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DOLI Digital minilab (Small LCD panel)
Error indication on the LCD Mechanical failure Software failure
Catalogue
Catalogue
Catalogue ···································· ···································· ··································· Chapter 1 Error indication on the LCD ······························1 ······························ ······························
§ 1.1 developer level ···········································1 ··········································· ··········································· § 1.2 bleach level ············································· ············································· ············································1 § 1.3 stabilizer level ············································ ···········································2 ··········································· § 1.4 developer reg.low level ········································ ·······································2 ······································· § 1.5 bleach reg.low level ·········································· ·········································3 ········································· § 1.6 stabilizer reg.low level ········································ ········································ ·······································3 § 1.7 waste full ···············································4 ··············································· ··············································· § 1.8 photo preparation failure ······································4 ······································ ······································ § 1.9 paper not loaded ··········································· ··········································· ··········································4 § 1.10 tape release failure ·········································5 ········································· ········································· § 1.11 separator blocked·········································· ·········································· ·········································6 § 1.12 twister timeout ···········································6 ··········································· ··········································· § 1.13 no cassette ·············································· ·············································· ·············································7 § 1.14 starting system please wait! ····································7 ···································· ···································· § 1.15 run out of paper ··········································· ··········································8 ·········································· § 1.16 no connection with master ····································· ····································· ····································8 § 1.17 display failure ············································ ············································ ···········································9 § 1.18 tape not ready············································ ············································ ···········································9 § 1.19 exposer overheat ·········································· ·········································10 ········································· § 1.20 LCD screen blocking ······································· 11 ······································· ······································· § 1.21 Linux system stop to boot at "#..." ······························ 11 ······························ ······························
Chapter 2 Mechanical failure ···································· ···································· ···································12
§ 2.1 Paper jam at cutter ········································· ········································· ········································12 § 2.2 Paper jam at backprinter······································ ·····································12 ·····································
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting
§ 2.3 paper jam in raiser rack ······································13 ······································ ·····································
§ 2.4 Paper jam in racks ·········································13 ········································· ········································ § 2.5 Paper jam in dryer rack ······································14 ······································ ····································· § 2.6 Cutter doesn't work normally···································14 ··································· ··································
§ 2.7 Paper stays on platform······································ 15 ······································ ······································ § 2.8 Paper jam in divider ········································15 ········································ ······································· § 2.9 Photo come out not dry ······································ 16 ······································ ······································ § 2.10 Photo out of center and cannot be corrected by cassette offset adjustment ·········· ········· 16 ········· § 2.11 Photo coming out not straight ·································· 17 ·································· ·································· § 2.12 § 2.13 § 2.14 Corner bending ··········································18 ·········································· ········································· Scratchs on photo ·········································18 ········································· ········································ Sorter doesn't sort photo on time ································ 19 ································ ································
Chapter 3 software failure ······································ ····································· 20 ·····································
§3.1 can't connect to printer ······································ 20 ······································ ······································ § 3.2 format list is not selectable ····································· ···································· 20 ···································· § 3.3 § 3.4 Language abnormal ········································ 21 ········································ ········································ Hasp not found ···········································21 ··········································· ··········································
§ 3.5 Pictures are black in Istudio ···································· ··································· 22 ··································· § 3.6 Pictures are distorted in Istudio ·································· ································· 22 ································· § 3.7 § 3.8 Language error in maintenance software etc. ·························· 23 ·························· ·························· Qmonitor software cannot be run ································· ································ 23 ································
§ 3.9 Fail to make linux retoration ··································· 24 ··································· ··································· § 3.10 Linux freezes frequently ····································· 24 ····································· ····································· § 3.11 Photo full of color noise ······································ ····································· 25 ····································· § 3.12 White prints ············································25 ············································ ···········································
§ 3.13 Black prints ············································26 ············································ ··········································· § 3.14 Printing hanging up ········································ ······································· 26 ·······································
II
DOLI DIGITAL
Chapter 1 Error indication on the LCD
Chapter 1
§1.1 Developer
Error indication on the LCD
level
Developer level
No
Check if the CD working tank level is low
yes
Yes
Make a short between LCD and GND at J20 on the washcontrol board, warning?
yes
Fill up the working tank with CD chemical
Check the level sensor and its wiring
Replace WashControl-D107
§1.2
Bleach
level
bleach level
No
Check if the BF working tank level is low
yes
No
Make a short between LBF and GND at J20 on the washcontrol board, warning?
yes
Fill up the working tank with CD chemical
Check the level sensor and its wiring
Replace WashControl-D107
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §1.3 Stabilizer level
Stabilizer level
NO
Check if the STB working tank level is low
YES
NO
Make a short between LSTB and GND at J20 on the washcontrol board, warning?
YES
Fill up the working tank with STB chemical
Check the level sensor and its wiring
Replace WashControl-D107
§1.4
Developer reg.low level
Developer reg.low level
NO
Check if the CD Reg. tank level is low
YES
NO
Make a short between SCD and GND at J20 on the washcontrol board, warning?
YES
Fill up the working tank with CD Reg. chemical
Check the level sensor and its wiring
Replace WashControl-D107
2
DOLI DIGITAL
Chapter 1 Error indication on the LCD
§1.5
Bleach reg.low level
bleach reg.low level
NO
Check if the BF Reg. tank level is low
YES
NO
Make a short between SBF and GND at J20 on the washcontrol board, warning?
YES
Fill up the working tank with BF Reg. chemical
Check the level sensor and its wiring
Replace WashControl-D107
§1.6
Stabilizer reg.low level
stabilizer reg.low level
NO
Check if the STB Reg. tank level is low
YES
NO
Make a short between SSTB and GND at J20 on the washcontrol board, warning?
YES
Fill up the working tank with STB Reg. chemical
Check the level sensor and its wiring
Replace WashControl-D107
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §1.7 Waste full
Waste full
No
Check the waste tank
Yes
Full
No
Make a short between WCD\WBF\WSTB and GND at J21 on the washcontrol board, warning?
Empty the tank
Check the level sensor and its wiring
Replace WashControl-D107
§1.8
Photo preparation failure
photo preparation failure
No
Check the backprinter and exposure platform
Jammed
No
Measure the voltage between BPC and GND at J8 on PlatformCtrl
Good
Remove them
No
Make a short between BPC and BPA at J8 on PlatformCtrl
Normal
Check the tightness of Rollers of backprinter and platform
Replace the PlatformD113
Check the wiring of backprinter sensor or replace sensors
The voltage of BPC at J8 on platform board should be less than 1.0v (without paper), more than 4.0v (with paper)
4
DOLI DIGITAL
Chapter 1 Error indication on the LCD
§1.9 paper not loaded
Paper not loaded
No
Check the Loading sensor
Paper jammed
Yes
Paper ran out
No
No
Make a short between LDA and LDC at J6 on PlatformCtrl, error message disappeared
Yes
Replace the platformCtrl D113 Load New paper NO Does the cassette gear and driven gear match well Yes
Check the loading sensor's wiring or replace this sensor
Adjust the gears or replace the drive motor
Adjust the distance of paper feeding rollers
The voltage of LDC at J6 on platform board should be less than 1.0v (without paper), more than 4.0v (with paper)
§1.10
Tape release failure
Tape release failure
No
Check the entrance and exit sensors of separator
Paper jammed
No
Measure the voltage of entrance (J6) and exit (J7) sensors on Divider D107
yes
Remove them
Check cables or replace the sensors
Replug J5 on the divider board or replace the divider board.
The voltage of separator's entrance\ exit at J6\ J7 should be more than 4.5v (with paper), less than 1.0 (without paper)
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §1.11 Separator blocked
Separator blocked
No
Check the communication cable between PlatformCtrl and Divider board
Yes
Replace this cable
Replace platform or divider board
§1.12
Twister timeout
Twister timeout
NO
Check the voltage of J10 and J11 on Master board
Normal
Replug or replace sensors
No
Check the J7 and J8 on Master board
Normal
Replug the cable of motor or replace motor
Replace Master board
Check the middle cable at J7 and J8 for X\ Y twister sensor on master board, should be more than 4.5v when it's blocked, less than 1.0v when released.
6
DOLI DIGITAL
Chapter 1 Error indication on the LCD
§1.13
No cassette
No cassette
No
Check the magnet
Yes
Place a magnet
No
Short the J11 and GND on Platform board, error message diappeared?
Yes
Replace Platform board
Check the connection of cassette detector or replace it
J11 is the cassette detector of upper, J10 is lower
§1.14
Starting system please wait!
Starting system please wait!
Good
Check the data and power cable of HDD
Bad
Connect a monitor and keyboard to the linux computer
Replug the cables
Enter it BIOS
Wrong
Serial port setting and HDD setting
Right
Reset
Reinstall the linux
No
Phase 1,,,, shows on the screen
Yes
Replace the screen or it's cable
Problem solved
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §1.15 Run out of paper
Run out of paper
N o
Paper in cassette?
Yes
Load new paper
N o
Make a short between UPC and UPA at J17 on PlatformCtrl, message disappeared?
Yes
Replace PlatformCtrl board
Replug the J17 or replace the cassette sensors
Measure the voltage between UPC and UPA on J17 for upper cassette, should be more than 4.5v with paper, less than 1.0v without paper, The same to lower cassette between DPC and DPA
§1.16
No connection with master
No connection with master
NO
Check the power supply of master and washcontrol PCB
Good
Good
Check the fuse
Broken
NO
Replug the J12 communication cable, message disappeared?
Yes
Replace
Replace the J12 cable
Reload the program for master and washcontrol board
Replace the master board
8
DOLI DIGITAL
Chapter 1 Error indication on the LCD
§1.17
Display failure
Display failure
N o
Press SW2\ SW3\ SW4 on Master board, and meanwhile Check the LEDs
Lighting
No
Check the connection of SW2\ SW3\ SW4 Good Measure the 25v output from IC6 (LM317) on master board No Good
One of the RGB LEDs lights too long and causes the error message
Replug or replace the optical sensor
Replace switchs
Replace Master board
Replug the LED or replace it
§1.18
Tape not ready
Tape not ready
No
Turn on the No 8 on DIP switch on platform board
Good
Replug the communication cable between washcontrol and platfrom PCB
Reload the program to platform board
Check the connection of platfrom motor or replace the motor
Replug or replace the step motor
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §1.19 Exposure overheat
exposer overheat
No
Check the fan on LED
Running well Refer to Form 1
No
Check the 5v output at J5 on master board Good Replug or replace the fan
No
Measure the voltage between TP3 and TP4 on Master board Good No Normal
Adjust W2 referring to the form 1
Do Calibration
Redo the calibration
Replace Masterboard
Replace LED section
Form 1 Room temperature 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Voltage between TP3 and TP4V) 0.91 0.9 0.88 0.87 0.85 0.83 0.82 0.8 0.78 0.77 0.75 0.73 0.71 0.69 0.68 0.66
10
DOLI DIGITAL
Chapter 1 Error indication on the LCD
§1.20
LCD displayer blocks
LCD screen locks
No
The indicator of linux HDD lights?
Yes
Good
shutdown the linux and replug its HDD and LCD screen Normal
No
Wait for a few minutes
CPU temperature
No Problem solved Reload Linux Change CPU or its fan
§1.21
Linux system loading stops at "#..."
Booting hangs up at "#..."
No
Open //10.1.1.1/queue from windows PC, see "hold on.flag" file?
Yes
No
Check the serial Port and plugs
Yes
Delete it
Check serial port or connecting line
Restart linux
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting
Chapter 2 Mechanical failure
§2.1 Paper jam at cutter section
Paper jam in cutter
No
Check or replace cutter motor, sensor and PlatformCtrl-D113 PCB
Is cutter OK?
Yes
No
Take out cutter, insert paper and see whether paper can come out or not
Yes
Adjust impaction roller of cutter assembly to let paper feed smoothly
Check paper feed motor, squeezing performance between 13-, 15-, 16- and 20-teeth gear and 21-teeth of cassette
§2.2
Paper jam at backprinter section
Paper jam in backprinter
No
Is ink ribbon motor OK?
Yes
No
No
Is back printer sensor Ok?
Is back printer pin or ink ribbon OK?
Check or replace back printer sensor, connecting line and PlatformCtrl-D113 PCB
Yes
Replace print head and ink ribbon or PlatformCtrl-D113 PCB
Yes
No
Is there 24V output of J14 socket connector in PlatformCtrl-D113 PCB?
No
Is 21-teeth gear squeezing performance of back printer assembly OK?
Yes
Check fuse of PlatformCtrl-D113 PCB or replace the whole PCB
Yes
Adjust or replace 21teeth gear of back printer assembly Adjust the distance between two impaction roller of backprinter assembly
Replace ink ribbon motor
12
DOLI DIGITAL
Chapter 2 Mechanical failure
§2.3
Paper jam in raiser rack
Paper jam in racks
Remove rack cover
Paper jam in stagger roller
Check where paper jam is
Paper jam in upper guide
Paper jam in rubber sleeve Check or replace gears of stagger roller
Check or replace rubber sleeve and supporting shaft Check or replace upper guide and fixation screws
§2.4
Paper jam in racks
Paper jam in raiser rack
No
Put raiser rack in proper position
Is paper jam in processing chain?
Yes
Take raiser rack, insert one photo into the guide and manually rotate dual sprocket and check where paper jam is
Paper jam in middle wheel
Paper jam in guide Paper jam in director plate
Check gear squeezing performance of front and rear board or replace gears
Check or replace director plate
Check guiding axle and fixation screws and replace guide
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §2.5 Paper jam in dryer rack
Paper jam in dryer rack
No
Are the photos jammed dry?
Yes
No
Check temperature of dryer rack exit
Paper jam in stagger roller
Check where paper jam is
Paper jam in thorn-shape roller
Check or replace ACControlD101 PCB, WashControl-D106 PCB and dryer heating core
Paper jam in dryer rack guide
Is temperature setting correct?
Check or replace gears and fixation screws of stagger roller
Check or replace crossovers or fixation screws
Check or replace thorn-shape sleeve
§2.6
Cutter doesn't work normally
Not cut paper (not back home Can not cut off or not cut off paper)
Cutter not work
Check or replace cutter motor, connecting line and PlatformCtrl-D113 PCB
Not back home
Adjust or replace the distance between driving blade and fixed blade
Yes
Are sensor OK? No Adjust or replace cutter sensor and its connecting line
14
DOLI DIGITAL
Chapter 2 Mechanical failure
§2.7
Paper stay on the platform
Paper halt on platform
No
Does sucking fan work smoothly?
Yes
No
Does main motor work normally
Yes
No
Does platform motor work normally?
Yes
Replace ACControl-D102 PCB or check primary connecting line between master motor and sucking fan
Check or replace sucking fan, connecting line and capacitor
Check or replace platform motor or PlatformCtrl-D113 PCB
Check or replace 12teeth synch. Wheel and synch. Belt of platform motor shaft
Check the error message on the LCD displayer.
§2.8
Paper jam in divider
Paper jam in distributor
No
Can exit and entrance sensor work normally?
Yes
Check or replace exit and entrance sensor and connecting line
No Replace lifting motor or connecting line
Can lifting motor work normally? Yes
Check squeezing part of 21-teeth aluminum alloy and replace the teeth if necessary
Replace DividerD107 PCB
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §2.9 Photo come out not dry
Photo comes out not dry
No
Yes Check dryer temperature
Check or replace dryer heating core, connecting line and ACControl-D102 board
The start to work while the chemical temperatures ready
Check or reset setting temperature of dryer
§ 2.10
Photo out of center and couldn't be corrected by
cassette offset
Double exposure centre
No
Send single exposure centre test to see whether centre is good
Yes
No
Can platform motor and encoder work normally?
Yes
Calibrate double exposure centre (refer to Iregedit)
Repair or replace platform motor and encoder
Calibrate single exposure centre
16
DOLI DIGITAL
Chapter 2 Mechanical failure
§2.11
Photo come out not straight
Paper runs on the skew
Remove rack cover
Where is paper jam?
Wash racks and restore them
Contact our After-sale Department
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §2.12 Photo corner bending
Corner bending or border folding
Remove rack cover
Check which rack has such problems
Check crossover
Contact our After-sale Department
§2.13
Photo scratch
Scratch Scratches on racks Scratch on racks
Scratch on blade
Check or adjust the distance between driving and fixed blade
Replace crossovers
Wash racks
18
DOLI DIGITAL
Chapter 2 Mechanical failure
§2.14
Sorter doesn't sort photo on time
Sorter not good
Correctly set sorter time in lregedit
Refer to instruction
Contact our After-sale Department
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting
Chapter 3 Software failure
§3.1 Can't connect to printer
Can't connect to printer
No Check or replace cable or exchanger
Is network OK? No
Yes
Is IP address of upper and lower computer correct?
Yes
Correctly set IP address of upper and lower computer
Reinstall Linux system or Windows system
§3.2
format list is not selectable
Format list is not selectable
Cassette format not register
Run Service and select "format" to enter format setting interface
20
DOLI DIGITAL
Chapter 3 Software failure
§3.3
Language displays abnormal
Language display incorrect
Copy language file to Istudio directory
Reinstall lstudio
§3.4
Hasp not found
Displaying can not connect to dongle or dongle lost
No
Is dongle light on?
Yes
No
Defective USB port?
Yes
Reinstall dongle drive or replace dongle
Replace motherboard
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting
§3.5
Pictures are black in lafot Istudio
Pictures are black in Istudio
Paper file lost or not set
Go Maintenance---Service---Input password---Select paper file
§3.6
Pictures are distorted in Istudio
Pictures are distorted in lstudio
Inapplicable format (software only support BMP, JPG and TIFF)
22 DOLI DIGITAL
Chapter 3 Software failure
§3.7
Language error in maintenance software etc.
Garbled characters in Service software, etc.
No
Go\\10.1.1.1 and folder win-software to see if there is language file
Yes
paste language file to folder win-software
Run "config.exe"---input name of "language file name"
§3.8
Qmonitor software cannot be run
Qmonitor not work
No
Is Qmonitor hiden? Yes
Yes Click taskbar to show it
No
Is network setting or IP address correct?
Correctly set IP address or replace network facilities
Reinstall Linux System
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §3.9 Fail to make linux restoration
Can not reinstall Linux system
Connect monitor and keyboard with linux computer
No Go to CMOS setting,refer to
CMOS setting correct? No
Yes
Service Manual
for detail
Is connecting line of CD-Rom or hard disk in good condition?
Check or replace connecting line
Yes Check serial communication or Linux data disk
§3.10
Linux freezes frequently
Linux system easily halt
No
Update anti-virus software and check whether there is any virus
Yes
Replace accessories like CPU, video card, hard disk and motherboard
Reinstall Linux system
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DOLI DIGITAL
Chapter 3 Software failure
§3.11
Photo full of color noise
Color noise on photo
yes
Computer over heat?
No
Check the cooling fans
Replace VGA card Replace DVI cable/ LCD driver PCB/ transfer PCB
§3.12
Blank prints
Blank prints
Replug the VGA card ad DVI cable
Replace VGA card/ DVI cable/ LCD driver PCB
Shanghai Doli photographic equip. Co., Ltd
Troubleshooting §3.13 Black print
Black print
No
Is there 20V and 5V input voltage in LCD drive board Yes
Yes
Is there 220V input power supply? No Check or replace 220V input power supply
Replace power switch
Check or replace video card, DVI line, LCD drive board, LCD patch board and LCD monitor
§3.14
Printing hanging up
No print
No
Check if memory bank or video card loose
Yes
Replace memory bank or video card Reinstall Linux software
Fix memory bank or video card
Contact our After-sales Department
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DOLI DIGITAL