Text preview for : ASC20130507001.pdf part of Samsung ASC20130507001 Samsung Refridgerators RF260BEAEWW_AA Service Bulletins ASC20130507001.pdf



Back to : ASC20130507001.pdf | Home

SERVICE BULLETIN
Product: French Door Refrigerator
Bulletin Date: 5/7/2013
Bulletin Number ASC20130507001 001
ELECTRONICS
Models: RF220NCTA** RF221NCTA**
**
RF260BEAE** RF261BEAE**
SUBJECT: RF263BEAE** RF263TEAE**

Fresh Food section shelves out of alignment

Symptom: Shelves tilt at the center and may not line up correctly as shown.
correctly,




Background: In production, the wrong size screw (30mm) was used to attach the
Evaporator cover and shelf support ladder. This screw must be 35mm long.
vaporator




This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avo
avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
ndling
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
ree
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
completeness
Factory Solution: The error was identified and corrected beginning with March, 2013
production. The correct screw is now used on all models.

Field Solution: Replace the incorrect screw with a 35mm (1.37 in) stainless steel
screw.




Part Needed: 6002-001432 SCREW


Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service Manual
and other information on this product.




This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.