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UN55C9000ZFXZA Fast Track Troubleshooting Manual Rev - (1/11/12)
Rear Panel Please check GSPN for parts update!
Rear Panel
Version Parts No Short Description
HQ01 BN44-00364A SMPS
Cover
HQ02 BN44-00364B SMPS
HQ01 BN44-00382C SMPS
ALL BN81-04721A T-CON PCB
Docking Bd/T-Con Bd Cover ALL BN94-03519B Main PCB
ALL BN94-03564C Misc Docking
Stand Box
HQ01 BN94-03610A Misc Main PCB
HQ02 BN94-03610B Misc Main PCB
Spkr Function Spkr ALL BN96-14064A Touch Remote IR PCB
Docking Bd
ALL BN96-14587A Function Touch PCB
HQ01 BN96-14758A ASSY Docking PCB A
Woofer HQ01 BN96-14759A ASSY Docking PCB B
ALL BN96-15277A Main PCB
ALL BN96-15640B 3D & IR PCB
Docking HQ01 BN95-00399A Panel
Main Bd T-Con/FRC Bd HQ02 BN95-00399B Panel
Power Bd
ALL BN96-15367A Top Cover
ALL AK96-01194A Dongle
HELP : 1-888-751-4086 (Tech Support) FIRMWARE ALL BN39-01341A Lead Connector
1-866-894-0637 (FE) Please check Samsung.com for latest ALL BN39-01344A Lead Connector
GSPN HQ01 BN39-01369A Lead Connector
update!
http://gspn3.samsungcsportal.com ALL BN40-00162A Tuner
2010 LED Firmware for C9000 (T-VAL9AUSC, 1012.0)
Firmware for C9000 ALL BN96-12845D Power Cord
PLUS ONE -Version : 1012.0 Folder Name: T-VAL9AUSC ALL BN96-13699A Motor
http://my.plus1solutions.net/clientPortals/samsung - Related Models LED : UN46C9000ZF, UN55C9000ZF ALL BN96-13901A Speaker
- Description: Support Netflix 2.1 and MLB.tv apps. ALL BN96-13902A Speaker Rear
Add "3D Optimize" option on Menu for better 3D image.
HOT TIPS And this firmware prevents below issues:
ALL BN96-14044A USB Cable
Power On Problems: (see page 3) USB `Power Overload' message pops up even USB port ALL BN96-14108C LVDS Cable
Video Problems: (see page 4) is not connected ALL BN96-14108D LVDS Cable
HDMI ports recognition error and signal loose ALL BN59-00802A Remote Small
Plug & Play is displayed whenever turning on TV. ALL BN63-06549A Touch Remote Rear Cover
Service Bulletins ALL BN96-14971A Touch Remote Frt Cover
1
None: As of 9/2/11 ALL BN96-14972A Touch Remote Mid Cover
UN55C9000ZFXZA Fast Track Troubleshooting Manual
CNM801 (SMPS)
1 Top_Dim 11 GND 21 BLU_On/Off
2 Bot_Dim 12 GND 22 Power_On/Off
3 D12V 13 GND 23 OD_On/Off
4 D12V 14 GND 24 STBY
5 D12V 15 GND 25 GND
6 D12V 16 GND 26 GND
7 D12V 17 D5.3V 27 GND
8 D12V 18 D5.3V 28 GND
9 GND 19 D5.3V 29 Vamp
10 GND 20 D5.3V 30 Vamp
CN501 (to Function)
Power On Sequence: To Force Backlight "On":
1. Standby Voltage, (CNM801, #24, 5v)
2. Power On, (CNM801,#22, 0-1.2v)
1. Remove Power Cord
3. Low Voltage Supplies On, (D12, D5.3V) 2. Disconnect CN201 at Main Board
4. High Voltage Supplies On, (CNM801, #21, 3. Short P_On to STBY (CNM801, #22 & 24)
BLU_ON) 4. Plug Power Cord In.
5. Back Light "On" Confirmation 5. Backlight should now come on. 2
UN55C9000ZFXZA Fast Track Troubleshooting Manual
CD437 CD418 CD403 CD477
46" 150VDC ~ 170VDC Panel or SMPS
179VDC ~ 256VDC Normal
340VDC ~ 380VDC Panel (LED bar problem)
55" 150VDC ~ 170VDC Panel or SMPS
224VDC ~ 284VDC Normal
340VDC ~ 380VDC Panel (LED bar problem)
UN55C9000ZFXZA Fast Track Troubleshooting Manual
TROUBLESHOOTING VIDEO PROBLEMS 2011 LED 8000 Series
1. Verify Video Operation
a. Customer Picture Test (models available)
b. "Display" (If display is OK source is suspected)
c. Substitute with known good Source
(external DVD or Signal Generator)
2. Using Test Patterns in Service Mode
- ENTER SERVICE MODE