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PN64D8000FFXZA Fast Track Troubleshooting Manual

Y Buffer X Buffer Service Bulletins
X Main Plasma Screen Peeling Issue -
SMPS Related Model Code(s): PN59D7000FFXZA /
Y Main PN59D8000FFXZA / PN64D8000FFXZA

Quick Parts List:
Version Parts No Short Description
Main ALL BN44-00447A Power PCB
ALL BN94-04402V Main PCB
Logic I101 BN96-16540A Logic Main PCB
I101 BN96-16541A Buffer E
I101 BN96-16542A Buffer F
I101 BN96-16543A Buffer G
I101 BN96-16544A X Main
Spkr Wi-Fi I101 BN96-16545A Y Main
Blue Tooth
Buffer E Buffer F I101 BN96-16546A Buffer X
I101 BN96-16547A Y - Upper
Latest Firmware: I101 BN96-16548A Y - Lower
HELP: 1-888-751-4086 (Tech Support) ALL BN96-17107A RF module PCB
Firmware for PDP TV D8000 series (ver.
ALL BN96-18260F Function & IR PCB
GSPN 1022.1)
Applicable Models: 51D8000FF, 59D8000FF, ALL BN96-20273A Panel
http://service.samsungportal.com/EP/web ALL BN63-07791A Bottom Cover
/portal/jsp/EP_Default1.jsp Description: ALL BN96-16787A Stand Base
This firmware will: -Decrease flickering ALL BN96-16813A Front Cover
PLUS ONE problem on 3D mode. (only 3D model) ALL BN96-16827B Rear Cover
http://my.plus1solutions.net/clientPortals/s - Change the way to get out of Store Demo ALL BN96-16829A Stand Guide
amsung Mode ALL BN40-00208A Tuner
- Change the type of information of Info banner
ALL BN59-01134B Remote
HOT TIPS - Prevent escaping issue when pressing
ALL BN96-18070B Speaker
-Power On Problems: (pg. 3) volume button on video apps(Netflix, Vudu,
etc) ALL BN96-18130H LVDS Cable
-Video Problems: (pg. 4)
- Support Remote Service ALL BN63-02368B Cleaning Cloth
- Support Netflix 3.1 ALL BN96-09872R Power Cord
PN64D8000FFXZA Fast Track Troubleshooting Manual

Power On Sequence:
1. STBY 5V (CN801, #2, 5v)
2. PS_ON (CN801, #1, 3.3v-0v)
3. VS_ ON (CN802, #6, 0-3.3v)
4. Panel should illuminate briefly
PN64D8000FFXZA Fast Track Troubleshooting Manual


When troubleshooting, It's very important to first check Vs, Va, Vsc & Ve
If Vs is missing (0V), disconnect power and check for short. Use ohm
Power Supply Trouble Shooting Notes: meter to measure resistance while disconnecting Y-Board & X-Board
supply feeds one at a time.
2010/2011 models
Turn Power On and Test SMPS with shorted connector removed for
Will not be run with the "X" or "Y" main disconnected. The SMPS will correct Vs voltage verification. (It may only come up briefly but to full
shut down immediately. However if a meter is first connected to the level). Be careful not to reconnect power connectors until Vs falls below
test point when power is applied it will read the correct voltage briefly 10V.
before shut- ting down.(You have enough time to check key
If Va is low or missing, disconnect power connectors to Address Boards
and Check to see if SMPS Supply is restored. (Note Va feed normally
CAUTION: Do not reconnect any connectors to SMPS or Y/X Boards passes through the Y-Drive to the Address Boards (Logic Buffer Boards).
until power has been turned off long enough for Vs to drop below 10V If Vsc is low or missing and Vs is OK, the failure is with the Y-Board
or damage will occur to X or Y Boards. .
since the Y-Board generates the Vsc voltage from the supplied Vs.

SMPS Over Current Protection If Ve is low or missing and Vs is OK, the failure is with the X-Board since the
Ve is generated by the X-Board from the supplied Vs. (Please note: In some
If a short circuit occurs on either the VS or VA voltage lines, the SMPS rare cases the Ve is generated by the Y-Board fed to the X-Board.)
stops operating, but should not fail. When the short circuit is removed
from the source line, the Power Supply will operate normally again. Other SMPS Voltages:
Many SMPS Supplies are replaced needlessly! Check Low Voltage feeds to the Main Board and other supplied Assemblies.
PN64D8000FFXZA Fast Track Troubleshooting Manual
1. Verify Video Operation 2. Using Test Patterns in Service Mode
a) Customer Picture Test (if available) - ENTERING SERVICE MODE