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K Service Source
PowerBook 165c/180c
PowerBook 165c, PowerBook 180c
K Service Source
Basics
PowerBook 165c/180c
Basics Overview - 1
Overview
This manual includes
complete repair procedures
for the PowerBook 165C and
PowerBook 180C, shown at
left.
Figure: PowerBook 165C, 180C
Basics Repair Strategy - 2
Repair Strategy
Service the PowerBook 165c and PowerBook180c through
module exchange and parts replacement. Customers can
request on-site service from an Apple Authorized Service
Provider Plus (AASP+) Apple Assurance (US only), or
request a courier through the Apple Canada Technical
Answerline (Canada only). They can also choose carry-in
service from an AASP.
Ordering
Apple Service Providers planning to support the computer
systems covered in this manual may purchase Service
modules and parts to develop servicing capability. To order
parts, use the AppleOrder (US only) or ARIS (Canada only)
system and refer to "Service Price Pages."
Basics Repair Strategy - 3
Large businesses, universities, and K-12 accounts must
provide a purchase order on all transactions, including
orders placed through the AppleOrder (US only) or ARIS
(Canada only) system.
USA Ordering
US Service Providers not enrolled in AppleOrder may fax
their orders to Service Provider Support (512-908-
8125) or mail them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125
For US inquiries, please call Service Provider Support at
800-919-2775 and select option #1.
Basics Repair Strategy - 4
Canadian Ordering
Canadian Service Providers not enrolled in ARIS may fax
their orders to Service Provider Support in Canada
(1-800-903-5284). For Canadian inquiries, please call
Service Provider Support at 905-513-5782 and select
option #3.
Basics Warranty/AppleCare/ARIS - 5
Warranty/AppleCare/ARIS
US Only
The PowerBook 165c and PowerBook180c are covered
under the Apple One-Year Limited Warranty. The AppleCare
Service Plan is also available for these products. Service
Providers are reimbursed for warranty and AppleCare
repairs made to these computers. For pricing information,
refer to "Service Price Pages."
Canada Only
The PowerBook 165c and PowerBook180c are covered
under first-year AppleCare. The Extended AppleCare
Service Plan is also available for these products. Service
Providers are reimbursed for first-year warranty and
Extended AppleCare repairs made to these computers. For
pricing information, refer to "Service Price Pages."
Basics Display Compatibility Matrix - 6
Display Compatibility Matrix
FSTN Active Matrix
PowerBook 165c PowerBook 180c
661-0752 661-0686
Inverter 922-0374 922-0378
Display Cable 922-0373 922-0380
Inverter Cable 922-0566 922-0412
Important: The PowerBook 165c/180c family includes
two displays--an active matrix and an FSTN display. Each of
these displays requires a compatible inverter and display
cable; the inverters, display cables, and displays are not
interchangeable. Before ordering one of these parts, refer to
the display matrix shown above.
K Service Source
Specifications
PowerBook 165c/180c
Specifications Introduction - 2
Introduction
Specifications information for this product can be found in this
chapter and also in the Spec Database, which you can access in one
of three ways: