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Troubleshooting Flowchart for Removing Print Troubles

Yes Can be pronted out from other computers. Remove the driver, then reinstall it.

No

Hard disk (field option) is installed.

Yes

Can be printed out after having formatted the Hard disk (field option).

Yes Normal Condition

No

No

Yes
Can be printed out after having rewritten the Compact Flash ROM.

Normal Condition

No

No trouble in operation test with the copier in its 36 mode.

Yes Replace the system board.

No

Try to find the cause of the trouble in the copier.



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-------------------------------------------------------------------------------Unit Serial No: 123456 Network Address: 00:11:22:33:44:55 Network Topology: Ethernet Network Speed: 100 Megabits Novell Network Information Print Server Name: KCA_123456 Password Defined: No Preferred File Server: s: idle Directory Services Context not defined Frame Type: 802.2 On 802.3 Peer-to-Peer Information Frame Type: 802.2 On 802.3 Network ID: 0 h TCP/IP Network Information Frame Type: Ethernet II Subnet Mask: 255.0.0.0 DNS Address: 0.0.0.0 WINS Name: Not Registered IPP Network Information AppleTalk Network Information Frame Type: 802.2 SNAP On 802.3 Protocol Address: Net Number 12345 enabled Connector: RJ45 Version: 09.25C

enabled

enabled Protocol Address: 12.34.56.78 Default Gateway: 0.0.0.0

disabled enabled Node Number 224 Socket Number

-------------------------------------------------------------------------------Novell inactive Peer-to-Peer Connection Information Printer Name: KCA_123456 AppleTalk Connection Information AppleTalk Printer Name: KCA_123456 TCP/IP Connection Information Port Number : 10001 --------------------------------------------------------------------------------



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