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Samsung Electronics America
Rapid Repair Resolution
Refrigerator and Washer by Model
2011
Samsung Rapid Repair Resolution
Wavers
Liability waiver - This information is published for informational purposes only and is intended for use only by personnel qualified for the specific tasks depicted.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding potential hazards when handling or
servicing a product. Only qualified personnel should repair products powered by electricity. Any attempt to handle, service or repair the product or products by
anyone other than qualified personnel could result in serious injury or death. You agree that your use of and reliance on this information is at your sole risk. This
information is subject to change or update without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this
information.".
Accuracy waiver - The information provided in this document is provided to guide the technician in efficiently servicing Samsung products. Part numbers
provided are subject to change without notice. Before ordering parts, technicians are strongly advised to verify the part number information with the unit's full
model and serial number. Information in this document is general in nature and is provided for informational purposes only. This content is in no way intended
to substitute for proper troubleshooting procedures. Samsung Electronics America (SEA) makes no warranty as to the completeness or accuracy of the material
provided for a particular purpose. SEA is not liable if errors occur in the information in this document or if the information is not up-to-date.
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Samsung Rapid Repair Resolution
Table of Contents
Refrigerators
Supplied Generic Accessories ..................................................................................................1
Critical Parts Lookup Information ...........................................................................................1
RB195AB ................................................................................................................................2
No cool ........................................................................................................................................................ 2
Frost Buildup ............................................................................................................................................... 3
Ice Issues ..................................................................................................................................................... 5
Wrong Temperature ................................................................................................................................... 8
Water Issues................................................................................................................................................ 9
Control Issues............................................................................................................................................ 10
Compressor ............................................................................................................................................... 10
Other ......................................................................................................................................................... 11
RB195AC .............................................................................................................................. 13
No Cool...................................................................................................................................................... 13
Frost Buildup ............................................................................................................................................. 14
Ice issues ................................................................................................................................................... 15
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Samsung Rapid Repair Resolution
Wrong Temperature ................................................................................................................................. 18
Control Issues............................................................................................................................................ 19
Compressor ............................................................................................................................................... 20
Other ......................................................................................................................................................... 21
RB217AB .............................................................................................................................. 23
No Cool...................................................................................................................................................... 23
Frost Buildup ............................................................................................................................................. 24
Ice issues ................................................................................................................................................... 25
Wrong Temperature ................................................................................................................................. 28
Control Issues............................................................................................................................................ 29
Compressor ............................................................................................................................................... 30
Other ......................................................................................................................................................... 31
RF197AC ............................................................................................................................... 33
No Cool...................................................................................................................................................... 33
Frost Buildup ............................................................................................................................................. 34
Ice issues ................................................................................................................................................... 36
Wrong Temperature ................................................................................................................................. 39
Water Issues.............................................................................................................................................. 40
Control Issues............................................................................................................................................ 41
Compressor ............................................................................................................................................... 41
Other ......................................................................................................................................................... 42
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Samsung Rapid Repair Resolution
RF217AB............................................................................................................................... 44
No Cool...................................................................................................................................................... 44
Frost Buildup ............................................................................................................................................. 45
Ice issues ................................................................................................................................................... 47
Wrong Temperature ................................................................................................................................. 50
Water Issues.............................................................................................................................................. 51
Control Issues............................................................................................................................................ 52
Compressor ............................................................................................................................................... 52
Other ......................................................................................................................................................... 53
RF217AC ............................................................................................................................... 55
No Cool...................................................................................................................................................... 55
Frost Buildup ............................................................................................................................................. 56
Ice issues ................................................................................................................................................... 57
Wrong Temperature ................................................................................................................................. 60
Water Issues.............................................................................................................................................. 61
Control Issues............................................................................................................................................ 62
Compressor ............................................................................................................................................... 62
Other ......................................................................................................................................................... 63
RF263AE ............................................................................................................................... 65
No Cool...................................................................................................................................................... 65
Frost Buildup ............................................................................................................................................. 66
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Samsung Rapid Repair Resolution
Ice issues ................................................................................................................................................... 67
Wrong Temperature ................................................................................................................................. 70
Water Issues.............................................................................................................................................. 71
Control Issues............................................................................................................................................ 72
Compressor ............................................................................................................................................... 72
Other ......................................................................................................................................................... 73
RF266AE ............................................................................................................................... 75
No Cool...................................................................................................................................................... 75
Frost Buildup ............................................................................................................................................. 76
Ice issues ................................................................................................................................................... 77
Wrong Temperature ................................................................................................................................. 80
Water Issues.............................................................................................................................................. 81
Control Issues............................................................................................................................................ 82
Compressor ............................................................................................................................................... 83
Other ......................................................................................................................................................... 84
RF266AZ ............................................................................................................................... 86
No Cool...................................................................................................................................................... 86
Frost Buildup ............................................................................................................................................. 87
Ice issues ................................................................................................................................................... 88
Wrong Temperature ................................................................................................................................. 91
Water Issues.............................................................................................................................................. 92
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Samsung Rapid Repair Resolution
Control Issues............................................................................................................................................ 93
Compressor ............................................................................................................................................... 93
Other ......................................................................................................................................................... 94
RF267AE ............................................................................................................................... 97
No Cool...................................................................................................................................................... 97
Frost Buildup ............................................................................................................................................. 98
Ice issues ................................................................................................................................................. 100
Wrong Temperature ............................................................................................................................... 103
Water Issues............................................................................................................................................ 104
Control Issues.......................................................................................................................................... 105
Compressor ............................................................................................................................................. 105
Other ....................................................................................................................................................... 106
RF267AZ ............................................................................................................................. 109
No Cool.................................................................................................................................................... 109
Frost Buildup ........................................................................................................................................... 110
Ice issues ................................................................................................................................................. 111
Wrong Temperature ............................................................................................................................... 114
Water Issues............................................................................................................................................ 115
Control Issues.......................................................................................................................................... 116
Compressor ............................................................................................................................................. 116
Other ....................................................................................................................................................... 117
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Samsung Rapid Repair Resolution
RF268AB............................................................................................................................. 119
No Cool.................................................................................................................................................... 119
Frost Buildup ........................................................................................................................................... 120
Ice issues ................................................................................................................................................. 121
Wrong Temperature ............................................................................................................................... 125
Water Issues............................................................................................................................................ 126
Control Issues.......................................................................................................................................... 127
Compressor ............................................................................................................................................. 127
Other ....................................................................................................................................................... 128
RF268AC ............................................................................................................................. 131
No cool .................................................................................................................................................... 131
Frost Buildup ........................................................................................................................................... 132
Ice issues ................................................................................................................................................. 133
Wrong Temperature ............................................................................................................................... 135
Water Issues............................................................................................................................................ 135
Control Issues.......................................................................................................................................... 136
Compressor ............................................................................................................................................. 136
Other ....................................................................................................................................................... 137
RF26XAE ............................................................................................................................. 139
No Cool.................................................................................................................................................... 139
Frost Buildup ........................................................................................................................................... 140
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Samsung Rapid Repair Resolution
Ice issues ................................................................................................................................................. 142
Wrong Temperature ............................................................................................................................... 145
water Issues ............................................................................................................................................ 146
Control Issues.......................................................................................................................................... 147
Compressor ............................................................................................................................................. 147
Other ....................................................................................................................................................... 148
RF4287HA .......................................................................................................................... 151
No Cool.................................................................................................................................................... 151
Frost Buildup ........................................................................................................................................... 152
Ice issues ................................................................................................................................................. 154
Wrong Temperature ............................................................................................................................... 157
Water Issues............................................................................................................................................ 158
Control Issues.......................................................................................................................................... 159
Compressor ............................................................................................................................................. 160
Other ....................................................................................................................................................... 161
RFG237AA .......................................................................................................................... 163
No Cool.................................................................................................................................................... 163
Frost Buildup ........................................................................................................................................... 164
Ice issues ................................................................................................................................................. 166
Wrong Temperature ............................................................................................................................... 169
Water Issues............................................................................................................................................ 170
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Samsung Rapid Repair Resolution
Control Issues.......................................................................................................................................... 171
Compressor ............................................................................................................................................. 172
Other ....................................................................................................................................................... 173
RFG238AA .......................................................................................................................... 175
No Cool.................................................................................................................................................... 175
Frost Buildup ........................................................................................................................................... 176
Ice issues ................................................................................................................................................. 178
Wrong Temperature ............................................................................................................................... 181
Water Issues............................................................................................................................................ 182
Control Issues.......................................................................................................................................... 183
Compressor ............................................................................................................................................. 183
Other ....................................................................................................................................................... 184
RFG293HA .......................................................................................................................... 187
No Cool.................................................................................................................................................... 187
Frost Buildup ........................................................................................................................................... 188
Ice issues ................................................................................................................................................. 190
Wrong Temperature ............................................................................................................................... 193
Water Issues............................................................................................................................................ 194
Control Issues.......................................................................................................................................... 195
Compressor ............................................................................................................................................. 195
Other ....................................................................................................................................................... 196
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Samsung Rapid Repair Resolution
RFG295AB .......................................................................................................................... 198
No Cool.................................................................................................................................................... 198
Frost Buildup ........................................................................................................................................... 199
Ice issues ................................................................................................................................................. 201
Wrong Temperature ............................................................................................................................... 204
Water Issues............................................................................................................................................ 205
Control Issues.......................................................................................................................................... 206
Compressor ............................................................................................................................................. 206
Other ....................................................................................................................................................... 207
RFG297AA .......................................................................................................................... 210
No Cool.................................................................................................................................................... 210
Frost Buildup ........................................................................................................................................... 211
Ice issues ................................................................................................................................................. 213
Wrong Temperature ............................................................................................................................... 216
Water Issues............................................................................................................................................ 217
Control Issues.......................................................................................................................................... 218
Compressor ............................................................................................................................................. 218
Other ....................................................................................................................................................... 219
RFG297AB .......................................................................................................................... 221
No Cool.................................................................................................................................................... 221
Frost Buildup ........................................................................................................................................... 222
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Samsung Rapid Repair Resolution
Ice issues ................................................................................................................................................. 224
Wrong Temperature ............................................................................................................................... 227
Water Issues............................................................................................................................................ 228
Control Issues.......................................................................................................................................... 229
Compressor ............................................................................................................................................. 230
Other ....................................................................................................................................................... 231
RFG298AA .......................................................................................................................... 233
No Cool.................................................................................................................................................... 233
Frost Buildup ........................................................................................................................................... 234
Ice issues ................................................................................................................................................. 235
Wrong Temperature ............................................................................................................................... 238
Water Issues............................................................................................................................................ 239
Control Issues.......................................................................................................................................... 240
Compressor ............................................................................................................................................. 240
Other ....................................................................................................................................................... 241
RS2530B ............................................................................................................................. 244
No Cool.................................................................................................................................................... 244
Frost Buildup ........................................................................................................................................... 245
Ice issues ................................................................................................................................................. 246
Wrong Temperature ............................................................................................................................... 249
Water Issues............................................................................................................................................ 250
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Samsung Rapid Repair Resolution
Control Issues.......................................................................................................................................... 251
Compressor ............................................................................................................................................. 251
Other ....................................................................................................................................................... 252
RS261MD ........................................................................................................................... 254
No Cool.................................................................................................................................................... 254
Frost Buildup ........................................................................................................................................... 255
Ice issues ................................................................................................................................................. 256
Wrong Temperature ............................................................................................................................... 259
Water Issues............................................................................................................................................ 260
Control Issues.......................................................................................................................................... 260
Compressor ............................................................................................................................................. 261
Other ....................................................................................................................................................... 262
RS263TD ............................................................................................................................. 264
No Cool.................................................................................................................................................... 264
Frost Buildup ........................................................................................................................................... 265
Ice issues ................................................................................................................................................. 266
Wrong Temperature ............................................................................................................................... 269
Water Issues............................................................................................................................................ 270
Control Issues.......................................................................................................................................... 271
Compressor ............................................................................................................................................. 271
Other ....................................................................................................................................................... 272
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Samsung Rapid Repair Resolution
RS265TD ............................................................................................................................. 275
No Cool.................................................................................................................................................... 275
Frost Buildup ........................................................................................................................................... 276
Ice issues ................................................................................................................................................. 277
Wrong Temperature ............................................................................................................................... 280
Water Issues............................................................................................................................................ 281
Control Issues.......................................................................................................................................... 282
Compressor ............................................................................................................................................. 283
Other ....................................................................................................................................................... 284
RS267TD ............................................................................................................................. 286
No Cool.................................................................................................................................................... 286
Frost Buildup ........................................................................................................................................... 287
Ice issues ................................................................................................................................................. 288
Wrong Temperature ............................................................................................................................... 291
Water Issues............................................................................................................................................ 292
Control Issues.......................................................................................................................................... 293
Compressor ............................................................................................................................................. 293
Other ....................................................................................................................................................... 294
RS275AC ............................................................................................................................. 297
No Cool.................................................................................................................................................... 297
Frost Buildup ........................................................................................................................................... 298
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Samsung Rapid Repair Resolution
Ice issues ................................................................................................................................................. 299
Wrong Temperature ............................................................................................................................... 302
Water Issues............................................................................................................................................ 303
Control Issues.......................................................................................................................................... 304
Compressor ............................................................................................................................................. 304
Other ....................................................................................................................................................... 305
RS277AC ............................................................................................................................. 307
No Cool.................................................................................................................................................... 307
Frost Buildup ........................................................................................................................................... 308
Ice issues ................................................................................................................................................. 309
Wrong Temperature ............................................................................................................................... 312
Water Issues............................................................................................................................................ 313
Control Issues.......................................................................................................................................... 314
Compressor ............................................................................................................................................. 314
Other ....................................................................................................................................................... 315
RSG257AA .......................................................................................................................... 318
No Cool.................................................................................................................................................... 318
Frost Buildup ........................................................................................................................................... 319
Ice issues ................................................................................................................................................. 320
Wrong Temperature ............................................................................................................................... 324
Water Issues............................................................................................................................................ 325
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Samsung Rapid Repair Resolution
Control Issues.......................................................................................................................................... 326
Compressor ............................................................................................................................................. 326
Other ....................................................................................................................................................... 327
Washing Machines
Critical Parts Lookup Information ....................................................................................... 331
WF210 ................................................................................................................................ 332
Vibration ................................................................................................................................................. 332
Leakage ................................................................................................................................................... 333
NF Error ................................................................................................................................................... 334
No Power ................................................................................................................................................ 335
WF218 ................................................................................................................................ 336
No Spin .................................................................................................................................................... 336
Vibration ................................................................................................................................................. 336
D/Drawer /water .................................................................................................................................... 337
OE Error ................................................................................................................................................... 338
WF219 ................................................................................................................................ 339
Leakage ................................................................................................................................................... 339
No Drain .................................................................................................................................................. 340
No Spin .................................................................................................................................................... 341
No Power ................................................................................................................................................ 342
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Samsung Rapid Repair Resolution
WF220 ................................................................................................................................ 343
NF Error ................................................................................................................................................... 343
Vibration ................................................................................................................................................. 344
Noise ....................................................................................................................................................... 345
No Drain .................................................................................................................................................. 346
WF330 ................................................................................................................................ 347
NF Error ................................................................................................................................................... 347
Noise ....................................................................................................................................................... 349
Vibration ................................................................................................................................................. 350
No Drain .................................................................................................................................................. 351
WF331 ................................................................................................................................ 353
Vibration ................................................................................................................................................. 353
DS Error ................................................................................................................................................... 354
D/Drawer /water .................................................................................................................................... 355
1E Error ................................................................................................................................................... 355
WF338 ................................................................................................................................ 356
No Drain .................................................................................................................................................. 356
No Power ................................................................................................................................................ 357
No Spin .................................................................................................................................................... 357
NF Error ................................................................................................................................................... 358
WF350 ................................................................................................................................ 359
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Samsung Rapid Repair Resolution
Vibration ................................................................................................................................................. 359
Noise ....................................................................................................................................................... 360
NF Error ................................................................................................................................................... 361
No Spin .................................................................................................................................................... 362
WF409 ................................................................................................................................ 363
Vibration ................................................................................................................................................. 363
Odor ........................................................................................................................................................ 364
Leakage ................................................................................................................................................... 365
D/Drawer /water .................................................................................................................................... 366
WF410 ................................................................................................................................ 367
DS Error ................................................................................................................................................... 367
Leakage ................................................................................................................................................... 368
Vibration ................................................................................................................................................. 369
Noise ....................................................................................................................................................... 370
WF419 ................................................................................................................................ 372
Vibration ................................................................................................................................................. 372
Noise ....................................................................................................................................................... 373
DS Error ................................................................................................................................................... 373
Te Error ................................................................................................................................................... 374
WF431 ................................................................................................................................ 375
Noise ....................................................................................................................................................... 375