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CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS
L-78
FRONT-LOADING AUTOMATIC WASHER
MODELS: WFW8300SW, WFW8500SW, WFW8500SR
JOB AID Part No. 8178558
FORWARD
This Whirlpool Job Aid, "Duet SportTM Front-Loading Automatic Washer" (Part No. 8178558), provides the technician with information on the installation, operation, and service of the Duet SportTM Front-Loading Automatic Washer. For specific information on the model being serviced, refer to the "Use and Care Guide," or "Tech Sheet" provided with the washer. The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product when servicing the unit.
GOALS AND OBJECTIVES
The goal of this Job Aid is to provide information that will enable the service technician to properly diagnose malfunctions and repair the Duet SportTM Front-Loading Automatic Washer. The objectives of this Job Aid are to: · Understand and follow proper safety precautions. · Successfully troubleshoot and diagnose malfunctions. · Successfully perform necessary repairs. · Successfully return the washer to its proper operational status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than Authorized Service Technicians.
Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022
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TABLE OF CONTENTS
Page GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Washer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Model & Serial Number Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Model & Serial Number Label And Tech Sheet Locations . . . . . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-1 1-2 1-3 1-4
INSTALLATION INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 PRODUCT OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Features And Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Washer Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 COMPONENT ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Removing The Console And The Touchpad/LED Assembly . . . . . . . . . . . . . . . . . . . . . . . 4-2 Removing The Central Control Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Removing The Water Inlet Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Removing The Pressure Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Removing The Line Filter & Power Supply Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Removing The Detergent Dispenser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Removing The Detergent Dispenser Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Removing The Door Switch Assembly And The Bellows . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Removing The Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Removing The ECO Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 Removing The Motor Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Removing The Temperature Sensor & Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 Removing The Drive Belt And Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23 Removing An Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 Removing The Basket Drive Pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Removing The Tub & Basket And Baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 COMPONENT TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inlet Valve Solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pressure Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Detergent Dispenser Motor & Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Door Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temperature Sensor & Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 5-8
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Page DIAGNOSTICS & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Diagnostic Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Failure/Error Display Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 Error History Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 History Overview Test Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 Manual Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Manual Overview Test Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Electronic Assemblies - Removal Or Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11 WIRING DIAGRAMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Grounding System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
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GENERAL
WASHER SAFETY
Your safety and the safety of others is very important.
We have provided many important safety messages in this Job Aid and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:
DANGER
You can be killed or seriously injured if you don't immediately follow instructions. You can be killed or seriously injured if you don't follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
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MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
MODEL NUMBER BRAND W = Whirlpool ACCESS F = Front Loading PRODUCT W = Washer SERIES 5 = Whirlpool Leap 6 = Oasis 7 = 24 Front Load 8 = Mid Line Front Load 9 = Duet Front Load PRICE POINT LEVELS (1 - 9) TRADE PARTNER ID (00 = BRANDED) YEAR OF INTRODUCTION S = 2006, T = 2007 COLOR CODE T = Biscuit Q = White W = White With Metallic Accent R = White With Metallic (Sport Only) ENGINEERING CHANGE (NUMERIC) W F W 8 3 00 S W 0
SERIAL NUMBER
SERIAL NUMBER DIVISION RESPONSIBILITY Horizontal Washer Facility, Monterrey, MX YEAR OF PRODUCTION T = 2006 WEEK OF PRODUCTION 35 = 35th Week PRODUCT SEQUENCE NUMBER HL T 35 10901
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MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS
The Model & Serial Number Label and Tech Sheet locations are shown below.
Model & Serial Number Label
Tech Sheet (Behind Lower Access Panel)
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SPECIFICATIONS
Model Number Model Description Color Capacity (Cu.Ft. IEC) Temperature Control Heater Sensors WFW8300SW Front Load Washer White with Gray Accents 3.3 ATC - 2 No Suds Sensor, NTC (Thermistor), Water Level Sensor Heavy Duty & Normal = 40/35 RPM Gentle = 31 RPM High = 1050 RPM Medium = 800 RPM Low = 600 RPM 120V 60 Hz 10 Amp 12.77 15.43 lbs. (7 kg) Maximum = 11.7 Average = 7.35 Minimum = 3 36.0" 29.25" 27" 242 lbs. WFW8500SW Front Load Washer White with Gray Accents 3.6 ATC - 4 Yes Suds Sensor, NTC (Thermistor), Water Level Sensor Heavy Duty & Normal = 40/35 RPM Gentle = 31 RPM High = 1100 RPM Medium = 800 RPM Low = 600 RPM 120V 60 Hz 10 Amp 14.1 17.64 lbs. (8 kg) N/A 36.0" 30.00" 27" 242 lbs. WFW8500SR Front Load Washer White with Sterling Bright Accents 3.6 ATC - 4 Yes Suds Sensor, NTC (Thermistor), Water Level Sensor Heavy Duty & Normal = 40/35 RPM Gentle = 31 RPM High = 1100 RPM Medium = 800 RPM Low = 600 RPM 120V 60 Hz 10 Amp 14.1 17.64 lbs. (8 kg) N/A 36.0" 30.00" 27" 242 lbs.
Tumble Speed
Spin Speed
Motor Voltage Frequency Amps Water Consumption Average DOE (Gallons-Per-Cycle) Rated Load Load Pounds
Variable Speed; 1/4 HP Variable Speed; 1/4 HP Variable Speed; 1/4 HP
Height Install Depth: Min - Max Width Product Weight (approx)
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INSTALLATION INFORMATION
INSTALLATION REQUIREMENTS
TOOLS AND PARTS
Gather the required tools and parts before starting installation. The parts supplied are in the washer drum. Tools needed for connecting the water inlet hoses · Pliers (that open to 1-9/16 [39.5 mm]) · Flashlight (optional) Tools needed for installation · Open end wrenches 17 mm and 13 mm · Level · Wood block · Ruler or measuring tape Parts supplied
If You Have Laundry tub or standpipe taller than 96" (2.4 m) Overhead sewer You Will Need to Buy Sump pump system (if not already available) Standard 20 gal. (76 L), 30" (76.2 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers) Siphon break, Part Number 285834; additional drain hose Part Number 8318155; and connector kit, Part Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part Number 350008
Floor drain
Drain hose too short Water faucets beyond reach of fill hoses
OPTIONS
Pedestal You have the option of purchasing pedestals of different heights separately for this washer. You may select a 10 (25.4 cm) or a 15.5 (39.4 cm) pedestal. Remember that the pedestal will add to the total height of the unit.
A
B
C
D
E
A. U-shaped hose form B. Water inlet hoses (2) C. Inlet hose washers (4) D. Transit bolt hole plug E. Beaded tie strap
Alternate Parts Your installation may require additional parts. If you are interested in purchasing one of the items listed here, call the toll-free number on the cover or in the "Assistance or Service" section in the "Use & Care Guide."
Optional pedestal
Pedestal
Height
Approximate Height with Washer 46" (116.8 cm) 51.5" (130.8 cm)
Color
Model Number WHP1000SQ WHP1500SQ
10" (25.4 cm) 15.5" (39.4 cm)
White White
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Stack Kit Are you planning to stack your washer and dryer? To do so you will need to purchase a Stack Kit. To order, call the dealer from whom you purchased your dryer or refer to the "Assistance or Service" section in the "Use & Care Guide." Ask for Part Number 8572546.
LOCATION REQUIREMENTS
Selecting the proper location for your washer improves performance and minimizes noise and possible washer "walk." The washer can be installed under a custom counter, or in a basement, laundry room, closet, or recessed area. See "Drain System." Companion appliance location requirements should also be considered. Proper installation is your responsibility. You will need · A water heater set to deliver 120°F (49°C) water to the washer. · A grounded electrical outlet located within 6 ft (1.8 m) of where the power cord is attached to the back of the washer. See "Electrical Requirements." · Hot and cold water faucets located within 4 ft (1.2 m) of the hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa). · A level floor with a maximum slope of 1(2.5 cm) under entire washer. Installing the washer on soft floor surfaces, such as carpets or surfaces with foam backing, is not recommended. · A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs (180 kg). Do not operate your washer in temperatures below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures.
Installation Clearances · The location must be large enough to allow the washer door to be fully opened. · Additional spacing should be considered for ease of installation and servicing. The door opens more than 90°, and it is not reversible. · Additional clearances might be required for wall, door, and floor moldings. · Additional spacing of 1 (2.5 cm) on all sides of the washer is recommended to reduce noise transfer. · Companion appliance spacing should also be considered. Washer Dimensions
50¹/4 " (127.6 cm) 27" (68.6 cm)
36" (91.4 cm)
29¹/4 " (74.3 cm)
Recommended installation spacing for custom undercounter installation The dimensions shown are for the recommended spacing. Custom undercounter installation Washer only
2" (5 cm)
36" min. (91.4 cm)
1" (2.5 cm)
27" (68.6 cm)
1" (2.5 cm)
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Recommended installation spacing for recessed or closet installation, with or without a pedestal The dimensions shown are for the recommended spacing. Recessed area or closet installation
3" (7.6 cm) 48" (122 cm) 48 (310 cm 2) in. 2
48 in 2 * (310 cm 2) 3" (7.6 cm)
3" (7.6 cm)
24 in 2 * (155 cm 2)
1" (2.5 cm) 12" (30.5 cm)
24 in. 2 (155 cm 2) 1" (2.5 cm) 29¹/4" (80 cm) 4" (10.2 cm)
3" (7.6 cm)
72" (182.9 cm)
A
B
5 ¹/4 "** (13.3 cm) 1"*** (2.5 cm) 27" (68.6 cm) 1"*** (2.5 cm)
A. Side view - closet or confined area B. Closet door with vents
Recessed or closet installation Washer on pedestal
38" min. (96.5 cm)
*Min. top and bottom air openings for closet door. **External exhaust elbow requires additional space. ***Wall, door and floor molding may require additional spacing.
Recommended installation spacing for cabinet installation The dimensions shown are for the recommended spacing. For cabinet installation with a door, the minimum ventilation openings in the top are required.
7" (17.8 cm)
7" (17.8 cm)
1" (2.5 cm)
27" (68.6 cm)
1" (2.5 cm)
1" (2.5 cm)
29¹/4" (80 cm)
4" (10.2 cm)
A
B
A. Recessed area B. Side view - closet or confined area
Recommended installation spacing for recessed or closet installation, with stacked washer and dryer The dimensions shown, at the top of the right column, are for the recommended spacing.
4" 31¹/2 " 1" (10.2 cm) (80.0 cm) (2.5 cm)
9" (22.9 cm)
1" 27" 1" (2.5 cm) (68.6 cm) (2.5 cm)
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DRAIN SYSTEM
The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. See "Tools and Parts." Standpipe drain system - wall or floor (views A & B) The standpipe drain requires a minimum diameter standpipe of 2 (5 cm). The minimum carry-away capacity can be no less than 17 gal. (64 L) per minute. The top of the standpipe must be at least 30 (76.2 cm) high and no higher than 96 (2.4 m) from the bottom of the washer.
Laundry tub drain system (view A) The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 30 (76.2 cm) above the floor. Floor drain system (view B) The floor drain system requires a siphon break that may be purchased separately. See "Tools and Parts." The siphon break must be a minimum of 28 (71 cm) from the bottom of the washer. Additional hoses might be needed.
30" min. (76.2 cm)
26" min. (66 cm)
A
30" min. (76.2 cm)
B
A
B
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ELECTRICAL REQUIREMENTS
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer: This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance if it will not fit the outlet, have a proper outlet installed by a qualified electrician. For a permanently connected washer: This washer must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. · A 120 volt, 60 Hz., AC only, 15- or 20amp, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided. · This washer is equipped with a power supply cord having a 3 prong grounding plug. · To minimize possible shock hazard, the cord must be plugged into a mating, 3 prong, grounding-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician. · If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate. · Do not ground to a gas pipe. · Check with a qualified electrician if you are not sure the washer is properly grounded. · Do not have a fuse in the neutral or ground circuit.
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INSTALLATION INSTRUCTIONS
REMOVE TRANSPORT SYSTEM
4. Close the bolt holes with the 4 transport bolt hole plugs. NOTE: If the washer is to be transported at a later date, call your local service center. To avoid suspension and structural damage, your machine must be properly set up for relocation by a certified technician.
Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury. IMPORTANT: Position the washer so that the rear of the unit is within approximately 3 ft (90 cm) of the final location. There are 4 bolts in the rear panel of the washer that support the suspension system during transportation. These bolts also retain the power cord inside the washer until the bolts are removed.
CONNECT THE INLET HOSES
Insert new flat washers (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.
A
A. Coupling B. Washer
B
1. 2.
Using a 13 mm wrench, loosen each of the bolts. Once the bolt is loose, move it to the center of the hole and completely pull out the bolt, including the plastic spacer covering the bolt.
Connect the inlet hoses to the water faucets Make sure the washer drum is empty. 1. Attach a hose to the hot water faucet. Screw on coupling by hand until it is seated on the washer. 2. Attach a hose to the cold water faucet. Screw on coupling by hand until it is seated on the washer. 3. Using pliers, tighten the couplings with an additional two-thirds turn.
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result. 3. Once all 4 bolts are removed, discard the bolts and spacers. Then pull the power cord through the opening of the rear panel and close the hole with the attached cap.
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Clear the water lines 1. Run water through both faucets and inlet hoses, into a laundry tub, drainpipe or bucket, to get rid of particles in the water lines that might clog the inlet valve screens. 2. Check the temperature of the water to make sure that the hot water hose is connected to the hot water faucet and that the cold water hose is connected to the cold water faucet.
NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates on the hoses for future reference. Periodically inspect and replace hoses if bulges, kinks, cuts, wear, or leaks are found.
ROUTE THE DRAIN HOSE
Proper routing of the drain hose protects your floors from damage due to water leakage. Read and follow these instructions. Remove drain hose from the washer Gently pull the corrugated drain hose from the shipping clips.
Connect the inlet hoses to the washer
H C
H. Hot water inlet C. Cold water inlet
Laundry tub drain or standpipe drain Connect the drain hose form to the corrugated drain hose.
1.
2.
3.
4.
Attach the hot water hose to the washer's hot (H) water inlet valve. Screw on coupling by hand until it is seated on the washer. Attach the cold water hose to the washer's cold (C) water faucet. Screw on coupling by hand until it is seated on the washer. Using pliers, tighten the couplings with an additional two-thirds turn. NOTE: Do not overtighten. Damage to the coupling can result. Turn on the water faucets completely and check for leaks.
A
B
A. Snap either end of the drain hose form to the drain hose at the point where the corrugation begins. B. Bend drain hose over drain hose form and snap into place.
2-7
To keep drain water from going back into the washer: · Do not straighten the drain hose, and do not force excess drain hose into standpipe. Hose should be secure, but loose enough to provide a gap for air. · Do not lay excess hose on the bottom of the laundry tub. Floor drain You may need additional parts. See Floor Drain under "Tools and Parts."
LEVEL THE WASHER
One foot has been installed at a different height on your new washer. The other three feet were preset at the factory. Properly leveling your washer will minimize excessive noise and vibration. 1. Push on the upper front panel to be sure that the washer is on the rear feet. Lower the right front foot until it contacts the floor. Check the levelness of the washer by placing a level on the top edge of the washer, first side to side, then front to back.
SECURE THE DRAIN HOSE
1. 2. 3. Drape the power cord over the washer top. Move the washer to its final location. Place the drain hose in the laundry tub or standpipe. See illustrations A and B.
A
B
C
2.
4.
If the washer faucets and the drain standpipe are recessed, put the hooked end of the drain hose in the standpipe. See illustration C. NOTES: · Do not force excess drain hose back into the rear of the washer. · To prevent siphoning, do not seal the drain hose into the standpipe.
3.
4.
5. 6.
If the washer is against a wall, move the washer out slightly before tipping back. First prop the front with a wood block and adjust the feet as necessary; then prop the back and adjust feet as necessary. Repeat this step until washer is level. Make sure that all four feet are stable and resting on the floor. Then check that the appliance is perfectly level (use a level). After the washer is level, use a 17 mm open-end wrench to turn the nuts on the feet tightly against the washer cabinet. IMPORTANT: All four feet must be tightened. If the nuts are not tight against the washer cabinet, the washer may vibrate. When you are pushing on the edges of the washing machine top plate, the machine should not move front to back, side to side, or diagonally. Slide the washer to its final location. Confirm the levelness of the washer.
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COMPLETE INSTALLATION
1. Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method. See "Electrical Requirements." Check to be sure all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped. Check that you have all of your tools. Dispose of or recycle all packaging materials. Check that the water faucets are on. Check for leaks around faucets and inlet hoses.
2.
3. 4. 5. 6.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. 7. 8. 9. Plug into a grounded 3 prong outlet. Read "Washer Use." To test and to clean your washer, use 1/2 the manufacturer's recommended amount for a medium sized load. Pour the detergent into the detergent dispenser. Select NORMAL/CASUAL, and then select START. Allow the washer to complete one whole cycle.
Use only HE High Efficiency detergent.
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-- NOTES --
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PRODUCT OPERATION
FEATURES AND BENEFITS
The front-loading high efficiency washer was designed to conserve resources and lower your water and energy bills. The washer is designed to determine and then provide the amount of water needed for the best performance. The time of operation may be greater for this new system than for a conventional washer.
STAINLESS STEEL DRUM
The stainless steel drum eliminates corrosion and enables higher spin speeds for more water extraction, reducing drying time.
ADAPTIVE VARIABLE SPEED MOTOR
The motor adapts to the load size and to the cycle selected to give the optimum cleaning, rinsing, and spinning conditions. The motor can handle slow speeds needed for delicate items and is powerful enough to drive an average clothes load up to a high-speed spin.
ELECTRONIC CONTROLS
Flexible electronic controls are easy to use whether you are a beginner or an expert.
AUTO WATER LEVEL
Adjusting to the size of the load, this feature allows the washer to use the minimal amount of water needed to clean and rinse the clothes. With a low water level, you can obtain the same results with smaller amounts of additives. Because only the required amount of water is used, the washer saves energy, too. You can obtain the same washing results for small and large loads size.
SPIN SPEEDS
This washer automatically selects the spin speed based on the cycle selected. For some cycles, the default spin speed can be changed if desired. This washer offers up to three different spin speed choices.
ADD A GARMENT
This option is available in all wash cycles except Rinse/Spin and Drain/Spin. When this option is available at the beginning of the cycle the Add A Garment status light will illuminate for the first 7 minutes. This washer allows a 7-minute period in which forgotten garments may be added to a load.
LARGER LOAD SIZE
Since there is no agitator, you can wash larger, bulkier items such as an average size sleeping bag. You are also able to wash more clothes at one time, which means fewer loads. You can wash a pillow or a large stuffed teddy bear.
SUSPENSION SYSTEM
To reduce washer "walk" and "off-balance" conditions, your new washer combines: · 2 Springs to isolate vibration · 3 or 4 shock absorbers at the washer base to minimize movement
DYNAMIC BALANCE
A precision balancing system allows the washer to reach high-speed spins. The washer spins faster so that clothes coming out of the washer will have less moisture than with traditional top load machines. In addition, if the Dynamic Balance system detects off-balance loads during spinning, it redistributes the clothes so that they are evenly balanced.
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SMART DISPENSERS
The three compartments in the dispenser allow loading of all laundry additives before the washer is started. The additives will be dispensed into the wash at the optimal time for high performance cleaning. The bleach release system is included in the detergent advantage system. The detergent is added at the beginning of the cycle, and the bleach is
added after the enzymes have had a chance to do their cleaning. The fabric softener is dispensed in the rinse cycle or in the EXTRA RINSE, if selected. The Detergent Advantage System Dispenser tray is easily removed for cleaning.
Use only HE High Efficiency detergent.
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WASHER USE
MODEL WFW8300S
MODEL WFW8500S
STARTING THE WASHER
Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. The following is a guide to using the washer. Please refer to specific sections of this manual for more detailed information. Do not store laundry products on the top surface of this washer. Vibration is normal during operation.
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USING THE PROPER DETERGENT
Use only High Efficiency detergents. The package for this type of detergent will be marked "HE" or "High Efficiency." This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular detergent will likely result in washer errors, longer cycle times, and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use. 2.
3.
Use only HE High Efficiency detergent.
First Wash Cycle Without Laundry Before washing clothes for the first time, if not completed during the final installation step, choose the Normal/Casual cycle and run it without clothes. Use only HE High Efficiency detergent. Use 1/2 the manufacturer's recommended amount for a medium-sized load. This initial cycle serves to ensure the interior is clean before washing clothes. For All Wash Cycles 1. To load washer Open the washer door by pulling on the handle. Sort laundry according to color and type of fabric. Place a load of sorted clothes in the washer. Do not overload washer. Overloading can cause poor cleaning. · The washer can be fully loaded, but not tightly packed. Washer door should close easily. · Mix large and small items. Avoid washing a single item. Load evenly. · Wash small items such as infant socks in mesh garment bags. It is recommended that more than one garment bag be used and that each garment bag be filled with equal amounts of material.
4.
5.
6.
· When unloading garments, occasionally check under the rubber rim at the front of the tub for small items. Close the washer door by pushing it firmly until the lock clicks. The washer door will remain locked during the wash cycle. NOTE: After any wash cycle is completed, the door must be opened and then closed before a new cycle can begin. The door can be opened only if PAUSE/CANCEL is selected while the ADD A GARMENT light is illuminated or if the cycle has been canceled. See "To cancel a cycle" in the "Changing Cycles and Options Section." Open the dispenser drawer and add laundry additives to the detergent, bleach, or fabric softener compartments. Close drawer slowly to avoid spills. See "Using the Dispenser." Turn on the washer by selecting POWER. Select one of the cycles by turning the cycle selector. The indicator light for the selected cycle will illuminate. When selecting a Wash Cycle, the preset Modifiers and Options, Water Temp, and Spin Speed for the selected cycle will illuminate. The preset settings provide the recommended fabric care for the selected cycle. See "Wash Cycles." Select the desired OPTIONS. Not all Options are available with all cycles. See "Options." If desired, select the END OF CYCLE SIGNAL. The signal is helpful when you are washing items that should be removed from the washer as soon as it stops. Press END OF CYCLE SIGNAL to select ON or OFF. To begin the wash cycle immediately Select and hold START (for approximately 1 second). · If you do not select START within 5 minutes of choosing a cycle, the washer automatically shuts off.
7.
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· When the wash cycle is complete, the CYCLE COMPLETE status light illuminates, the door unlocks, and the wash load can be removed from the washer. The washer powers down automatically 5 minutes after the cycle is complete and the CYCLE COMPLETE light goes off. To power down the washer manually after the wash cycle is complete, select PAUSE/CANCEL once. 8. To begin the wash cycle later Select DELAY WASH until the desired delay time (in hours) is displayed. Select START. The countdown to the wash cycle will show in the display window. IMPORTANT: When delaying a cycle, use only powdered detergents in the main wash compartment since liquid detergents may seep out of the compartment during Delay, before the wash cycle begins.
performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.
Use only HE High Efficiency detergent.
To fill dispenser compartments 1. Pull out the dispenser drawer. 2. Add the desired laundry additives to the proper compartment. 3. Push in the dispenser drawer slowly and completely (to avoid a spill).
A C
MAX
DETERGENT
LIQUID BLEACH SOFTENER
USING THE DISPENSER
The washer has a dispenser drawer with three separate compartments for your laundry additives--one is for detergent, one is for liquid chlorine bleach, and one is for liquid fabric softener. Laundry additives are diluted and dispensed automatically at the proper time during the wash cycle, making it unnecessary for you to return to the washer during the cycle to add them. It is normal for small amounts of water to remain in the dispensers when the wash cycle is complete. Do not put laundry additives directly into the wash tub. Always use the proper dispensers when adding laundry additives. Choosing the Right Detergent Use only High Efficiency detergents. The package for this type of detergent will be marked "HE" or "High Efficiency." This wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular detergent will likely result in washer errors, longer cycle times, and reduced rinsing
B
MAX
D
Dispenser A. Dispenser release lever B. Main Wash detergent compartment C. Liquid chlorine bleach compartment D. Fabric softener compartment
Main Wash detergent compartment (Letter B in Dispenser Illustration) Add liquid or powdered HE detergent to this compartment for your main wash cycle. · Powdered color-safe bleach may be added to the Main Wash compartment along with the powdered detergent.
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· Liquid detergent: Measure the amount of liquid detergent with the measurement device which comes with the detergent. Add no more than the manufacturer's recommended amount. The liquid detergent flows immediately into the washer. · Powdered detergent: Measure the amount of powdered detergent with the measurement device which comes with the detergent. Add no more than the manufacturer's recommended amount. NOTE: Overfilling could cause an oversudsing condition. Chlorine bleach compartment (Letter C in Dispenser Illustration) Add NO MORE THAN 2/3 cup (160 mL) liquid chlorine bleach to this compartment. The bleach will be automatically diluted and dispensed at the best time during the first rinse after the wash cycle. This compartment cannot dilute powdered bleach. · Use only liquid chlorine bleach in this dispenser. Do not use this dispenser to add powdered chlorine or any form of colorsafe bleach to your load. · Always measure liquid chlorine bleach. Use a measuring cup with a pour spout; do not guess. Follow the manufacturer's directions for proper use. · Do not fill beyond the "MAX" level. NOTE: Overfilling could cause garment damage. Fabric softener compartment (Letter D in Dispenser Illustration) Add 1/4 cup (60 mL) liquid fabric softener to this compartment. Fabric softener will be automatically dispensed in the final rinse or in the EXTRA RINSE, if selected. · Do not fill beyond the "MAX" level.
CHANGING CYCLES AND OPTIONS
Not all Options are available with all Cycles. Cycles and Options can be changed anytime before START is selected. To stop a cycle and select a new cycle 1. Select PAUSE/CANCEL once. 2. Select desired cycle. 3. Select the desired OPTIONS. 4. Select and hold START (for approximately 1 second) to restart the washer at the beginning of the new cycle. To cancel a cycle 1. Select PAUSE/CANCEL twice. 2. The washer powers down, the door unlocks, and clothes can be removed. NOTE: If the water level or the temperature is too high, the washer will drain automatically before the door unlocks. To change Options after the cycle has started 1. Select PAUSE/CANCEL once. 2. Select the desired OPTIONS. If the option is not available, the machine will beep. 3. Select and hold START (for approximately 1 second) to continue the cycle. To drain the washer manually 1. Select PAUSE/CANCEL. 2. Select DRAIN/SPIN. 3. Select and hold START (for approximately 1 second) to begin the drain. 4. When the spin is complete, the door unlocks. Items can be removed from the washer.
STATUS LIGHTS
These lights show which portion of the cycle the washer is operating. They also indicate when you can add an additional item to the wash cycle and when the controls are locked.
PAUSING OR RESTARTING
1. 2. To pause the washer at any time, select PAUSE/CANCEL. To continue the cycle, select and hold START (for approximately 1 second).
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Adding items You can add items to the washer after the wash cycle has started, if the ADD A GARMENT status light is illuminated. All cycles have this feature except Rinse/Spin and Drain/Spin. To add items 1. Select PAUSE/CANCEL. The washer door unlocks, and items can be added. 2. To continue the cycle, close the door and select and hold START (for approximately 1 second). 3. To unlock the door after the Add a Garment period, press PAUSE/CANCEL twice. This will cancel the Wash Cycle. Cycle Complete The Cycle Complete light stays on for 5 minutes after the cycle is complete. The washer will then power down. Locking controls The Control Lock avoids unintended use of the washer. You can also use the control lock feature to avoid unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for PAUSE/CANCEL and START. You can lock the controls while the washer is operating. To lock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds. The CONTROL LOCKED status light illuminates.
Estimated Time Remaining The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced. The SUDs routine removes extra suds and assures proper rinsing of your garments. The options you select will also affect the cycle times that are shown in the Preset Cycle Settings table. The Estimated Time Remaining can change up to 30 minutes under extreme conditions. Door Locked When the status light illuminates, the door is locked. The door is locked and unlocked automatically, depending on the stage of the wash cycle.
CYCLES
Wash Cycles Choose Wash Cycles by rotating the Cycle selector knob to the desired cycle. The indicator light for the cycle selected will illuminate. Each cycle is designed for different types of fabric and soil levels.
To unlock the controls Select and hold END OF CYCLE SIGNAL for 3 seconds until the CONTROL LOCKED Status light turns off.
· Each cycle has a preset cycle time, WASH TEMP, SPIN SPEED, and may have preset Options. The preset settings provide the recommended fabric care for the selected cycle. · The preset settings can be changed anytime before START is selected. Not all Options and Modifiers (WASH TEMP, SPIN SPEED) are available with all Cycles. To change settings after the cycle has started, select PAUSE/ CANCEL, then select the desired settings. Select and hold START (for approximately 1 second) to continue the cycle.
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Preset Cycle Settings Each cycle has a preset Cycle Time, WASH/ RINSE TEMP, and SPIN SPEED. The preset settings provide the recommended fabric care for the selected cycle. See chart.
Cycle Sanitary Whitest Whites Heavy Duty Normal/Casual Quick Wash (2-3 items) Delicate/ Hand Wash Clean Washer Rinse/Spin Drain/Spin Soak Estimated Time* Wash Temp Spin Speed
(hr:min)
3:00 2:00 2:00 0:56 0:25 0:39 0:56 0:26 0:14 0:29
Super Hot 153°F (67°C) Hot 140°F (60°C) Hot 140°F (60°C) Warm 95°F (35°C) Warm 95°F (35°C) Warm 95°F (35°C) N/A Cold 68°F (20°C) N/A Cold 68°F (20°C)
High High High High High Low Low High High No Spin
Whitest Whites This cycle is especially designed for cleaning loads of soiled white fabrics with the addition of bleach. Hot washing temperatures assure optimal bleach activity. An additional rinse provides optimal rinse performance to avoid chlorine residues on your laundry. This cycle combines fast-speed tumbling, longer wash time, and high-speed spin to shorten drying time. It also includes Extra Rinse as a preset setting. Heavy Duty Use this cycle to wash loads of sturdy, colorfast fabrics and Heavy soiled garments. This cycle combines fast-speed tumbling, longer wash time, and high-speed spin to shorten drying times. Normal/Casual Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press blends, cottons and linens, and synthetic fabrics. This cycle combines medium-speed tumbling, high-speed spin, and a load cooling process to reduce wrinkling. Quick Wash Use this cycle to wash small loads of 2-3 lightly soiled garments that are needed in a hurry. This cycle combines fast-speed tumbling, a shortened wash time, and high-speed spin to shorten drying time. Large wash loads will result in the machine increasing the wash time. Delicate/Hand Wash Use this cycle to wash sheer fabrics, lingerie, hand washable, and special-care garments. This cycle combines low-speed tumbling and low-speed spin for gentle fabric care. · Use mesh garment bags to wash undergarments such as underwire bras, items with strings, and small items such as socks.
* The cycle times vary automatically based on your water pressure, water temperature, detergent, and clothes load. The cycle time will be extended if oversudsing occurs or the load is unbalanced. Sanitary Use this cycle to clean heavily soiled, colorfast fabrics. This cycle combines a super hot water temperature and fast speed tumbling to help ensure the removal of heavy soils and stains. It is recommended that you set your hot water heater to 120ºF (49ºC) to ensure proper performance during this cycle. The Sanitary cycle also helps eliminate 99.999% of 3 common infectious bacteria, even when no bleach is used. High-speed spin helps shorten drying time.
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Clean Washer Use the Clean Washer cycle once a month to keep the inside of your washer fresh and clean. This cycle uses a higher water level in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine. See "Cleaning The Washer." IMPORTANT: Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty wash tub. Rinse/Spin Use this cycle to get a rinse and spin only. This cycle combines fast-speed tumbling and highspeed spin. If desired, you can reduce the spin speed by selecting the speed you want from the SPIN SPEED modifier. Rinse & Spin is useful for: · Loads that need rinsing only. · Adding fabric softener to a load using the fabric softener dispenser. Drain/Spin Use this cycle to drain your washer or to drain and spin your wash load. The spin speed is preset to HIGH. If desired, you can reduce the spin speed by selecting the speed you want from the SPIN SPEED modifier. NOTE: Loads of synthetics, delicate fabrics, handwashables, and woolens should be drained with no spin or low spin to avoid fabric stress. Soak Use the Soak cycle to help remove small spots of set-in stains on fabrics. This cycle provides a soak time with warm or cold water, followed by drain. Extra water, a short tumbling phase for equal distribution of the laundry, and a soaking time without drum movement, to help improve the removal of set-in stains. Drain without spin assures gentle treatment, even for delicate items.
NORMAL SOUNDS
As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation. See "Troubleshooting."
OPTIONS AND MODIFIERS
You can customize your wash by adding options to your cycle selections. You can add or change an option after starting a cycle anytime before the selected option begins. Not all options are available with all cycles.
· See the "Laundry Guide" section for an overview of possible options for each Wash Cycle selection. · If an option is available with a selected cycle, the light for that option will illuminate when selected. · If an option is unavailable with a selected cycle, there will be a short tone and the light for that option will not illuminate when selected. Delay Wash Use this to begin the wash cycle later. · Select DELAY WASH until the desired time (in hours) shows in the Estimated Time Remaining display. · Select START. The countdown to the wash cycle will show in the display window.
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Extra Rinse An extra rinse can be used to aid in the removal of detergent or bleach residue from garments. This option provides an additional rinse with the same water temperature as in the normal rinse. It is a preset setting for the Whitest Whites cycle. You may select or deselect by pressing EXTRA RINSE. Prewash Use this option for loads of heavily soiled garments that need pretreatment. · Add detergent to the Main Wash Compartment of the dispenser drawer. · Use powdered detergent to keep laundry additives from predispensing into the wash system. This option adds tumbling time prior to the selected main cycle. The washer continues automatically from prewash into the main wash cycle. Wash Temp Each cycle has a preset water temperature setting. To change the water temperature, select the WASH TEMP button until the desired setting is illuminated. Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions. The water temperature for all rinse cycles is cold. Cold rinses save energy.
Temperature Guide
Wash Water Temperature SUPER HOT Suggested Fabrics Sturdy colorfast fabrics Heavy soils Whites and pastels Heavy soils Bright colors Moderate to light soils Colors that bleed or fade Light soils
HOT
WARM
COLD
In wash water temperatures colder than 60°F (15.6°C), detergents do not dissolve well. Soils may be difficult to remove. Auto Temp Control ATC (Auto Temp Control) electronically senses and maintains a uniform water temperature. ATC regulates incoming hot and cold water. The ATC is automatically turned ON when a cycle is selected. See Preset Cycle Settings table in "Cycles." · ATC works for the wash temperature with Warm and Cold settings. · The Cold rinse temperatures depend on the cold water at the faucet. Spin Speed Each cycle has a preset SPIN SPEED. To change the spin speed, select the SPIN SPEED button until the desired setting is illuminated. End of Cycle Signal This signal is helpful when you are removing items from the washer as soon as it stops. Select ON or OFF.
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LAUNDRY GUIDE
Refer to the chart below for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these washer cycles.
CYCLE SUGGESTED LOAD TYPE Delay Wash Sanitary Heavily soiled underwear, towels, work cloths, diapers, etc. AVAILABLE OPTIONS Extra Rinse Pre Wash End of Cycle Signal
Whitest Whites Heavy Duty Normal/Casual Quick Wash Delicate/ Hand Wash Clean Washer Rinse & Spin Drain & Spin Soak
Soiled white fabrics Heavily soiled underwear, towels, shirts, etc., made of cotton Normally soiled blouses, shirts, overalls, etc., made of polyester, nylon, cotton, linen, or cotton blends Small loads of 2-3 lightly soiled cotton, polyester, nylon, and cotton blends Curtains and delicate clothing, dresses, skirts, shirts and blouses, fabrics made of silk, and special care items marked "Hand Washable" No clothes All loads All loads All loads
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WASHER CARE
CLEANING THE WASHER
Cleaning the Door Seal/Bellow 1. Open the washer door and remove any clothing or items from the washer. 2. Inspect the gray colored seal/bellow between the door opening and the basket for stained areas. Pull back the seal/ bellow to inspect all areas under the seal/bellow and to check for foreign objects. NOTES: · Read these instructions completely before beginning the cleaning process. · If necessary, the cleaning cycle may be interrupted by pressing the PAUSE/CANCEL button. This will stop the cycle. A RINSE/SPIN cycle must then be run to thoroughly rinse the remaining bleach from the unit. Failure to do so will cause damage to the unit and clothing added to the next cycle. Begin procedure 1. Open the washer door and remove any clothing or items from the washer. 2. Be sure the door is closed. 3. Open the dispenser drawer and immediately add 2/3 cup (160 mL) of liquid chlorine bleach to the bleach compartment. NOTE: Do not add any detergent to this cycle. Use of more than 2/3 cup (160 mL) of bleach will cause product damage over time. 4. Be sure the dispenser drawer is closed. 5. Select the CLEAN WASHER cycle. 6. Press START. NOTE: The basket will rotate, then the door will unlock, lock again, and then the cycle will continue. · The machine will not fill, but the basket will rotate while the washer runs a short sensing cycle. This will take approximately 3 minutes. 7. The cycle will determine if clothing or other items are in the washer. a) If no items are detected in the washer, it will proceed to Step 8. b) If any items are detected in the washer, all the Cycle lights will flash and the WASH and CONTROLS LOCKED lights will remain lit. The door will unlock. Press PAUSE/CANCEL to cancel the failure code. Then repeat steps 1, 2 and 6 to start the cycle again.
A
A. Seal/Bellow
If stained areas are found, wipe down these areas of the seal/bellow, using the procedure that follows. a) Mix a dilute solution, using 3/4 cup (177 mL) of liquid chlorine bleach, and 1 gal. (3.8 L) of warm tap water. b) Wipe the seal/bellow area with the dilute solution, using a damp cloth. c) Let stand 5 minutes. d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry with door open. IMPORTANT: · Wear rubber gloves when cleaning for prolonged periods. · Refer to the bleach manufacturer's instructions for proper use. Washer Maintenance Procedure This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of the washer.
3.
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8. 9.
Once the cycle has begun, allow the cycle to complete. After the cycle is complete, leave the door open, slightly, to allow for better ventilation and drying of washer interior.
WATER INLET HOSES
Replace inlet hoses after five years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found. When replacing your inlet hoses, record the date of replacement.
Always do the following to maintain washer freshness · Use only HE High Efficiency detergent. · Leave the door slightly open after each cycle to allow for better ventilation and drying of washer interior. · Repeat the cleaning procedure monthly, using 2/3 cup (160 mL) of liquid chlorine bleach. · If the procedure does not sufficiently improve the machine freshness, please evaluate your installation and usage conditions for other causes. Cleaning the exterior Use a soft damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to keep it looking new. Use mild soap and water. Do not use abrasive products. Cleaning the dispenser drawer The dispenser drawer is removable for easy cleaning. 1. Unlock the dispenser drawer by pressing the Release Lever. See "Using the Dispenser." Remove the drawer. 2. Remove the inserts (the siphon from the softener and bleach compartments). 3. Wash the parts under running water. NOTE: Do not wash components in the dishwasher. Replace the inserts and return the dispenser to the drawer.
VACATION, STORAGE, & MOVING CARE
Install and store your washer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it. Non-use or vacation care: Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should: · Unplug washer or disconnect power. · Turn off the water supply to the washer. This helps avoid accidental flooding (due to a water pressure surge) while you are away. · Slightly open door to provide ventilation. To winterize washer: 1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum. 2. Run washer on a Drain/Spin cycle. 3. Unplug washer or disconnect power. 4. Shut off both water faucets. 5. Disconnect water inlet hoses from faucets and drain. To use washer again: 1. Flush water pipes. 2. Reconnect water inlet hoses to faucets. 3. Turn on both water faucets.
4.
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Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. 4. 5. Plug in washer or reconnect power. Run the washer through the Normal/Casual cycle. Use only HE High Efficiency detergent. Use 1/2 the manufacturer's recommended amount for a medium sized load.
To transport the washer: 1. If washer will be moved during freezing weather, put in 1 qt (1 L) of R.V.-type antifreeze in the drum. Run washer on a Drain/Spin cycle. 2. Unplug the power cord. 3. Disconnect the drain hose from the drain system and attach to rear panel clips. 4. Shut off both water faucets. 5. Disconnect the water inlet hoses from faucets, then drain the hoses and clip them to the rear panel of the washer. 6. IMPORTANT: Call service. Do not reuse transport bolts. Unit must be transported in the upright position. To avoid suspension and structural damage, your machine must be properly set up for relocation by a certified technician.
Reinstalling the washer 1. Follow the "Installation Instructions" to locate, level and connect the washer. 2. Run the washer through the Normal/ Casual cycle to clean the washer and remove the antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer's recommended amount for a medium sized load.
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TROUBLESHOOTING
WASHER & COMPONENTS
ERROR CODES When all cycle indicator lights are blinking, see which status light is also illuminated and then check the list below for potential problem and troubleshooting checks. An error code may be shown in the Estimated Time Remaining display (on some models). · "Spin" and "Wash" (HT "Rinse" and "Cycle Complete") illuminated or "F20" on display (Water Inlet Problem--no water or insufficient water supply) Select PAUSE/CANCEL twice to cancel the cycle Unplug washer or disconnect power. Check the following: Are water faucets completely turned on? Are screens at inlet hose connection to washer clogged? Are water inlet hoses kinked? Are water inlet hoses frozen? · Any other Status light combination (Electrical Problem) Select PAUSE/CANCEL twice to cancel the cycle. Select DRAIN/SPIN if there is excessive water in the washer. Re-select cycle and press START. NOISY, VIBRATING, OFF-BALANCE · Is the washer level? The washer must be level. The four feet should be properly installed, and the nuts should be tightened against the washer cabinet. All four feet of the washer must be in firm contact with the floor. If the washer is on a pedestal, the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor. · Washer making a different noise? As with any new product, you will hear sounds that you are not accustomed to. You may hear various sounds when the door is locked or unlocked, and during the washing, rinsing, or spinning process. Between changes in wash actions, there will be momentary pauses. You will hear water spraying and splashing during the wash and rinse cycles. These new sounds and pauses are part of normal washer operation. · Is washer installed on a sturdy and solid floor? Refer to the "Installation Instructions" for flooring requirements. Noise and vibration may be reduced by placing a piece of 3/4 (19.1 mm) plywood underneath your washer. The plywood may extend underneath both washer and dryer to keep them at equal heights. · Is the washer gurgling or humming? As water is drained from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal. · Are you washing items with metal snaps, buckles or zippers? You may hear metal items touching the washer drum. This is normal. · Were the 4 shipping bolts in the back of the machine removed? See "Remove Transport System."
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Plug in washer or reconnect power. Re-select cycle and press START. · "Spin," "Wash" (HT "Rinse,""Cycle Complete") and "Add a Garment" illuminated or "F21" on display (Drain Problem) Select PAUSE/CANCEL twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked, frozen, clogged, or more than 96 (2.4 m) above the floor?
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LEAKING · Was the door opened during "Add a garment"? Water can drip off the inside of the door, when the door is opened after the start of a cycle. · Is HE detergent being used? The non-High Efficiency detergents can cause oversudsing that can leak from the rear of the washer. · Are the fill hoses tight? · Are the fill hose gaskets properly seated? Check both ends of each hose. See "Connect the Inlet Hoses." · Is the drain hose properly installed? The drain hose should be secured to the drainpipe or laundry tub. See "Secure the Drain Hose." · Is the sink or drain clogged? Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If clogged or slow, water can back up out of drainpipe or sink. Check household plumbing (laundry tubs, faucets, drainpipe, water pipes) for leaks. DISPENSER OPERATION · Did you follow the manufacturer's directions when adding detergent and fabric softener to the dispensers? Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Dilute fabric softener in the fabric softener dispenser. · Did you put powdered or liquid color-safe bleach into the liquid chlorine bleach dispenser (on some models)? Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.
· Is the fabric softener dispenser clogged? Clean the fabric softener dispenser. See "Washer Care" for details. · Are the laundry additives in the correct dispenser compartment? Add the correct amounts of detergent, fabric softener or liquid chlorine bleach to the correct compartments. Add powdered or liquid color-safe bleach to the Main Wash compartment. · Is there water in the dispenser at the end of the cycle? A small amount of water will remain in the dispenser compartment. This is normal. WASHER ODOR · Have you run the Clean Washer Cycle lately? To freshen your washer and to avoid odors, see "Cleaning The Washer." · Are you using HE detergent? Use of non-HE detergent can cause a film residue which can result in odor. · Did you leave the door open after use? This washer has a tight seal to avoid water leaks. To avoid odors leave the door open to allow the washer to dry between uses. DOOR WON'T UNLOCK · Did all of the water drain out of the washer during the spin? Select DRAIN/SPIN to remove any water remaining in the washer. The washer door will unlock at the end of the drain. · Is the door locked and is the "Add a garment" light on? Press PAUSE/CANCEL once. The door will unlock.
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WASHER OPERATION
WASHER WON'T RUN, FILL, RINSE, OR TUMBLE; WASHER STOPS
· Are the shipping bolts removed? All four shipping bolts must be removed for proper operation of the washer. · Has a cycle been selected, but START has not been selected and held for 1 second? Press and hold START, for 1 second. · Was the door open after completion of last cycle? The door must be opened and closed again to start a new cycle.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. · Is the power cord plugged into a grounded 3 prong outlet? Plug power cord into a grounded 3 prong outlet. · Are you using an extension cord? Do not use an extension cord. · Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse, or reset the circuit breaker. · Are both the hot and cold water faucets turned on? Turn on the water. · Is the water inlet hose kinked? Straighten the hoses. · Are the water inlet valve screens clogged? Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks. · Is the washer in a normal pause in the cycle? The washer pauses for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of tumbling and soak. · Is the washer overloaded? Wash smaller loads. · Is the washer door firmly shut? The door must be closed during operation.
WASHER CONTINUES TO FILL OR DRAIN, DRAIN CYCLE SEEMS STUCK · Is the top of drain hose lower than 30 (76 cm) on washer? The top of the drain hose must be at least 30 (76 cm) above the floor. See "Drain System." · Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe? The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Secure the Drain Hose." WASHER WON'T DRAIN OR SPIN, WATER REMAINS IN WASHER · Is the drain hose clogged, or the end of the drain hose more than 96 (2.4 m) above the floor? · Is the voltage low? Check electrical source or call electrician. · Excessive suds? When excessive suds are detected, a speci