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Travel Mate 720
Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: 49.42C01.001 DOC. NO.: SG295-9803A

PRINTED IN TAIWAN

Copyright
Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

II

Conventions
The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear onscreen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

III

Preface
Before using this information and the product it supports, please read the following general information! 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2 Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

IV

Table of Contents
Chapter 1 System Specifications
Major Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Video Performance . . . . . . . . . . . . . . . . . . . . . 2 Simultaneous Display . . . . . . . . . . . . . . . . . . . 2 Dual Display . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Power Management . . . . . . . . . . . . . . . . . . . . 2 Opening and Closing the Display . . . . . . . . . . 3 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Special Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 5 I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Rear Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Right Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Bottom Port . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Hardware Configuration and Specifications . . . . . 14 Power Management . . . . . . . . . . . . . . . . . . . . . . . 27 Power Management Modes . . . . . . . . . . . . . . 27 Advanced Power Management . . . . . . . . . . . 30 Advanced Configuration and Power Interface 30

Chapter 2

System Utilities
32 32 33 34 35 36 38 39 40 41 41 42 47 48

PhDISK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notebook Manager . . . . . . . . . . . . . . . . . . . . . . . . Information Viewer . . . . . . . . . . . . . . . . . . . . . Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Management . . . . . . . . . . . . . . . . . . . Display Device . . . . . . . . . . . . . . . . . . . . . . . Line-in/Microphone . . . . . . . . . . . . . . . . . . . . Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the Setup Utility . . . . . . . . . . . . . . Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V

Table of Contents
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Chapter 3

Removal and Replacement

External Module Replacement . . . . . . . . . . . . . . . . 57 Reassembling the Modem Board . . . . . . . . . . 57 Installing Memory . . . . . . . . . . . . . . . . . . . . . . 57 Disassembling the CD-ROM Drive . . . . . . . . . 58 Removing the Hard Disk Drive . . . . . . . . . . . . 59 Disassembling the Hard Disk Drive . . . . . . . . 59 Removing and Replacing the Battery Pack . . 60 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . 62 Removing the LCD . . . . . . . . . . . . . . . . . . . . . . . . . 65 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . 68 Disassembling the Upper Case . . . . . . . . . . . . . . . 70 Removing the Speakers . . . . . . . . . . . . . . . . . 72 Removing the Touchpad Bracket . . . . . . . . . . 73 Disassembling the Lower Case . . . . . . . . . . . . . . . 74 Removing the Floppy Disk Drive . . . . . . . . . . 74 Disassembling the Fan . . . . . . . . . . . . . . . . . . 75 Removing the System Board . . . . . . . . . . . . . 76 Removing the IDE Board . . . . . . . . . . . . . . . . 77 Removing the PCMCIA Card . . . . . . . . . . . . . 77 Disassembling the LCD . . . . . . . . . . . . . . . . . . . . . 78

Chapter 4

Troubleshooting

Diskette Drive Checkout . . . . . . . . . . . . . . . . . 83 CD-ROM Driver Test . . . . . . . . . . . . . . . . . . . 83 Keyboard or Auxiliary Input Device Checkout 84 Memory Checkout . . . . . . . . . . . . . . . . . . . . . 85 Power System Checkout . . . . . . . . . . . . . . . . 86 TouchPad Checkout . . . . . . . . . . . . . . . . . . . . 88 Symptom-to-FRU Index . . . . . . . . . . . . . . . . . . . . . 89 Numeric Error Codes . . . . . . . . . . . . . . . . . . . 89 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . 95 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . 96 Utility Program Diskette . . . . . . . . . . . . . . . . . . . . . 97 Setting LCD Panel ID . . . . . . . . . . . . . . . . . . . 97

VI

Table of Contents
Setting Thermal Sensor Utility . . . . . . . . . . . . 97 Running the Diagnostics . . . . . . . . . . . . . . . . 98

Chapter 5

Jumper and Connector Information

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 6

FRU (Field Replaceable Unit) List

Appendix A Model Definition and Configuration Appendix B Test Compatible Components List
PCMCIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PCMCIA Cards Tested for Year2000 Compliance Long Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Year2000 Compliance Test . . . . . . . . . . . . . . . . . 124 125 126 126

Appendix C Online Support Information Index

VII

Table of Contents

VIII

Chapter 1

System Specifications
Major Features
System

6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6

Intel Pentium® II processor 64-bit main memory and on-die1 L2 cache memory Large and vibrant Thin-Film-Transistor (TFT) Extended Graphics Array (XGA) Liquid Crystal Display (LCD) 256-bit PCI/AGP graphics acceleration with 2.5MB graphics memory Internal, Ultra-slim, high-speed and removable CD-ROM drive (AcerMedia Bay) Internal 3.5-inch floppy drive High-capacity, Enhanced-IDE removable hard disk Lithium-Ion battery pack Power management system 16-bit high-fidelity PCI stereo audio with 3-D sound and wavetable synthesizer Built-in dual speakers and echo-cancelling microphone S-video output Dual display capability

Connectivity
High-speed fax/data PCI modem Fast infrared(FIR) wireless communication Universal Serial Bus (USB) port Sleek, smooth and stylish design Full-sized keyboard Wide and curved palm rest Ergonomically-centered touchpad pointing device CardBus PC Card (formerly PCMCIA) slots (two type II/I or one type III) with Zoomed Video (ZV) support DockMate V mini docking station option for one-step connection and disconnection of peripherals Upgradeable memory and hard disk

1

"on-die" means "on chip"

Chapter 1

1

Display
The large graphics display offers excellent viewing, display quality and desktop performance graphics. The computer supports a Thin-Film Transistor (TFT) liquid crystal display (LCD) displaying 16-bit hi-color at 1024x768 Extended Graphics Array (XGA) resolution.

Video Performance
PCI local bus video with industry-leading 256-bit graphics acceleration and high-speed 2.5MB Synchronous Graphics Random Access Memory (SGRAM) boost video performance.

Simultaneous Display
The computer's large display and multimedia capabilities are great for giving presentations. If you prefer, you can also connect an external monitor when giving presentations. This computer supports simultaneous LCD and CRT display. Simultaneous display allows you to control the presentation from your computer and at the same time face your audience. With the built-in Svideo output jack, you can even connect other output display devices such as LCD projection panels for large-audience presentations.

Dual Display
The computer's unique graphics chip takes advantage of Windows 98's multidisplay capability, allowing you to extend your desktop to an external display device, such as an external monitor or projector. With this feature enabled, you can move program windows to/from the computer LCD and the external monitor.

Power Management
The power management system incorporates an "automatic LCD dim" feature that automatically decides the best settings for your display and at the same time conserves power.

2

System Specifications

Opening and Closing the Display
To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to conserve power when you close the display cover, and turns it back on when you open the display cover. Note: If an external monitor is connected, the computer turns off the display (but does not enter standby mode) when you close the display cover. To close the display cover, fold it down gently until the display cover latch clicks into place. Warning: To avoid damaging the display, do not slam it when you close it. Also, do not place any object on top of the computer when the display is closed.

Chapter 1

3

Indicators

The computer has six easy-to-read status indicators (LEDs) under the display screen. The Power and Standby indicators are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

Icon

Function Power

Description Lights when the computer is on.

Standby

Lights when the computer enters Standby mode.

Media Activity

Lights when the floppy drive, hard disk or CD-ROM drive (or other AcerMedia Bay module) is active. Lights when the battery is being charged.

Battery Charge Caps Lock

Lights when Caps Lock is activated

Num Lock

Lights when Numeric Lock is activated

4

System Specifications

Keyboard
The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Special Keys
Lock Keys

The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num Lock (Fn-F11) Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press or respectively. Scroll Lock does not work with some applications.

Scroll Lock (Fn-F12)

Chapter 1

5

Embedded Numeric Keypad

6

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num Lock On Type numbers in a normal manner. Hold Shift while using cursor-control keys. Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursorcontrol keys. Type the letters in a normal manner.

Note: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

6

System Specifications

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key

Description

Windows logo key

Start button. Combinations with this key performs special functions. Below are a few examples:

á + Tab (Activates next Taskbar button) á + E (Explores My Computer) á + F (Finds a Document) á + M (Minimizes All) Shift + á + M (Undoes Minimize All) á + R (Displays the dialog box)
Application key Opens the application's context menu (same as right-click).

Chapter 1

7

Hot Keys

The computer employs hot keys or key combinations to access most of the computer's control like screen contrast and brightness, volume output and the BIOS setup utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination
Hot Key Fn+F1 Icon Function Hot key help Description Displays a list of the hotkeys and their functions. Accesses the notebook configuration utility. Puts the computer in Standby mode. Press any key to return. Puts the computer in Hibernation mode (if PHDISK, the hibernation utility, is installed, valid and enabled). Press the power switch to resume. Otherwise, the computer enters Standby mode. Note: If ACPI support is enabled, pressing this key puts the computer in sleep mode. Fn+F5 Screen blank Turns the display screen backlight off to save power. Press any key to return. Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Fn+F2

Setup

Fn+F3

Standby

Fn+F4

Hibernation

Fn+F6

Display toggle

8

System Specifications

Hot Key Fn+F7

Icon

Function Touchpad on/ off Speaker on/off

Description Turns the internal touchpad on and off. Turns the speakers on and off; mutes the sound. Increases the screen brightness.

Fn+F8

Fn+

Brightness up

Fn+

Brightness down

Decreases the screen brightness.

Chapter 1

9

I/O Ports
Rear Ports

Icon

Port Speaker-out jack

Connects to... Speakers or headphones

Line-in/Microphone-in jack

Audio line-in device with a 3.5mm minijack (e.g., condenser microphone, audio CD player, stereo walkman). Serial device (e.g., serial mouse)

Serial port

Modem jack

Phone line

Parallel port

Parallel device (e.g., parallel printer)

External monitor port

Display monitor (up to 1024x768 resolution, 64K-colors)

10

System Specifications

Icon

Port DC-in jack

Connects to... AC adapter and power outlet

Fax/Data Modem Some models have a built-in V.90 56Kbps PCI fax/data modem. Note: This modem port is not compatible with digital phone lines. Plugging this
modem into a digital phone line will damage the modem.

To use the fax/data modem port, connect a phone cable from the modem port to a telephone jack.

Chapter 1

11

Right Ports

Icon

Port PC Card slots

Connects to... 16-bit PC Cards and 32-bit CardBus PC Cards (ZV- support)

PS/2 port

PS/2-compatible device (e.g., PS/2 keyboard/mouse/keypad).

12

System Specifications

Bottom Port

Icon

Port Mini docking connector

Connects to... DockMate V mini docking station

Chapter 1

13

Hardware Configuration and Specifications
Memory Address Map
Address Range 000000-09FFFF 0A0000-0BFFFF 0C0000-0CBFFF 0F0000-0FFFFF 100000-top limited FE0000-FFFFFF Definition 640 KB memory 128 KB video RAM Video BIOS 64 KB system BIOS Extended memory 256 KB system ROM Function Base memory Reserved Video BIOS System BIOS SIMM memory Duplicate of code assignment at 0E00000FFFFF

Interrupt channel default assignment
Channel NMI IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 Default setting System errors System timer Keyboard (cascade) Modem/COM1 (can be disable) Infrared SoundBlaster Audio (PCI device) Floppy Printer Real time clock (SCI for ACPI OS) PCI device Modem PCI device Pointing device Math coprocessor Hard disk driver Edge trigger Edge trigger Edge trigger Edge trigger Edge trigger Level trigger Dynamically programmable Dynamically programmable PCI interrupt sharing mode Remarks

IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14

Edge trigger Edge trigger Edge trigger Level trigger Edge trigger Level trigger Edge trigger Edge trigger PCI interrupt sharing Dynamically programmable PCI interrupt sharing Dynamically programmable

14

System Specifications

Interrupt channel default assignment
Channel IRQ15 Default setting CD-ROM driver mode Remarks

DMA channel default assignment
Channel DRQ/DACK0 DRQ/DACK1 DRQ/DACK2 DRQ/DACK3 DRQ/DACK5 DRQ/DACK6 DRQ/DACK7 Default setting Reserved ECP Floppy Fast Infrared Reserved Reserved Reserved 8-bit 8-bit 8-bit 8-bit 16-bit 16-bit 16-bit Mode

I/O address map
Address 000-00F 020-021 040-043 048-04B 060-06E 070-071 080-08F 0A0-0A1 0C0-0DF 1F0-1F7 220-22F 230-23F 240-24F 250-25F 278-27F 2E8-2EF 2F8-2FF 378, 37A 3BC-3BE 3B4, 3B5, 3BA 3C0-3C5 DMA controller-1 Interrupt controller-1 Timer 1 Timer 2 Keyboard controller 8742 chip select Real-time clock and NMI mask DMA page register Interrupt controller-2 DMA controller-2 Hard disk select Audio (option) Audio (option) Audio (option) Audio (option) Parallel port 3 COM4 COM2 Parallel port 2 Paraller port 1 Video subsystem Video subsystem Device

Chapter 1

15

I/O address map
Address 3C6-3C9 3C0-3CF 3E0-3E1 3E8-3EF 3F0-3F7 3F8-3FF CF8-Cff Video DAC Enhanced graphics adapter PCMCIA controller COM3 Floppy disk controller COM1 PCI configuration register Device

Processor
Item Processor type Specification Intel Dixson (300/333Mhz) MMC-2 module 1. Intel Pentium II architecture 2. 16 KB instruction cache and 16 KB data cache with MMX Technology 3. Quick Start for low power, low exit latency clock throttling" Processor package Processor core voltage Processor I/O voltage IMM module, 512KB L2 cache 1.8V 2.5V

BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Support protocol Phoenix V1.0 ROM 256KB 32 PIn PLCC PCI 2.1, APM 1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP 1.1a, Bootable CD-ROM 1.0, ATAPI RTC battery Specification

BIOS password control

System Memory
Item Memory controller Onboard memory size DIMM socket number MTXC 0MB 2 sockets (2 banks) Specification

16

System Specifications

System Memory
Item Supported memory size per DIMM Supported maximum memory size Supported DIMM type Supported DIMM Speed Supported DIMM voltage Supported DIMM package Specification 16/32/64/128 MB 256MB (128MB x 2) Synchronous DRAM SDRAM: With SPD without parity 3.3V 144-pin DIMM

DIMM Memory Combinations
Slot 1 16MB 0 0 0 16MB 16MB 16MB 16MB 32MB 32MB 32MB 64MB 64MB 128MB Slot 2 0 16MB 32MB 64MB 16MB 32MB 64MB 128MB 32MB 64MB 128MB 64MB 128MB 128MB Total Memory 16MB 16MB 32MB 64MB 32MB 48MB 80MB 144MB 64MB 96MB 160MB 128MB 192MB 256MB

Second-Level Cache
Item Cache controller Tag RAM location Tag RAM size Tag RAM voltage SRAM type SRAM size SRAM location SRAM configuration SRAM speed MTXC IMM 32K*8x1 3.3V PBSRAM 256K/512K IMM 32K*64 or 64K*32 Cycle time = 7ns Specification

Chapter 1

17

Second-Level Cache
Item SRAM voltage 1st level cache control 2st level cache control Cache scheme control 3.3V always enabled always enabled Fixed in Write-back Specification

Video memory
Item Fixed or upgradeable Memory size Specification Fixed, built-in NM2200 video controller 2.5 MB

Video
item Chip vendor Chip name Chip voltage ZV port support (Y/N) Graph interface (ISA/VESA/PCI) Max. resolution (LCD) Max. resolution (Ext. CRT) NeoMagic NM2200 3.3 Volts Yes PCI bus 1024x768 (64K colors) True Color 1024x768 (64K colors) True Color Specification

External CRT Resolutions and Modes
Resolution CRT only 640x480x256 640x480x64K 640x480x16M 800x600x256 800X600X64K 800x600x16M 1024x768x256 1024X768X64K 60,75,85 60,75,85 60,75,85 60,75,85 60,75,85 60,75,85 60,70,75 60,70,75 CRT Refresh Rate LCD Y Y Y Y Y Y Y Y Simultaneous on TFT LCD SVGA Y Y Y Y Y Y Y Y

Parallel Port
Item Parallel port controller Specification NS PC97338

18

System Specifications

Parallel Port
Item Number of parallel ports Location Connector type Parallel port function control ECP support Selectable ECP DMA channel (in BIOS Setup) Selectable parallel port I/O address (via BIOS Setup) Selectable parallel port IRQ (via BIOS Setup) 1 Rear side 25-pin D-type Enable/Disable by BIOS Setup Yes (set by BIOS setup) DMA channel 1 DMA channel 3 3E8h, 2E8h, 378h, 278h, Disabled IRQ5, IRQ7 Specification

Serial Port
Item Serial port controller Number of serial ports 16550 UART support Connector type Location Serial port function control Selectable serial port (via BIOS Setup) Selectable serial port IRQ (via BIOS Setup) Specification NS PC97338 1 Yes 9-pin D-type Rear side Enable/disable by BIOS Setup 3F8h, 2F8h, 3E8h, 2E8h, Disabled IRQ3, IRQ4, IRQ10, IRQ11

FIR
Item Vendor & model name Input power supply voltage Transfer data rate Transfer distance Specification IBM 31T1100 5V 4 Mbps SIR mode--Min 2.0, Typ 2.6 1.2 Mbps--Min 1.4, Typ 2.0 4 Mbps--Min 1.1, Typ 1.5 IrDA (Infrared Data Association) 1.1, HP-SIR and Sharp ASK +-15 1 Yes

Compatible standard Output Radiant Intensity Half Angle Number of Irda ports 16550 UART support

Chapter 1

19

FIR
Item FIR location Selectable serial port (by BIOS Setup) Left side 2F8h, IRQ3, Disabled Specification

Audio
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Voice control location Sampling rate Internal microphone Internal speaker / Quantity MPU-401 UART support Specification NeoMagic NMG5 + NMA2 Built-in Stereo 16-bit SB-16, Windows Sound System Voice, Synthesizer, Line-in, Microphone, CD 8-/16-bit, mono/stereo Right side 44.1 KHz Yes, on the left-higher corner of LCD panel Yes / 2 pieces, on both hinge sides Yes

PCMCIA
Item PCMCIA controller PCMCIA voltage controller Supported card type Number of slots Access location ZV (Zoomed Video) port support 32 bit CardBus support Specification TI PCI1251A TI TPS2206 Type-II / Type-III Two Type-II or one type-III Right side Yes*2 Yes

Fax/Modem
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Lucent 56K 56K Specification

20

System Specifications

Fax/Modem
Item Support modem protocol Specification V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line PCI Modem connector type Modem connector location RJ11 & RJ45 combo phone jack Back side

Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously M38867 API 84-/85-/88-key Yes Yes Specification

Disk drives
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors / track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5 +-10% 2DD (720K) 9 80 250 300 300 360 2 MFM 2HD (1.2M, 3mode) 15 80 500 360 2HD (1.44M) 18 80 500 300 MITSUMI D353F3 Specification

Hard disk drives
Item Vendor & Model Name Specification IBM DCXA210000 IBM DADA26480

Chapter 1

21

Hard disk drives
Item Drive Format Capacity (MB) Bytes per sector Logical heads Logical sectors Logical cylinders Physical read/write heads Disks Spindle speed (RPM) Buffer size (KB) Interface Data transfer rate (disk-buffer, Mbytes/s) Data transfer, rate (host~buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5+-5% 5+-5% 10050 512 15 63 16383 6 3 4200 512 IDE 11.5~14.7 16.6/33.3 6480 512 15 63 13424 6 3 4200 512 IDE 7.7~12.8 16.6/33.3 Specification

CD-ROM
Item Vendor & Model Name Performance Specification Speed (KB/sec) Access time (ms) Buffer memory (KB) Interface Applicable disc format 2100 (ave.speed), 3600 (max) 150 (Typ.) 128 Enhanced IDE compatible CD-DA, CD-ROM, CD-ROM XA (except ADPCM), CD-I, Photo CD (Multisession), Video CD, CD+ Soft eject (with emergency eject hole) Specification KMEUJDA150L 24X

Loading mechanism Power Requirement Input Voltage (V)

5

Battery
Item Vendor & model name Battery Type Specification Sony BTP-1931 Li-ion (Graphite)

22

System Specifications

Battery
Item Pack capacity (mAH) Cell voltage (V) Number of battery call Package configuration Package voltage (V) 3200 3.7 8 2P-4S 14.8V Specification

Charger
Item Vendor & model name Input voltage (from adapter, V) Output current (to DC/DC converter, A) Battery Low Voltage Battery Low 1 level (V) Battery Lower 2 level (V) Battery Low 3 level (V) Charge Current Backgound charge (charge even system is still operative) Normal charge (charge while system is not operative) Charging Protection Maximum temperature protection 60 Constant power 30W Constant power 45W Specification T62.085.C.00 7V-24V 3.5 Li-ion 11.41V 10.94V 9.9V

DC-DC Converter
Item Vendor & model name Input voltage (Vdc) Output rating Current (w/load, A) Voltage ripple (max., mV) Voltage noise (max., mV) OVP (Over Voltage Protection, V) Specification Ambit T62.085.C.00 8~21 5V 0~5.8 50 100 5.52~5 .55 3.3V 0~3.3 50 100 3.642~ 3.693 +12V 0~0.12 100 200 15~17 6V 0~0.1 300 500 7~9 3.3VS B 0.01 75 200 -

Chapter 1

23

DC-DC Converter
Item OCP (Over Current Protection, A) 4~6 4~6 Specification 0.3~0. 4 -

DC-AC inverter is used to generate very high AC voltage, to support the LCD CCFT backlight user, and it is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. DC-AC Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output current (mArms) (T62.087.C.00) Output current (mArms) (T62.086.C.00) Specification Ambit T62.086.C(12.1") T622.087.C.00 (13.3" &14.1") 7.3 (min) 1300 (min) 40 (min) 0.7~5.9 (min) 155 1.0~6.5 (typ) 22 (max) 700 (max) 1600 (max) 65 (max) 1.3~7.1 (max)

0.6~5.4 (min)

1.0~6.0 (typ)

1.4~6.6 (max)

LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Support colors Optical Specification Contrast ration Brightness (cd/m2) 150 (typ) 130 (typ) 100 (typ) 100 (typ) 14.1 TFT XGA (1024x768) 66i 13.3 TFT XGA (1024x768) Specification LG LP141X3 Hitachi TX34D62VC1CAC

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System Specifications

LCD
Item Brightness control Contrast control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 (typ) 730 (typ) 3.3 (typ) 650 (typ) Specification Keyboard hotkey None Keyboard hotkey None

AC Adapter
Item Vendor & model name Input Requirements nominal voltages (Vrms) Frequency variation range (Hz) Maximum input current (A, @90Vac, full load) Inrush current 90~270 47~63 1.5A The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac (60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V (60Hz) & 230Vac (60Hz) Delta ADP-60HB Lite-On PA-1600-19 Specification

Efficiency

Output Ratings (CV mode) DC output voltage (V) Noise + Ripple (mV) Output Ratings (CC mode) Load (A) 0 (min) 3.16 (max) +19.0V~20.5V 300mvp-pmax (20Mhz bandwidth)

Dynamic output Characteristics Turn-on delay time (s, @115Vac) Hold up time (ms; @115 Vac input, full load) Over voltage protection (OVP, V) Short circuit protection 2 8 (min)

26 Output can be shorted without damage

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25

AC Adapter
Item Electrostatic discharge (ESD, kV) Dielectric withstand voltage Primary to secondary Leakage current Regulatory Requirements Internal filter meets: FCC class B requirements. (USA) VDE 243/1991 class B requirements. (German) CISPR 22 Class B requirements. (Scandinavia) VCCI class II requirements. (Japan) 3000 Vac (or 4242 Vdc), 10mA for 1 second 0.25 mA maximum @ 254 Vac, 60Hz Specification +-15 (at air discharge)

Weights and Dimension
Item Weight Dimension 3.27 kg. 315~317 x 251~ 257 x 44~47 mm. Specification

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System Specifications

Power Management
This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, drive, hard disk, peripherals connected to the serial and parallel ports, and video memory. If no activity is detected for a period of time (called an inactivity time-out), the computer stops some or all of these devices in order to conserve energy. This computer employs a power management scheme that supports APM (Advanced Power Management) or ACPI (Advanced Configuration and Power Interface) which allows for maximum power conservation and maximum performance at the same time. If your computer is set for APM, you can set time-out values for your computer's devices before power-saving methods are applied to these devices. If your computer is set for ACPI, Windows 98 handles all powersaving chores for your computer. Note: Power management (APM or ACPI) greatly prolongs your battery life.

Power Management Modes
Display Standby Mode Screen activity is determined by the keyboard, the built-in touchpad, and an external PS/2 pointing device. If these devices are idle for the period specified by the LCD backlight Time-out value, the display shuts off until you press a key or move the touchpad or external mouse. "Automatic Dim" Feature The computer has a unique "automatic dim" power-saving feature. When the computer is using AC power and you disconnect the AC adapter from the computer, it automatically dims the LCD backlight to save power. If you reconnect AC power to the computer, it automatically adjusts the LCD backlight to a brighter level. Hard Disk Standby Mode The hard disk enters Standby mode when there are no disk read/write operations within the period of time specified by the Hard Disk Time-out value. In this state, the power supplied to the hard disk is reduced to a minimum. The hard disk returns to normal once the computer accesses it.

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Standby Mode The computer consumes very low power in Standby mode. Data remain intact in the system memory until the battery is drained. There are four ways to enter Standby mode:

6 6 6 6

Pressing the Standby hot key Fn-F3 Allowing the waiting time specified by the Standby Time-out value or the operating system to elapse without any system activity Closing the display cover When the computer is about to enter Hibernation mode (e.g., during a battery low condition), but the Hibernation file is invalid or not present Note: If the computer beeps but does not enter Standby mode after pressing the Standby hot key, it means the operating system will not allow the computer to enter the power-saving mode.

The following signals indicate that the computer is in Standby mode:

6 6

The buzzer beeps The Standby indicator lights Warning: Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained.

To leave Standby mode and return to normal mode:

6 6 6 6 6

Press any key Move the active pointing device (internal or external, PS/2 or serial) Have the resume timer set and let it be matched Open the display cover Experience an incoming PC card modem event

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System Specifications

Hibernation Mode In Hibernation mode, all power shuts off (the computer does not consume any power). The computer saves all system information onto the hard disk before it enters Hibernation mode. Once you turn on the power, the computer restores this information and resumes where you left off upon leaving Hibernation mode. There is one necessary condition for the computer to enter Hibernation mode:

6 6 6 6 6

The Hibernation file created by PhDISK must be present and valid.

In this situation, there are four ways to enter Hibernation mode: Pressing the Hibernation hot key Fn-F4 Allowing the waiting time specified by the S2D Time-out value to elapse without any system activity When a battery low condition occurs and the Battery Low Suspend parameter in Setup is set to [ENABLED]. Invoked by the operating system power-saving modes Note: If the computer beeps but does not enter Hibernation mode after pressing the Hibernation hot key, it means the operating system will not allow the computer to enter the power-saving mode. To exit Hibernation mode, press the power switch. The computer also resumes from Hibernation mode if the resume timer is set and matched. The computer also resumes via the network if the Wake on LAN Access parameter is enabled. Warning: Do not change any devices (such as add memory or swap hard disks) when the computer is in Hibernation mode. Sleep Mode (ACPI) If ACPI is installed, all power management functions are handled by the Windows 98 operating system. In this set-up, you do not need to set time-out values for devices before they enter a power-saving mode. Sleep mode may be one of three computer power-saving modes: Standby, Hibernation or power off. Windows 98 automatically determines which of these modes to enter in. To enter Sleep mode under ACPI:

6 6

Pressing the Sleep hot key Fn-F4 Allowing idle times for devices and the computer determined by Windows 98 elapses

Exiting sleep mode depends on which power-saving mode the computer is currently in. Chapter 1 29

Advanced Power Management
This computer supports the APM standard designed to further reduce power consumption. APM is a power-management approach defined jointly by Microsoft and Intel. An increasing number of software packages support APM to take advantage of its power-saving features and to allow greater system availability without degrading performance. For more information about APM under Windows 98, refer to your Windows 98 user's manual.

Advanced Configuration and Power Interface
Advanced Configuration and Power Interface (ACPI) is a power management specification jointly developed by Intel, Microsoft, and Toshiba. ACPI enables Windows 98 to control the amount of power given to each device attached to the computer. With ACPI, Windows 98 can turn off peripheral devices when they are not in use, thereby saving power.

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System Specifications

Chapter 2

System Utilities
The computer comes preloaded with the following softwares:

6 6 6 6

Windows 98 or Windows NT operating system Hardware BIOS setup utility Support for LDCM (LANDesk Client Manager) System utilities, drivers and application software Note: To access Windows 98 or Windows NT software applications, click on the Start button and select the application folder. Then click on the application icon to run the selected application. To learn about the software and utility, make use of the on-line help provided by the software.

Your computer is also compliant with the following:

6 6 6

DMI (Desktop Management Interface) 2.1 WfM (Wired for Management) 2.0 APM (Advanced Power Management) or ACPI (Advanced Configuration and Power Interface)

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PhDISK
The PhDISK utility allows your computer to enter Hibernation mode. Before entering Hibernation mode, your computer saves all necessary information into a file or partition created by PhDISK, then shuts off power to all system components. On the next start-up, the computer reloads the information from the PhDISK file or partition and resumes from where you left off. Note: By default, this utility program is automatically loaded and set up on your computer, so you do not need to run it by yourself. You only need to run this program if you upgrade your memory. You can find PhDISK in the \windows\command\ directory.

Syntax
PHDISK [options] where options:

6 6 6 6

/CREATE (/FILE or /PARTITION) creates the hibernation file or partition /DELETE (/FILE or /PARTITION) deletes the hibernation file or partition /INFO displays information on the hibernation file or partition /REFORMAT PARTITION reformats the existing hibernation file or partition

Caution: The Hibernation file is a hidden file named SAVE2DSK.BIN; DO NOT delete or alter this file in any way except by using the PhDISK utility. Improper deletion or alteration of this file could cause you to lose all access to your computer.

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System Utilities

Notebook Manager
The computer has a built-in system setup program called Notebook Manager. The Windows-based Notebook Manager allows you to set passwords, the start-up sequence of the drives, and power management settings. It also shows current hardware configurations. Note: Certain hot key functions are disabled when you access the notebook manager, because these functions are also found in the notebook manager. To start the Notebook Manager, press Fn-F2 or follow these steps: 1. Click on Start, Programs, then Notebook Manager. 2. Select the Notebook Manager application to run the program. Note: Changes made to most settings in the Notebook Manager take effect the next time the computer restarts. However changes made in the Power Management, Display Device or Line-in/ Microphone screens will take effect immediately. Notebook Manager consists of six sections:

6 6 6 6 6 6

Information Viewer Boot Sequence Password Power Management Display Device Line-in/Microphone

To select a section, click on the tab of the section you want to view.

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Information Viewer
Information Viewer summarizes and lists information about the specifications and settings of the different components of your computer.

Note: Items in this table may differ slightly from the ones on-screen.

Item CPU Total Memory Video RAM Hard Disk Serial Port 1 Parallel Port External Cache Touchpad Pointing Device

Description Brand, type and clock speed of the CPU (Central Processing Unit) Total amount of main memory (in megabytes) Total amount of video memory (in megabytes) Size of hard disk (in megabytes) Resource settings of serial port 1 Resource settings of the parallel port Total amount of external cache memory (in kilobytes) Setting of the internal pointing device Type(s) of the pointing device(s) detected, internal and external

The current version of the computer's BIOS shows before the DeviceConfiguration table.

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System Utilities

Boot Sequence
Boot Sequence defines the boot sequence to follow when your computer boots up.

The Boot Sequence screen displays the bootable devices in your computer and the order in which the booting sequence will occur. The devices include the following:

6 6 6

Floppy Drive IDE Hard Drive CD-ROM/DVD-ROM Drive (for bootable AcerMedia Bay modules)

Simply drag and drop the devices to change the booting order. Then click on Apply to set the new sequence.

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Password
Password is used to set, modify or delete the password(s) for your computer.

There are two passwords used in the system:

6 6

Supervisor Password. The Supervisor Password prevents unauthorized access to sensitive parameters in the Notebook Manager and BIOS Utility. It also prevents unauthorized access to your computer at system start-up and at resume from Standby/Hibernation or Sleep mode. User Password. The User Password prevents unauthorized access to your computer at system start-up and at resume from Standby/ Hibernation or Sleep mode.

Setting the Supervisor Password Note: Before you can set the User Password, you need to set the Supervisor Password. To set the Supervisor Password, follow these steps:
1. Click on the Change Supervisor Password button. The following dialog box displays:

2. Click on the Enable Supervisor Password checkbox. 3. Click in the New Password textbox and type in up to seven alphanumeric characters (A-Z, a-z, 0-9) which you want to be 36 System Utilities

your Supervisor Password. 4. Click in the Confirm Password textbox and retype the password. 5. Click on OK to set the new password. Note: To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password but leave both textboxes blank. Setting the User Password To set the User Password, follow these steps:
1. Click on the Change User Password button.

2. Click on the Enable User Password checkbox. 3. Click in the New Password textbox and type in up to seven alphanumeric characters (A-Z, a-z, 0-9) which you want to be your User Password. 4. Click in the Confirm Password textbox and retype the password. 5. Click on OK to set the new password. Note: To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password but leave both textboxes blank. You can also set password checks when the computer boots up and/or when the computer resumes from Hibernation mode. Simply click on the desired checkbox(es) and click on Apply.

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Power Management
Power Management is used to set various settings related to power management.

This includes the following power-saving-related features:

Item Enable modem ring resume on indicator Enable wake on LAN Enable battery low warning beep Enable sleep upon battery low Enable system resume timer

Description Select to allow the computer to wake up from Standby mode when an incoming modem ring is detected. Select to allow the computer to wake up from Standby mode by a remote computer. Select to allow the computer to give off warning beeps when the computer runs low on battery. Select to allow the computer to enter Standby or Hibernation mode when the computer runs low on battery. Select to set the system resume timer which allows the computer to wake up from Standby mode if the resume timer is set and matched. Click the System Resume Timer button to set it.

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System Utilities

Display Device
Display Device is used to control various settings related to display device(s), such as the display brightness level.

The items in this screen include:

6 6 6

Boot Display Device. Sets the default display device on boot-up. Switching Display Device. Sets the current display device. Note: Make sure an external monitor is connected before External monitor is selected. Brightness for LCD Panel. Click and drag to set the LCD screen brightness levels.

Click on the radio button of the desired item, then click on Apply to accept the setting. To modify the brightness level, click and hold the slider control and move it to the right to increase or to the left to decrease the setting. You can also click on the item, and use the cursor keys to set the desired level.

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Line-in/Microphone
Line-in/Microphone is used to set the input source from the computer's linein/microphone-in jack.

Click on the radio button of the desired item, then click on Apply to accept the setting.

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System Utilities

Setup Utility
The Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/Ouput System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 6, Troubleshooting when a problem arises. To activate the Setup Utility, press F2 during POST (while the TravelMate logo is being displayed).

Navigating the Setup Utility
There are five menu options: Main, Advanced, Security, Power Saving and Exit. To navigate the Setup Utility:

6 6 6 6 6

Press the cursor right/left keys to move between the main menu items. Press Esc while you are in any of the menu options to display the Exit menu. Press the cursor up/down keys to move between parameters. Press the plus/minus keys (+-) to change the value of a parameter. Note: You can change the value of a parameter if it is enclosed in square brackets. Press the Enter key to access a submenu. A > symbol in front of a parameter denotes an item with a submenu. Note: Parameter explanations are displayed in the Item-Specific Help section of the Setup Utility (right panel). Navigation keys are shown on the bottom of the screen.

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Main
The Main screen contains parameters involving basic computer settings and hardware information.

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System Utilities

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter System Time System Date Floppy Disk A Hard Disk 0 CD-ROM Boot sequence System Memory Video Memory CPU Type CPU Speed Serial Number Asset Number BIOS Version VGA BIOS Version Sets the system time.

Description Format: HH:MM:SS (hour:minute:second) Sets the system date. Format: DD/MM/YYYY (day/month/year) Selects the floppy disk drive type. Options: 1.44MB 3.5" or Disabled Shows the hard disk size. Press Enter to access the Hard Disk 0 submenu. Sets the AcerMedia Bay module type installed. Press Enter to access the CD-ROM submenu. Press Enter to access the Boot sequence submenu. Shows the main memory size. Shows the video memory size. Shows the CPU type. Shows the CPU speed. Shows the serial number of the computer. Shows the asset number of the computer. Shows the version number of the BIOS. Format: Vx Rx (version and release numbers) Shows the version number of the VGA BIOS. Format: Vx (version mumbers)

Note: The BIOS versions are important information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.

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Hard Disk 0 Submenu The Hard Disk 0 submenu allows you to set parameters related to your hard disk. Press Enter to access this submenu.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Type Sets the hard disk type.

Description Options: Auto, User, CD-ROM, ATAPI Removable, IDE Removable or None

Cylinder Heads Sectors/Track Maximum Capacity

Shows the number of cylinders of the hard disk. Shows the number of heads of the hard disk. Shows the number of sectors per track of the hard disk. Shows the maximum capacity of the hard disk.

Note: The values in this screen are automatically set to their optimal values when Type is set to Auto. We suggest you set Type to Auto for hassle-free and correct hard disk detection.

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System Utilities

CD-ROM Submenu The CD-ROM submenu allows you to set parameters related to the CD-ROM drive (or other drive installed in the AcerMedia Bay). Press Enter to access this submenu.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Type Sets the hard disk type.

Description Options: Auto, User, CD-ROM, ATAPI Removable, IDE Removable or None

Note: We suggest you set Type to Auto for hassle-free and correct AcerMedia Bay drive detection.

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Boot Sequence Submenu The Boot Sequence submenu allows you to set the boot sequence of the bootable devices in your computer. Press Enter to access this submenu.

The computer boots-up using the sequence specified in this submenu. To set the boot sequence, use the plus/minus (+-) keys.

Boot Devices Removable Devices Hard Drive ATAPI CD-ROM Drive

Description Computer boots from a bootable diskette in the floppy drive. Computer boots from the hard disk. Computer boots from a bootable CD-ROM in the CD-ROM drive.

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System Utilities

Advanced
Caution: The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized. The Advanced screen contains parameters that are related to computer hardware.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Serial Port IrDA Port Parallel Port Mode Speaker Default

Description Enables or disables the serial port. Options: Enabled or Disabled Enables or disables the infrared port. Options: Enabled or Disabled Enables or disables the parallel port. Options: Enabled or Disabled Sets the operation mode of the parallel port. Options: ECP, Bi-directional, or Output only Enables or disables the internal speakers on boot-up. You can override this by toggling Fn-F8 during computer operation. Options: Enabled or Disabled Specifies the function of the microphone/line-in audio jack. Options: Microphone or Line-In

Microphone/ Line-In

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Parameter Boot Display

Description Sets the display on boot-up. When set to Auto, the computer automatically determines the display device. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer LCD is the boot display. When set to Both, the computer outputs to both the computer LCD and an external display device if one is connected. Options: Auto or Both

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

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System Utilities

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Supervisor Password is

Description When set, this password protects the computer and this Setup Utility from unauthorized entry. It also protects certain parameters in the Setup Utility. When Password on boot and/or Password Check During Resume is enabled, you need to enter this password to continue operation. Options: Disabled or Enabled

User Password is

When set, this password protects the computer from unauthorized entry. When Password on boot and/or Password Check During Resume is enabled, you need to enter this password to continue operation. Before setting the User Password, you need to set the Supervisor Password. Options: Disabled or Enabled

Set Supervisor Password Set User Password Password on boot Password Check During Resume

Press Enter to set the Supervisor Password.

Press Enter to set the User Password. When enabled, the computer prompts you for a password when the computer boots up. Options: Enabled or Disabled When enabled, the computer prompts you for a password when the computer resumes from Hibernation mode. Options: Disabled or Enabled

Note: To set the User Password, the Password on boot or Password Check During Resume parameters, you need to set the Supervisor Password first.

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Setting a Password Follow these steps: 1. Set Password parameter (Supervisor or User) and press the Enter key. The set password box appears:

2. Type a password. The password may consist of up to seven alphanumeric (A-Z, a-z, 0-9) characters. Important: Be very careful when typing your password because the characters do not appear on the screen. 3. Press Enter. Retype the password to verify your first entry and press Enter. 4. After setting the password, the computer automatically sets the chosen password parameter to Enabled. 5. Press F10 to save the changes and exit the Setup Utility. To change a password, follow the same steps above, but enter and confirm a new password. Removing a Password Should you want to remove a password, do the following:
1. Set Password parameter (Supervisor or User) and press the

Enter key. The Set Password box appears:

2. Type the current password and press Enter. 3. Press Enter twice without entering anything in the password box to remove the existing password. 4. Press F10 to save the changes and exit the Setup Utility.

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System Utilities

Power
The Power Saving screen contains parameters that are related to powersaving and power management.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Note: If your system has ACPI, all power management functions are taken care of by Windows 98.

Parameter LCD backlight Time-out Hard Disk Timeout Standby Timeout S2D Time-out

Description Sets the time-out value before the display enters power saving mode. Options: Disabled or time values Sets the time-out value before the hard disk enters power saving mode. Options: Disabled or time values Sets the time-out value before the computer enters Standby mode. Options: Disabled or time values Sets the time-out value before the computer enters Hibernation mode. Options: Disabled or time values When enabled, the computer resumes operation when accessed via LAN using a remote computer. Options: Disabled or Enabled

Resume on LAN access

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Parameter Resume On Time

Description When enabled and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date. Options: Disabled or Enabled When enabled, the Resume Time and Resume Date parameters appear. Set the time and date the computer resumes at. Format: HH:MM:SS (hour:minute:second); DD/MM/YYYY (day/month/year)

Hotkey Beep Battery Low Warning Battery Low Suspend

Enables or disables a beep when over a hot key is pressed. Options: Enabled or Disabled Enables or disables warning beeps during a battery-low condition. Options: Enabled or Disabled Enables or disables the Hibernation function during a batterylow condition. When the computer is very low on battery power, the computer will enter Hibernation mode if PhDISK is installed and the hibernation file is valid. Options: Enabled or Disabled

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System Utilities

Exit
When you select the Exit menu or press Esc from any screen, the Exit options screen displays.

The table describes the parameters in this screen.

Parameter Exit Discarding Changes Exit Saving Changes Load Setup Defaults Discard Changes Save Changes

Description Discards any changes made, exits the Setup utility and reboots. Saves any changes made, exits the Setup utility and reboots. Resets all parameters to their factory-default values. Disregards any changes made in the current session and reloads their previous values. Saves any changes made.

Note: If you wish to keep any changes you make to parameters, select Exit Saving Changes or Save Changes.

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54

System Utilities

Chapter 3

Removal and Replacement
This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:

6 6 6 6 6 6 6

Wrist grounding strap and conductive mat for preventing electrostatic discharge Two flat-bladed screwdrivers Phillips screwdriver Hexagonal screwdriver Tweezers Plastic stick Special tool for CPU

The flowchart on the following page gives a clearer and more graphic representation of the entire disassembly sequence. Please refer to it from time to time, together with the screw list below. For a more detailed disassembly procedure, please refer to the Service CD kit. The screws for the different components vary in size. During the disassembly process, group the screws together with the corresponding components to avoid mismatches when replacing the components.

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56

T ra v e lM a te 7 2 0 D is a s s e m b ly F lo w c h a rt (1 3 .3 L C D )

A x 1 HDD M o d u le M id d le C o ve r M id d le C o ve r K e yb o a rd
E x 4 L x 1 N x 1 J x 1

A x 1

H in g e C a p B a tte ry P a ck/ C D -R O M M o d u le

M o d e m C o ve r O x 4 H D D and H D D S h ie ld D IM M M o d u le L C D M o d u le MMO H e a tsin k H x 5 L C D B e ze l HDD E x 2 H x 4 L E D B o a rd LC D and In ve rte r B o a rd In te rn a l M icro p h o n e CPU m o d u le (M M O ) S p e a ke r E x 4 HDD C o n n e cto r B o a rd L x 2 F x 2 G x 2

D IM M C o ve r

M odem M o d u le

U p p e r H e a t S in k G x 5 (O n th e b a ck) I x2 (O n th e b a ck) G x 1 (O n th e to p ) J x 1 (O n th e to p ) H x 2 (O n th e to p ) U p p e r C a se

J x 2 Q x 1 H x 1 MMO B ra cke t M a in b o a rd Fan

H x 1 P x 2 FDD M o d u le

E x 4 T o u ch p a d B ra cke t

S C R E W L IS T A : M 2 x 4 L (B /Z N ) (N ylo k) E : M 2 x 4 L (N I) F : M 2 .5 x 1 3 .5 L (B /Z N ) (N ylo k) G :M 2 .5 x 8 L (B /Z N ) (N ylo k) H : M 2 .5 x 6 L (B /Z N ) (N ylo k) I: M 2 .5 x 1 8 L (B /Z N ) J: M 2 x 4 L (R o u n d w a sh e r h e a d ) L : M 2 x 1 8 L (N I) N : M 2 .5 x 1 5 L (B /Z N ) x1 O: M3 x 4L P :M 2 x 2 .5 L (N I) Q :M 2 x 8 L (N I)

L C D C a b le

LC D Pannel

In ve rte r B o a rd

T o u ch p a d C a b le

Removal and Replacement

D C -D C C h a rg e r

P C M C IA C a rd P u sh

ID E B o a rd

T o u ch p a d B o a rd

External Module Replacement
Reassembling the Modem Board
1. Connect the modem cable to the system board. 2. Insert the modem board back into its socket.

3. Put on the modem board cover. 4. Secure the modem board cover with its original screw.

Installing Memory
1. Insert the DIMM module into its socket. 2. Put on the DIMM cover.

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3. Secure the DIMM cover with its original screw.

Disassembling the CD-ROM Drive
1. Push the CD-ROM drive locker forward and carefully pull out the CD-ROM module.

2. To disassemble the CD-ROM module, remove the 2 screws from both sides of the CD-ROM module and the screw on the CD-ROM chassis. 3. Remove the CD-ROM drive from the CD-ROM chassis.

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Removal and Replacement

4. Disconnect the cable of the CD-ROM drive.

Removing the Hard Disk Drive
1. Use a flat-bladed screwdriver to remove the screw of the hard disk drive. 2. Carefully, pull out the hard disk drive to remove it.

Disassembling the Hard Disk Drive
1. To disassemble the hard disk drive, remove the 2 screws on both sides of the hard disk drive. 2. Separate the hard disk drive from its bezel.

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3. Remove the hard disk drive from it's shield plate. 4. Disconnect the hard disk cable from the hard disk drive.

5. To reconnect the hard disk cable, be sure that the 1st pin is aligned up as indicated.

Removing and Replacing the Battery Pack
1. To remove the battery pack, press the battery compartment cover latch and slide the cover out.

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Removal and Replacement

2. Pull out the battery pack. 3. Reinsert the battery pack by sliding it back in. 4. Slide the battery compartment cover into its place.

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Removing the Keyboard
1. Slide out the hinge covers on both sides of the notebook.

2. To remove the middle cover, use a flatbladed screwdriver to release the latches as shown.

3. Lift the middle cover away .

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Removal and Replacement

4. Lift the keyboard up and outward to expose the keyboard connector at CN20. .

5. Remove the keyboard by carefully releasing the connector.

6. In reassembling the keyboard, be sure that the latches are lined up as indicated blew.

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7. To replace the middle cover, be sure that the latches are lined up with the upper case as indicated below.

8. Press the middle cover to lock it in place.

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Removing the LCD
1. Disconnect the internal microphone cable at CN4 from the system board.

2. Remove the LED cable at CN8 from the system board.

3. Remove the two screws of the LCD FPC cable at CN2 from the LVDS board.

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4. Remove the LCD FPC cable cover from the system board.

5. Disconnect the LCD FPC cable from the LVDS board. 6. Use two flatbladed screwdrivers to remove the LVDS board at CN13 from the system board.

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Removal and Replacement

7. Remove the two screws at the base and at the back of the lower case. .

8. Carefully, detach the LCD module from the main unit.

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Removing the CPU
1. To remove the CPU board, first remove the five screws of the CPU heat sink. 2. Lift the heat sink away.

3. Use this special tool placing it under the CPU board and aligning it with the white line, then lift up the CPU board to bring it out from the system board.

4. To reinsert the CPU board, first insert the upper heat sink back into the upper case.

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Removal and Replacement

5. Reinsert the CPU board at CN17 of the system board by aligning the CPU board with the two pillars of the MMO shield as shown below.

6. Use this special tool to press down and completely connect the CPU board to its socket.

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Disassembling the Upper Case
1. To detach the upper case, first remove the two screws from the upper heat sink then lift the upper heat sink up and out.

2. Remove the floppy cable at CN18 from the system board. 3. Remove the mouse cable at CN19 from the system board.

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Removal and Replacement

4. Remove the 11 screws from the upper case and the base of the unit.

5. Disconnect the suspend cable at CN9, the left channel speaker at CN10 and the right channel speaker at CN11. 6. Remove the upper case from the lower case.

7. To reinsert the upper case into the lower case, be sure that the latches on the lower case are aligned to the latches on the upper case.

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Removing the Speakers
1. Remove the two screws of the right channel speaker, then lift it away. 2. To remove the right channel speaker from the upper case, release its cable from the latches.

3. Remove the two screws from the left channel speaker, then lift it away.

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Removal and Replacement

Removing the Touchpad Bracket
1. Remove the four screws of the touchpad bracket. 2. Detach the bracket from the side latches.

3. Detach the touchpad cable from the touchpad board. 4. Remove the touchpad board from the upper case.

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Disassembling the Lower Case
Removing the Floppy Disk Drive
1. Remove the three screws of the floppy disk drive. 2. Lift the floppy disk drive from the lower case. .

3. Remove the two screws from the floppy frame. 4. Separate the floppy disk drive from its frame. .

5. Carefully, disconnect the floppy cable from the floppy drive. .

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Removal and Replacement

Disassembling the Fan
1. Disconnect the fan cable from the system board. 2. Remove the four screws of the MMO shield.

3. Lift the MMO shield away from the lower case. 4. Remove the two screws of the fan.

5. Separate the fan from the MMO shield.

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Removing the System Board
1. Remove the FIR lens from the lower case. 2. Disconnect the DC-DC charger between the two pins at CN22 and CN23 from the system board.

3. Remove the system board away from the lower case.

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Removal and Replacement

Removing the IDE Board
1. Remove the IDE board at CN30 from the system board.

Removing the PCMCIA Card
1. Remove the four screws of the PCMCIA card. 2. Remove the PCMCIA card at CN16 from the system board.

3. This completes the disassembly procedure of the lower case.

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Disassembling the LCD
1. Remove the two cushions and three mylar stickers from the LCD bezel.

2. Remove the five screws on the LCD bezel. 3. Carefully, pull out the display bezel. .

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Removal and Replacement

4. Remove the two screws of the LED board. 5. Pull out the LED board from the LCD.

6. Disconnect the LED board cable from the LED board. 7. Remove the internal microphone from the LCD.

8. Remove the six screws from the inverter board. 9. Lift the LCD and inverter board from the LCD panel.

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10. Remove the inverter board by disconnecting the LCD FPC cable. 11. Remove the LCD power cable. .

12. Peel the tape off.

13. Disconnect the LCD FPC cable from the LCD.

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Removal and Replacement

Chapter 4

Troubleshooting
TravelMate 720 has system checkouts, a list of error codes and messages with corresponding actions, and procedures for undetermined problems to help with troubleshooting. Note: The diagnostic tests are intended to test only Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. When troubleshooting, it is important to:

6 6

Obtain the fa