Power Adapter to Fixture
Fixture SW3 select 4 & 8 both


J701:to Power Adapter




P1: to PC printer port
CN702:to Q9 monitor




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Setting of ISP program on PC
1. Setup MYSON ISP program,
2. Execute ISP program to get the window below
3. Select "MTV512M64" MTV type,
4. Select CPU=5 MHz




MTV Type




CPU=5
Type




5. Click "Load MCU file" and then find the updated firmware code.
6. Click "Create Security File" going to next window




MCU File
Type




Create Security File




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7. Select Command No=4
8. Put ISP Slave Add=94 ; Slave B Add=94 ; Command 1=ac ; Command 2=ca ,
Command 3=53
9. Click "OK" to start ISP function and update the firmware into Monitor.




2.Input Value




1.Command No




3. OK




10. Firmware update is finished when the display backed to the window then press
"RUN" as below.




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5.3 . EDID Procedure

DDC User' manual
s
1. Hardware installation
A. The EDID cable has equipped 2 different terminals;
one is male 25 pin printer connector and another side is male 15 pin D-sub connecter.
B. Connect the EDID cable from PC Printer port to monitor D-sub connector.
C. Make sure the monitor was working under power saving mode and keep it at "Power Saving
state" during DDC process.




EDID-Kit
Cable




PC printer D-Sub of
port 25pin Monitor
connector 15pin VGA




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2. Programming procedure
A. Normally, you received a EDID zip file of new model. You need to unzipped it.
B. There will need the following files for DDC program: (Q9 is an example)
1. DPS.EXE
2. Q9.BAT
3. Q9.DDC
4. Q9.CFG
5. Q9.DPS

C. Execute the Q9.BAT (for Q9 monitor only) from Programming PC. Below screen will display.




Fig-DDC1

Refer to Fig-DDC1; you have to select the required item if the display data was not you want.
Press 1: For year, the cursor will move to the column behind "Edit Year" than you can key in
the data you want after that press enter to exit and return. (It needs 4 numbers for
this data)
Press 2: For week, the cursor will move to the column behind "Edit Week" than you can key in
the data you want after that press enter to exit and return. (This data is within 1 ~ 53.)
Press 3: For S/N,, the cursor will move to the column behind "Edit S/N" than you can key in the
data you want after that press enter to exit and return. (This data is within 0 ~ 99999,
5 numbers max.)




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D. Press "ESC" or "Enter" key to return main menu, the Fig-DDC2 will be displayed and the
correct serial number will show on right corner of screen.




Fig-DDC2
Display updated serial
number.
Under Fig-DDC2, you could change the "Week" data by press "*" key and the "S/N" data by press "-
" key.

Press 3 "DDC Writer/Check Data": The Kit will start to program new data of EDID into monitor, all
DDC data will display on the screen after programming.
Please refer to Fig-DDC3 below, the DDC process is finished.




Fig-DDC3
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The message (E2PROM Acknowledge Not Echo) will display on the screen if there is any error
detected by Programming PC. If error message is happened, please re-check the connection of
cable and return to first step.




Please refer to the Viewsonic EDID data format that was printing on ID label.
PPPYYWWAxxxx
PPP = Viewsonic Regional Product ID Code, EX. Q9 is "PW1", Q9b is "PW3".
YY= 2 digits of Manufacturing year. (range 1996-2015).
WW = 2 digits of Manufacturing week (range 01-54).
A = 0~1 HSD A grade + Realtek
A = 2~3 HSD A- grade + Realtek
A = 4~5 HSD V grade + Realtek
A = 6~9 Reserve
xxxx = 4 digits of Sequence number. (range 0001-9999).




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5.4 Parking Procedure
1.1 Paste protecting film to protect the monitor. (Figure 1)

1.2 Put the montor in the PE bag and seal the bag with tape. (Figure 2)




Figure 1 Figure 2



1.3 Put the cushions on the monitor. (Figure 3)

1.4 Place the monitor into the carton and then put all the accessories into the carton. At last,
The carton and seal it with tape. (Figure 4)




Figure 3 Figure 4




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2. Disassembly
Lie down the monitor on flat table




Remove Stand by 4 screw




Remove CAB-B




Take off D-sub 2 screws




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Remove the shielding case by 2 screws




Remove the I/F board




Remove the shielding case by 1 screw




Remove the Inverter board by 2 screws




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6. TROUBLE SHOOTING FLOW CHART


Does YES
picture
display?
NO A dark
Picture or a
Back-light ON Picture full
On or off Of colorfully
vertical lines
OFF
Hsync
Vsync
Check ON or DE error
Power
LED
Flash


Check Check inverter Check I/F board JP9
Display Check I/F board JP1 Check panel connector
resolution


Check I/F board



Check SW board Check I/F board
OSD no respones SW1 ~ SW4 (DPWBN5625T89-H-)

too dim Check OSD Check SW board JP1
adjustment Check inverter
The brightness is
different between Check I/F board
upper side and
Check inverter of power board
downer side RGB Check backlight
Signal
partly picture error
without color Check I/F board
H,Vsync Check LCD panel
Vertical,Horizontal error
none
synchronousness
a few of colorfully Check LCD panel
vertical lines
even(or odd)
vertical lines is dark




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DPWBN5625T8-CHA JP1,
Debug Procedure +12V&+5V
INPUT




NO
Does the YES
screen
Display??


Solution with
No display
(2) NO Display
ok ?




Lost some
NO bits
of RGB??
YES



CHK R66(R ),
R63(G),R60(B)
C37ĦAC34ĦA C24
CHK OSD
CHK U7 U7 pin6,24,25
pin 73~94 (PUSH KEY SWITCH)




RETURN




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No display CHK PWR
(2) REF: power
flow



LED always ON NO
YES Back-light
or always OFF
when power on ok ?
ok ?


CHK U5
SOCKETĦB
SOFTWAREĦB NO YES
KEY PAD


NORMAL
CHK
JP1 PIN3ĦB4


NO U7
FLASH SCALER
YES INPUT/OUTPUT
CHANGE
Power board
CHK U5 D-SUB
Pin 19 VGA 15PIN YES
OK

NG
CHK NG CHK
U1ĦBU2 NG JP9 INPUT

REPLACE
OK
U1ĦBU2
YES
CHK
RETURN SOFTWARE
OR
CHANGE U7


CHK LCD-VCC CABLE
CHK CLK CHK Panel
CHK RĦBGĦB SIGNAL
B CONNECTOR




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DPWBN5625T89-H- POWER FLOW




JP1, +5V
CHK FUSE F1
INPUT




abnormal
CHK
REPLACE U1 U1 input +5V
U1 output +3.3V

normal
abnormal
CHK
REPLACE U2 U2 input +3.3V
U2 output +2.5V




Return




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7. Recommended Spare Parts List

RECOMMENDED SPARE PARTS LIST (Q9-1)

ViewSonic Model Number: VS10863-1W
Rev: 1a
Serial No Prefix: PW1
Panel Sources
Universal
Item Description ECR/ECN ViewSonic P/N Ref. P/N Location Hanstarr
Number#
(12ms)
1 Accessories: POWER CORD A-PC-0106-0180 QACC-1126D8D--- POWER CORD 1
2 PC Board Assembly: AC ADAPTOR & INVERTER B-00003900 RUNTP5642T8---- ADAPTOR & INV. 1
3 I/F BOARD ASS'Y B-00003899 DPWBN5625T89-H- I/F BOARD ASS'Y 1
4 OSD-SW BOARD ASS'Y B-00003901 DPWBN5720T8---- SW BOARD ASS'Y 1
5 Cabinets: BASE C-00003935 GSTN-2940T8---- BASE 1
6 CAB-A C-00003936 GCABA2361T8F--E CAB-A 1
7 CAB-B C-00003937 DCABB1877T8F--A CAB-B 1
8 NECK C-00003938 GCOVD2613T8---- NECK 1
9 Cables: FFC CABLE (30 PIN) CB-00003907 QCODP1217T8---- FFC CABLE (30 PIN) 1
10 INVERTER EXTEND WIRE CB-00003906 QCNWS0902T8012- INV. EXTEND WIRE 2
11 OSD-SW WIRE CB-00003909 QCNWS0906T8033A OSD-SW WIRE 1
12 POWER BOARD GND WIRE CB-00003908 QTMLW0002-8376- POWER/B GND WIRE 2
13 SIGNAL CABLE CB-00002024 QCODS1584D8D--A SIGNAL CABLE 1
14 Documentation: CD Wizard (CD-ROM) DC-00003939 DDSKC0063T8---- CD Wizard (CD-ROM) 1
15 ID LABEL DC-00003940 TLABM4495T8---- ID LABEL 1
16 Quick Start Guide DC-00003912 TINSE3206TG---- Quick Start Guide 1
17 Electronic 30 PIN CONNECTOR E-00003913 QCNCP2138T8---- 30 PIN CONNECTOR 1
18 Components: D-SUB CONNECTOR E-00003915 QCNCD1782T8---- D-SUB CONNECTOR 1
19 EEPROM E-00001039 VSIMP24LC16B--A EEPROM 1
20 FUSE 4A E-FS-0410-0099 QFS-Z402F-81UAA FUSE 4A 1
21 Hannstar PANEL (19") E-00003914 VVLHSD190ME12-2 Hanns. PANEL (19") 1
22 MCU E-00001061 VSIMTV512MV---S MCU 1
23 OSCILLATOR (24.000MHZ) E-00003916 RCRSL1173T8---- Y1 (24.000MHZ) 1
24 OSCILLATOR (24.576MHZ) E-00001063 RCRSL1252T8---- Y2 (24.576MHZ) 1
25 SCALER REALTEK E-IC-0401-4040 VSIRTD2023----D SCALER REALTEK 1
26 Hardware: HINGE ASSEMBLY HW-00003920 MHNGM0062T8---- HINGE ASSEMBLY 1
27 I/F BOARD SHIELD HW-00003922 PSLDM6599T8---- I/F BOARD SHIELD 1
28 INVERTER SHIELD HW-00003921 PSLDM6597T8---- INVERTER SHIELD 1
29 MAIN METAL HW-00003923 LANGF2197T8---- MAIN METAL 1
30 PANEL METAL HW-00003918 LANGF2199T8---- PANEL METAL 1
31 PANEL METAL HW-00003919 LANGF2200T8---- PANEL METAL 1
32 PWB METAL HW-00003917 LANGF2198T8---- PWB METAL 1
33 Miscellaneous: BOSS FOR D-SUB M-MS-0808-5840 LBOSM1069D8---- BOSS FOR D-SUB 2
34 CUSHION FOR BASE M-00003925 GLEGG1478T8---- CUSHION FOR BASE 4
35 CUSHION FOR KNOB M-00003926 PCUSG1659T8---A CUSHION FOR KNOB 0.25
36 CUSHION-A M-00003927 PCUSG1671T8---- FOR PWB 1
37 CUSHION-B M-00003928 PCUSG1683T8---- FOR CAB-B 1
38 CUSHION-C M-00003929 PCUSG1680T8---- FOR PANEL 1
39 CUSHION-D M-00003930 PISLS1182D8---- FOR I/F SCREW 2
40 FOR SHIELDING CASE HW-00003924 LHLD-1467T8---- FOR SHIELDING CASE 3
41 Packing Material: CARTON P-00003931 SPAKC3714T8---D CARTON 1
42 PACKING P-00003932 SPAKA6615T8F--- PACKING 1
43 Plastics: KNOB PL-00003941 JKNBP2388T8F--- KNOB 1
44 LENS PL-00003934 HDECP2005T8F--- LENS 1

Remark 1: Above listed items are examples, supplier can expand the rows to add more necessary items.
Remark 2: All revised RSPLs with newly added items or any change made should be highlighted and correlated with the ECN/ECR approved
by ViewSonic Corporation. This is to eliminate repeated cross checks of each item between this version and prior versions.




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RECOMMENDED SPARE PARTS LIST (Q9b-1)

ViewSonic Model Number: VS10863-1W
Rev: 1a
Serial No Prefix: PW3
Panel Sources
Universal
Item Description ECR/ECN ViewSonic P/N Ref. P/N Location Hanstarr
Number#
(12ms)
1 Accessories: POWER CORD A-PC-0106-0180 QACC-1126D8D--- POWER CORD 1
2 PC Board Assembly: AC ADAPTOR & INVERTER B-00003900 RUNTP5642T8---- ADAPTOR & INV. 1
3 I/F BOARD ASS'Y B-00003899 DPWBN5625T89-H- I/F BOARD ASS'Y 1
4 OSD-SW BOARD ASS'Y B-00003901 DPWBN5720T8---- SW BOARD ASS'Y 1
5 Cabinets: BASE C-00003903 GSTN-2940T8---A BASE 1
6 CAB-A C-00003904 GCABA2361T8F--F CAB-A 1
7 CAB-B C-00003905 DCABB1877T8F--D CAB-B 1
8 NECK C-00003902 GCOVD2613T8---A NECK 1
9 Cables: FFC CABLE (30 PIN) CB-00003907 QCODP1217T8---- FFC CABLE (30 PIN) 1
10 INVERTER EXTEND WIRE CB-00003906 QCNWS0902T8012- INV. EXTEND WIRE 2
11 OSD-SW WIRE CB-00003909 QCNWS0906T8033A OSD-SW WIRE 1
12 POWER BOARD GND WIRE CB-00003908 QTMLW0002-8376- POWER/B GND WIRE 2
13 SIGNAL CABLE CB-00002024 QCODS1584D8D--A SIGNAL CABLE 1
14 Documentation: CD Wizard (CD-ROM) DC-00003910 DDSKC0064T8---- CD Wizard (CD-ROM) 1
15 ID LABEL DC-00003911 TLABM4496T8---- ID LABEL 1
16 Quick Start Guide DC-00003912 TINSE3206TG---- Quick Start Guide 1
17 Electronic 30 PIN CONNECTOR E-00003913 QCNCP2138T8---- 30 PIN CONNECTOR 1
18 Components: D-SUB CONNECTOR E-00003915 QCNCD1782T8---- D-SUB CONNECTOR 1
19 EEPROM E-00001039 VSIMP24LC16B--A EEPROM 1
20 FUSE 4A E-FS-0410-0099 QFS-Z402F-81UAA FUSE 4A 1
21 Hannstar PANEL (19") E-00003914 VVLHSD190ME12-2 Hanns. PANEL (19") 1
22 MCU E-00001061 VSIMTV512MV---S MCU 1
23 OSCILLATOR (24.000MHZ) E-00003916 RCRSL1173T8---- Y1 (24.000MHZ) 1
24 OSCILLATOR (24.576MHZ) E-00001063 RCRSL1252T8---- Y2 (24.576MHZ) 1
25 SCALER REALTEK E-IC-0401-4040 VSIRTD2023----D SCALER REALTEK 1
26 Hardware: HINGE ASSEMBLY HW-00003920 MHNGM0062T8---- HINGE ASSEMBLY 1
27 I/F BOARD SHIELD HW-00003922 PSLDM6599T8---- I/F BOARD SHIELD 1
28 INVERTER SHIELD HW-00003921 PSLDM6597T8---- INVERTER SHIELD 1
29 MAIN METAL HW-00003923 LANGF2197T8---- MAIN METAL 1
30 PANEL METAL HW-0000391