Text preview for : ASC20140630001.pdf part of Samsung ASC20140630001 Samsung Refridgerators RS25H5111SR_AA Service Bulletin ASC20140630001.pdf
Back to : ASC20140630001.pdf | Home
SERVICE BULLETIN
Product: Side by Side Refrigerators
Bulletin Date: 6/30/2014
ELECTRONICS Bulletin Number ASC20140630001
RS25H5000, RS25H5111,
Models:
RS25H5121, ALL COLORS
Subject: No cooling at all.
Symptom: The compressor does not run and the refrigerator does not cool.
Root Cause: The compressor harness is too short and disconnects from the cabinet connector. It
can become loose when the compressor wiring cover is attached at the factory, and
then dislodged during shipment due to vibration.
Field Repair: Unplug the refrigerator, and then re-attach the harness plug at the cabinet
connector. Plug the unit back in. The compressor may take up to 8 minutes to
start.
Factory Solution: A longer harness is now being used in production (300mm in length).
Original Part New Part
DA39-00154J DA39-00154B
Spec.250mm Spec.300mm
Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service
Manual and other information on this product.
Symptom Codes
Symptom 1 Symptom 2 Symptom 3 Symptom 4
L3 02 07 03
This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.