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SERVICE HANDBOOK

DIGITAL PLAIN PAPER COPIER

e-STUDIO550/650/810

(DP-5510/6510/8110)

File No.31110201
2002-06

GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR THE COPIER e-STUDIO550/650/810
The installation and service should be done by a qualified service technician. 1. Transportation/Installation · When transporting/installing the copier, move it by the casters while lifting the stoppers. The copier is quite heavy and weighs approximately 200 kg (441 lb), therefore pay full attention when handling it. · Be sure to use a dedicated outlet with AC 115V or 120V/20A (220V, 230V, 240V/10A) or more for its power source. · The copier must be grounded for safety. Never ground it to a gas pipe or a water pipe. · Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct sunlight. · Also provide proper ventilation as the copier emits a slight amount of ozone. · To insure adequate working space for the copying operation, keep a minimum clearance of 80 cm (32") on the left, 80 cm (32") on the right and 10 cm (4") in the rear. · The socket-outlet shall be installed near the copier and shall be easily accessible. 2. Service of Machines · Basically, be sure to turn the main switch off and unplug the power cord during service. · Be sure not to touch high-temperature sections such as the exposure lamp, the fuser unit, the damp heater and their periphery. · Be sure not to touch high-voltage sections such as the chargers, high-voltage transformer, exposure lamp control inverter, inverter for the LCD backlight and power supply unit. Especially, the board of these components should not be touched since the electirc charge may remain in the condensers, etc. on them even after the power is turned OFF. · Be sure not to touch rotating/operating sections such as gears, belts, pulleys, fan, etc. · Be careful when removing the covers since there might be the parts with very sharp edges underneath. · When servicing the machines with the main switch turned on, be sure not to touch live sections and rotating/operating sections. Avoid exposure to laser radiation. · Use suitable measuring instruments and tools. · Avoid exposure to laser radiation during servicing. - Avoid direct exposure to the beam. - Do not insert tools, parts, etc. that are reflective into the path of the laser beam. - Remove all watches, rings, bracelets, etc. that are reflective.

3.

Main Service Parts for Safety · The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents. Do not allow a short circuit to occur. Do not use the parts not recommended by Toshiba TEC Corporation.

4.

Cautionary Labels · During servicing, be sure to check the rating plate and the cautionary labels such as "Unplug the power cord during service", "Hot area", "Laser warning label" etc. to see if there is any dirt on their surface and whether they are properly stuck to the copier.

5.

Disposition of Consumable Parts, Packing Materials, Used batteries and RAM-ICs · Regarding the recovery and disposal of the copier, supplies, consumable parts, packing materials, used batteries and RAM-ICs including litium batteries, it is recommended to follow the relevant local regulations or rules.

6.

When parts are disassembled, reassembly is basically the reverse of disassembly unless otherwise noted in this manual or other related documents. Be careful not to reassemble small parts such as screws, washers, pins, E-rings, star washers in the wrong places.

7. 8.

Basically, the machine should not be operated with any parts removed or disassembled. Precautions Against Static Electricity · The PC board must be stored in an anti-electrostatic bag and handled carefully using a wristband, because the ICs on it may become damaged due to static electricity. Caution: Before using the wristband, pull out the power cord plug of the copier and make sure that there are no uninsulated charged objects in the vicinity.

Caution :

Dispose of used batteries and RAM-ICs including lithium batteries according to this manual.

Attention :

Se débarrasser de batteries et RAM-ICs usés y compris les batteries en lithium selon ce manuel.

Vorsicht :

Entsorgung des gebrauchten Batterien und RAM-ICs (inklusive der Lithium-Batterie) nach diesem Handbuch.

1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES 2. ERROR CODE AND SELFDIAGNOSIS

3. ADJUSTMENT

4. PREVENTIVE MAINTENANCE (PM)

5. TROUBLESHOOTING

6. UPDATING THE FIRMWARE

7. POWER SUPPLY UNIT

8. WIRE HARNESS CONNECTION DIAGRAMS

CONTENTS 1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES .................................................. 1-1 1. 1. Specifications ........................................................................................................................ 1-1 1. 2. Accessories ........................................................................................................................... 1-5 1. 3. Options .................................................................................................................................. 1-6 1. 4. Supplies ................................................................................................................................. 1-6 1. 5. System List ........................................................................................................................... 1-7 2. ERROR CODES AND SELF-DIAGNOSIS ................................................................................... 2-1 2. 1. Error Codes ............................................................................................................................ 2-1 2. 2. Self-diagnosis Modes ............................................................................................................. 2-8 2. 2. 1. Input check (test mode 03) ....................................................................................... 2-10 2. 2. 2. Output check (test mode 03) .................................................................................... 2-16 2. 2. 3. Test print mode (04) .................................................................................................. 2-19 2. 2. 4. Adjustment mode (05) ............................................................................................... 2-20 2. 2. 5. Setting mode (08) ..................................................................................................... 2-31 3. ADJUSTMENT ............................................................................................................................ 3-1 3. 1. Hard Disk Formatting ............................................................................................................ 3-1 3. 2. Adjustment of Auto-toner Sensor ........................................................................................... 3-2 3. 3. Dimensional Adjustment of Copied Image .............................................................................. 3-4 3. 3. 1. Overview .................................................................................................................. 3-4 3. 3. 2. Paper alignment ........................................................................................................ 3-6 3. 3. 3. Paper related adjustment .......................................................................................... 3-7 3. 3. 4. Scanner related adjustment ..................................................................................... 3-12 3. 4. Image Quality Adjustment ..................................................................................................... 3-19 3. 4. 1. Image density for copier .......................................................................................... 3-19 3. 4. 2. Sharpness adjustment for copier ............................................................................. 3-20 3. 4. 3. Gamma slope adjustment for copier ........................................................................ 3-20 3. 4. 4. Setting for range correction for copier ..................................................................... 3-21 3. 4. 5. Adjustment of background peak for range correction for copier .............................. 3-21 3. 4. 6. Adjustment of blurred/thin spotted text .................................................................... 3-22 3. 4. 7. Adjustment of image density for printer ................................................................... 3-22 3. 5. High-voltage Adjustment ....................................................................................................... 3-23 3. 6. Adjustment of Scanning Section ........................................................................................... 3-25 3. 6. 1. Carriages ................................................................................................................. 3-25 3. 6. 2. Lens unit .................................................................................................................. 3-29 3. 7. Adjustment of Paper Feeding System ................................................................................... 3-32 3. 7. 1. Sheet sideways deviation caused by paper feeding ................................................ 3-32 3. 8. Adjustment of Developer Unit ............................................................................................... 3-34 3. 9. Adjustment of Fuser Unit ...................................................................................................... 3-35 3. 9. 1. Adjustment of fuser roller pressure ......................................................................... 3-35
e-STUDIO550/650/810 CONTENTS I JUNE 2002 © TOSHIBA TEC

3. 9. 2. Setting of fuser roller temperature ........................................................................... 3-36 3. 9. 3. Adjustment of fuser inlet guide ................................................................................ 3-36 3. 9. 4. High-fusing mode ..................................................................................................... 3-37 3. 10 Adjustment of Exit/Reversal Unit .......................................................................................... 3-38 3. 10. 1. Adjustment of sideways deviation at reverse discharging ....................................... 3-38 3. 11. Adjustmet of Reversing Automatic Document Feeder .......................................................... 3-39 3. 11. 1. Installing of the RADF unit ....................................................................................... 3-39 3. 11. 2. Skew adjustment ..................................................................................................... 3-40 3. 11. 3. Adjustment of solenoid ............................................................................................ 3-41 3. 11. 4. Adjustment of RADF open/close switch .................................................................. 3-42 3. 11. 5. Adjustment of RADF height ..................................................................................... 3-42 3. 12. Key Copy Counter (MU-8, MU-10) ........................................................................................ 3-43 4. PREVENTIVE MAINTENANCE (PM) ......................................................................................... 4-1 4. 1. PM Support Mode ................................................................................................................. 4-1 4. 1. 1. General description ................................................................................................... 4-1 4. 1. 2. Operational flow and operational screen .................................................................... 4-1 4. 2. General Descriptions for PM procedure .................................................................................. 4-5 4. 3. Operational Items in Overhauling ........................................................................................... 4-5 4. 4. Preventive Maintenance Checklist ......................................................................................... 4-5 4. 5. PM Kit ................................................................................................................................... 4-19 4. 6. Jig List ................................................................................................................................... 4-20 4. 7. Precautions for Storing and Handling Supplies ....................................................................... 4-21 4. 7. 1. Precautions for storing TOSHIBA supplies ................................................................ 4-21 4. 7. 2. Checking and cleaning of OPC drum ........................................................................ 4-21 4. 7. 3. Checking and cleaning of drum cleaning blade and transfer belt cleaning blade ............. 4-22 4. 7. 4. Handling of drum cleaning brush and transfer belt cleaning brush ............................. 4-23 4. 7. 5. Handling of transfer belt ............................................................................................ 4-23 4. 7. 6. Checking and cleaning of fuser roller and pressure roller ........................................... 4-23 4. 7. 7. Checking and replacing of cleaning web and cleaning rollers (felt, metal) .................. 4-24 5. TROUBLESHOOTING ............................................................................................................... 5-1 5.1 Diagnosis and Prescription for Each Error Code and Phenomenum .................................... 5-1 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 5.1.7 5.1.8 5.1.9 Paper transport jam ................................................................................................. 5-1 Paper misfeeding ..................................................................................................... 5-14 Cover open jam ........................................................................................................ 5-21 Jams at eit/reverse section and other transport jams ............................................. 5-24 Original jam in RADF ............................................................................................... 5-33 Paper jam in finisher ................................................................................................ 5-37 Drive system related service call ............................................................................ 5-48 Process system related service call ....................................................................... 5-58 Scanning system related service call ..................................................................... 5-60

5.1.10 Fuser unit related service call ................................................................................. 5-62
JUNE 2002 © TOSHIBA TEC II e-STUDIO550/650/810 CONTENTS

5.1.11 Communication related service call ........................................................................ 5-68 5.1.12 ADF related service call .......................................................................................... 5-71 5.1.13 Laser optical unit related service call ...................................................................... 5-76 5.1.14 Finisher related service call .................................................................................... 5-79 5.1.15 Service call for others ........................................................................................... 5-101 5.1.16 Troubleshooting for image quality control .............................................................. 5-102 5.1.17 Troubleshooting for surface potential control ......................................................... 5-105 5.2 Troubleshooting for the Image ............................................................................................. 5-107

6. FIRMWARE UPDATING ............................................................................................................. 6-1 6. 1. Software Installing for Firmware Updating ............................................................................ 6-2 6. 1. 1. Outline ..................................................................................................................... 6-2 6. 1. 2. Requirements ........................................................................................................... 6-2 6. 1. 3. Dial-up network function .......................................................................................... 6-4 6. 1. 4. Installing of dial-up network ..................................................................................... 6-8 6. 1. 5. Setting of dial-up network ........................................................................................ 6-10 6. 1. 6. Software installing for FTP server ........................................................................... 6-14 6. 2. Operation Procedure in [3][9] Mode ...................................................................................... 6-18 6. 2. 1. Outline ..................................................................................................................... 6-18 6. 2. 2. Preparation .............................................................................................................. 6-18 6. 2. 3. Updating procedure .................................................................................................. 6-20 6. 2. 4. Display ..................................................................................................................... 6-28 6. 3. Firmware Updating with Download Jig .................................................................................. 6-32 6. 3. 1. System firmware ...................................................................................................... 6-33 6. 3. 2. Engine firmware ....................................................................................................... 6-39 7. POWER SUPPLY UNIT ........................................................................................................7-1 7. 1. Output Channel ..................................................................................................................... 7-1 7. 2. Fuse ...................................................................................................................................... 7-5 8. WIRE HARNESS CONNECTION DIAGRAMS ........................................................................8-1 8. 1. AC Wire Harness .................................................................................................................. 8-2 8. 2. DC Wire Harness ................................................................................................. 8-4, Appendix

e-STUDIO550/650/810 CONTENTS

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JUNE 2002 © TOSHIBA TEC

1. SPECIFICATIONS / ACCESSORIES / OPTIONS / SUPPLIES
1. 1. Specifications
When the specification is different among e-STUDIO550, 650 and 810, the value for e-STUDIO650 is shown by [ ] and the value for e-STUDIO810 is shown by { }. · Copy process ............... Indirect electrophotographic process (dry system) · Type .............................. Console type · Original table ................ Fixed type (left rear corner used as a guide to place originals) · Acceptable originals ..... Sheets, books and 3-dimensional objects The automatic document feeder only accepts paper (single-sided originals: 50~127g/m2/13~34Ib.Bond, double-sided originals: 50~104g/m2/13~28Ib.Bond) excluding carbon paper, pasted sheet and stapled sheet. Maximum size : A3/LD · Copy speed e-STUDIO550 Paper supply Paper size A4, LT, B5 A4-R, B5-R, B4, LG A3, LD
Top side discharging Back side discharging Top side discharging

(Copies/min.) Cassette
55 55 44 42 39 35 34 30

Tandem LCF
55 55 -- -- -- -- -- --

Bypass feeding Size specified Size not specified
48 48 42 42 37 35 33 30 33 30 33 30 33 30 33 30

A5-R, LT-R, ST-R Back side discharging
Top side discharging Back side discharging Top side discharging Back side discharging

e-STUDIO650 Paper supply Paper size A4, LT, B5 A4-R, B5-R, B4, LG A3, LD
Top side discharging Back side discharging Top side discharging

(Copies/min.) Cassette
65 65 50 48 43 40 37 34 1-1

Tandem LCF
65 65 -- -- -- -- -- --

Bypass feeding Size specified Size not specified
48 48 42 42 37 37 33 33 33 33 33 33 33 33 33 33

A5-R, LT-R, ST-R Back side discharging
Top side discharging Back side discharging Top side discharging Back side discharging JUNE 2002 © TOSHIBA TEC

e-STUDIO550/650/810 SPECIFICATIONS

e-STUDIO810 Paper supply Paper size A4, LT, B5 A4-R, B5-R, B4, LG A3, LD
Top side discharging Back side discharging Top side discharging

(Copies/min.) Cassette
81 81 61 56 52 45 43 37

Tandem LCF
81 81 -- -- -- -- -- --

Bypass feeding Size specified Size not specified
50 50 44 44 39 39 34 34 34 34 34 34 34 34 34 34

A5-R, LT-R, ST-R Back side discharging
Top side discharging Back side discharging Top side discharging Back side discharging

* * *

"­" means "Not acceptable". Each copy speed described in the table of the previous page is available when doing a multiple copying of the manually placed single-sided originals, and in this mode, only the top side discharging is carried out. When using the automatic document feeder, each copy speed of 55 [65] {81} copies/min. is available only when the following conditions are met: · Original/Mode : Single-sided original, A4/LT size, 1 sheet/APS and automatic density are not selected. · Preset number of sheets: 55 [65] {81} or more. · Reproduction ratio : 100%

*

System copy speed Copy mode 550 Single-sided originals Single-sided copies Single-sided originals Double-sided copies 1 set 3 sets 5 sets 1 set 3 sets 5 sets 1 set 3 sets Double-sided copies 5 sets 1 set 3 sets Single-sided copies 5 sets 18"86 40"17 61"92 21"28 42"91 64"89 35"32 78"61 31"77 74"75 sec.
e-STUDIO e-STUDIO e-STUDIO

*

System copy speed, including scanning time, is available when 10 sheets of A4-sized original are set on RADF and one of the copy modes in the left table is selected.

650 16"81 35"99 53"56 20"70 39"47 57"70 35"21 71"70 31"49 67"97

810 15"96 30"52 45"19 20"46 36"37 49"48 34"36 63"89 30"88 60"58

* * *

1st cassette is selected and copying is at the sort mode. Finisher, hole-punch unit and inserter are installed. Measurement deviation is included since the system copy speed was measured by actual measurement.

Double-sided originals

121"96 108"01 95"06

Double-sided originals

117"88 104"64 90"02

e-STUDIO550/650/810 SPECIFICATIONS

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· Copy paper Cassette Size Duplex copy A3~A5R, LD~ST-R, 13"LG, 8.5"x8.5", 8K, 16K, 16K-R Weight Special paper 64~209g/m , 17~110lb. -index Tab paper (2nd casette only) _
2

LCF A4, LT

Bypass copy A3~A5-R, LD~ST-R, (Non-standard or userspecified sizes can be set.) 64~209g/m2 17Ib~110Ib -index Tracing paper, labels, OHP film (thickness: 80µm or thicker), tab paper

Remarks No guarantee for 8K, copy

8.5"x8.5", 8K, 16K, 16K-R 16K, 16K-R at duplex

Special types of paper should be recommanded by Toshiba.

· First copy time .................. 3.3 seconds or less (A4/LT, LCF, 100%, original placed manually) · Warming-up time ................ Approx.160 seconds (e-STUDIO550/650/810, Temperature: 20°C)
Notes: 1. This is at the condition not entering the toner supply operation. 2. The auto job start is not operated.

· Multiple copying ................. Up to 9999 copies; set number entered with digital keys · Reproduction ratio .............. Actual ratio: Zooming: · Resolution/Gradation ......... Read: ......... Write: 100±0.5% 25~400% in increments of 1% (25~200% when using the RADF) 600 dpi Equivalent to 2400 dpi x 600 dpi (primary scanning only : 4 division smoothing) · Eliminated image width ...... Leading edge: 3.0±1.0 mm, Trailig edge: 2.0±1.0 mm, Side edges: 2.0±2.0 mm · Paper feeding ..................... Automatic feeding: Copier cassettes­2 cassettes (Paper stack height 55 mm, equivalent to 550 sheets; 64 to 80 g/m2 (17 to 22 lb.Bond)) LCF (Paper stack height 137 mm: equivalent to 2500 sheets; 64 to 80 g/m2, 17 to 22 lb.Bond) Bypass feeding: (Paper stack height 11 mm : equivalent to 100 sheets; 64 to 80 g/m2, 17 to 22 lb.Bond) · Capacity of originals in the automatic document feeder ................. A3~A5-R, LD~ST-R : 100 sheets · Automatic duplexer ............ Stackless, Switchback type · Toner supplying .................. Automatic toner density detection/supply Toner cartridge replacing method (There is a recycle toner supplying system.)

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e-STUDIO550/650/810 SPECIFICATIONS

· Density control .................. Automatic density mode and manual density mode selectable in 11 steps · Weight ............................... Approx. 200kg, 441lb · Power requirements ........... AC 115V/15A, AC 220 ­ 240V/10A · Power consumption ........... 2.0 kW or less (115V series, 200V series)

*

The electric power is supplied to the finisher and external LCF (optional) through the copier.

· Total counter ...................... Electronic counter · Dimensions of the copier ... See the figure below. (W698x D778 x H1207 mm)

1207 mm

778 mm 698 mm

e-STUDIO550/650/810 SPECIFICATIONS

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1. 2. Accessories
Unpacking/setup instruction Operator's Manual PM sticker Setup report Customer satisfaction card Operator's Manual pocket Power cable Warranty sheet Drum Drum cover Original feeding tray Tab paper end guide 1 pc. 1 pc. (not available for MJD) 1 pc. (for MJD) 1 set. (for NAD and MJD) 1 pc. (for MJD) 1 pc. 1 pc. (for ASD, AUD and MJD) 1 pc. (for NAD) 1 pc. 1 pc. 1 pc. 1 pc.

* Machine version NAD: MJD: AUD: ASD: North America Europe Australia Asia

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e-STUDIO550/650/810 SPECIFICATIONS

1. 3. Options
Finisher Hole punch unit Inserter Staple cartridge External large capacity feeder Key copy counter/Key copy counter socket Damp heater kit Printer controller Printer board MJ-1017, MJ-1018 MJ-6003N/E/F/S MJ-7001 STAPLE-600/STAPLE-700 (for saddle stitcher) MP-4003A/L MU-8/MU-10 MF-6510U/E GL-1020 GA-1140

1. 4. Supplies
Drum Developer material Toner Toner bag OD-6510 D-6510 PS-ZT6510/PS-ZT6510/PS-ZT-6510D PS-TB6510/PS-TB6510E

e-STUDIO550/650/810 SPECIFICATIONS

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1. 5. System List

Finisher MJ-1017

JUNE 2002 © TOSHIBA TEC

Staple cartridge STAPLE-600

Key counter socke t MU-10 Key counter MU-8

Hole punch unit MJ-6003 Inserter MJ-7001

1-7

Staple cartridge STAPLE-700 Finisher MJ-1018

Printer controller GL-1020

Printer board GA-1140

e-STUDIO550/650/810 SPECIFICATIONS

LCF MP-4003

2. ERROR CODES AND SELF-DIAGNOSIS
2. 1. Error Codes
Instead of the set number, one of the following error codes is displayed with pressing the [CLEAR] key and the digital key "8" simultaneously when the "CLEAR PAPER" or "CALL SERVICE" symbol is flashing.

Group Paper transport jam inside the copier (1)

Paper misfeeding

Error Code E01 E02 E03 E09 E11 E12 E13 E14 E15 E16 E18 E19

Paper transport jam inside the copier (2)

E20 E21 E22 E23 E24 E25 E30 E31 E32

Machine Status Leading edge of paper not reaching the fuser exit sensor Trailing edge of paper not passing the fuser exit sensor Paper remaining inside the copier at power ON Jam caused by an abnormal HDD Misfeeding during duplex printing (paper not reaching the registration sensor) Bypass misfeeding (paper not reaching the registration sensor) 1st cassette misfeeding (paper not reaching the 1st cassette feed sensor) 2nd cassette misfeeding (paper not reaching the 2nd cassette feed sensor) 3rd cassette misfeeding (paper not reaching the 3rd cassette feed sensor) 4th cassette misfeeding (paper not reaching the 4th cassette feed sensor) Tandem LCF misfeeding (paper not reaching the tandem LCF feed sensor) External LCF misfeeding (paper not reaching the external LCF feed sensor) Paper fed from the 1st cassette (not reaching the registration sensor) Paper fed from the 1st cassette (not reaching the 1st cassette transport sensor) Paper fed from the 2nd cassette (not reaching the registration sensor) Paper fed from the 2nd cassette (not reaching the 1st cassette transport sensor) Paper fed from the 2nd cassette (not reaching the 2nd cassette transport sensor) Paper fed from the external LCF (not reaching the registration sensor) Paper fed from the 3rd cassette (not reaching the registration sensor) Paper fed from the 3rd cassette (not reaching the 1st cassette transport sensor) Paper fed from the 3rd cassette (not reaching the 2nd cassette transport sensor)

JUNE 2002 © TOSHIBA TEC

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e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

Group Paper transport jam inside the copier (2)

Error Code E33 E34 E35 E36 E37 E38 E3C E3D E3E E3F

Machine Status Paper fed from the 3rd cassette (not reaching the 3rd cassette transport sensor) Paper fed from the 4th cassette (not reaching the registration sensor) Paper fed from the 4th cassette (not reaching the 1st cassette transport sensor) Paper fed from the 4th cassette (not reaching the 2nd cassette transport sensor) Paper fed from the 4th cassette (not reaching the 3rd cassette transport sensor) Paper fed from the 4th cassette (not reaching the 4th cassette transport sensor) Paper fed from the tandem LCF (not reaching the registration sensor) Paper fed from the tandem LCF (not reaching the 1st cassette feed sensor) Paper fed from the tandem LCF (not reaching the 2nd cassette feed sensor) Paper fed from the tandem LCF (not reaching the tandem LCF transport sensor) Front cover opened during printing Feed cover opened during printing LCF side cover opened during printing Bypass feed unit cover opened during printing Exit cover opened during printing Leading edge of paper not reaching the reverse sensor 2 Leading edge of paper not reaching the transport sensor 1 Leading edge of paper not reaching the transport sensor 2 Leading edge of paper not reaching the transport sensor 3 Paper remaining on the transport path when CRUN is OFF Leading edge of paper not reaching the reverse sensor 1 Trailing edge of paper not passing the reverse sensor 1 or reverse sensor 2 Trailing edge of paper not passing the exit sensor Leading edge of paper not reaching the exit sensor Original feeding jam Original transport jam Original discharging jam Original reversing jam Small original discharging jam Scanning section transport jam RADF opened at the original transporting RADF opened at the large original discharging RADF opened at the small original reversing RADF opened at the small original discharging RADF opened at the original scanning section

Cover open jam

Transport jam (exit/reversing section and others)

E41 E44 E45 E46 E47 E50 E51 E52 E54 E55 E57 E58 E59 E5A E71 E72 E73 E74 E76 E77 E7B E7C E7D E7E E7F

Transport jam (RADF)

e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

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JUNE 2002 © TOSHIBA TEC

Group Transport jam (RADF)

Error Code E80 E81 E82 E83 E84 E85 E9F EA1 EA2 EA3 EA4 EA5 EA6 EA7 EA8 EA9 EAA EAB EAC EAD EAE EB3 EC0 EC1 EC2 EC3 EC4 EC5 EC6 EC7 EC8 EC9 ECA ECB ECC EB5 EB6

Machine Status Jam access cover opened at the original feeding Jam access cover opened at the original transporting Jam access cover opened at the large original dischaging Jam access cover opened at the small original reversing Jam access cover opened at the small original discharging Jam access cover opened at the original scanning section Punching jam Finisher paper transport delay jam Finisher paper transport stop jam Paper remaining inside the finisher at power ON Finisher front door opened during printing Finisher stapling jam Finisher early arrival jam Stack transport jam before stapling Saddle stitcher stapling jam Saddle stitcher door opened during printing Paper remaining at the saddle stitcher at power ON Saddle stitcher paper transport stop jam Saddle stitcher paper transport delay jam Print end command time-out jam Receiving time time-out jam Ready time time-out jam Inserter feeding delay jam Inserter feeding stop jam Inserter reverse path delay jam 1 Inserter reverse path stop jam 1 Inserter reverse path delay jam 2 Inserter reverse path stop jam 2 Inserter transport delay jam 1 Inserter transport stop jam 1 Inserter transport delay jam 2 Inserter transport stop jam 2 Paper remaining in the inserter when power is ON Wrong size of inserter Inserter feeding Jam Paper left on the transport path Paper left on the transport path

Paper jam in finisher

Paper transport jam inside the copier (3)

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e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

Group Paper feeding system related service call

Error Code C04 C13 C14 C15 C16 C18

Machine Status Abnormal feed motor Abnormal 1st cassette tray (Paper can be fed from cassettes other than the 1st cassette.) Abnormal 2nd cassette tray (Paper can be fed from cassettes other than the 2nd cassette.) Abnormal 3rd cassette tray (Paper can be fed from cassettes other than the 3rd cassette.) Abnormal 4th cassette tray (Paper can be fed from cassettes other than the 4th cassette.) Abnormal tandem LCF tray-up motor (Paper can be fed from cassettes other than the tandem LCF cassette.) Abnormal tandem LCF end fence motor (Paper can be fed from cassettes other than the tandem LCF cassette.) Abnormal external LCF tray-up motor (Paper can be fed from cassettes other than the external LCF) Peak detection error Carriage home position sensor not going OFF within a fixed time Carriage home position sensor not going ON within a fixed time Abnormal main charger wire cleaner drive motor Abnormal transfer belt cam motor Abnormal drum cleaning brush motor Abnormal used toner transport motor Abnormal recycle toner transport motor Full toner bag Abnormal thermistor or heater at the power ON Abnormal thermistor after abnormality judgment Abnormal fuser after abnormality judgment Abnormal side thermistor after the copier has become ready Abnormal pressure roller thermistor during a ready state Abnormal IH power voltage / IH initialization error IGBT high temperature Abnormal IH circuit or coil Cleaning web finished Web motor signal path error

C1A

C1C Scanning system related service call C26 C27 C28 C36 C37 CD1 CD2 CD3 CD4 C41 C43 C44 C45 C46 C47 C48 C49 C4A CD5

Processing system related service call

Fuser unit related service call

e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

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Group Communication related service call

Error Code C55 C56 C57 C58 C59 F07 F11 C73 C82 C83 C84 C85 C86 CA1 CA2 CA3 CA5 CA6 CA9 CAA CAB CAC CD0 CE0 CE1 CE2 CE3 CE4 CB1 CB2 CB3 CB4 CB5 CB6 CB7 CB8 CB9 CBA CBB CBC CBD CBE CBF

Machine Status RADF I/F error Communication error between main CPU and PFC Communication error between main CPU and IPC board Communication error between IPC board and finisher Communication error between main CPU and laser CPU Communication error between SYS board and LGC board Communication error between SYS board and SLG board EEPROM initialization error Read sensor adjustment error Original length sensor adjustment error Small original reverse sensor adjustment error Abnormal tray lift motor Large original exit sensor adjustment error Abnormal polygonal motor H-Sync detection error Secondary scanning coarse adjustment error Laser power adjustment error Laser calibration error Image data transmission error from SYS board Secondary scanning fine adjustment error Secondary scanning inter-page compensation error Primary scanning dot adjustment error Laser initializing time out Abnormal comparator Beam sensor detection error Sensor busy error Primary scanning adjustment error Abnormal window comparator Abnormal feed motor Abnormal delivery motor Abnormal tray lift motor Abnormal alignment motor Abnormal staple motor Abnormal stapler shift motor Abnormal height sensor Abnormal backup RAM data Abnormal saddle stitcher paper pushing plate motor Abnormal saddle stitcher stitch motor (front) Abnormal saddle stitcher stitch motor (rear) Abnormal saddle stitcher alignment motor Abnormal saddle stitcher guide motor Abnormal saddle stitcher paper folding motor Abnormal saddle stitcher paper positioning plate motor

RADF related service call

Laser optical unit related service call

Finisher related service call

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Group Finisher related service call

Error Code CC0 CC1 CC2 CC4 CC5 CC6 CC7 CCC CCD CCE C94 F10

Machine Status Abnormal saddle stitcher sensor connector connection Abnormal saddle stitcher microswitch Abnormal communication between finisher and saddle stitcher Abnormal swing motor Abnormal horizontal registration motor Abnormal punch motor Abnormal punch unit backup RAM data Communication error between inserter and finisher Abnormal inserter EEPROM Abnormal inserter fan Abnormal main CPU HDD formatting error

Service call for others

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<> EA1 (Example of display) Error code 3 digits

020626175732 64 YYMMDDHHMMSS MMM 12 digits (Year indicated 3 digits with its last 2 digits)

64 NNN 3 digits

236210000000 ABCDEFGHIJKL 12 digits

Copy mode A Paper source 0: Not selected 1: Bypass feeding 2:Tandem LCF 3: 1st cassette 4: 2nd cassette 5: 3rd cassette 6: 4th cassette 7: Duplex printing 8: External LCF 9: Inserter B Paper size code 0: Not selected 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5 A: FOL/COM B: LG C: B4 D: LD E: A3 F: 13'LG G: 8.5*8.5 H: 8K I:16K J:16K-R C Sort mode/Staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Staple sort (standard) 8: Staple sort (2 places) 9: Staple sort (rear side) A: Saddle stitch D ADF mode 0: Not used 1: AUTO FEED (SADF) 2: STACK FEED E APS/AMS mode 0: Not selected 1: APS 2: AMS F Duplex mode 0: Not selected 1: Book 2: Two-sided/Single-sided 4: Two-sided/Duplexed 8: Single-sided/Duplexed G Not used 0: Not used H Image shift 0: Not used 1: Book 2: Left 3: Right I Editing 0: Not used 1: Masking 2: Trimming 3: Mirror image 4: Negative/Positive J Edge erasing/Dual-page 0: Not used 1: Edge erase 2: Dual-page 3: Edge erase & Dual-page K Not used 0: Not used L Function 0: Not used 1: Copying 2: Not used 3: Not used 4: LAN printer 5: DSS Reproduction ratio MMM Primary scanning reproduction ratio Shown in hexadecimal NNN Secondary scanning reproduction ratio Shown in hexadecimal The latest 20 errors data can be displayed in the setting mode (08-253).

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e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

2. 2. Self-diagnosis Modes
Mode Control panel check mode Test mode Keys to press [0]+[1]+ Contents All LEDs on the control panel are lit, and all Keys to exit [CLEAR] or [POWER] OFF/ON [POWER] OFF/ON Outputs the test patterns. [POWER] OFF/ON Adjusts various items. [POWER] OFF/ON Sets various items. [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON [POWER] OFF/ON
100% C TEST MODE

Display

[POWER] the LCD pixels flash. [0]+[3]+ [POWER] Checks the status of input/output signals.

Test print mode

[0]+[4]+ [POWER]

100% P A4
TEST PRINT

Adjustment mode

[0]+[5]+ [POWER]

100% A A4
TEST MODE

Setting mode

[0]+[8]+ [POWER]

100% D
TEST MODE

List printing mode

[9]+[START] Prints out the data lists of the codes 05 and +[POWER] 08 and PM support mode.

100% L A4
LIST PRINT

PM support mode

[6]+[START] Performs auto-toner adjustment and clears +[POWER] each counter.

100% K
TEST MODE

Firmware update mode

[3]+[9]+ [POWER]

Performs updating of the firmware.

Note:

To enter the desired mode, turn ON the power while two digital keys designated to each mode (e.g. [0] and [5]) are pressed simultaneously.

· Control panel check mode (01):
[CLEAR] or [POWER]OFF/ON (Exit) [CLEAR] (Exit)

[0] [1] [POWER]

(LED/LCD lit)

[START] [START]

(Key check)

Notes: 1. A mode can be canceled only by pressing the [CLEAR] key during the key check and by the [CLEAR] key or [POWER] OFF/ON during the LED and LCD are lit. 2. Key Check Keys with LED (Press to turn OFF the LED.) Keys without LED (Press to display the message on the control panel.)

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· Test mode (03): Refer to "2.2.1. Input check (test mode 03)" and "2.2.2. Outpout check (test mode 03)". · Test print mode (04): Refer to "2.2.3. Test print mode (04)". · Adjustment mode (05): Refer to "2.2.4. Adjustment mode (05)". · Setting mode (08): Refer to "2.2.5. Setting mode (08)". · List printing mode (9S):
(code) [9] [START] [POWER] 101: Adjustment mode(05) 102: Setting mode(08) 103: PM support mode [START] (List starts to be printed) [POWER] OFF/ON (Exit)

· PM support mode (6S):
[6] [START] [POWER] (code) 1: Auto-toner adjustment 2: PM management screen [START] (Operation started) [POWER] OFF/ON (Exit)

· Firmware update mode (39): Refer to "6. FIRMWARE UPDATING".

Normal [CLEAR] *1 [0][1]

[POWER] ON [0][3] [0][4] Test print mode [0][5] Adjustment mode [0][8] Setting mode [9][START] List print mode [6][START] [3][9] Firmware update mode

Warming up Control panel check mode

Test mode

PM support mode

Standby

[POWER] OFF *2 To user

State transition diagram of self-diagnosis modes *1 *2 In the "Control panel check mode", copying is disabled. Enter the standby state by pressing the [CLEAR] key to start copying. Turn OFF the power after using the self-diagnosis mode, and leave the copier to the user.

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2. 2. 1. Input check (test mode 03)
The state of each input signal can be checked by pressing the [ENERGY SAVER] key and the digital keys in the test mode (03).
[0] [3] [POWER] [START] ([ENERGY SAVER]) [Digital key] (LCD ON) [POWER] OFF/ON (Exit)

Note:

Initialization is performed before the copier enters the test mode.

[Example of display during input check]

Items to be checked and the state of the copier with the icons [A] to [H] displayed in black are listed on the following pages.

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[ENERGY SAVER] key: OFF ( [ENERGY SAVER] LED: OFF)
Digital key Icon A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H Items to check -- External LCF feed sensor External LCF tray-up sensor External LCF tray bottom sensor External LCF tray sensor External LCF empty sensor External LCF set sensor External LCF connection 1st cassette feed sensor 1st cassette transport sensor 1st cassette tray top sensor 1st cassette tray bottom sensor 1st cassette detection switch 1st cassette paper empty sensor -- -- 2nd cassette feed sensor 2nd cassette transport sensor 2nd cassette tray top sensor 2nd cassette tray bottom sensor 2nd cassette detection switch 2nd cassette paper empty sensor -- -- 3rd cassette feed sensor / Tandem LCF feed sensor 3rd cassette transport sensor / Tandem LCF transport sensor 3rd cassette tray top sensor / Tandem LCF tray top sensor 3rd cassette tray bottom sensor 3rd cassette detection switch / Tandem LCF cassette detection switch 3rd cassette paper empty sensor/ Tandem LCF feeding side paper empty sensor Feed cover open/close switch -- 4th cassette feed sensor 4th cassette transport sensor 4th cassette tray top sensor 4th cassette tray bottom sensor 4th cassette detection switch 4th cassette paper empty sensor -- -- No paper No paper Top position Bottom position Cassette installed No paper No paper -- Top position Bottom position Stack opened No paper Unit opened Not connected No paper No paper Top position Bottom position Cassette installed No paper Copier state with black icon

[1]

[2]

[3]

[4]

No paper No paper Top position Bottom position Cassette installed No paper Cover opened No paper No paper Top position Bottom position Cassette installed No paper

[5]

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Digital key

Icon A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H

Items to check -- Reverse sensor 2 Reverse sensor 1 -- Exit/Reversing section connection Fuser unit exit sensor Exit sensor Exit cover open/close switch Tandem LCF end fence home position sensor Tandem LCF end fence stop position sensor Bypass paper size detection sensor 3 ( Table1) Bypass paper size detection sensor 2 ( Table1) Bypass paper size detection sensor 1 ( Table1) Bypass paper size detection sensor 0 ( Table1) Bypass unit cover open/close switch Bypass sensor Tandem LCF tray bottom sensor Tandem LCF connection switch Tandem LCF standby side mis-stacking sensor -- -- -- -- Tandem LCF standby side empty sensor Transport sensor 1 Transport sensor 2 Transport sensor 3 -- -- -- -- -- -- -- -- Finisher connection (IPC board connection) Fuser unit switch -- -- Developer unit switch

Copier state with black icon No paper No paper Not connected No paper Paper present Cover opened Home postion Stop position

[6]

[7]

Door closed No paper Bottom position Connected Paper loaded improperly

[8]

No paper Paper present Paper present Paper present

[9]

[0]

Not connected Fuser unit installed

Developer unit installed

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Table 1. Relation between the state of the bypass paper size detection sensor and paper size (width).
Bypass paper width sensor 3 0 1 1 1 0 1 2 1 0 1 1 0 0 1 1 1 0 1 1 0 0 1 1 1 0 1 1 Paper width size A3/LD A4-R/LT-R A5-R/ST-R Post card B4/LG B5-R

[ENERGY SAVER] key: ON ([ENERGY SAVER] LED: ON)
Digital key Icon A B C [1] D E F G H A B C [2] D E F G H A B C [3] D E F G H Key copy counter connection Toner cartridge switch -- Cleaner unit connection Wire cleaner stop position switch Exit jam access door open/close switch -- -- -- -- -- Not connected No cartridge Total counter connection Auto-toner sensor connection -- Not connected Other than stop position Door opened Fuser unit exit sensor -- -- -- Not connected Not connected Toner full detection sensor -- No paper Exit sensor -- Toner bag full Front door switch -- Paper present Items to check Copier state with black icon Door opened

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Digital key

Icon A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H A B C D E F G H RADF connection RADF open/close sensor Registration sensor

Items to check -- -- -- --

Copier state with black icon

[4]

Paper present -- Other than release position Other than contact position -- -- -- -- -- RADF connected RADF opened Home position -- -- --

Transfer belt release switch Transfer belt contact switch

[5]

Carriage home position sensor

[6]

Automatic original detection sensor (APS-5) (for A4/LT series) Automatic original detection sensor (APS-4) (for A4/LT series) Automatic original detection sensor (APS-3) (for A4/LT series) Automatic original detection sensor (APS-2) (for A4/LT series) Automatic original detection sensor (APS-1) (for A4 series) RADF tray sensor RADF empty sensor RADF jam access cover open/close switch RADF open/close switch RADF large original exit sensor RADF intermediate sensor RADF read sensor RADF registration sensor RADF lifting tray lower limit sensor RADF lifting tray upper limit sensor RADF small original exit sensor RADF small original reverse sensor RADF original length sensor RADF original width sensor-1 RADF original width sensor-2 RADF original width sensor-3

No original No original No original No original No original Original present Original present Cover opened RADF opened Original present Original present Original present Original present Lower limit position Upper limit position Original present Original present Original present Original present Original present Original present

[7]

[8]

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Digital key

Icon A B C D E F G H A B C D E F G H

Items to check -- -- -- -- -- -- RADF APS operation sensor RADF 24V power supply -- -- -- -- -- -- -- --

Copier state with black icon

[9]

APS sensors operated Power OFF

[0]

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2. 2. 2. Output check (test mode 03)
State of the output signals can be checked by entering the codes in the following table in the test mode 03. Procedure 1
[0] [3] [POWER] (Code)
Operation

[START]

started

Code to stop operation

[START]

Operation stopped

[POWER] OFF/ON (Exit)

Procedure 2

[0] [3] [POWER]

(Code)

[START]

Operation (One direction)

[CLEAR]

Test mode standby

[POWER] OFF/ON (Exit)

Procedure 3

[0] [3] [POWER]

(Code)

[START]

Operation

started

[START]

Operation stopped

[CLEAR]

Test mode standby

[POWER] OFF/ON (Exit)

Procedure 4
[0] [3] [POWER] (Code) [START] [POWER] OFF

Code 101 102 103 108 110 111 112 113 114 115 116 118 119 120 Drum motor ON

Function New toner supply motor ON Polygonal motor (600dpi) ON Registration motor ON Reversed paper transport driving clutch ON Drum separation finger solenoid ON Developer unit motor ON Fuser motor ON Transfer belt motor ON Cleaning brush drive motor ON Used toner transport motor ON Laser ON Fuser moter (low speed) ON Exit motor (normal) ON

Code 151 152 153 158 160 161 162 163 164 165 166 168 169 170

Function Code 101 operation OFF Code 102 operation OFF Code 103 operation OFF Code 108 operation OFF Code 110 operation OFF Code 111 operation OFF Code 112 operation OFF Code 113 operation OFF Code 114 operation OFF Code 115 operation OFF Code 116 operation OFF Code 118 operation OFF Code 119 operation OFF Code 120 operation OFF

Procedure 1 1 1 1 1 1 1 1 1 1 1 1 1 1

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Code 121 122 123 124 125 126 127 128 129 131 201 202 203 204 206 207 208 209 210 211 212 213 218 219 220 221 225 226 228 229 230 231 234 235 238 240 243 244 245 246 247 Exit motor (increased speed) ON External LCF feed motor ON Toner recycle hopper motor ON Web motor ON Feed motor ON

Function 171 172 173 174 175 176 177 178 179 181 Code 121 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF Code 122 operation OFF

Procedure 1 1 1 1 1 1 1 1 1 1 3 3 3 3 3 2 3 3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 3 3 3 3 2 3 3 3 3

Reverse motor (normal/forward rotation) ON Reverse motor (increased speed/forward rotation) ON Reverse motor (normal/reverse rotation) ON Reverse motor (increased speed/reverse rotation) ON Recycle toner transport motor ON 1st cassette feed clutch ON/OFF 2nd cassette feed clutch ON/OFF Intermediate transport clutch ON/OFF Bypass feed clutch ON/OFF Tandem LCF pickup solenoid ON/OFF Tandem LCF end fence reciprocating movement Tandem LCF end fence motor ON/OFF Tandem LCF feed clutch ON/OFF Tandem LCF transport clutch ON/OFF RADF feed motor (forward rotation) ON/OFF RADF feed motor (reverse rotation) ON/OFF RADF read motor (forward rotation) ON/OFF Key copy counter count-up Exit fan ON/OFF Reversed paper transport clutch 1 ON/OFF Reversed paper ransport clutch 2 ON/OFF 4th cassette transport clutch ON/OFF 3rd cassette feed clutch ON/OFF 4th cassette feed clutch ON/OFF 1st cassette transport clutch ON/OFF 2nd cassette transport clutch ON/OFF 3rd cassette transport clutch ON/OFF Bypass pickup solenoid ON/OFF Discharge lamp ON/OFF System fan ON/OFF Developer unit fan ON/OFF Main charger wire cleaner motor ON Transfer belt cam motor UP/DOWN Transfer belt supply roller bias TR1 ON/OFF Transfer belt supply roller bias TR2 ON/OFF Transfer belt supply roller bias TR3 ON/OFF

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e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

Code Function 248 Developer bias +DC ON/OFF (Operation is possible without the developer unit.) 249 250 251 252 254 255 257 258 259 260 261 264 267 270 271 272 273 274 276 278 279 280 283 284 285 286 287 288 289 290 292 293 295 450 451 452 453 454 Developer bias -DC1 ON/OFF (Operation is possible without the developer unit.) Developer bias -DC2 ON/OFF (Operation is possible without the developer unit.) Developer bias -DC3 ON/OFF (Operation is possible without the developer unit.) Main charger ON/OFF (Operation is possible without the developer unit.) Duct in fan ON/OFF Transfer belt cleaning brush bias ON/OFF (Operation is possible without the developer unit.) Duct out fan (high speed) ON/OFF Duct out fan (low speed) ON/OFF Heater fan (high speed) ON/OFF Heater fan (low speed) ON/OFF Scanner motor ON (automatically stopping at the limit position, speed changeable by the ZOOM keys) SLG fan ON/OFF Exposure lamp ON/OFF Tandem LCF tray motor ON (tray lifted) External LCF tray motor ON (tray lifted) External LCF feed clutch ON/OFF External LCF transport clutch ON/OFF Gate solenoid ON/OFF Cassette tray-up motor 1 ON (1st cassette tray lifted) Cassette tray-up motor 1 ON (2nd cassettetray lifted) Cassette tray-up motor 2 ON (3rd cassettetray lifted) Cassette tray-up motor 2 ON (4th cassettetray lifted) RADF large original exit roller (forward rotation) ON/OFF RADF large original exit roller (reverse rotation) ON/OFF RADF small original exit roller (forward rotation) ON/OFF RADF small original exit roller (reverse rotation) ON/OFF RADF large original exit solenoid ON/OFF RADF small original exit solenoid ON/OFF RADF disengagement solenoid ON/OFF RADF tray lift motor ON (tray lifted) Laser unit fan (high speed) ON/OFF Laser unit fan (low speed) Power OFF mode IH fan (high speed) IH fan (low speed) ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF

Procedure 3 3 3 3 3 3 3 3 3 3 3 2 3 3 2 2 3 3 3 2 2 2 2 3 3 3 3 3 3 3 2 3 3 4 3 3 3 3 3

Reverse section fan 1 (high speed)

Reverse section fan 1 and 2 (low speed)

Reverse section fan 2 (high speed) ON/OFF

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2. 2. 3. Test print mode (test 04)
The built-in test pattern can be printed out by entering the following codes in the test print mode (04).



[0] [4] [POWER]

(Code)

[START]

Operation (Test print)

[CLEAR]

[POWER] OFF/ON (Exit)

Notes: 1. An error code is displayed on the control panel if an error occurs in the process, but no recovery operation is performed. 2. Turn the power OFF, and then turn it back ON to clear the error. Code 111 113 142 Types of test pattern Primary scanning direction, 33 gradation steps, error diffusion Secondary scanning direction, 33 gradation steps, error diffusion Grid pattern (Pattern width: 2 dots, Pitch: 10 mm) Remarks

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e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

2. 2. 4. Adjustment mode (05)
Items in the adjustment mode list in the following pages can be corrected or changed in this adjustment mode (05). Turn ON the power with pressing the digital keys [0] and [5] simultaneously in order to enter this mode.

Procedure 1

[0] [5] [POWER]

[Digital key] (Code)

[START] [CANCEL]

[Digital key] *[JOB STATUS] key (Enter a value)

[SET] [ENERGY or SAVER] [INTERRUPT] (Test copy) (Stores value in RAM)

[POWER] OFF/ON (Exit)

[CLEAR] (Corrects value)

* Press [JOB STATUS] to enter "­".

Procedure 2

[0][5] [POWER]

(Code)

[START]

(Value displayed)

[SET] or ([ENERGYSAVER] [START]) [INTERRUPT] (Test copy) (value unchangable)

[POWER] OFF/ON (Exit)

Procedure 3

[0] [5] [POWER]

[Digital key] (Code)

[START] [CLEAR] or [CANCEL]

[UP] or [DOWN] (Enter a value)

[POWER] OFF/ON (Exit) (Stores value in RAM) [RESET] (Corrects value)

[SET] or [INTERRUPT]

Procedure 4
[CANCEL] [0] [5] [POWER] [Digital key] (Code) [START] [Digital key] (Sub code) [START] [Digital key] * [JOB STATUS] key Enter a value [SET] [ENERGY or SAVER] [INTERRUPT] Test (Stores value in copy
RAM)

[POWER] OFF/ON (Exit)

[CLEAR] (Corrects value)

[CLEAR] (Corrects value) * Press [JOB STATUS] to enter "­".

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Procedure 6

[0] [5] [POWER]

[Digital key] (Code)

[START]

Automatic adjustment

[POWER] OFF/ON (Exit)

Procedure 13
[CANCEL] [0] [5] [POWER] [Digital key] (Code) [START] [Digital key] (Sub code) [START] [Digital key] * [JOB STATUS] key Enter a value [SET] [ENERGY [POWER] or SAVER] OFF/ON [INTERRUPT] Test (Exit) (Stores value in copy
RAM)

[CLEAR] (Corrects value)

[CLEAR] (Corrects value) * Press [JOB STATUS] to enter "­".

Procedure 15

[0] [5] [POWER]

[Digital key] (Code)

[START] [CLEAR]

Automatic adjustment

[SET] or [INTERRUPT]
(Stores value in RAM)

[POWER] OFF/ON (Exit)

Note: The fuser roller temperature control is different from it at the normal state. Therefore, the problem of fusing efficiency may be occured in the test copy at the adjustment mode. In that case, turn ON the power normally, leave the copier for approx. 3 minuites after it has become ready state and then start up the adjustment mode again.

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Adjustment mode (05) Code 200 Items to adjust Automatic adjustment of auto-toner sensor (Fuser heater ON) Function Default ALL ­ AcceptOperation able Contents procedure value ­ - As the value increases, the 6 sensor output increases correspondingly. - The value starts changing approx. 2 minutes after this adjustment was started and is automatically set in the range of 2.45 to 2.55V. ( Chapter 3.2.) 0~255 3 0~255 As the value increases by "1", output from the transformer increases correspondingly. ( Chapter 3.5.) 0~255 The developer bias value at the latest printing is displayed. 3

201 205

Correction of auto-toner sensor (Fuser heater ON) Developer bias DC output adjustment

ALL ALL

­ 141

206

Developer bias actual value

ALL

­

2

210

Main charger grid bias output adjustment

ALL

112

211

Main charger grid bias actual value

ALL

­

0~255 As the value increases by "1", output from the transformer increases correspondingly. ( Chapter 3.5.) 0~255 The main charger grid bias value at the latest printing is displayed.

3

2

221

Transfer transformer DC output adjustment/center value

ALL

175

242 268 269 290 291

Control status of the drum surface potential sensor Image quality control Display of the exposure corrected value Image quality control Display of limiter flag Enforced performing of Image quality control Image quality control Control status display

ALL ALL ALL ALL ALL

0 0 0 ­ 0

0~255 The voltage for the transfer belt power supply roller can be adjusted but cannot be measured. * When carrying out an adjustment, close the front cover and be careful not to touch the highvoltage section. 0~255 -255 ~255 0~255 ­ 0~255

3

2 2 2 6 2

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Adjustment mode (05) Code 292 Items to adjust Display of the output Sensor light value of the image source OFF quality sensor Drum surface Function Default ALL ­ Acceptable Contents value 0~1023 The output value of the image quality sensor is displayed when the sensor light source is OFF. Operation procedure 2

293

ALL

296

Display of the light amount adjustment result of the image quality sensor

ALL

305

Adjustment of scanner secondary scanning start position deviation

ALL

306

Adjustment of scanner primary scanning start position deviation Distortion mode

ALL

308

ALL

340

Adjustment of scanner secondary scanning reproduction ratio

PPC

354 355 356

Adjustment of RADF paper alignment

for single-sided original for two-sided original Automatic adjustment of RADF sensor and EEPROM initialization

ALL ALL ALL

0~1023 The output value of the image quality sensor on the drum surface (without a test pattern) is displayed. ­ 0~255 LED light amount adjustment of the sensor, which makes the light amount reflected from the drum a standard velue is displayed. 137 0~255 When the value increases by "1", the image shifts toward the leading edge of paper by approx. 0.1213mm. 128 0~255 When the value increases by "1", image shifts toward the rear side of paper by approx. 0.0423mm. Moves the carriages to the ­ ­ adjustment position. ( Chapter 2.3.4.) 128 0~255 When the value increases by "1", the reproduction ratio of the secondary scanning direction decreases by approx. 0.025%. 10 0~20 When the value increases by "1", the aligning amount increases by 10 0~20 approx. 0.5mm. ­ Perform the adjustment and initialization when the ADF board or sensor of the RADF is replaced. 0~100 When the value increases by "1", the reproduction ratio of the secondary scanning direction on original fed from the RADF increases by approx. 0.1%. 0~255 When the value increases by "1", the image of original fed from the RADF shifts toward the rear side of paper by approx. 0.0423mm. ­

­

2

2

1

1

6

1

1 1 6

357

Fine adjustment of RADF transport speed

ALL

50

1

358

RADF sideways deviation adjustment

ALL

128

1

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e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

Adjustment mode (05) Code 365 366 Items to adjust RADF leading edge position adjustment for single-sided original for two-sided original Function Default ALL ALL 50 50 AcceptOperation able Contents procedure value 0~100 When the value increases by "1", 1 the copied image of original fed from 0~100 the RADF shifts toward the trailing 1 edge of paper by approx. 0.1mm. ­ ­ 0~255 When the value increases by "1", the reproduction ratio of the 0~255 primary scanning direction increases by approx. 0.07%. (approx.0.5mm/5steps) 0~255 When the value increases by "1", the writing start position shifts to 0~255 the front side by approx. 0.0423mm. 0~255 When the value increases by "1", the rotation speed increases by approx. 0.24%. 0~255 When the value increases by "1", the rotation speed increases by approx. 0.32% (e-STUDIO550), 0.37% (e-STUDIO650) or 0.43% (e-STUDIO810). 0~255 Same as 424-0. 0~255 Same as 424-1. 0~255 When the value increases by "1", the rotation speed increases by approx. 0.195%. 0~255 When the value increases by "1", the rotation speed increases by approx. 0.28% (e-STUDIO550), 0.32% (e-STUDIO650) or 0.37% (e-STUDIO810). 0~255 Same as 426-0. 0~255 Same as 426-1. 0~255 When the value increases by "1", the blank area becomes wider by 0~255 approx. 0.0423mm. 6 6 1 1

367 368 401 405

RADF original tray Minimum width sensor Maximum adjustment Fine adjustment of polygonal motor rotation speed (Reproduction ratio adjustment of primary scanning direction) Adjustment of primary scanning laser writing start position

ALL ALL PRT PPC

­ ­ 133 129

410 411

PPC PRT

128 128 128

1 1 13

424-0 Adjustment of the exit motor speed 424-1

Normal speed

PPC

Increased speed

PPC

128

13

425-0 Normal speed 425-1 Increased speed 426-0 Adjustment of the Normal speed reverse motor speed 426-1 Increased speed

PRT PRT PPC

128 128 128

13 13 13

PPC

128

13

427-0 Normal speed 427-1 Increased speed 430 Top margin adjustment (blank area at the leading edge of the paper) 431 Left margin adjustment (blank area at the left of the paper along the paper feeding direction) 432 Right margin adjustment (blank area at the right of the paper along the paper feeding direction) 433 Bottom margin adjustment (blank area at trailing edge of paper)

PRT PRT PPC PPC

128 128 0 0

13 13 1 1

PPC

0

0~255

1

PPC

0

0~255

1

e-STUDIO550/650/810 ERROR CODES AND SELF-DIAGNOSIS

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JUNE 2002 © TOSHIBA TEC

Adjustment mode (05) Code 435 436 Items to adjust Top margin adjustment (blank area at the leading edge of the paper) Left margin adjustment (blank area at the left of the paper along the paper feeding direction) Right margin adjustment (blank area at the right of the paper along the paper feeding direction) Bottom margin adjustment (blank area at the trailing edge of the paper) Secondary 1st cassette scanning laser 2nd cassette write start position 3rd cassette or tandem LCF Bypass feeding External LCF 4th cassette Duplex feeding Adjustment of 4th cassette remaining paper detection Tandem LCF /Paper empty Paper aligning 3rd cassette amount adjustment /Long size (at the copier 3rd cassette registration section) /Middle size 3rd cassette /Short size 3rd cassette /Thick paper 4th cassette /Long size 4th cassette /Middle size 4th cassette /Short size 4th cassette /Thick paper 1st cassette /Long size 1st cassette /Middle size 1st cassette /Short size 1st cassette /Thick paper Function Default PRT PRT 24 0 Acceptable Contents value 0~255 When the value increases by "1", the blank area becomes wider by 0~255 approx. 0.0423mm. Operation procedure 1 1

437

PRT

0

0~255

1

438 439 440 441 442 443 444 445 446 447 448-0 448-1 448-2 448-3 449-0 449-1 449-2 449-3 450-0 450-1 450-2 450-3

PRT ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL

0 20 8 8 8 8 8 8 10 10 9 9 8 20 9 9 8 20 11 11 15 15

0~255 0~40 0~15 0~15 0~15 0~15 0~15 0~15 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 0~31 When the value increases by "1", the