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Acer TravelMate 3000 Series
Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on TravelMate 3000 service guide.

Date 2005/3/16

Chapter First Released Version

Updates

II

Copyright
Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

V

Chapter 1 System Specifications1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hardware Specifications and Configurations . . . . . . . . . . . . 23

Chapter 2 System Utilities 32
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chapter 3 Machine Disassembly and Replacement 45
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . Removing the miniPCI/Memory/HDD Module/Keyboard . . . Seperate the LCD module and main unit . . . . . . . . . . . . . . . Disassemble the main unit . . . . . . . . . . . . . . . . . . . . . . . . . . LCD module disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . HDD Disassembly and Reassembly . . . . . . . . . . . . . . . . . . . 46 47 49 50 52 53 56 58

Chapter 4 Troubleshooting 59

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self-Test (POST) Error Message . . . . . . . . . . . . Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .

60 63 64 66 70 74 75

Chapter 5 Jumper and Connector Locations 75
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Clear CMOS Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chapter 6 FRU (Field Replaceable Unit) List 79

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Appendix A Model Definition and Configuration 90
TravelMate 3000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Appendix B Test Compatible Components 91 Appendix C Online Support Information 94

Microsoft® Windows® XP Pro Environment Test . . . . . . . . . 92

Chapter 1

1

Chapter 1

System Specifications
Features
Below is a brief summary of TM3000 features:

Performance
Intel Dothan processor 730,740,750,760,770 Intel Celeron M 90um processor 350, 360, 370 Intel® 915GM chipset 256/512 MB of DDRII533/DDRII 400 SDRAM standard, upgradeable to 2GB with dual soDimm modules 2.5", 9.5mm, 40/60/80 GB and above high-capacity, Enhanced-IDE hard disk

Display
LCD support 12.1" Wide WXGA Analog CRT DAC interface support, up to 2048x1536 mode Dedicated LFP(local flat panel) LVDS interface Support DVMT 3.0 Video DVD/ PC-VCD support Max memory allocation support base on total system memory 1 MB or 8 MB of pre-allocated memory supported Dual Independent display pipes

Multimedia
Internal speakers x2 Internal Microphone x1 External Microphone/Line-in jack External Headphone/SPDIF jack HD audio interface Multi-stream DirectSound and DirectSound 3D acceleration S/PDIF output for PCm or AC-3 content

Communication
S/W modem 56K V.92 on MDC daughter card Broadcom 10/100/1G LAN solution 802.11a/b, 802.11a/b/g support Support Bluetooth 1.1 by BU5 Bluetooth mini USB module Built-in 2 Antenna One type 3B Mini-PCI slot

Chapter 1

1

Keyboard and Pointing Device
85/86/88 keys Windows keyboard Built-in touchpad pointing device Four cursosr keys, two Windows® keys, hot key controls, embedded numeric keypad 6 easy-launch buttons ( internet, email, wireless LAN, Bluetooth® , Empowering key and one userprogrammable button)

Expansion
One Type II PCMCIA CardBus slot One type II miniPCI slot Upgradeable memory modules Acer ezDock4 support

I/O Ports
Modem (RJ-11) port One RJ-45 jack for LAN (Ethernet 10/100/1000 Base-T) One external display (VGA) port One Microphone/line-in port One Headphone/speaker/line-out port(Support SPDIF) One Infrared (FIR) port One IEEE 1394 port Three USB 2.0 ports One 4-in-1 card reader (MS/MS Pro/MMC/SD) Acer ezDock4 support DC-in jack for AC adaptor

Security
Kensington lock slot BIOS user and supervisor password support

Software
Acer Launch Manager Acer eManager Acer System Recovery CD Acer disc-to-disc recovery3 Norton AntiVirusTM Adobe® Reader® CyberLinlk® PowerDVD® NTI CD-MakerTM

2

Chapter 1

System Block Diagram

Chapter 1

3

Board Layout
Top View

Bottom View

4

Chapter 1

Number CN2 CN3 CN4 CN5 CN6 CN7 CN8 CN9 CN10 CN11 CN12 CN13 CN14 CN15 CN16 CN17 CN18 CN19 CN20 CN21 CN22 CN23 CN24 CN25 PJ2 PJ3 Modem cable Switch board Internal keyboard LCD HDD Touchpad board Bluetooth module MDC modem PC card Internal speaker Internal MIC RJ11/RJ45 CRT USB USB EZ4 Mini PCI slot RTC battery DDR2 slot Audio board Card reader Fan USB 1394 DC board Battery

Item

Chapter 1

5

Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

# 1 2

Icon

Item Display screen Launch keys

Description Also called LCD (liquid-crystal display), displays computer output. Special keys for launching E-mail, Internet browser, eManager and frequently used programs. Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computer's functions and components. Comfortable support area for your hands when you use the computer. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Touch-sensitive pointing device which functions like a computer mouse. Turns on the computer power. Internal microphone for sound recording.

3

Status indicators

4 5

Palmrest Click buttons (left, center and right) Touchpad

6

7

Microphone

6

Chapter 1

8 9

Keyboard Power button

Inputs data into your computer Turns the computer on and off

Chapter 1

7

Front Closed View

# 1 2

Icon N/A

Item Speakers Bluetooth communications

Description Left and right speakers deliver stereo audio output. Press to enable/disable Bluetooth function. Loghts to indicate the status of Bluetooth communications.(Manufacturing option) Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications.(Manufacturing option) Lights when the computer is on. Description

3

Wireless communication

4
# Item

Power indicator

5

Battery indicator

Lights when the battery is being charged

#
6

Item

Description
Speaker/Line-Out/ Headphone jack COnnects to audio line-out devices(e.g. speakers, headphones)

#
7

Item
Microphone

Description
INternal microphone for sound recording.

8

Infrared port

Interfaces with infrared devices(e.g. infrared printer and IR-aware computer)

NOTE: The Bluetooth and Wireless buttons and indicators only work on models with Bluetooth and Wireless features, respectively.

8

Chapter 1

#

Item

Description

Left View

#

#

Item

Item
# 1 2 Icon N/A

Description

Description
Description Connects to a display device(e.g. external monitor, LCD projector) Connects to an Ethernet 10/100/1000 based network.

Item External display port Network LAN Jack

3

RJ-11 Modem jack

Connects to a phone line.

4

Two USB 2.0 ports

Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera).

Chapter 1

9

Right Panel

#

Item

Description

# 1
# Item

Icon

Item PC CardDescription slot

Description Connects to one Type II CardBus PC Card.

#

Item

Description

2

4-in-1 card reader
Note:

Note:
3 4 N/A PC Card slot eject button One USB2.0 port

Accepts MS, MMC, MS PRO, and SD cards. Note: Only one card can operate at any given time. Ejects the PC Card from the slot. Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera).

5

IEEE 1394 port

Connects to IEEE 1394 devices.

6 7

N/A

Ventilation Slots Security keylock

Enable the computer to stay cool. Connects to a Kensington-compatible computer security lock.

10

Chapter 1

Rear Panel

#
# Item

Icon

1

Item Description Power jack

Description Connectos to an AC adaptor

2 3

N/A

Battery Nay 124-pin Acer ezDock connector

Houses the computer's battery pack Connects to Acer ezDock

Chapter 1

11

Bottom Panel

#
# 1 2 3

Item
Icon N/A N/A N/A

Description
Item Battery bay Battery lock latches cooling fan Description Houses the computer's battery pack Lock the battery in place. Helps keep th ecomputer cool. Note: Do not cover or obstruct the opening of the fan. Enable the computer to stay cool. Houses the computer's main memory Unlatches the battery to remove the battery pack.

4 5 6

N/A N/A N/A

Ventilation slots

Note

Memory compartment Battery release latch

12

Chapter 1

Indicators
The computer has three easy-to-read status icons on the left side of the keyboard, and four located on the front of the computer.

Icon

Function Caps lock

Description Lights when Caps Lock is activated.

Num lock

Lights when Num Lock is activated.

HDD

Lights when the disc drive is active

Bluetooth communications

Indicates that (optional) Bluetooth is enabled.

Wireless communication

Indicates status of wireless LAN communication.

Power indicator

Lights when the computer is on.

Battery indicator

Lights when the battery is being charged

Chapter 1

13

Launch Keys
The four launch keys are located above the keyboard on the left hand side. They are designated as the mail button, the Web browser, the Acer Empowering Key, and a user programmable button. Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for Email and Internet programs, but can be reset by users. To set the mail, Web browser and programmable keys, run the acer Launch Manager.

"Acer eManager" on page 24

"Launch Manager" on page 26

Launch key Key Launch

Default applicationapplication Default

Email Web browser

Email application Internet browser application Acer eManager application

P P

User-programmable

In addition, there are two launch keys at the front panel. Even when the cover is closed, you can easily access the features of Wireless and Bluetooth. However, the Wireless and Bluetooth keys cannot be set by users.
Description Bluetooth communications Default application Press to enable/disable Bluetooth communications.

Wireless communication

Lights to indicate the status of wireless LAN (optional) communications.

14

Chapter 1

Using the Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Lock Keys
The keyboard has three lock keys which you can toggle on and off.

Lock key Caps Lock

Description
Lock Key Caps Lock Num lock (Fn+F11) Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press w and y respectively. Scroll Lock does not work with some applications.

Num Lock +
Scroll lock (Fn+F12)

Scroll Lock +

Chapter 1

15

Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired action

Desired Access Type numbers

Num Lock on

Num Lock On

Num Lock Off

Num Lock off

Use embedded keypad in the same way as the numeric keypad on a standard keyboard. Hold while pressing the key within the enbedded keypad. Type the letters in a normal manner.

Type letters

Fn

16

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key

Description
Key Icon

Key

Key Windows logo key

Description

Description Description

Pressed alone, this key has the same effect as Tab clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to E provide a variety ofTab function: + Tab (Activates next taskbar button) F E + E (Explores My Computer) + FM (Finds Document) F + M (Minimizes All) Shift + Windows logo key + M (Undoes Minimize All) M M j + R (Displays the Run... dialog box) Shift M R This key has the same effect as clicking the right R mouse button; it opens the application's context menu.

Tab E F

Application key

F1 M Shift R M

Chapter 1

17

Hot Keys
The computer employs hot keys or key combinations to access most of the computer's controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Fn

Hot key Fn F1

Hot Key Fn+F1

Icon

Function Icon

Function

Description

Description

Hot key help

Displays help on hot keys.

Fn+F2

Acer eSetting

Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key.

Fn F2

Fn+F3

Acer ePowerManagement

Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key.

Fn+F4

Sleep

Puts the computer in Sleep mode.

"Acer eManager" on page 24

Fn F3
Fn+F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

"Acer

Fn+F6

Screen blank

eManager" on page 24. off to save power. Turns the display screen backlight
Press any key to return.

Fn F4
Fn+F7 Touchpad toggle Turns the internal touchpad on and off.

Fn F5

Fn+F8

Speaker toggle

Turns the speakers on and off.

Fn F6
18 Chapter 1

Hot Key Fn+w

Icon

Function Volume up

Description Increases the speaker volume.

Fn+y

Volume down

Decreases the speaker volume.

Fn+x

Brightness up

Increases the screen brightness.

Fn+z

Brightness down

Decreases the screen brightness

Chapter 1

19

The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

Note for US keyboard users:

To verify the keyboard type in Windows XP, follow the steps below: 1. 2. 3. 4. 5. Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK.

Start Control Panel Language

Click on OK.

Regional and Language Options Details

To type the Euro symbol: 1. 2.

Locate the Euro symbol on your keyboard. Open a text editor or word processor.

International OK

3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

ADD OK

United States-

Alt Gr

Note www.microsoft.com/typography/faq/faq12.htm
20 Chapter 1

Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support.

NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

Touchpad Basics
The following teaches you how to use the touchpad:

Move your finger across the touchpad to move the cursor. Press the left (1) and right (4) buttons located on the edge of the touchpad to do selection and (2) execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the 4-way scroll (3) button (top/bottom/left/and right) to scroll.
Function Execute Left Button(1) Click twice Left button quickly (1) Click once Click and hold, then use finger to drag the cursor on the touchpad Click once Right Button(4) Scroll Button(3) Main Touchpad(2) Tap twice (at the same speed as double-clicking the mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

(1)

(4)

(3)

Function

Right button (4)

Main touchpad (2)

Select Drag

Access context menu

Chapter 1

21

Function Scroll

Left Button(1)

Right Button(4)

Scroll Button(3) Click and hold the button in the desired direction (up/ down/left/right)

Main Touchpad(2)

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad's responsiveness.

22

Chapter 1

Hardware Specifications and Configurations
Processor
Item CPU type Core logic CPU package CPU core voltage Intel 915GM chipset Intel 478-ball Micro FCBGA 1.340V(Highest frequency mode)~0.988V(Low frequency mode) Specification Intel Pentium M processor at 1.6~2.13GHz (Dothan)

BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Phneoix S2G16 SST 39SF040A, 512KX8 CMOS Boot Block Flash Memory 512KB 32-pin PLCC ACPI 1.0b/2.0, PCI 2.2, PnP BIOS 1.0a SMBIOS 2.3.1 WFM2.0, Intel AC97 CNR Specification, IrDA1.0, USB Specification 1.1/2.0PCMCIA 3.0 compliant, PC 99a and Mobile PC2001 compliant, Simple Boot Flag 1.0 Set by setup manual Specification

BIOS password control

Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU Advanced Transfer Cache 2048KB Always enabled Always enabled Fixed in write-back Specification

System Memory
Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 915GM 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB SODIMM module) DDR SODIMM 533 MHz 1.8V and 0.9V 1257 PCBGA You can install memory modules in any combinations as long as they match the above specifications. Specification

Chapter 1

23

Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB

Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB 1280MB 640MB 768MB 1024MB 1536MB 1024MB 1125MB 1280MB 1536MB 2048MB

Total Memory

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Features BroadCom BCM5788M 10/100/1000Mbps RJ45 left panel Integrated 10/100/1000 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Specification

IR Interface
Item Part name Package Performance Compliant VISHAY TFBS6614 8-pin SMT type Up to 4Mbit/s transfer rate IrDA standard Specification

Modem Interface
Item Data modem data baud rate (bps) Supports modem protocol 56K V.90/V.92/WWDAA Specification

24

Chapter 1

Modem Interface
Item Modem connector type Modem connector location RJ11 Left panel Specification

Mini-Bluetooth
Item Controller Interface ICH6-M USB bus Specification

MiniPCI
Item Controller Interface Data throughput Protocol Interface ICH6-M PCI bus 11M/54M bps 802.11a/b, 802.11 a/b/g Mini-PCI type IIIA Specification

. Hard Disk Drive Interface
Item Vendor & Model Name HGST Moraga S424040M9AT00 020ATMR04 80ATMR04 Capacity (GB) Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders Physical read/write heads Disks Spindle speed (RPM) Buffer size Interface Data transfer rate (buffer to/from media, Mbytes/s) Data transfer rate (host~buffer, Mbytes/ s) 16383 2 1 4200RPM 8MB ATA/ATAPI-6 Max. 46.5 16383 2/4/4 2 4200RPM 8MB ATA-2/ATA-3/ATA-4/ ATA-5/ATA-6 Max. 56 16383 2 1 5400RPM 8MB ATA/ATAPI-6 48.25 16383 3/3 2 4200RPM 8MB PATA Max. 48.25 40/60/80G 512 16 63 TOSHIBA Pluto MK4025GAS MK6025GAS MK8025GAS 40/60/80G 512 16 63 40G 512 16 63 80/60G 512 16 63 Segate N1 ST94019A Seagate N2 ST9808210A ST960821A

Performance Specifications

Ultra DMA mode: 100 MB/Sec

Ultra DMA mode:100 MB/Sec PIO mode: 16.6 MB/ Sec

Ultra DMA mode: 100 MB/Sec

Max. 100MB/Sec

Chapter 1

25

Hard Disk Drive Interface
Item DC Power Requirements Voltage tolerance 5V +/- 5% 5V +/- 5% 5V +/- 5% 5V +/- 5%

8X DVD Dual Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) (1) Read DVD-ROM DVD+R DVD-R CD-RW CD-ROM (2) Write CD-R CD-RW High Speed CD-RW Ultra Speed CD-RW DVD+R DVD+R DL DVD+RW DVD-R DVD-RW (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode Buffer Memory Interface Applicable disc format MAX 8X CAV (MAX 10800 KB/s) MAX 8X CAV (MAX 10800 KB/s) 1X, 2X, 2.4X(CLV) 1X, 2X CLV;MAX 6X CVA(MAX 5400 KB/s) MAX 24X CAV MAX 24X CAV MAX 24X Zone CLV 4X, 10X, 16X, 24X 4X CLV 2.4X, 4X , 6X, 8X 10XCLV 10XCLV Max.8X Zone CLV 2.4X, 4X 2.4X CLV Max.4X Zone CLV 2X, 4X Max.8X Zone CLV 2X Max.4X Zone CLV 16.6MB/s: PIO mode4 16.6MB/s: Multi word mode2 33.3MB/s: Ultra DMA mode2 2MB Enhanced IDE(ATAPI) compatible DVD: DVD-ROM, DVD-Video, DVD-Audio DVD-R single/multi border(s)(Read only) DVD+R single/multi session(s) DVD-RW(Read only) DVD+RW CD: CD-DA, CD-TEXT, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD(MPEG-1), Karaoke-CD, Photo-CD, Enhance CD, CD extra, I-Trax CD and UDF Load: Manual load/DC brushless motor system Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Max. 1500 mA 5 V +/- 5 % (Operating) 16.6MB/s: PIO mode4 16.6MB/s: Multi word mode2 33.3MB/s: Ultra DMA mode2 2MB Enhanced IDE(ATAPI) compatible DVD: DVD-VIDEO,DVD-ROM, DVDR(3.9GB, 4.7GB), DVD-RW (Ver1.1) DVD+R, DVD+R DL, DVD+RW CD: CD-Audio, CD-ROM, CD-R/RW CDROM XA, , PhotoCD (Single and Multi Session), Video CD, CD-Extra (CD+), , CD-Text, Hybrid SACD Lite-On SOSW-852S Specification PANASONIC UJ-840BQ

Loading mechanism

Load: Manual Release: (a) Electrical Release

Power Consumption Input Voltage

Max. 1800 mA 5 V +/- 5 % (Operating)

Combo Drive Interface
Item Vendor & model name LiteOn LSC-24083K Specification PANASONIC UJDA-770

26

Chapter 1

Combo Drive Interface
Item Performance Specification Transfer rate (KB/sec) (1) Read DVD-ROM CD-ROM DVD-Video DVD-R DVD-RW DVD-RAM DVD+R DVD+R DL DVD+RW CD-R/RW/ROM CD-DA(DAE) CD-DA(Audio out)/CD-I/ Video CD (2) Write CD-R LS-RW HS-RW US-RW DVD-R DVD-RW DVD+R DVD+R DL DVD+RW DVD-RAM (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode Buffer Memory Interface Applicable disc format 8X CAV( MAX 10800 kB/s) 24X CAV(MAX 3600 kB/s) Specification

MAX. 10-24X MAX. 10-24X MAX. 10-24X 2X, 4X, 8X(CLV), 10-12X, 10-16X, 10-24X CAV 2X, 4X (CLV) 4X, 8X, 10X(CLV); MAX. 10-24X(CAV) 10X(CLV); MAX. 10-24X(CAV)

16.6MB/s: PIO mode4 16.6MB/s: Multi word mode2 33.3MB/s: Ultra DMA mode2 2MB ATAPI CD: CD-DA, CD-TEXT, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, VideoCD(MPEG-1), Karaoke-CD, PhotoCD, Enhance CD, CD extra, I-Trax CD and UDF DVD: DVD-VIDEO, DVD-ROM, DVDR(3.9GB,4.7GB), DVDRW(Ver1.1), DVD-RAM, DVD+R,DVD+R DL, DVD+RW Manual load/DC brushless motor system Max. 1200 mA +5V+/-0.25V 2MB ATAPI CD: CD-DA,CD-ROM,CD-R,CDRW,CD-ROMXA,photoCD, Video CD, CD-EXTRA(CD+), CD-Text DVD: DVD-VIDEO, DVD-ROM, DVDR(3.9GB,4.7GB), DVDRW(Ver1.1), DVD-RAM, DVD+R,DVD+R DL, DVD+RW

Loading mechanism Power Consumption Operating Voltage

Tray Max. 1.9A +5V+/-5%

Audio Interface Item
Audio Controller Audio Package Sigmatel STAC9200 TQFP 48 pin

Specification

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Audio Interface Item
Audio onboard or optional Mono or Stereo Resolution Compatibility Power support Sampling rate Sound Quality Internal speaker / Quantity Built-in Stereo 16/20/24-bit S/PDIF-OUT supoprts 44.1/48/96 kHz sample rate 16/20/24-bit S/PDIF-IN supoprts 44.1/48/96 kHz sample rate Microsoft PC99/2001, AC97 2.3 & WHQL/WLP2.0 Digital: 3.3V Analog: 3.3V/5.0V Up to 96 KHz Max. 100dB Yes / 2

Specification

USB Port
Item Controller USB Compliancy Level OHCI Number of USB port Location Serial port function control ICH6-M 2.0 USB 2.0 3 One on the right side; two on the left side Enable/Disable by BIOS Setup Specification

IEEE 1394 Port
Item Controller Number of IEEE 1394 port Location Interface Compatibility TI PC7411 1 right panel PCI ACPI2.0, PCI Local Bus Specification V2.2, PC 98/99 and PC 2001 Specification

PCMCIA Port Item
PCMCIA controller Supports card type Number of slots Access location Data Throughput IRQ Support TI PC7411 PCMCIA 2.1, JEIDA4.2 R2, ExCA compatible One type-II left Side Max. 132 MB/s Supports serialized IRQ with PCI interrupts

Specification

System Board Major Chips Item
System core logic Intel 915PGM Chipset

Controller

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Chapter 1

System Board Major Chips Item
Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller USB 2.0 MODEM Wireless 802.11a+b/a+b+g PCMCIA 3-in-1 card reader NS87383, TQFP 64-pin Sigmatel STAC9200 Intel 915GM ICH6-M NS PC87541 ICH6-M V.92, Ambient MDC 1.5 ICH6-M Ti PC7411 Ti PC7411

Controller

Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows logo key and Application key Multi-Language NS87541 Standard keyboard N/A Yes Yes Specification

Battery Item
Vendor & model name Battery Type Typical capacity Cell voltage Number of battery cell Package configuration Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 GND SDA SCL TH BAT+ Panasonic Li-ion 4700mAh 3700 mV 6

Specification

Item
Vendor & model name Battery Type Typical capacity Cell voltage Number of battery cell Package configuration Pin 1 GND Sanyo Li-ion 4700mAh 3.6~3.7V 6

Specification

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Item
Pin 2 Pin 3 Pin 4 Pin 5 SDA SCL TH BAT+

Specification

LCD
Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch(mm) Pixel Arrangement Display Mode Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time+Fall Time)msec Normal Input Voltage of Power Supply Power Consumption (watt) Weight Physical Size(mm) Electrical Interface 300 :1(Min) 25(Typical) 35(Max) +3.3V(Typical) 5.0(Typical) 305g (w/o Inverter) 275.82(W)x178(H)x5.5( D) (Max) R/G/B Data, 2Sync, Signals, Clock (4 pairs LVDS), DSPTMG Native 262K colours 40/40 20/40 0 to +50 -25 to +60 300:1(Min) 50(Max) +3.3V(Typical) 4.8(Typical) 250g 275.0(W)x173.5(H)x5.2( D)(Max) LVDS interface system(H-Sync, VSync) 256K colors N/A 300:1(Typical) 25(Typical) 35(Max) +3.3V(Typical) 3.66(typ) IL=6.0 305g(Typical) 276.3(W)x178.5(H)x5 .5(D)(Max) LVDS(DF19K-20P1H) Native 262K colours 45/45 15/35 0 to +50 -25 to +60
2

Specification AUO B121EW01 V0 AUO B121EW02 V1 12.1" wide 261.12(W)163.2(H) 1280x800 0.204(per on triad)x0.204 RGB vertical stripe Normally white 200(Typical) Toshiba 21EX1S-V05 12.1" XGA WIDE 263.04(W)x157.824(H) 1280x768 0.2055(W)x0.2055(H) RGB vertical stripe Normally white 250(Typical) CMO N121|1-L 01 12.1" wide 147.3(L/R) 1280x800 0.204x0.204 RGB vertical stripe Normally white 170(Typical)

Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range( ° C) Operating Storage (shipping)

0 to +50 -20 to +60

LCD Inverter
Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) QCI AS023215701 Duty 30~100% 8~20V <1500 mA typ 660Vrms typ 5.7~6.5mA(At Max. Brightness) Specification

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Chapter 1

LCD Inverter
Item Output voltage frequency (k Hz) 51~59KHz Specification

AC Adaptor
Item Vendor & model name Input Voltage input power rating Input Frequency Range Input AC current Output Voltage Output Current Inrush current Efficiency Delta SADP-65KB Normal: 90 to 264 (VAC) <= 80 (watts) 47 to 63 Hz 100Vac, 240Vac/3.42A load 18.4V to 19.6V 0A to 3.42A 240Vac(Cold Start) 100Vac/65W load 240Vac/65W load Specification Lite-On PA 165 02Q2 Normal: 100 to 127(VAC) <=80(watts) 50/60 Hz 1.6A [email protected]/47Hz 18.05V to 19.95V 3.42A(Max) <=220Amps(Cold Start/Hot Start) 100Vac/65W load 240Vac/65W load

System Power Management
ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3)(Sleeping State) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the CPU and hard disc may be power managed in this state. CPU set Power Down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Save to Disk (S4)(Sleeping State) Also called Hibernate state. System saves all system states and data onto the disc prior to power off the whole system.

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. Press during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

PhoenixBIOS Setup Utility . Info. Main Advanced Security Boot Exit

CPU Type: : CPU Speed :

Intel(R) Pentium(R) M processor 2.00GHz 2000 MHz

HDD Model Name: ST9808210A HDD Serial Number: 3LF08KTN System BIOS Version: S2B21 VGA BIOS Version: KBC Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: TravelMate 3000E Acer 806C28107E640010B3FA00C09F77A8A6 Alviso 3412 1A26 LXT123456705040104EF00

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub- Menu

F9 Setup Defaults F10 Save and Exit

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Navigating the BIOS Utility
There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q. A plus sign (+) indicates the item has sub-items. Press e to expand this item. Press ^ while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system.

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Information
PhoenixBIOS Setup Utility . Info. Main Advanced Security Boot Exit

CPU Type: : CPU Speed :

Intel(R) Pentium(R) M processor 2.00GHz 2000 MHz

HDD Model Name: ST9808210A HDD Serial Number: 3LF08KTN System BIOS Version: S2B21 VGA BIOS Version: KBC Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: TravelMate 3000E Acer 806C28107E640010B3FA00C09F77A8A6 Alviso 3412 1A26 LXT123456705040104EF00

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub- Menu

F9 Setup Defaults F10 Save and Exit

Parameter HDD Model Name

Description This field displays the model name of HDD installed on Primary IDE master. The system can automatically detect the hard disc model name. If there is no hard disc drive or unknown type, this field would display "None". This field shows the serial number of HDD installed on Primary IDE master. If no hard disc drive or other devices are installed, this field would display a blank line. This field shows the serial number of HDD installed on Secondary IDE master. If no hard disc drive or other devices are installed, this field would display a blank line. This will be visible only when there is an internal LAN device present.

HDD Serial Number Serial Number UUID

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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit

Item Specific Help System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot F12 Boot Menu: D2D Recovery: [11:59:38] [02/04/2005] 640 KB 502 KB 128 MB [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] , , or selects field.

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub-Menu

F9 Setup Defaults F10 Save and Exit

NOTE: The screen above is for reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter System Time System Date

Description Sets the system time. Sets the system date.

Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date

System Memory Extended Memory

This field reports the memory size of the system. Memory size is fixed to 640KB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-2MB Shows the VGA memory size. The default value is set to 64MB

Video Memory

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Parameter Quiet Boot

Description Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled.

Format/Option Option: Enabled or Disabled

Power on display

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the system's external video port (for an external CRT or projector).

Option: Auto or Both

Network Boot F12 Boot Menu D2D Recovery

Allows user to enable/disable the Network boot function. Allow user to enable/disable the F12 boot meny function. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

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Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit

Serial port A: Infrared Port:: Parallel port: Mode:

[Auto] [Auto] [Auto] [ECP]

Item Specific Help

Configure serial port A using oprions: [Disabled] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub- Menu

F9 Setup Defaults F10 Save and Exit

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Parameter Serial port A Infrared Port Parallel Port Mode

Description Configure serial port A using options Enables, disables or auto detects the Infrared port. Enables, disables or auto detects the parallel port. Sets the operation mode of the parallel port.

Options Auto/Enabled/Disabled Auto/Enabled/Disabled

Enabled/Disabled/Auto ECP, EPP, Output only or Bidirectional

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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

Info.

Main

PhoenixBIOS Setup Utility Security Advanced

Boot

Exit

Supervisor Password Is: User Password Is: HDD Password Is: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot:

Clear Clear Clear 19894343 [Enter] [Enter] [Enter] [Disabled]

Item Specific Help

Supervisor Password controls accesses of the setup utility.

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub-Menu

F9 Setup Defaults F10 Save and Exit

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Supervisor Password is User Password is Set Supervisor Password

Description Shows the setting of the supervisor password. Shows the setting of the uer password. Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. This feature is available to user when Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is set and password on HDD is set to enabled. Supervisor Password is written to HDD only when Supervisor password is being set. User password is written to HDD when both passwords are set. When both Supervisor and user password are present, both passwords can unlock the HDD. Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear or Set Clear or Set

Set User Password

HDD Password

Password on Boot

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears:

2.

Type a password in the "Enter New Password" field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the "Confirm New Password" field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 39 Press e. Chapter 2

4. 5.

After setting the password, the computer sets the User Password parameter to "Set". If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password
Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:

2. 3. 4.

Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to "Clear". When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears:

2. 3. 4. 5. 6.

Type the current password in the Enter Current Password field and press e. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press e. After setting the password, the computer sets the User Password parameter to "Set". If desired, you can enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility.

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If the verification is OK, the screen will display as following.

The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning.

If the new password and confirm new password strings do not match, the screen will display the following message.

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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit

+Hard Drive Floppy Devices CD-ROM/DVD Drive Network Boot

Item Specific Help

+ and - indicate device categories. Use to expand/collapse. Boot order is top-down using only the top device in each category. Use and to move highlighted item up and down.

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub-Menu

F9 Setup Defaults F10 Save and Exit

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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit

Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes to CMOS.

F1 Help Esc Exit



Select Item Select Menu

F5/F6 Change Values Enter Select 4 Sub-Menu

F9 Setup Defaults F10 Save and Exit

The table below describes the parameters in this screen.

Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes

Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

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Chapter 2

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

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Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.

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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.

3. Remove the battery pack. NOTE: TravelMate 3000 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors. NOTE: There are several types of screws used to secure bottom case and upper case assembly. The screws vary in length. Please refer the picture below, group the same type of screws together during service disassembling. Please also remember the screw location for each screw type. If you fasten the screw to the wrong location, the screw may be too long to damage the main board.

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Chapter 3

Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

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47

Removing the Battery Pack
1. 2. 3. Release the battery lock. Slide the battery latch. Remove the battery pack.

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Chapter 3

Removing the miniPCI/Memory/HDD Module/Keyboard
Removing the miniPCI and Memory
1. 2. 3. 4. 5. Remove the two screws that secure the RAM door and remove the RAM door. Release the wireless antenna. Press the latch on left and right side to pop out the miniPCI and remove it. Press the latch on left and right side to pop out the memory and remove it. Press the latch on left and right side to pop out the other memory and remove it.

Removing the HDD
1. 2. Remove the two screws that secure the HDD. Pull the HDD out and remove it from the main unit.

Removing the keyboard
1. 2. 3. 4. 5. Open the LCD panel. Release the two inner keyboard latches that secure the keyboard with flat screw driver. Release another two outer keyboard latches. Pull the keyboard and trun it over. Disconnect the keyboard FFC from the mainboard.

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6.

Remove the keyboard from the main unit.

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Chapter 3

Seperate the LCD module and main unit
1. 2. 3. Disconnect the function key board FFC from the mainboard. Disconnect the LCD cable from the mainboard. Disconnect the touchpad board FFC from the mainboard.

4. 5. 6. 7. 8. 9.

Remove the three screws that secure the left and right hinge cover. Pull the left hinge up and slide it out as show. Pull the right hinge cover up and slide it out as show. Disconnect the function key board FFC from the function key board. Remove the screw that secures the function key board. Remove the function key board from the left hinge cover.

10. Pull the wireless antenna out. 11. Detach the LCD module from the main unit.

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Disassemble the main unit
Separate upper and lower case
1. 2. 3. Turn the main unit over. Remove the eighteen screws that secure the lower case. Detach the upper case from the lower case assembly.

Removing the Bluetooth module
1. 2. 3. 4. 5. Tear off the mylar on the Bluetooth cable Disconnect the Bluetooth cable from the mainboard. Remove the two screws that secure the Bluetooth module. Remove the Bluetooth module from the mainboard. Disconnect the Bluetooth cable from the Bluetooth module.

Removing the MDC module
1. 2. 3. 4. 5. Tear off the mylar on the MDC cable. Disconnec the MDC cable from the mainboard. Remove the MDC cable from the wire groove. Remove the two screws that secure the MDC board. Remove the MDC board from the mainboard.

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Chapter 3

6.

Disconnect the MDC cable from the MDC board.

Removing the audio module
1. 2. Remove the screw that secures the audio board. Remove the audio board from the mainboard.

Removing the mainboard from lower case
1. Press the button and remove the dummy card from the PCMCIA card slot.

2. 3.

Disconnect the speaker cable from the mainboard. Disconnect the microphone cable from the mainboard.

4. 5. 6. 7. 8.

Remove the four screws that secure tha mainboard. Detach the mainboard from the lower case. Remove the power board from the mainboard. Remove the three screws that secure the thermal following the order 1, 2, 3. Disconnect the fan cable from the mainboard.

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9.

Remove the thermal module from the mainboard.

10. Tear off the mylar on the touchpad board FFC. 11. Disconnect the touchpad board FFC from the touchpad board. 12. Disconnect another FFC from the touchpad board. 13. Remove the two screws that secure the touchpad board. 14. Remove the touchpad board from the upper case. 15. This completes the main unit disassembly.

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Chapter 3

LCD module disassembly
1. 2. Remove the six screw pads. Remove the six screws that secure the LCD bezel.

3.

Release the latches one by one. Please note that the bezel is fragile. Need to follow the following disassembly pictures from left to right.

4.

Pull the bezel a little bit forward that paralleled LCD cover and remove the LCD bezel.

5. 6. 7. 8.

Pull the inverter board out. Disconnect the LVDS cable from the inverter board. Disconnect the LCD cable from the inverter board. Remove the inverter board.

9.

Remove the four screws that secure the LCD.

10. Remove the LCD from the cover assembly. 11. Tear off the tape on the wireless antenna cable. 12. Remvoe the four screws that secure the wireless antenna.

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13. Remove the wireless antenna from the cover assembly.

14. Remove the two screws that secure the left LCD bracket. 15. Remove the left LCD bracket from the LCD. 16. Remove the two screws that secure the right LCD bracket. 17. Remove the right LCD bracket from the LCD.

18. Turn the LCD back. 19. Tear off the tape on theLCD cable. 20. Disconnect the LCD cable from the LCD. 21. This completes the LCD disassembly.

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Chapter 3

HDD Disassembly and Reassembly
1. 2. 3. 4. 5. 6. Remove the two screws that secure the HDD holder on on side. Remove the two screws that secure the HDD holder on the other side. Lift up the HDD and remove it from the HDD holder. Place the HDD back to the HDD holder Secure the HDD with two screws on one side. This complete the HDD module disassembly and reassembly.

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Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. 4. Duplicate symptom and obtain the failing symptoms in as much detail as possible. Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Disassemble and assemble the unit without any power sources. If any problem occurs, you can perform visual inspection before you fellow this chapter's instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 5. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).

Go To "Power System Check" on page 60. "Power-On Self-Test (POST) Error Message" on page 62 "Undetermined Problems" on page 74 "Error Message List" on page 63 "Power-On Self-Test (POST) Error Message" on page 62 Use the customer-reported symptoms and go to "Power-On Self-Test (POST) Error Message" on page 62 "Intermittent Problems" on page 73 "Undetermined Problems" on page 74

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System Check Procedures
External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. 2. 3. Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. 2. 3. 1. 2. 3. Boot from the diagnostics diskette and start the diagnostics program. See if CD-ROM Test is passed when the program runs to CD-ROM Test. Follow the instructions in the message window. Reconnect the external diskette drive/CD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

If an error occurs, reconnect the connector on the System board. If the error still remains:

Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. 2. 3. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 59 Chapter 4

Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. "Check the Battery Pack" on page 61

If you suspect a power problem, see the appropriate power supply check in the following list:

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Check the Battery Pack
To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. 3. Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

From Hardware:

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad check
If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K. If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB connects properly. If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then replace switch board. If no, then go to next step. Replace touch pad PCB. If the touch pad still does not work, then replace FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

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Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 74. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

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Index of Error Messages
Error Message List
Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found "Load Default Settings" in BIOS Setup Utility. RTC battery Main baord "Load Default Settings" in BIOS Setup Utility. Main board Enter Setup and see if fixed disk and drive A are properly identified. Dikette drive Hard disk drive Main board FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 59

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Error Message List
No beep Error Messages Power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter.) See "Power System Check" on page 60 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 60 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD cable LCD inverter LCD Main board Power-on indicator turns on and a blinking cursor shown on LCD during POST. Ensure every connector is connected tightly and correctly. Main board

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Phoenix BIOS Beep Codes
Code 02h 03h 04h 06h 07h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 28h 29h 2Ah 2Ch 2Eh 2Fh 32h 33h 36h 38h 3Ah 3Ch 3Dh 41h 42h 45h 46h 2-1-2-3 1-3-4-1 1-3-4-3 1-3-1-1 1-3-1-3 1-2-2-3 Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from the ROM. Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line