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Service Guide
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Acer Aspire 1300 Series
Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PART NO.: VD.A0307.001 PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire 1300 service guide.
Date
Chapter
Updates
II
Copyright
Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
V
VI
Table of Contents
Chapter 1 System Specifications 9
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 2
System Utilities
37
37 37 38 39 40 40
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3
Machine Disassembly and Replacement
41
42 42 43 46 47 48 51 52 53 53 53 53
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Memory/HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the LCD Module-14.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the LCD Module-15.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4
Troubleshooting
55
56 56 56 57 57 57 58 59 60 62 66
VII
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 5
Jumper and Connector Locations
69
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 6 Appendix A Appendix B Appendix C Index
FRU (Field Replaceable Unit) List Model Definition and Configuration Test Compatible Components Online Support Information
71 82 85 89 91
Aspire 1300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Microsoft Windows XP (Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . 86
VIII
Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
Mobile AMD Athlon XP1400+/XP1800+, or higher processor VIA ProSavage KN133 (Twister K)+VT8362 & VT8231 chipset 2 memory slots supporting 133MHz SDRAM (PC-133), upgradeable to 1GB 20GB or higher capacity Enhanced-IDE hard disk Microsoft Windows XP operating system
Display
The 14.1" or 15.0" display panel provides a large vidwing area for maximum efficiency and easeof-use. The thin-film transistor (TFT) liquid crystal display (LCD) supports extended graphics array (XGA) resolution, enabling 16.7 million colors at 1024X768 Aspire 1300 series notebook computer features an accelerated graphics port (AGP) video system integrated in the VIA S3 Savage 4 KN 133 (Twister K) chipset. This provides a robust solution and enables high quality video output. Simultaneous LCD, external monitor or projector display
Multimedia
Build-in optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo drive) 14.1" or 15.0" XGA TFT LCD panel Built-in stereo speakers Audio input and output jacks
Connectivity
Built-in10/100 Mbps Ethernet connection Built-in 56Kbps fax/data modem 2 Universal Serial Bus (USB) ports
Chapter 1
9
Human-centric design and ergonomics
All-in-one design (incorporating hard drive, optical drive and floppy disk drive) Rugged, yet extremely protable, construction Stylish appearance Full-size keyboard with 4 programmable launch keys Comfortable palm rest area with well-positioned touchpad
Expansion
Upgradeable memory modules and hard disk PC card slot enables a range of add-on options
Keyboard and Pointing Device
87-(US)/88(Europe)-key Windows keyboard Ergonomically-centered touchpad pointing device
I/O Ports
One PCMCIA slot (type II or type III) One RJ-11 modem jack (V.90, 56K) One RJ-45 network jack (Ethernet 10/100) mbs One DC-in jack One parallel port (ECP/EPP compliant) One VGA (external monitor) port One headphone-out jack (3.5mm minijack) One microphone-in jack (3.5mm minijack) Two Universal Serial Bus (USB) ports
10
Chapter 1
System Block Diagram
SYSTEM BLOCK DIAGRAM
PCI ..CLOCK
Processor ( Socket A )
P3,4
CK-GEN
ICS9248-168-TSSOP
DC/DC
Max1632,Max1717 P23,P24
5V,3V,CPUCORE VCC etc.
P2
19V IN
ADDR ADDR
Host Bus
DATA CTRL
CRT
P15
Twister-K NB VT8362 SAVAGE4
LVDS
P6,7
CTRL
INTA#(VGA)
DATA
POWER IN
Battery Charger
P22
SO- DIMM
THERMAL DIODE IN
THERMAL SENSOR
P21
SO- DIMM
P7
LCD/INV CONN
P11
PCI BUS HDD
P16
UltraDMA/33/66/100
REQ/GNT4
CD-ROM
P16
Super SB VIA VT8231
USB
P9,10
Floppy
P8
REQ/GNT1 INTA,(D)#
Parallel
P14
USB
P21
PCMCIA OZ6912
AD21
P12
ISA BUS
Audio Amplifier TPA0212
P14
AMC97 SmartAMC (20468-21)
P13
AC'97 Link Primary
Slot0
P12
EC/KBC PC87570
P20
BIOS
P20
MODEM DAA RJ11
P18
SMARTDAA (20463-11)
P25
Touch Pad P15
Keyboard
P20
FAN
P21
RJ45
P18
LSI 80227
P18
Chapter 1
11
Board Layout
Top View
1 2 3 4 5 6 7 8 9 10 11
32 31
12
30 29
D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2TEAD D:VER 2D6BMA2T EAD
28
13 26
27
14 15 16 17 18
19 25
24
23
22
21
20
1 2 3 4 5 6 7 8 9 10 11 12
Parallel Port LCD Cable Connector Power On Switch E-mail launch button VGA Port Internet launch button Launch Manager (User Define 1) Launch Manager (User Define 2) Lid closeSwitch USB Portx2 Adapter Connector CPU Socket
17 18 19 20 21 22 23 24 25 26 27 28
Touchpad FFC Connector HDD Connector Battery Connector Right Speaker Connector EC/KBC 87570 On Board Modem module FDD FPC Connector Left Speaker Connector Audio Decode SmartAMC (20468-21) Carbus Socket BIOS Socket FAN connector
12
Chapter 1
13 14 15 16
North Bridge VT8362 RTC Battery Socket Keyboard FFC connector CD/DVD-ROM Module Connector
29 30 31 32
Headphone Jack Microphone-in Jack LAN Connector Modem Connector
Chapter 1
13
Bottom View
2
1
11
3
10
9 6
1 2 3 4 5 6
LAN PHY LSI-80227 Modem Cable Connector Debug Port Connector PCMCIA OZ6912 South Bridge VT8231 Modem Cable Connector
7 8 9 10 11
On Board Modem Module Modem DAA SMARTDAA DIMM Socket 2 DIMM Socket 1 System-off Switch
14
200-36402CMA
D:VER 2D6BMA2TEAD
4
5
8
7
Chapter 1
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
# 1 2 3 4 5 Display
Item
Description Large liquid crystal display (LCD) provides visual output. 4 buttons that can be programmed to start frequently used applications. Turns the computer on and off. Touch sensitive pad that functions like a computer mouse. Right and left buttons that provide the same functions as the buttons on a computer mouse. The scroll key scrolls the contents of a window up and down. Left and right speakers deliver stereo audio output.
Launch keys Power button Touchpad Click buttons & scroll key
6
Speakers
Chapter 1
15
7 8 9
Palm rest Keyboard Status indicators
Provides a comfortable platform for your hands when typing on the keyboard. Full-size keyboard for inputting typed data. Light emitting diodes (LED) that show the status of the computer and its componenets. Locks and releases the lid.
10
Latch
16
Chapter 1
Left Panel
# 1 2 3 4 5 6
Item Modem jack Network jack Microphone-in jack Headphone jack PC card eject button PC card slot
Description Connects the built-in fax/data modem to a phone line. Connects the computer to an Ethernet 10/ 100-based network. Connects an external microphone for audio input. Connects headphones for audio output. Press the eject button to remove a PC card for the PC card slot. The slot supports a standard Type II or Type III PC card (PCMCIA or CardBus).
Note: The connecting pins locate only on
the lower slot. Please pay attention to this as you insert the PC Card. 7 8 Floppy disk drive Floppy disk eject button Supports a standard 3.5" diskette. Press the eject button to remove a diskette from the floppy disk drive.
Chapter 1
17
Right Panel
# 1
Item Optical drive
Description Depending on your model, the optical drive is one of the following: CD-ROM drive for reading CDs. DVD-ROM drive for reading CDs and DVDs. DVD/CD-RW combo drive for reading CDs and DVDs, and writing to CD-Rs and CDRWs.
2 3 4
Optical drive emergency eject hole Optical drive eject button Optical disc read indicator
Used to eject an optical disc when the computer is turned off. Press the eject button to remove a disc from the optical drive. Light emitting diode (LED) that indicates when an optical disc is being read.
18
Chapter 1
Rear Panel
# 1 2 3 4 5 6
Item Kensington lock slot DC-in jack USB ports External display port Parallel port Ventilation slots
Description For attaching a security connector. Connects the AC adapter. 2 ports for connecting USB devices. Connects an external (VGA) display monitor. Connects a parallel device, such as a printer. Enable the computer to stay cool. even after prolonged use.
Chapter 1
19
Bottom Panel
# 1 2 3 4 5
Item Ventilation slots Battery Battery release latch Hard disk bay Memory compartment
Description Enables the computer to stay cool, even after prolonged use. The computer's removable battery. Slide and hold the latch, and then pull the battery to remove it from the unit. Removable cover provides access to the computer's hard drive. Removable cover provides access to the memory slots for upgrading the computer's memory.
20
Chapter 1
Indicators
Your computer provides an array of six indicators located above the keyboard, in addition to two indicators positioned at the from of the palm rest area. These indicators show the status of the computer and its components.
The six indicators located above the keyboard provide the following status information:.
# 1 2 Description Caps Lock active Num Lock active (Note: the keypad lock must be turned on to use the embedded numeric keypad.) Scroll Lock active Floppy disk drive activity Hard disk drive activity Optical drive activity
3 4 5 6
The two indicators located at the front of the unit provide the following status information:
# 1 Battery charge: Green Amber Red Off 2 Power mode: Steady green Flashing green Off the computer is on (even if the display is turned off). the computer is in standby mode. the computer is turned off, or in hibernation mode. the AC adapter is connected and the battery is fully charged. the AC adapter is connected and the battery is charging. the AC adapter is connected and the battery has a fault. the AC adapter is not connected, or the battery is not installed.
Chapter 1
21
Keyboard
Special keys
Lock keys
The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows keys, and twelve function keys (hot keys).
F9 NumLK
F10 Scr LK
Caps Lock
Fn
Lock Key Caps Lock
Description When Caps Lock is on, all alphabetic characters are typed in uppercase. Toggle on and off by pressing the Caps Lock key on the left side of the keyboard. When Num Lock is on, the embedded numeric keyboard can be used. Toggle on and off by pressing the Fn+tkeys simultaneously. When Scroll Lock is on, the screen toggles up or down one line at a time when the up and down cursor control keys are pressed. Note: Scroll Lock doesn't work in all applications. Toggle on and off by pressing the Fn +u keys simultaneously.
Num lock Scroll lock
Embedded Keypad
The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on the applicable keys.
7
8
9
*
4
5
6
-
1
2
3
+
0
.
/
To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + t keys simultaneously. With the embedded keypad turned on, the following actions are possible:
22
Chapter 1
Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers using embedded keypad in the normal way. Hold down the jkey while using the cursor keys on the embedded keypad. Hold down the Fn key while typing letters using the embedded keypad keys. Simultaneously press the j key for for capital letters.
Num Lock On
Hold Fn key while using cursor-control keys. Type letters in the normal way.
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Windows logo key
Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the next Taskbar button) + E (Opens the My Computer window) + F1 (opens Help and Support) + F (opens the Find: All Files dialog box) + M (minimizes all windows) j + Windows logo key + M (undoes the minimize all windows action) + R (opens the Run dialog box)
Application key
This key has the same effect as clicking the right mouse button; it opens the application's context menu.
Hotkeys
Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys.
Chapter 1
23
Fn
Hot Key Fn + l Fn + m Fn + p
Function Decreases the display panel brightness. Increases the display panel brightness. Toggles the display setting between (1) the computer's LCD panel, (2) an external display device connected to the external display port, and (3) simultaneous display on the computer's LCD panle and an external display device. Toggles Num Lock on and off. (Please see "Special keys".) Toggles the keyboard's Scroll Lock on and off. (Please see "Special keys".) Toggle the sound on and off. (Mute.) Increases the sound volume. (Doesn't work for an external keyboard.) Decreases the sound volume. (Doesn't work for an external keyboard.)
Fn + t Fn + u Fn +g Fn +{ Fn +}
NOTE: When activating hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.
Keyboard Ergonomics
The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The ergonomic design enables you to adopt a relaxed, yet very efficient, typing style.
24
Chapter 1
Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down scrolling in documents and web pages. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency.
Touchpad Basics
Use the touchpad as follows:
Slide your finger over the surface of the touchpad to control the movement of the cursor. Tap the touchpad to perform selection and execution functions. Press the left (1) and right (3) buttons to perform selection and execution functions, just as you would use the buttons on a computer mouse. Use the scroll key (2) to scroll through long documents and web pages. Press the top of the key to scroll up, and the bottom to scroll down.
Function Execute
Left Button Click twice quickly
Righ Button
Tap Tap twice (at the same speed as double-clicking the mouse button) Tap once Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over the selection.
Select Drag
Click once Click and hold. Then slide your finger across the touchpad to drag the cursor over the selection. Click once
Access context menu
Chapter 1
25
NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean. The touchpad is sensitive to your finger movements: the lighter the touch, the better the response. Tapping hard will not increase the touchpad's responsiveness.
26
Chapter 1
Launch Keys
Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the email application and key 2 is used to launch the Internet browser. Keys 3 and 4 start the Launch Manager application. All four launch keys can be set by the user. To see the launch keys, run the Acer Launch Manger.
# Email Web browser P1 P2
Description Launches your email application. Launches your Internet browser User-programmable User-programmable
Chapter 1
27
Hardware Specifications and Configurations
Processor
Item CPU type CPU package CPU core voltage Specification AMD Athlon XP 1400+ (1.2G) / 1600+ (1.4G) / 1800+ (1.5G) 35W OPGA 1.2V/1.45V
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer 1.0 Flash ROM 512KB TSOP ACPI 1.0b,APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/ IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS, DDC-2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by setup manual Specification
BIOS password control
Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU 256KB Always enabled Always enabled Fixed in write-back Specification
System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations VIA VT8362 0MB 2 sockets (4 banks) 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications. Specification
28
Chapter 1
Memory Combinations
Slot 1 0MB 64MB 0MB 64MB 128MB 64MB 128MB 128MB 256MB 64MB 256MB 128MB 256MB 512MB 512MB 0MB 64MB 0MB 128MB 64MB 0MB 128MB 64MB 128MB 64MB 256MB 128MB 256MB 256MB 512MB 0MB 512MB Slot 2 64 MB 64 MB 128 MB 128 MB 128 MB 192MB 192MB 256MB 320MB 320MB 384MB 384MB 512MB 1024MB 512MB 512MB Total Memory
Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations..
LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Specification VIA Chipset internal +LSI 80227 10/100 Mbps RJ45 Left side
Modem Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Specification CONEXANT soft modem (on board) 20463-11 14.4K 56K V.90 MDC RJ11 Left side
Floppy Disk Drive Interface
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Rotational speed (RPM) Read/write heads Encoding method 2DD (720KB) 9 80 300 2 MFM/FM 2HD (1.2MB, 3-mode) 15 80 360 2HD (1.44MB) 18 80 300 Panasonic JU-226A 243FC Specification
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Floppy Disk Drive Interface
Item Power Requirement Input Voltage (V) +5V +/- 10% Specification
Hard Disk Drive Interface
Item Vendor & Model Name Specification TOSHIBA 20G(MK2018GAP), TITAN 20000 512 3 IBM 20G(IC25N020ATCS04-0), 07N8325, CASCADE 20000 512 3
Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s) DC Power Requirements Voltage tolerance
2 4200 RPM
2 4200 RPM
2048KB ATA-5 216 100 MB/Sec. Ultra DMA mode-5
2048KB ATA-5 216 100 MB/Sec. Ultra DMA mode-5
5V(DC) +/- 5%
5V(DC) +/- 5%
DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) Data Buffer Capacity Interface Applicable disc format DVD-ROM 8X QSI SDR-083 With CD Diskette Sustained: Max 3.6Mbytes/sec 128 KBytes IDE/ATAPI DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA(mode 2 form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge CDWO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Loading mechanism Power Requirement Input Voltage +5 V +/- 5 % Soft eject (with emergency eject hole) With DVD Diskette Sustained: Max 10.8Mbytes/sec Specification
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Chapter 1
Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Conexant CX 20468-21 Built-in Stereo 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Microsoft PC98/PC99, AC97 2.1 Line-in, CD, Video, AUX 8/16-bit, mono/stereo 44.1 KHz No Yes DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification
Video Interface
Item Chip vendor Chip name Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) VIA S3 Savage 4 integrated in VT8362 No 4X AGP (Accelerated Graphics Port) bus 1024X768 1024X768 Specification
Video Memory
ItemResolution Fixed or upgradeable Video memory size Fixed 16.0MB/32.0MB/8M Specification
Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP/Bi-directional (PS/2 compatible) Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) VIA VT8231 1 Rear side 25-pin D-type connector, in female type Enable/Disable by BIOS Setup Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 278h, 378h IRQ7, IRQ5 Specification
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USB Port
Item USB Compliancy Level OHCI Number of USB port Location Serial port function control 1.1 USB 1.1 2 Right panel Enable/Disable by BIOS Setup Specification
PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus OZ 6912 Type-III/II One type-III Left side No ZV support Yes (IRQ11) Specification
System Board Major Chips
Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC VIA TwisterK Chipset VT 8231 internal CONEXANT CX20468-21 VIA TwisterK internal S3 Graphics VT8231 NS87570 VIA TwisterK VT8362/VT8231 Controller
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously NS 87570 NS 84/85-key Yes Yes Specification
Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Sanyo Li-ion/ Ni-MH 4000mAH V/cell 8 2 cells in series, 4 series in parallel Specification
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Battery
Item Package voltage Li-ion 14.8V/ Ni-MH 9.6V Specification
DC LCD inverter -AC
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/Lamp Quanta 3HYA1 IV0008 8(min.) 52(min.) lout(Min.) lout(Max.) 660(typ.) 58(typ.) 2.5mA/2.8mA 6.3mA/6.9mA 20(max.) 520(max.) 64(max.) Vadj=0V Vadj=3.2V Specification
NOTE: DC-AC inverter is used to generate very high AC voltage, the support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system is turned on.
LCD
Item Vendor & model name QDI QD141X1LH03 Samsung LTN141X8L04 AU B141XN04 Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors Optical Specification Brightness control Contrast control Suspend/Standby control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 690 3.3 690 keyboard hotkey No Yes keyboard hotkey No Yes 14.1 TFT XGA (1024X768) 262K 15.0 TFT XGA (1024x768) 262K Specification LG LP150X2-A2M1/LP150X2-A296 Sharp LP150X1 LH82 AU B150XN01
AC Adapter
Item Vendor & model name Specification Delta 75W ADP-75FB B(WPFC) 3P Lite-on 75W PA 1750-02Z(WPFC) 3P
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AC Adapter
Item Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings DC output voltage Noise + Ripple Output current Input rated voltage Input current Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 3000Vac (4242Vdc) 10mA for 1 second 100uA max (240Vac, 60Hz) Internal filter meets; 1. FCC class B requirements. 2. VDE 243/1991 class B requirements. 3. CISPR 22 Class B requirements. 3. VCCI class II requirements. 3 sec. 4 ms min. (115 Vac, input full load) 29 V Output can be shorted without damage 15kV (at air discharge) 8kV (at contact discharge) +18.8V~20.0V including the effects of line voltage variation, load current, ripple and noise 400mvp-p (20MHz bandwidth) for resistor load 0~4A 100/240V 2.25A@90Vac for Delta/ 1.125@180Vac for Lite-On 2.25A 1.125A 47 - 63 47 - 63 100- 240 The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz). @ 90Vac @ 180Vac Specification
Power Management
Power Saving Mode Phenomenon The Sleep indicator lights up
Standby Mode
Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g. during a battery-low condition), but the Hibernation file is invalid or not present.
Hibernation Mode
When customized functions for power management are set to Hibernation and the corresponding action is taken.
All power shuts off
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Power Management
Power Saving Mode Phenomenon The display shuts off
Display Standby Mode
Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period.
Hard Disk Standby Mode
Hard disk is idle within a specified period of time
Hard disk drive is in standby mode. (spindle turned-off)
Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Non-operating (packed) 5~500Hz: 1.0Grms (random) 5~500Hz: 2.16Grms (random) 5~500Hz: 2.16Grms (random) 0% to 90% RH, non-condensing 20% to 90% RH, non-condensing (unpacked) Non (storage package) 0~+40 °C -20~+60 °C (unpacked) Non (storage package) Specification
Mechanical Specification
Item Dimensions Weight I/O Ports Specification 320 (W) x 262 (D) x 34 (H) for 14.1 inch model 330 (W) x 267 (D) x 35 (H) for 15.0 inch model 2.9Kg (6.4 lbs) for 14.1 inch model; 3.1KG (6.8 lbs) for 15.0 inch model 2 USB port, 1VGA (external monitor) port, 1 Microphone in jack, 1 Headphone out jack, 1 RJ-11 jack for modem, 1 RJ-45 jack for Ethernet, 1 PCMCIA (Type II or Type III) slot, 1 Parallel port (ECP/EPP compliant), 1DC-in jack for AC adapter One Plastic Power Mode LED, Battery Charge, Caps Lock, Num Lock, Scroll Lock, FDD activity, HDD activity, ODD activity Power
Drive Bays Material Indicators Switch
Memory Address Map
Memory Address 00100000h-000F0000h 000CD000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h 128 KB 640KB 512 KB Size Function System BIOS VGA BIOS Video memory (VRAM) Conventional memory
I/O Address Map
I/O Address 000-00F 020-021 DMA controller-1 Interrupt controller-1 Function
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I/O Address Map
I/O Address 040-043 060, 064 061 040B 061 070-073 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 66, 62 170-177 1F0-1F7 378, 37F 3B0-3BB 3C0-3DF 3F0h-3F7 3F0-3F7 480-48F, 4D6 CF8-CFF Standard Floppy Disk Controller Floppy disk controller DMA controller-1 PCI configuration register Timer 1 Keyboard controller 87570 chip select System speaker DMA controller-1 System speaker Real-time clock and NMI mask DMA page register Interrupt controller-2 DMA controller-2 Numeric data processor Power management controller 2nd EIDE device (CD-ROM) select 1st EIDE device (hard drive) select Parallel port 1 Video Controller Function
IRQ Assignment Map
Interrupt Channel IRQ00 IRQ01 IRQ06 IRQ08 IRQ09 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System timer Keyboard Floppy CMOS/RTC SCI IRQ used by ACPI bus Audio, Modem, USB, CardBus controller, LAN Alps pointing device Numeric data processor 1st EIDE device (hard disk) 2nd EIDE device (CD-ROM drive) Function(Hardware)
DMA Channel Assignment
DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Reserved Reserved Floppy ECP printer port (LPT1) DMA controller Reserved Reserved Reserved Function(Hardware)
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST.
Navigating the BIOS Setup Utility
There are two menu options: Startup and Exit Follow these instructions: To choose a menu option, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). Use key to select a control. Then press button or e key to accept entries. To change the value of a parameter, please follow the directions on each screen. If you like to assign the boot device, please go to Boot Device then use the cursor up/down keys ( wy) to select a boot device.
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Startup
The Startup screen displays a summary of your computer hardware information, and also includes basic setup parameters. After you enter BIOS, you will first see the system information on the first page, then you can useuse the cursor up/down keys ( wy) to select the parameter you like to change.
NOTE: The screen above is for reference only. Actual values may differ. .
Parameter Date and Time Boot Device
Description Sets the system date and time. Please use key going to the item you like to change. Sets the boot device of the system.
The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen.
Parameter Save and Reboot Exit (No Save) Default Settings
Description Saves changes made and reboot the system. Discards changes made and exits the BIOS Setup Utility. Loads default settings for all parameters.
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BIOS Flash Utility
The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run Flash utility. 1. 2. 3. Prepare a bootable diskette. Copy the Flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
System Diagnostic Diskette
IMPORTANT: 1The diagnostics program we use for Aspire 1300 is not exactly the same as PQA (Product Quality Assurance), the diagnostic program we used to employ in other model. The system diagnostic utilities is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, find it in the Aspire 1300- service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. The diagnositc program contains a readme file. Please read the readme file as you run the diagnostic program. NOTE: For ASSY Function Test Procedure, please prepare the following items for system components test: DIO loopback, SYS_card (Card Bus), AC-adapter, keyboard, and feather.
Please follow the directions below to create a diagnostic diskette.
Prepare a bootable diskette in advance. Then extract Aspire 1300 zip file to the bootable diskette. When the pop-out message asks you if you like to replace file: command.com with comand.com, please click "No". Next, the pop-out message will ask you if you like to replace file: config.sys with config.sys, click "Yes". Then the pop-out window will display the last message asking you if you like to replace file: AUTOEXEC.BAT with the file AUTOEXEC.BAT. Please click "Yes". After you create the diagnostic diskette, you can boot the system from the bootable diskette.
1
New added description. Please pay attention to it.
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Chapter 2
Chapter 3
Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge small Philips screwdriver flat head screwdriver Philiips screwdriver nut screwdriver tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
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Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Start
Battery
Fx1 RAM Door Middle Cover
Cx2 HDD Module
Memory
L:Fx2 R:Fx1 Hinge Covers/ L&R
Kx4 Fx3 Keyboard Ex1 Fx1 Optical Drive HDD Tray
Dx4 14.1" LCD Module
Dx3 Fan
HDD FPC
HDD
Fx6 LCD Bezel
Ex4 Thermal Module w/ heatsink
Gx2 ODD Bracket
Inverter Board
CPU Dx1 Cx3 Cx13
Cx4 LCD Hinges Upper Case w/ touchpad
Fx4 LCD Panel Lx4 LCD Brackets Ax4 Fx4 Main Board LCD LCD Cable
Lower Case Assy
Fx4 Fx3 Lower Case Top Cover Shielding FDD Module
Jx3 FDD Holder
FDD FFC
FDD
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15.0" LCD Module
Rx2 LCD Bezel
Inverter Board
Sx4 LCD Hinges
Lx6 LCD Panel
Lx6 LCD Brackets
LCD
LCD Cable
Screw List
Item A C D E F G J K L R S Description Screw MBEA1001012 (Screw Nut-I/O) Screw MM25050IL64 (MM2.5X5.0) Screw MM25060PCI5 (MM2.5X6.0-P) Screw MM20040ICI8 (MM2.0X4.0NYLOK) Screw MM25040I243 (MM2.5 X4.0) Screw MM20025ICI6 (MM2.0X2.5) Screw MM25030ICI7 (MM2.5X3.0) Screw MM30035I354 (MM3.0X3.5) Screw MM20030ICI3 (MM2.0X3.0) Screw MS20040IEJ3 (MS2.0X4.0) Screw MM25060IL69 (MM2.5X6.0)
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Chapter 3
Removing the Battery Pack
1. 2. Slide the battery latch. Then remove the battery pack.
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Removing the Memory/HDD Module
1. 2. 3. Remove the screws that secure the ram door. Remove the ram door. Prize the memory lock with fingers then remove the memory.
4. 5.
Unscrew the two screws that secure the HDD module. Then remove the HDD module from the notebook computer.
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Chapter 3
Removing the Keyboard/LCD Module
1. 2. Use a flat head screwdriver to prize the middle cover. Please be careful. Do not scrape the middle cover. Remove the middle cover.
3. 4.
Unscrew the three screws that secure the keyboard. Next, turn over the keyboard. Disconnect the keyboard connector then remove the keyboard.
5. 6. 7.
Remove the two screws holding the right hinge cover. Unscrew the screw holding the left hinge cover. Remove the two hinge covers.
8. 9.
Disconect the LCD cable. Remove the entire LCD module.
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Disassembling the Main Unit
1. 2. . Disconnect the fan connector. Remove the three screws holding the fan then remove the fan from the main unit.
3. 4.
Unscrew the five screws that secure the thermal module then remove the thermal module. Use a tool to take out CPU from CPU socket.
5. 6.
Unscrew the screw holding the optical drive. Next remove the optical dirve off the main unit.
7. 8. 9. .
To detach the upper cover from the main unit, first disconnect Tear the mylar from logic upper assembly. Unscrew the screw that secure the upper case to the main board. Remove the three screws on the rear panel.
10. Remove the thirteen screws on the base panel.
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Chapter 3
11. Press the cover latch locating on the right upper corner of the upper case. 12. Then detach the upper case from the lower assembly.
13. Unscrew the four screws that secure the FDD module. 14. Disconnect the FDD FFC then remove the FDD module from the main unit. .
15. Remove the four screw nuts on the rear panel. 16. Unscrew the three screws holding the top cover shielding then remove the top cover shielding.
17. Unscrew the four screws that lock the main board. 18. Disconnect the right speaker cable. 19. Disconnect the left speaker cable.
20. Remove the main board off the lower case. 21. Tear off the EMI tape on the main board. Chapter 3 49
22. Unscrew the four screws that lock the special nuts on the main board.
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Chapter 3
Disassembling the LCD Module-14.1 Inch
1. 2. . First, remove the six screw pads then remove the six screws as shown here. Detach the LCD bezel carefully.
3. 4.
Disconnect the inverter power cable and LCD CCFT cable, then remove the inverter board. Unscrew the four screws that fix the left and right hinges.
5. 6. 7.
Remove the right and the left hinges. Unscrew the four screws that fix the LCD to LCD panel. Two on each side. Then take the LCD off the LCD panel.
8. 9.
Remove the four screws that lock the right and the left LCD brackets. Two on each side. Tear off the LCD conductive fabric tape.
10. Tear off the tape that fastens the LCD cable then disconnect the LCD cable.
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Disassembling the LCD Module-15.1 Inch
1. 2. 3. . First, remove the two screw pads then remove the two screws as shown here. Detach the LCD bezel carefully. Detach the four square screw pads. Two on each side.
4. 5. 6.
Unscrew the six screws that fix LCD to the LCD panel; three on each side. Remove the four screws that fix the left and the right hinges; two on each side. Remove the left and the right hinges.
7. 8. 9.
Disconnect the inverter board power cable and LCD CCFT cable then remove the inverter board. Take the LCD off the LCD panel. Unscrew the six screws holding the right and the left brackets then remove the LCD brackets.
10. Tear off the conductive fabric tape. 11. Tear off the tape that fastens the LCD cable. 12. Then disconnect the LCD cable.
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Chapter 3
Disassembling the External Modules
Disassembling the HDD Module
1. 2. Remove the four screws on HDD tray, two on each side. Take the HDD off the HDD tray.
Disassembling the Floppy Disk Drive Module
1. 2. 3. Remove the two screws holding the FDD holder. Remove the screw that fixs the FDD holder then remove the FDD from the FDD holder. Disconnect the FDD FPC.
Disassembling the Optical Drive Module
1. 2. Unscrew the two screws holding the optical bracket. Then remove the optical bracket.
3. 4.
Remove the two screws that lock the ODD door. Then remove the ODD door.
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Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. 4. Duplicate symptom and obtain the failing symptoms in as much detail as possible. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Disassemble and assemble the unit without any power sources. If any problem occurs, you can perform visual inspection before you fellow this chapter's instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 5. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. The diagnostic test detected an error and displayed a FRU code. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To "Power System Check" on page 57. "Power-On Self-Test (POST) Error Message" on page 59 "Undetermined Problems" on page 67 "Error Message List" on page 60 "System Diagnostic Diskette" on page 40 "Power-On Self-Test (POST) Error Message" on page 59 Use the customer-reported symptoms and go to "Power-On Self-Test (POST) Error Message" on page 59 "Intermittent Problems" on page 66 "Undetermined Problems" on page 67
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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See "System Diagnostic Diskette" on page 40 for details. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program (see "System Diagnostic Diskette" on page 40). See if FDD Test is passed as the program runs to FDD Test. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program (refer to "System Diagnostic Diskette" on page 40. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
If an error occurs, reconnect the connector on the System board. If the error still remains:
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Chapter 4
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. See "System Diagnostic Diskette" on page 40 for details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.
The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. "Check the Battery Pack" on page 58
If you suspect a power problem, see the appropriate power supply check in the following list:
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Check the Battery Pack
To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. 3. Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
From Hardware:
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step. Replace touch pad PCB. If the touch pad still does not work, then replace FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
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Chapter 4
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 67. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.
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Index of Error Messages
Error Message List
Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found "Load Default Settings" in BIOS Setup Utility. RTC batter Main baord. "Load Default Settings" in BIOS Setup Utility. Main board. Enter Setup and see if fixed disk and drive A are properly identified. Dikette drive Hard disk drive Main board. FRU/Action in Sequence See ""Keyboard or Auxiliary Input Device Check" on page 57
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Error Message List
No beep Error Messages Power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter.) See "Power System Check" on page 57 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 57 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Power-on indicator turns on and a blinking cursor shown on LCD during POST. Ensure every connector is connected tightly and correctly. Main board
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Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / Error LCD backlight doesn't work Action in Sequence First, plug a monitor to CRT port. Next, enter BIOS utility to running "Load Default Settings" then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board LCD is too dark LCD brightness cannot be adjusted Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work). LCD cable LCD inverter LCD Main board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Reconnect the LCD cable LCD cable LCD Main board
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly HDD/CD-ROM active indicators cannot work Main board HDD/CD-ROM drive Device driver Main board Action in Sequence
Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See "Power System Check" on page 57. Battery pack AC adapter See if the thermal module is overheat (Heat sink or fan). Main board The system cannot power-on. Power source (battery pack and power adapter). See "Power System Check" on page 57. Battery pack Power adapter CPU Main board The system cannot power-off. In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD. Main board
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Power-Related Symptoms
Symptom / Error Battery can't be charged or discharged Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board Action in Sequence See "Check the Battery Pack" on page 58.
PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected PCMCIA slot assembly Main board PCMCIA slot assembly Check if the PCMCIA slot is blocked Main board Action in Sequence
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings" then reboot system. RAM module Main board Check BIOS revision System can power on, but you hear two long beeps: "B--, B--" and the LCD is blank. Reinsert DIMM DIMM Main board
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound. Microphone cannot work Speaker Main board Audio driver Volume control in Windows XP Main board Action in Sequence
Power Management-Related Symptoms
Symptom / Error The system will not enter hibernation mode Hard disk drive Main board The system doesn't enter standby mode after closing the lid of the portable computer. Driver of Power Option Properties Lid close switch in upper case Main board Action in Sequence Power option in Windows XP
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Power Management-Related Symptoms
Symptom / Error The system doesn't resume from hibernation/ standby mode. Action in Sequence Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesn't go higher than 90%. LCD cover switch Main board Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Main board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. Action in Sequence Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Main board External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching Keyboard Main board USB does not work correctly Print problems. See "System Diagnostic Diskette" on page 40 Main board Enter BIOS Setup Utility to execute "Load Default Settings" then reboot the system. Run printer self-test. Printer driver Printer cable Printer Main board Parallel port device problems Enter BIOS Setup Utility to execute "Load Default Settings" then reboot the system. Device driver Device cable Device Main board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard Main board Touchpad does not work. Reconnect touchpad cable. Touchpad board Main board Action in Sequence Reconnect the keyboard cable.
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Modem/LAN-Related Symptoms
Symptom / Error Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board Action in Sequence See "System Diagnostic Diskette" on page 40.
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 67.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See "Power System Check" on page 57): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly
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Chapter 5
Jumper and Connecto