Text preview for : tmc100sg.pdf part of Acer TravelMate C100 TravelMate C100



Back to : tmc100sg.pdf | Home

TravelMate C100
Service Guide

Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: 49.48R01.001

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on Travelmate C100 service guide.

Date 02/07/2002

Chapter Chapter 2 Chapter 3

Updates Delete FDD specification under System Information both in screen and on table. Under "Disassembly Procedure Program" the center hinge block was deleted. Under "Removing the Middle Cover" the procedure was modified with an additional "Note" under it. Under "Removing the LCD Hinges with the Center Hinge" the procedure was modified and also a "Note" was added.

02/27/2002 03/05/2002

Appendix B Chapter 1 Chapter 5

Revise test compatible components. Change audio controller, battery package voltage and modify system block diagram. Modify connector description of CN14 and CN18. Add upgradeable memory under "Expansion" section. Add a "Note" for "Removing the LCD" Update the LCD Bezel and the LCD Change model name from TravelMate 100 to TravelMate C100 Update keyboard specs. Modify System Information and Startup configuration

05/18/2002 06/03/2002 09/13/2002

Chapter 1 Chapter 3 Chapter 6 All

II

Copyright
Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions
The following conventions are used in this manual:

Screen messages NOTE

Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

IV

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

V

VI

Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Chapter 2

System Utilities

31

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Multi-Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Basic System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Startup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Load Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Running PQA Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Chapter 3

Machine Disassembly and Replacement

43

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Removing the Wireless LAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Middle Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the DIMM Upper Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the Internal Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Separating the Upper Case from the Lower Case . . . . . . . . . . . . . . . . . . .54 Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Removing the Touch Pad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Removing the Touch Pad FPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Removing the LCD Support Knobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
VII

Table of Contents
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the PCMCIA Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the VGA Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Heat Sink Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Removing the LCD Hinges with the Center Hinge . . . . . . . . . . . . . . . . . . .61 Removing the Button Board & Inverter Board . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Main and Auxiliary Antenna . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Sensor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Chapter 4

Troubleshooting

65

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .67 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Index of PQA Diagnostic Error Code, Message . . . . . . . . . . . . . . . . . . . . . . . . .80

Chapter 5

Jumper and Connector Locations

81

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 SW2 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Chapter 6 Appendix A Appendix B Appendix C Index

FRU (Field Replaceable Unit) List Model Definition and Configuration Test Compatible Components Online Support Information

85 95 97 101 103

Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

VIII

Chapter 1

System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance
Intel® low voltage Tualatin® processor up to 700MHz CPU with on-die 512K cache. CPU is lower power, fully static and with SMI feature. 64-bit memory bus AcerMedia bay (removable CD or DVD drive) High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack Power management system with ACPI (Advanced Configuration Power Interface)

Display
10.4" Thin-Film Transistor (TFT) eXtended Graphics Array (XGA) liquid crystal-display (LCD) 3D capabilities Simultaneous LCD and CRT display support Supports other output display devices such as LCD projection panels for large-audience presentations "Automatic LCD dim" feature that automatically decides the best settings for your display and conserves power

Multimedia
Built-in AC link audio subsystem which complies with the Microsoft PC 97/PC 98/ PC 99 specifications and meets WHQL audio requirements. Built-in one speaker High-speed optical drive (AcerMedia bay) External USB video capture kit option

Connectivity
High-speed fax/data modem port Fast infrared wireless communication USB (Universal Serial Bus) ports Ethernet/Fast Ethernet port Optional InviLink 802.11b wireless LAN 1394 port One smart card slot

Expansion
One type II CardBus PC Card slot Upgradeable memory DockMate V

Chapter 1

1

Keyboard and Pointing Device
84-/85-key Windows keyboard Ergonomically-centered touchpad pointing device with scroll function

I/O Ports
One type II CardBus PC Card slot One RJ-45 jack for Ethernet One RJ-11 phone jack One DC-in jack (AC adapter) One external monitor port One speaker/headphone-out jack One audio line-in jack One microphone-in jack Two USB ports One FIR port

2

Chapter 1

System Block Diagram

CPU DC/DC
Switching Power MAX1718/MAX1714
3D3V_S0/2D5V_S0

CPU
CLOCK GENERATOR

PIII TUALATIN ULV 700MHz
FCBGA
2D5V/3D3V_S3/2D5VRD_S3 5V_S0

VGA
DC/DC & CHARGER Switching Power MAX1632/0ZT05J02
3D3V_S3 +3.3V/M+3V/+2.5V/M+2.5V/+5V

CRT
3D3V_S0

SMI SM723

SDRAM MICRO-DIMM*2

LCD

CORE LOGIC
Intel 82443MX
SMART Card
+3.3V/+5V/+12V SLOT *1

OTHER DC/DC
MAX1792/G913

5V_S0

HDD

CARDBUS
O2 OZ711 TARZEN CARDBUS
SLOT *1

5V_S0

5V_S3

5V_S0

5V_S0

SI0
NS 97338

KBC
M38869

BIOS ROM

DEBUG PORT

LAN_3D3V_S5AC/ LAN_2D5V_S5AC

3D3V_S5AC

3D3V_S0

LAN
RTL8100BL

MINIPCI
802.11

IEEE 1394
TI TSB43AB21

3D3V_S0

5V_S0

5V_S0

5V_S3

5V_S0

3D3V_S0/5V_S0

5VA_S0

FIR
IRMS6452

DIGITIZER

TOUCH PAD

INTKB

USB PORT

MODEM
Daughter

CS4299-JQ

Card

Chapter 1

3

Board Layout
Top View

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Power switch (SW1) LCD cover switch connector Choke (increase power consumption efficiency) AC adapter connector RJ11 and RJ45 connectors LCD coaxial cable connector LED/Inverter board connector Fax/Modem board connector Intel FW82443MX100 (Core Logic) VGA port CPU socket USB port 1 USB port 2 1394 port

15 16 17 18 19 20 21 22 23 24 25 26 27

Line-in port Line-out port Memory slot 1 SW2 setting RTC battery connector Debug purpose only FIR connector Internal microphone and tablet PC lid connector PCMCIA card connector Keyboard cable connector Battery connector Touchpad connector Hard disk drive connector

4

Chapter 1

Bottom View

1 2 3

Memory slot (DM2) Smartcard connector MiniPCI wireless module connector

4 5

Lynx 3DM8+ (Video controller) Modem cable connector

Chapter 1

5

Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

# 1 2 Latch

Item

Description Use to latch the LCD screen in both normal mode and tablet mode. Also called LCD (liquid-crystal display), diplays computer output. Touchscreen- capable with the aid of the Touchscreen-capable stylus. Buttons for launching frequently used programs. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button is a 4-direction scroll button. Captures sounds and voices into your computer.

Display screen

3 4 5 6

Launch keys Touchpad Click buttons (left, center and right) Microphone

7

Infrared port

Interfaces with infrared devices (e.g., infrared printer, IR-aware computer).

8 9 10 11 12 13

Palmrest Keyboard Enter button Page up/Page down buttons Application key button

Comfortable support area for your hands when you use the computer. Inputs data into your computer. Used to confirm selection in tablet mode. Used to scroll one page up or one page down in tablet mode. By default, used to invoke the Microsoft Notebook application. Used to cycle through active Windows application.

a + | button

6

Chapter 1

# 14 15

Item Status indicators Stylus

Description LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. Used to input data in tablet mode.

Chapter 1

7

Left Panel

# 1 2

Item Power switch Hard disk bay

Description Turns on the computer power. Houses the computer's hard disk (secured by a screw).

8

Chapter 1

Right Panel

# 1 2 3 Stylus

Item

Description For data input on the screen in tablet mode. Ejects the PC Card from the slot. Accepts one Type II 16-bit PC Card or 32bit CardBus PC Card.

PC Card eject button PC Card slot

4 5 6 7 8

Smart Card eject button Speaker/Headphoneout jack Line-in jack IEEE 1394 port USB 1 port

Ejects the Smart Card from the slot. Connects to audio line-out devices (e.g., speakers, headphones). Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Connects to IEEE 1394 devices. Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera).

9

USB 2 port

Connects to any Universal Serial Bus devices (e.g., USB mouse, USB camera).

10

Smart Card slot

Slot for Smart Card interface with pre-boot authentication system.

Chapter 1

9

Rear Panel

# 1 2

Item Security keylock External display port

Description Connects to a Kensington-compatible computer security lock. Connects to a display device (e.g., external monitor, LCD projector) and displays up to 1024x768 resolution.

3

Modem jack

Connects to a phone line.

4

Network jack

Connects to an Ethernet 10/100-based network

5

Power jack

Connects to an AC adapter

10

Chapter 1

Bottom Panel

# 1 2 3 4 5 6 7

Item Memory compartment Battery lock/unlock latch Battery release latch Battery bay Hard disk bay Hard disk anti-shock protection Personal identification slot

Description Houses the computer's main memory. Locks and unlocks the battery bay. Unlatches the battery to remove the battery pack. Houses the computer's battery pack. Houses the computer's hard disk (secured by a screw). Protects your hard disk against accidental shock and vibration. Insert an identification card to personalize your computer.

Chapter 1

11

Indicators
The computer has seven easy-to-read status icons on the right of the display screen.

The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

Icon

Function Num Lock

Description Lights when Num Lock is activated.

Caps Lock

Lights when Caps Lock is activated.

Battery Charge

Lights when the battery is being charged.

Media Activity

Lights when the floppy drive, hard disk or optical drive is active. Lights when the computer enters Sleep mode.

Sleep

Power

Lights when the computer is on.

Wireless Communication

Lights when the Wireless LAN capabilities are enabled.

12

Chapter 1

Lock Keys
The keyboard has three lock keys which you can toggle on and off.

Lock Key Caps Lock Num Lock (Fn-F11) Scroll Lock (Fn-F12)

Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

NOTE: To access the Num Lock and Scroll Lock functions, hold the Fn key down while pressing the F11 and F12 keys respectively.

Chapter 1

13

Embedded Numeric Keypad
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num Lock On Type numbers in a normal manner. Hold j while using cursorcontrol keys. Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursor-control keys. Type the letters in a normal manner.

NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad.

14

Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key Windows logo key

Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All)

j+
Application key

+ M (Undoes Minimize All)

+ R (Displays the Run...dialog box) Opens a context menu (same as a right-click).

Chapter 1

15

Hot Keys
The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Fn-F1

Icon

Function Hot key help

Description Displays help on hot keys.

Fn-F2

Setup

Accesses the notebook's configuration utility.

Fn-F3

Power Management Scheme Toggle Sleep

Switches the power management scheme used by the computer (function available if supported by operating system). Puts the computer in Sleep mode.

Fn-F4

Fn-F5

Display toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off.

Fn-F6

Screen blank

Fn-F7

Touchpad toggle

Fn-F8

Speaker toggle

Turns the speakers on and off.

Fn- w

Volume up

Increases the speaker volume.

Fn- y

Volume down

Decreases the speaker volume.

Fn- x

Brightness up

Increases the screen brightness.

16

Chapter 1

Hot Key Fn- z

Icon

Function Brightness down

Description Decreases the screen brightness.

Chapter 1

17

Touchpad
The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled .

Touchpad Basics
The following items teach you how to use the touchpad:

Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the 4-way scroll (2) button (top/bottom/left and right) to scroll a page up, down, left or right. This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows applications.

18

Chapter 1

Function Execute

Left Button Click twice quickly

Right Button

Center Buttons

Tap Tap twice (at the same speed as doubleclicking a mouse button) Tap once Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor

Select Drag

Click once Click and hold, then use finger to drag the cursor on the touchpad

Access context menu Scroll

Click once Click and hold the button in the desired direction (up/ down/left/right)

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpad's responsiveness.

Chapter 1

19

Hardware Specifications and Configurations
Processor
Item CPU type CPU package CPU core voltage CPU I/O voltage
® ®

Specification Intel low voltage Tualatin processor up to 700MHz CPU with on-die 512K cache FCBGA2 package 1.10V/0.95V/0.85V 1.25V

BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer V 3.3 Flash ROM 512KB 32-pin TSOP ACPI 1.0b, WfM 2.0, PC 2001, SM BIOS 2.3.1, IEEE 1394, IrDA V1.0, PCI 2.2, PnP BIOS 1.0a, Intel AC 97, USB specification 1.1, LDCM 6.0, PC card standard 1995 (PCMCIA V3.0 compliant device), Microsoft Simple Boot Flag specification 1.0 for ACPI OS, USB/1394 CDROM Boot Up support, Mini-PCI V1.0 Set by switch, see SW2(SW1) setting Specification

BIOS password control

Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU 512KB for Pentium III Always enabled Always enabled Fixed in write-back Specification

System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel 443BX 0MB 2 sockets (2 banks) 64/128MB 256MB Synchronous DRAM 133 MHz 3.3V 144-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications. Specification

20

Chapter 1

Memory Combinations
Slot 1 0 MB 64 MB 0 MB 64 MB 128 MB 64 MB 128 MB 128 MB 64 MB 0 MB 128 MB 64 MB 0 MB 128 MB 64 MB 128 MB Slot 2 64 MB 64 MB 128 MB 128 MB 128 MB 192 MB 192 MB 256 MB Total Memory

Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. NOTE: The shipping specification for DIMM combination is 64MB in slot 1. LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Realtek 8100BL 10/100 Mbps RJ45 Rear side Specification

Wireless LAN Interface
Item Module LAN interface Channel support and default channel protocol Enable/disable radio Specification Lucent/ANC 64 bit AGERE W/RES Mini PCI interface IEEE 802.11b LAN module IEEE 802.11b Support FAA requirement

Modem Interface
Item Module Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location 14.4K 56K V.90 MDC RJ11 Rear side Specification Ambit T60M283/003L6 MDC

Floppy Disk Drive Interface
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks 2DD (720KB) 9 80 2HD (1.20MB, 3-mode) 15 80 2HD (1.44MB) 18 80 Y-E Data YD-8U10 Specification

Chapter 1

21

Floppy Disk Drive Interface
Item Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Power voltage (Vcc) DC 4.40V to 5.25V 250 KBit/Sec 300 2 MFM Specification 500 KBit/Sec 360 500 KBit/Sec 300

Hard Disk Drive Interface
Item Vendor & Model Name Capacity Bytes per sector Data heads Recording zone Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Data transfer rate (buffer to/ from media, Mbytes/s) Interface transfer rate (host~buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% 384KB ATA-5 109 ~ 203 66 MB/Sec. Ultra DMA mode 66 1874KB ATA-5 109 ~ 203 66 MB/Sec. Ultra DMA mode 66 1874KB ATA-5 109 ~ 203 66 MB/Sec. Ultra DMA mode 66 1 4200 RPM 2 4200 RPM 3 4200 RPM IBM Travelstar DJSA-210 10G 512 2 16 Specification IBM Travelstar DJSA-220 20G 512 4 16 IBM Travelstar DJSA-230 30G 512 6 16

CD-ROM (6X) Interface
Item Vendor & model Name Performance specification Transfer rate (KB/sec) Disc data capacity Interface Applicable disc format AOpen SC-924U With CD Diskette Sustained: Max 900KBytes/sec 12cm Disc: 540MBytes (Mode 1), 630MBytes (Mode 2) 8cm Disc: 180MBytes (Mode 1), 210MBytes (Mode 2) USB1.1 CD-DA, CD-ROM (Mode 1 and Mode 2), CD-ROM/XA (Mode 2, Form 1 and Form 2), CD-Extra, CD-I, Video CD, Photo CD (Single and Multiple Sessions), I-Trax, CD-R, CD-RW Windows 98SE, Windows NT, Windows ME, Windows 2000, Windows XP 5V(DC) +/- 5% Specification

Operating system Power requirement Input voltage

22

Chapter 1

Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity CS4299-JQ Built-in Stereo 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Microsoft PC98/PC99, AC97 2.1 Line-in, CD, Video, AUX 8/16-bit, mono/stereo 44.1 KHz Yes Yes Specification

Video Interface
Item Chip vendor Chip name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) SMI Lynx 3DM+ Core/2.5V Memory/2.5V No PCI 1024x768 (16 bit and 24 bit colors) 2048x768 (16 bit colors) Specification

Video Memory
Item Fixed or upgradeable Video memory size Fixed 8 MB Specification

Video Resolutions Mode (for both LCD and CRT)
Resolution 640x480 720x480 800x600 848x480 1024x768 1280x1024 (CRT only) 2048x768 (CRT only) 8 bits (256 colors) Yes Yes Yes Yes Yes Yes Yes 16 bits (High color) Yes Yes Yes Yes Yes Yes Yes 24 bits (True color) Yes Yes Yes Yes Yes Yes No

Chapter 1

23

USB Port
Item USB Compliancy Level OHCI Number of USB port Location Serial port function control 1.1 USB 1.1 2 Right side Enable/Disable by BIOS Setup Specification

IrDA Port
Item IrDA FIR port controller Number of IrDA FIR port Location IrDA FIR port function control IrDA FIR port (in BIOS Setup) IrDA FIR port IRQ (in BIOS Setup) ECP DMA channel (in BIOS Setup) Optional IrDA FIR port DRQ (in BIOS Setup) NS PL97338 1 Front side Enable/disable by BIOS Setup 2F8 IRQ3 DMA channel 3 Not available Specification

PCMCIA Port
Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus O2 OZ711 Type-II One type-II Left side ZV support Yes (IRQ10, IRQ15) Specification

System Board Major Chips
Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC Intel 443BX / PIIX4E NS PL97338 CS4299-JQ SMI Lynx 3DM+ Intel PIIX4E M38867 Built-in Intel 443BX / PIIX4E Controller

Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Mitsubishi M38869 Darfon A5001 (84) / A500G (85) / A500J (88) 84/85/88-key Specification

24

Chapter 1

Keyboard
Item Windows 95 keys Internal & external keyboard work simultaneously Yes Yes Specification

Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Sanyo 4UF103450P-1 Li-ion 1800 mAH Over charge protection: Charge FET turns off if any cell voltage is 4.35V +/- 0.05V or over Over discharge protection: Discharge FET turns off when any cell voltage is less than 2.5V Number of battery cell Package configuration Package voltage 4 1 row with 4 cells 14.8 V Specification

DC-AC LCD Inverter
Item Vendor & model name Input supply voltage (V) Input signal voltage Output current (mA) Environmental Specifications Ambient operating temperature Ambient operating humidity Storage temperature Storage humidity -20 ~ 60 degree C 10% ~ 90% 0 ~ 50 degree C 10% ~ 90% Ambit T62l194.00 LCDBATOUT 8.5V ~ 21V Front Panel Back: 2.0 ~ 3.6V=ON, -0.3 ~ 0.8=OFF# Min.: 0.6 +/- 0.6 (mA) Max.: 6 +/- 0.5 (mA) Specification

NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. NOTE: There is an EEPROM in the inverter, which stores its supported LCD type and ID code. If you replace a new inverter or replace the LCD with a different brand, use Inverter ID utility to update the ID information. LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports colors 10.4 TFT XGA (1024x768) 256K Specification Toshiba LTM10C321K

Chapter 1

25

LCD
Item Optical Specification Brightness control Contrast control Recommended Operating Conditions Supply voltage for LCD display (V) Fluorescent lamp driving voltage (Vrms) 3.0 ~ 3.6 V 540 ~ 640 V(rms) keyboard hotkey No Specification

Electronic Stylus
Item Vendor Model number Maximum pressure Weight Environmental Specification Operating temperature Storage temperature Operating humidity Storage humidity +5 ~ +40 -10 ~ +60 +20 ~ +80% (no condensation) +20 ~ +80% (no condensation) WACOM MP-200-00 Tip switch: 1Kg or less Side switch: 300g or less Approximately 8g Specification

Digitizer Unit
Item Vendor Model number Supply voltage Input voltage of signals High level output currency Low level output currency Weight Environmental Specification Operating ambient temperature Storage temperature Operating ambient humidity Storage humidity 0 ~ +60 -10 ~ +70 +20 ~ +80% (no condensation +20 ~ +90% (no condensation) WACOM SU-001-01 -0.3 ~ +4.0 V -0.3 ~ Supply voltage +0.3 V -5 mA -10 mA Approximately 47.5g Specification

AC/DC Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal input frequency Input frequency variation range The maximum input current shall be less than 1.0 Ampere at 50W load and 100Vac input voltage. 50 ~ 60 Hz 47 ~ 63 Hz LITE-ON PA-1500-02 Specification

26

Chapter 1

AC/DC Adapter
Item Nominal input voltages Input voltage variation range Inrush current Efficiency Output Ratings (CV mode) DC output voltage Noise + Ripple Load Output Ratings (CC mode) Constant output Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection 3 sec. 8 ms 25 V Shall be capable of withstanding a continuous short-circuit to DC output without damage or overstress to the component, PCB traces and connector under the AC input conditions specified above. +/-4KV (at air discharge, no allowed errors.) +/-8KV (at air discharge, restart & damage errors are not allowed) +/-15KV (at air discharge, restart & damage errors are not allowed) +/-4KV (at contact discharge, no allowed errors.) +/-6KV (at contact discharge, restart & damage errors are not allowed) +/-8KV (at contact discharge, restart & damage errors are not allowed) Dielectric Withstand Voltage Primary to secondary The adapter shall withstand for 1 minute without breakdown the application of a 60Hz 3000Vac supply voltage applied between both input line and output (10mA DC cut-off current). 0.25 mA max. (@ 254 Vac, 60Hz) Shall meet: 1. FCC CFR47 Part 15 class B requirements. (USA) 2. VFG 243 class B requirements. (Germany) 3. CISPR 22 Class B requirements. (Scandinavia) 4. VCCI class II requirements. (Japan) 3.0 ± 0.3 A +19.5V ~ 21.0V 250mvp-pmax 0 A (min.) 2.5 A (max.) 100 ~ 240 Vac 90 ~ 270 Vac Input Voltage: 100Vac, Inrush Current: 50A maximum Input Voltage: 240Vac, Inrush Current: 100A maximum The adapter efficiency shall be capable to meet the case temperature rising requirement, above 85% is needed. Specification

Electrostatic discharge (ESD)

Leakage current Regulatory requirements

Power Management
Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g., during a battery-low condition), but the Hibernation file is invalid or not present. Phenomenon The Sleep indicator lights up

Chapter 1

27

Power Management
Power Saving Mode Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time. Hard disk drive is in standby mode. (spindle turned-off) The display shuts off All power shuts off Phenomenon

Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) 5 ~ 25.6Hz: 0.38mm (peak to peak) 25.6 ~ 250Hz: 0.5G 5 ~ 27.1Hz: 0.6G 27.1Hz ~ 50Hz: 0.4mm (peak to peak) 50 ~ 500Hz: 2.0G Non-operating (packed) 5 ~ 62.6Hz: 0.51mm (peak to peak) 62.6 ~ 500Hz: 4G 20% to 80% RH, non-condensing 20% to 90% RH, non-condensing (unpacked) 20% to 90% RH, non-condensing (storage package) +5 ~ +35 °C -10 ~ +60 °C -20 ~ +60 °C (storage package) Specification

Mechanical Specification
Item Dimensions Weight I/O Ports 251 (W) x 205 (D) x 25.7/29.7 (H) 3.1 lbs 1 type II CardBus socket, 1 RJ-11 modem port, 1 RJ-45 LAN port, 1 DC-in jack (AC adapter), 1 FIR port, 1 external monitor port, 2 USB ports, 1 audio line-out/ headphone-out jack, 1 audio line-in/microphone-in jack None Housing: MCS-050 Panel : Plastic Indicators Switch Num Lock, Caps Lock, Battery Charge, Media Activity, Sleep LED, Power LED, Wireless Communication Power Specification

Drive Bays Material

28

Chapter 1

Memory Address Map
Memory Address 00100000h-000F0000h 000F0000h-000E0000h 000E0000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h 64 KB 64 KB 128 KB 128 KB 640 KB Size UMB Area VGA BIOS Video memory (VRAM) Conventional memory Function System BIOS

I/O Address Map
I/O Address 0000-000F 0000-0CF7 0020-0021 0040-0043 0060-0060 0061-0061 0062-0062 0064-0064 0066-0066 0070-0073 0080-0080 0081-008F 0092-0092 00A0-00A1 00B0-00B3 00C0-00DF 00F0-00FF 01F0-01F7 0274-0277 0279-0279 02C8-02CF 02F8-02FF 03B0-03BB 03C0-03DF 03F6-03F6 03F8-03FF 0460-0463 04D0-04D1 0A79-0A79 0D00-FFFF 7000-70FF 7400-743F 7800-78FF 7C00-7C7F 8000-80FF 8400-841F Direct memory access controller PCI bus Programmable interrupt controller System timer Standard 101/102-key or Microsoft natural PS/2 keyboard System speaker Microsoft ACPI-compliant embedded controller Standard 101/102-key or Microsoft natural PS/2 keyboard Microsoft ACPI-compliant embedded controller System CMOS/real time clock Motherboard resources Direct memory access controller Motherboard resources Programmable interrupt controller Motherboard resources Direct memory access controller Numeric data processor Primary IDE channel ISAPNP Read Data Port ISAPNP Read Data Port Motherboard resources Acer Laptop Fast Infrared port Silicon Motion Lynx3DM Silicon Motion Lynx3DM Primary IDE channel Wacom Serial Pen HID Tablet Tablet PC Buttons Motherboard resources ISAPNP Read Data Port PCI bus Avance AC'97 Audio for Intel (R) Audio Controller Avance AC'97 Audio for Intel (R) Audio Controller Lucent Technologies Soft Modem AMR Lucent Technologies Soft Modem AMR Realtek RTL 8139 Family PCI Fast Ethernet NIC Intel (R) 82440MX USB Universal Host Controller Function

Chapter 1

29

I/O Address Map
I/O Address 8440-844F F000-F03F F100-F10F FB00-FBFE FC00-FCFF FD00-FDFF FE00-FEFF FF00-FFFF Motherboard resources Motherboard resources O2 Micro Smart Card Bus Reader O2 Micro Card Bus Controller O2 Micro Card Bus Controller O2 Micro Card Bus Controller O2 Micro Card Bus Controller Function Intel (R) 82440MX Bus Master IDE Controller

IRQ Assignment Map
Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System timer Keyboard Cascade FIR (Serial port) COM1 (Serial port) for Digitizer Reserved Reserved for R2 card Reserved CMOS/RTC SCI IRQ used by ACPI bus VGA (PIRQA#), USB (PIRQD#), OZ711 CardBus (PIRQA#) AC'97 Audio (PIRQB#), AC'97 Modem (PIRQB#) PS/2 device Math processor IDE primary channel LAN (PIRQC#), IEEE 1394 (PIRQC#), 802.11b (PIRQC#) Function

DMA Channel Assignment
DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Reserved FIR controller Reserved Reserved DMA controller Reserved Reserved Reserved Function

30

Chapter 1

Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press

m during POST (while the TravelMate logo is being displayed).

BIOS Utility System Information Basic System Settings Startup Configuration System Security Loading Default Settings
= Move highlight bar, Enter = Select, Esc = Exit

Navigating the BIOS Utility
There are six menu options: System Information, Basic System Settings, Startup Configuration, System Security and Loading Default Settings. To enter a menu, highlight the item using the

w / y keys, then press e.

Within a menu, navigate through the BIOS Utility by following these instructions: Press the Press the

w / y keys to move between the parameters. z / x keys to change the value of a parameter.

Press the | key while you are in any of the menu options to return to the main menu.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys are shown at the bottom of the screen.

Chapter 2

31

Multi-Boot Menu
Users can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without entering BIOS SETUP utility.

NOTE: If users disable the "Boot from LAN" option in BIOS SETUP utility, then the option of Lan Desk Service Agent will not appear.

32

Chapter 2

System Information
The System Information screen displays a summary of your computer hardware information.

System Information CPU Type & Speed Hard Disk Drive Floppy Disk Drive Hard Disk Drive HDD Serial Number HDD Serial Number System with System with Version BIOS System BIOS Version VGA BIOS Version VGA BIOS Version Serial Number Serial Number Asset Tag Number Asset Tag Number Product Name Product Name Manufacturer Name Manufacturer Name UUID UUID = Move highlight bar,

Page 1/1

Pentium III 700 MHz XXXXX MB -inch 1.44 MB 3.5 XXXXX MB XXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXX XXXROM Attached XXXROMA3W Attached V3.3 R01 A1a V3.3 R01-A1a XXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXX TravelMate 100 C100 TravelMate100 ACER ACER XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX = Change setting, F1 = Help

NOTE: The screen above is a sample and may not reflect the actual data on your computer. "X" may refer to a series of numbers and/or characters. The following table describes the information in this screen.

Parameter CPU Type & Speed Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID

Description Display the CPU type and its speed. Display the size of the Hard Disk. List the HDD serial Number The system will automatically detect that the media type is CD-ROM, DVDROM. The current system BIOS version. The current VGA BIOS version. Shows the system serial number. Shows the asset tag number of the computer. Shows the official name of the product. Shows the manufacturer of the computer. Shows the universally unique identifier of your computer.

The items in this screen are important and vital information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.

Chapter 2

33

Basic System Settings
The Basic System Settings screen allows you to set the system date and time.

Basic System Setting Date Time [Mon Jan 1, 2001] [12:00:00]

page 1/1

= Move highlight bar,

= Change setting,

F1 = Help

The following table describes the parameters in this screen.

Parameter Date Time

Description Sets the system date. Sets the system time.

Format DDD MMM DD, YYYY (day-of-the-week month day, year) HH:MM:SS (hour:minute:second)

34

Chapter 2

Startup Configuration
The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Startup Configuration Boot Display Boot Display Screen Expansion Auto Dim Function Resume On LAN/Modem Access Hotkey Beep Fast Boot Network Device Boot on LAN 1394 Legacy Mode Boot Drive Sequence 1 st 2nd rd 3 4th Intel® SpeedStepTM Technology = Move highlight bar,

Page 1/1

[Both] / [Auto] [Enabled] / [Disabled] [Enabled] / [Disabled] [Enabled] / [Disabled] [Enabled] / [Disabled] [Enabled] / [Disabled] [Ethernet] / [Wireless] [Enabled] / [Disabled] [Enabled] / [Disabled] [Enabled] / [Disabled] [Floppy] [CD-ROM] [Hard Disk] [LANDesk ® Service Agent] [Automatic] / [Maximum Performance] / [Battery Optimized] = Change setting, F1 = Help

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings
Parameter Boot Display Description Sets the display device on boot-up. When set to Auto, the computer automatically determines the display device. If an external display device (eg. monitor) is connected, it becomes the boot display. When set to Both, the computer outputs to both the LCD and the external display if one is connected. Screen Expansion Expand the screen on the graphic/text mode. When it is disabled, the graphic/text mode expansion function is disabled and the graphic/text image will be centralized on the LCD. If it is enabled, the graphic/text image will be expanded to the full LCD screen. Auto Dim Function When enabled, the system supports an automatic dimming of the LCD back light, when the AC power source is not available. When enabled, the computer will wake up from sleep state if any LAN access to it occurs. Enabled or Disabled Enabled or Disabled Options Both or Auto

Resume on LAN/Modem Access

Enabled or Disabled

Chapter 2

35

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings
Parameter Hotkey Beep Fast Boot Description When enabled, the computer makes a beep when a hot key (Fn+F4) is pressed. When this flag is set, the ACPI OS will communicate with the BIOS to decide the next POST is Fast or Diagnostic. When the Ethernet is selected, the on-board 10/100 LAN device will be enabled and wireless LAN will be disabled, vice versa. If the wireless LAN device is not installed, this option will be gray and show ethernet. When enabled, remote host with appropriate boot image can boot this computer. (Only work with Ethernet device.) When this item is enabled, it can support boot from 1394 DVD or HDD.) Specifies the order in which the computer starts up from. Please refer to below section. Enables boot-up from the floppy drive, if selected as the first option. The computer attempts to boot from the floppy disk drive (looks for a bootable floppy) before following the boot sequence specified in the Boot Drive Sequence. CD-ROM Enables boot-up from the optical drive, if selected as the first option. The computer attempts to boot from the CD (looks for a bootable CD) before following the boot sequence specified in the Boot Drive Sequence. Enables boot-up from the hard disk. Boot on LAN disabled. With 1394 device installed and 1394 Legacy Mode enabled, this option will pop up. The name for this option varies, depending on the decision by the Device Team. There are three CPU speeds available for users to specify the CPU speed. Automatic Maximum Performance Battery Optimized Options Enabled or Disabled Enabled or Disabled

Network Device

Ethernet or Wireless

Boot on LAN

Disabled or Enabled

1394 Legacy Mode Boot Drive Sequence Floppy Disk Drive

Enabled or Disabled 1st: Floppy Disk 2nd: CD-ROM 3rd: Hard Disk 4th: LANDesk R Service Agent 5th: --------------------------

Hard Disk 4th: LANDesk R Service Agent 5th:---------------------------

Intel R SpeedStepTM Technology

Setting the Boot Drive Sequence
The Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th, 5th-see the explanation above ) for bootable drives in your computer. For example, the default value (1st: Floppy Disk, 2nd: CD-ROM, 3rd: Hard Disk) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive. If it cannot boot up from the CD-ROM drive, it continues by booting up from the hard disk. To set the boot drive sequence, use the w / y keys to select a priority level (1st, 2nd, 3rd, 4th and 5th), then use the

z / x keys to select the device for that priority level.

36

Chapter 2

System Security
The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

System Security Setup Password Power On Password Hard Disk Password Processor Serial Number

Page 1/1

[None]/[Present] [None]/[Present] [None]/[Present] [Enabled] / [Disabled]

= Move highlight bar,

= Change setting,

F1 = Help

The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Setup Password

Description When set, this password protects the computer and the BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password. When set, this password protects the computer from unauthorized entry. See the following section for instructions on how to set a password. This item appears only if the platform is business model. A lot of literature available on the serial number suggests that it should be used to encrypt and decrypt data sent to and from e-commerce sites.

Options None or Present

Power On Password

None or Present

Hard Disk Password Processor Serial Number

None or Present Enabled or Disabled

Chapter 2

37

Setting a Password
Follow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on, Hard Disk, or Resume) and press the z / x key. The password box appears:

2.

Type a password. The password may consist of up to eight characters (A-Z, a-z, 0-9).

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press

e.

Retype the password to verify your first entry and press

e.

After setting the password, the computer automatically sets the chosen password parameter to Present.

Four password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security. Hard Disk Password protects your data by preventing unauthorized access to your hard disk. Even if the hard disk is removed from the computer and moved to another computer, it cannot be accessed without the Hard Disk Password. When a password is set, a password prompt appears on the left-hand corner of the display screen. 1. When the Setup Password is set, the following prompt appears when you press m to enter the BIOS Utility at boot-up.

Setup Password

Type the Setup Password and press e to access the BIOS Utility. 2. When the Power On Password is set, the following prompt appears at boot-up.

Type the Power On Password (a symbol appears for each character you type) and press 3. When the Hard Disk Password is set, the following prompt appears at boot-up.

e to use the

computer. If you enter the password incorrectly, an x symbol appears. Try again and press e.

Type the Hard Disk Password (a symbol appears for each character you type) and press

e to use the

computer. If you enter the password incorrectly, an x symbol appears. Try again and press e. 38 Chapter 2

You have three chances to enter a password. If you successfully entered the password, the system starts Windows. If you fail to enter the password correctly after three tries, the system hangs. To change a password, follow the same steps used to set a password. To remove a password, follow the same steps used to set a password, except type nothing in the password boxes.

Load Default Settings
If you want to restore all parameter settings to their default values, select this menu item and press e. The following dialog box displays.

If you would like to load default settings for all parameters, use the cursor z / x keys to select Yes; then press e. Choose No if otherwise.

Chapter 2

39

BIOS Flash Utility
The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Use the IFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use IFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use IFlash utility.

System Utility Diskette
This utility diskette is for the Acer TravelMate C100 notebook machine. You can find the utility in Service CD kit. It provides the following functions: 1. 2. 3. Panel ID Utility Thermal Utility Mother Board Data Utility

To use this diskette, first boot from this diskette, then a "Microsoft Windows ME Startup Menu" prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.

System Diagnostic Diskette
IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate C100 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test and its functions.

1

New added description. Please pay attention to it.

40

Chapter 2

Running PQA Diagnostics Program

PQA

Vx_x

xx-xx-xx

Diag

Result

SysInfo

Option

Exit

Press z / xto move around the main menu. Press are Diag, Result, SysInfo, Option and Exit.

e to enable the selected option.

The main options

The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.

PQA

Vx_x

xx-xx-xx

Diag
ONE MULTI FULL QUICK

Result Diag
TEST TEST TEST TEST

SysInfo

Option

Exit

One Test performs a single test and Manual checks the selected test items in sequence. Multi Test performs multiple tests of the selected items and check the selected test items in sequence. Full Test performs all test items in detail for your system. Quick Test performs all test items quickly for your system.

Chapter 2

41

The screen below appears if you select Multi Test.

PQA PQA

Vx_x Vx_x

xx-xx-xx xx-xx-xx

Diag Diag

ONE TEST One TEST MULTI TEST Multi TEST FULL TEST QUICK TEST

Result Result Diag Diag

SysInfo SysInfo

Option Option

Exit Exit

TEST COUNT VALUE (1...9999) 1

Specify the desired number of tests and press

e.

After you specify the number of tests to perform, the screen shows a list of test items (see below).

PQA

Vx_x

xx-xx-xx

Diag Result Diag
MANUALTest Items TEST [ AUTO] System Board TEST [ ] Memory [ ] Keyboard [ ] Video [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive [ ] Hard Disk [ ] CD-ROM [ ] Coprocessor [ ] Pointing Dev. [ ] Cache

SysInfo

Option

Exit

SPACE: mark/unmark selecting item ESC : return to upper menu F1 : Help menu F2 : test the marked item(s) ENTER: open sub-item's menu Test Times = 1

Move the highlight bar from one item to another. Press Space to enable or disable the item. Press view the available options of each selected item. Press | to close the submenu.

e to

The right corner screen information gives you the available function keys and the specified test number. Space: Enables/disables the item ESC: Exits the program F1: Help F2: Tests the selected item(s) Enter: Opens the available options Test Times: Indicates the number of tests to perform. NOTE: The F1 and F2 keys function only after you finish configuring the Test option. NOTE: When any errors are detected by diagnostic program, refer to "Index of PQA Diagnostic Error Code" for troubleshooting.

42

Chapter 2

Chapter 3

Machine Disassembly and Replacement
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Flat-bladed screw driver or plastic stick NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

Chapter 3

43

General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. 3. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

44

Chapter 3

Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Start

Battery

Ax1 HDD Cover 2 Middle Covers Ax3 HDD Module Bx1 Cx2 HDD HDD Case DIMM Upper Plate Ax2 HDD Connector Modem Board DIMM Ax2 Coaxial Cable Keyboard Wireless LAN Module Video Capture Kit Covers

Cx2 DIMM Cover

Black & White RF Cable

Ax4 Ax2 LCD Module LCD HInges W/ Center Hinge

Ax3 Modem Power Cable Main Unit Ax8 LCD Bezel

Ax2

Inverter Board

Ax2

Button Board

Upper Case

RTC Battery

Lower Case

Dx2

Auxiliary Antenna

Ax2 Main Board

Ax2 LCD Support Knobs Touch Pad Module

Dx1 Main Antenna

Ax2 VGA Plate Fx2 Ax4

Gx4 PCMCIA Socket

LCD Panel Touch Pad FPC Ax4 LCD W/ Protection Cover Ex2 Sensor Board Coaxial Cable

Heat Sink Plate

Chapter 3

45

Screw List
Item A B C D E F G Description Screw M2.5 X L6 (Black) Screw M3 X L4 (Silver) Screw M2 X L4 ((Black) Screw M2 X L4 (Silver) Screw M2 X L4.5 (Golden) Hex Screw (Silver) Screw M2 X L4 (Black)

46

Chapter 3

Removing the Battery Pack
1. 2. 3. Push the battery lock latch forward to unlock the battery. Push the battery release latch to release the battery. Remove the battery.

Chapter 3

47

Removing the Wireless LAN Module
1. 2. See "Removing the Battery Pack" on page 47 First remove the two screws as shown here, and then lift the DIMM cover up.

3.

Detach the gray and black RF cables from the wireless LAN module.

4.

Push the two latches on both sides of the socket to release the wireless LAN module. Remove the wireless LAN module..

48

Chapter 3

Removing the Hard Disk Drive Module
1. 2. 3. See "Removing the Battery Pack" on page 47 Remove the screw of the HDD cover, then remove the HDD cover. Remove the HDD module in the way as shown here.

Disassembling the Hard Disk Drive Module
1. 2. 3. . See "Removing the Battery Pack" on page 47 See "Removing the Hard Disk Drive Module" on page 49 Remove the one silver screw, and then detach the HDD module out from the HDD case. Detach the HDD connector from the HDD.

Chapter 3

49

Disassembling the Main Unit
Removing the Middle Covers
1. 2. See "Removing the Battery Pack" on page 47 First, push outward the middle cover as shown here, and then detach the other middle cover on the rear of the unit.

NOTE: The disassembly procedures of the middle covers are reversed due to the change of the material which the middle covers are made of. Please ignore the disassembly procedures for this part in the video.

Removing the Keyboard
1. 2. 3. See "Removing the Battery Pack" on page 47 See "Removing the Middle Covers" on page 50 Remove the three screws, lift the keyboard upward, and then put it on the upper case as shown here.

4.

Disconnect the keyboard cable from the main board by using a plastic flat screwdriver and remove the keyboard.

50

Chapter 3

Removing the LCD Module
1. 2. 3. 4. See "Removing the Battery Pack" on page 47 See "Removing the Middle Covers" on page 50 See "Removing the Keyboard" on page 50 Remove the two screws as shown here, and then disconnect the LCD coaxial cable from the main board. Disconnect the inverter cable from the main board

5.

Pull up the two RF cables with the tweezers gently. Remove the two screws and the other two on the center hinge.

6.

Press the two LCD support knobs inward and then remove the LCD module from the main unit.

Chapter 3

51

NOTE: We would like to hightlight the correct way to rotate the LCD module here. Please note that the LCD module can only be rotated at 180 degrees. Rotating the LCD module in the wrong direction may cause the damage to the cables. 1. l Pressing the two LCD support knobs inward, rotate the LCD module clockwise at 180 degrees.

2.

To rotate the LCD module back to its original position, rotate the LCD module counterclockwise at 180 degrees. Press the two LCD support knobs to secure the LCD module well.

52

Chapter 3

Removing the DIMM Upper Plate
1. 2. 3. 4. See "Removing the Battery Pack" on page 47 See "Removing the Middle Covers" on page 50 See "Removing the Keyboard" on page 50 Remove the two screws, and then detach the DIMM upper plate from the heat sink plate.

Removing the Internal Memory Module
1. 2. 3. 4. 5. See "Removing the Battery Pack" on page 47 See "Removing the Middle Covers" on page 50 See "Removing the Keyboard" on page 50 See "Removing the DIMM Upper Plate" on page 53 Push the latches on both sides of the socket to release the DIMM, and then remove the DIMM from the main unit.

Removing the Modem Board
1. 2. 3. 4. . See "Removing the Battery Pack" on page 47 See "Removing the Middle Covers" on page 50 See "Removing the Keyboard" on page 50 Remove the two screws, disconnect the modem cable from the modem board, and then detach the modem board from the main board

Chapter 3

53

Separating the Upper Case from the Lower Case
1. 2. 3. 4. 5. 6. See "Removing the Battery Pack" on page 47 See "Removing the Middle Covers" on page 50 See "Removing the Keyboard" on page 50 See "Removing the LCD Module" on page 51 Disconnect the touch pad cable from the main board with a plastic flat screwdriver. Disconnect the cover switch cable and RTC cable from the main board respectively.

7.

Turn over the machine, please note that the machine should be put on a sponge with the two LCD support knobs against the edg