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HP LaserJet 5Si Family Printers Service Manual

Service Manual

HP LaserJet 5Si (C3166A) HP LaserJet 5Si MX (C3167A) HP LaserJet 5Si NX (C3950A) HP LaserJet 5Si HM (C3124A) HP LaserJet 5Si Mopier (C4076A/C4077A/C4176A)

Copyright Hewlett-Packard Company 1997 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number c4077-90960 First edition, September 1997

Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damaged in connection with the furnishing, performance, or use of this material.

WARNING Electrical Shock Hazard To avoid electrical shock, use only supplied power cords and connect only to properly grounded (3-hole) wall outlets.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714

Conventions
This manual uses the following conventions: The names of major printer parts and assemblies are Capitalized. Color is used to emphasize items which are important to the material under discussion. Bold is used for emphasis, particularly in situations where italic type would be confusing. Italic type is used to indicate related documents or emphasis. Note Caution Notes contain important information set off from the text. Caution messages alert you to the possibility of damage to equipment or loss of data. Warning messages alert you to the possibility of personal injury.

WARNING!

i

Chapter Descriptions
1 Product Information
Contains printer features and product overview, tray capacities and sizes, media specifications, service approach, and how to get technical assistance.

2 Site Requirements
Contains space and environmental requirements.

3 Operating Overview
Contains details about control panel menus, restoring factory defaults, and resetting and testing the printer.

4 Maintenance and Adjustments
Contains cleaning and preventive maintenance information, and adjustment procedures for Tray 2, Tray 3, and Tray 4.

5 Functional Overview
Contains block diagrams and basic theory of operation for the printer systems, paper paths, and paper handling accessories.

6 Removal and Replacement
Contains step-by-step procedures for replacing field replaceable units (FRUs) in the printer, 2000-Sheet Input Unit, Multi-Bin Mailbox, and the Mailbox with Stapler.

7 Troubleshooting
Contains a preliminary troubleshooting table, a table with descriptions and recommended actions for all control panel messages, image defect samples, and troubleshooting checks and tools.

8 Parts and Diagrams
Contains exploded view drawings and part number listings for all replaceable parts in the printer, 2000-Sheet Input Unit, Multi-Bin Mailbox, and Mailbox with Stapler.

A Parts Index
Contains two replaceable parts tables: one sorted alphabetically by part name, and one sorted numerically by part number. Both tables are cross referenced to the diagrams in Chapter 8.

ii

B I\O Information
Contains basic cabling and configuration information for connecting the printer to supported networks.

C Regulatory Information
Contains required safety and compliance statements.

Subject Index
Contains an alphabetical, cross referenced listing of information found in the main body of the manual.

iii

List of Figures
Figure 1-1 Figure 1-2 Figure 1-3 Figure 1-4 Figure 1-5 Figure 1-6 Figure 2-1 Figure 3-1 Figure 3-2 Figure 3-3 Figure 4-1 Figure 4-2 Figure 4-3 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 6-1 Figure 6-2 iv Sample Model and Serial Number Labels . . . . . . . . . HP LaserJet 5Si/5Si MX/NX and Mopier Engine - Front and Right Side View with Tray 1 Open . . . . . . . . . . HP LaserJet 5Si Mopier - Front and Right Side View with Tray 1 Open . . . . . . . . . . . . . . . . . . . . . Rear and Left Side View . . . . . . . . . . . . . . . . . . HP LaserJet 5Si/5Si MX/NX Optional Paper Handling Accessories . . . . . . . . . . . . . . . . . . . . Sample 5% Page Coverage . . . . . . . . . . . . . . . . . Printer Space Requirements . . . . . . . . . . . . . . . . Control Panel Layout . . . . . . . . . . . . . . . . . . . PCL Configuration Page . . . . . . . . . . . . . . . . . . PCL Menu Map Page . . . . . . . . . . . . . . . . . . . . Image Area Margins . . . . . . . . . . . . . . . . . . . . Tray 2/3 Position Adjustment . . . . . . . . . . . . . . . Tray 4 Position Adjustment . . . . . . . . . . . . . . . . Printer Functional Block Diagram . . . . . . . . . . . . Low Voltage Power Distribution System . . . . . . . . . Low Voltage Power Supply . . . . . . . . . . . . . . . . High Voltage Power Supply contacts . . . . . . . . . . . Normal Mode vs EconoMode . . . . . . . . . . . . . . . . Image Formation Block Diagram . . . . . . . . . . . . . Photosensitive Drum . . . . . . . . . . . . . . . . . . . . Drum Cleaning . . . . . . . . . . . . . . . . . . . . . . . Primary Charging Roller . . . . . . . . . . . . . . . . . . Image Writing . . . . . . . . . . . . . . . . . . . . . . . Image Development . . . . . . . . . . . . . . . . . . . . Image Transferring and Media Separation . . . . . . . . Image Fusing . . . . . . . . . . . . . . . . . . . . . . . . Printer Paper Paths . . . . . . . . . . . . . . . . . . . . Printer Sensors, Solenoids, Clutches, Motors, and Fans . 2000-Sheet Input Unit Paper Path . . . . . . . . . . . . 2000-Sheet Input Unit Sensors, Switches, Clutches, and Motors . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Bin Mailbox Paper Paths . . . . . . . . . . . . . . Multi-Bin Mailbox/Mialbox With Stapler Sensors and Motors . . . . . . . . . . . . . . . . . . . . . . . . . Stapling Unit Paper Paths . . . . . . . . . . . . . . . . . Stapler Sensors and Motors . . . . . . . . . . . . . . . . General Timing Diagram (1 of 2) for LJ 5Si/5Si MX . . . General Timing Diagram (2 of 2) for LJ 5Si/5Si MX . . . Phillips vs. Posidriv Screwdrivers . . . . . . . . . . . . . Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

. 1-14 . 1-15 . 1-16 . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 1-22 2-4 3-3 3-26 3-28 4-7 4-8 4-9 5-4 5-5 5-6 5-7 5-9 5-12 5-13 5-14 5-15 5-16 5-17 5-18 5-19 5-20 5-22 5-23

. 5-25 . 5-28 . . . . . . . 5-30 5-33 5-35 5-41 5-42 6-6 6-17

Figure 6-3 Figure 6-4 Figure 6-5 Figure 6-6 Figure 6-7 Figure 6-8 Figure 6-9 Figure 6-10 Figure 6-11 Figure 6-12 Figure 6-13 Figure 6-14 Figure 6-15 Figure 6-16 Figure 6-17 Figure 6-18 Figure 6-19 Figure 6-20 Figure 6-21 Figure 6-22 Figure 6-23 Figure 6-24 Figure 6-25 Figure 6-26 Figure 6-27 Figure 6-28 Figure 6-29 Figure 6-30 Figure 6-31 Figure 6-32 Figure 6-33 Figure 6-34 Figure 6-35 Figure 6-36 Figure 6-37 Figure 6-38 Figure 6-39 Figure 6-40 Figure 6-41 Figure 6-42 Figure 6-43 Figure 6-44 Figure 6-45 Figure 6-46 Figure 6-47 Figure 6-48 Figure 6-49 Figure 6-50

AC Access Cover . . . . . . . . . . . . . . . . . . . Back Cover . . . . . . . . . . . . . . . . . . . . . . Front Cover (1 of 2) . . . . . . . . . . . . . . . . . . Front Cover (2 of 2) . . . . . . . . . . . . . . . . . . Left Lower Cover . . . . . . . . . . . . . . . . . . . Top Cover (1 of 2) . . . . . . . . . . . . . . . . . . . Top Cover (2 of 2) . . . . . . . . . . . . . . . . . . . Delivery Unit (1 of 2) . . . . . . . . . . . . . . . . . Delivery Unit (2 of 2) . . . . . . . . . . . . . . . . . Diverter Assembly . . . . . . . . . . . . . . . . . . Diverter Door Assembly . . . . . . . . . . . . . . . Right Lower Door Assembly (1 of 3) . . . . . . . . . Right Lower Door Assembly (2 of 3) . . . . . . . . . Right Lower Door Assembly (3 of 3) . . . . . . . . . Fan 1, Laser/Scanner (1 of 2) . . . . . . . . . . . . . Fan 1, Laser/Scanner (2 of 2) . . . . . . . . . . . . . Fan 2, LVPS . . . . . . . . . . . . . . . . . . . . . . Fan 3, Formatter . . . . . . . . . . . . . . . . . . . Fan 4, Delivery Unit . . . . . . . . . . . . . . . . . Feeder Assembly (1 of 2) . . . . . . . . . . . . . . . Feeder Assembly (2 of 2) . . . . . . . . . . . . . . . Formatter Assembly . . . . . . . . . . . . . . . . . Fusing Assembly . . . . . . . . . . . . . . . . . . . Laser/Scanner Assembly . . . . . . . . . . . . . . . Main Gear Assembly (1 of 3) . . . . . . . . . . . . . Main Gear Assembly (2 of 3) . . . . . . . . . . . . . Main Gear Assembly (3 of 3) . . . . . . . . . . . . . Main Motor . . . . . . . . . . . . . . . . . . . . . . Paper Input Unit . . . . . . . . . . . . . . . . . . . DC Controller PCA . . . . . . . . . . . . . . . . . . Output Paper Sensor PCA (1 of 4) . . . . . . . . . . Output Paper Sensor PCA (2 of 4) . . . . . . . . . . Output Paper Sensor PCA (3 of 4) . . . . . . . . . . Output Paper Sensor PCA (4 of 4) . . . . . . . . . . Paper Size PCA (1 of 3) . . . . . . . . . . . . . . . . Paper Size PCA (2 of 3) . . . . . . . . . . . . . . . . Paper Size PCA (3 of 3) . . . . . . . . . . . . . . . . High Voltage Power Supply . . . . . . . . . . . . . Low Voltage Power Supply . . . . . . . . . . . . . . Registration Assembly (1 of 3) . . . . . . . . . . . . Registration Assembly (2 of 3) . . . . . . . . . . . . Registration Assembly (3 of 3) . . . . . . . . . . . . Tray 1 Feed Roller . . . . . . . . . . . . . . . . . . Tray 1 Separation Pad . . . . . . . . . . . . . . . . Tray 2 and 3, Pickup, Feed, and Separation Rollers Paper Input Unit Sensor (PS2) . . . . . . . . . . . . Registration Sensor (PS1) . . . . . . . . . . . . . . Face-Up Solenoid Assembly, SL3 . . . . . . . . . .

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 6-18 . 6-19 . 6-21 . 6-21 . 6-22 . 6-24 . 6-24 . 6-26 . 6-26 . 6-27 . 6-28 . 6-29 . 6-30 . 6-30 . 6-31 . 6-32 . 6-33 . 6-34 . 6-35 . 6-37 . 6-37 . 6-38 . 6-40 . 6-41 . 6-43 . 6-43 . 6-44 . 6-45 . 6-46 . 6-47 . 6-49 . 6-49 . 6-50 . 6-50 . 6-51 . 6-52 . 6-52 . 6-53 . 6-54 . 6-56 . 6-56 . 6-57 . 6-58 . 6-59 . 6-60 . 6-61 . 6-62 . 6-63 v

Figure 6-51 Figure 6-52 Figure 6-53 Figure 6-54 Figure 6-55 Figure 6-56 Figure 6-57 Figure 6-58 Figure 6-59 Figure 6-60 Figure 6-61 Figure 6-62 Figure 6-63 Figure 6-64 Figure 6-65 Figure 6-66 Figure 6-67 Figure 6-68 Figure 6-69 Figure 6-70 Figure 6-71 Figure 6-72 Figure 6-73 Figure 6-74 Figure 6-75 Figure 6-76 Figure 6-77 Figure 6-78 Figure 6-79 Figure 6-80 Figure 6-81 Figure 6-82 Figure 6-83 Figure 6-84 Figure 6-85 Figure 6-86 Figure 6-87 Figure 6-88 Figure 6-89 Figure 6-90 Figure 6-91 Figure 6-92 Figure 6-93 Figure 6-94 Figure 6-95 Figure 6-96 Figure 6-97 Figure 6-98 vi

Transfer Roller Assembly . . . . . . . . . . . . . Tray 1 Assembly . . . . . . . . . . . . . . . . . . Tray 4, Back Cover . . . . . . . . . . . . . . . . . Tray 4, Left Cover . . . . . . . . . . . . . . . . . Tray 4, Right Cover . . . . . . . . . . . . . . . . Tray 4, Main Drive Assembly . . . . . . . . . . . Tray 4, Paper Tray . . . . . . . . . . . . . . . . . Tray 4, PCA Controller . . . . . . . . . . . . . . . Tray 4, Pickup Assembly . . . . . . . . . . . . . . Tray 4, Pickup Assembly Photosensors . . . . . . Tray 4, Power Supply . . . . . . . . . . . . . . . Tray 4 Rollers: Pickup, Feed, and Separation . . Tray 4, Switch Assemblies . . . . . . . . . . . . . Tray 4, Transfer Assembly . . . . . . . . . . . . . Multi-Bin MailBox/Mailbox with Stapler Covers . MBM/MwS, Delivery Head Ribbon Cable . . . . . MBM/MwS, Delivery Head, Mounting Screws . . MBM/MwS, Delivery Head, Pulley Detail . . . . MBM/MwS, Flipper Assembly Connector . . . . . MBM/MwS, Flipper Assembly Mounting Screws . MBM/MwS, Flipper Assembly Ground Wire . . . MBM/MwS, Input Paper Guide . . . . . . . . . . MBM/MwS, Interlock Switch . . . . . . . . . . . MBM/MwS, Jam Access Door Springs . . . . . . MBM/MwS, Jam Access Door E-Clip . . . . . . . MBM/MwS, Jam Access Door String Connection . MBM/MwS, Elevator Pulley Tension Spring . . . MBM/MwS, Pulley Housing Release . . . . . . . MBM/MwS, Metallic Tape Retaining Pin . . . . . MBM/MwS, Metallic Tape Release . . . . . . . . MBM/MwS, Metallic Tape Housing . . . . . . . . MBM/MwS, Delivery Head Motor . . . . . . . . . MBM/MwS, Transport Belt Motor Screws . . . . MBM/MwS, Transport Belt Drive Gear . . . . . . MBM/MwS, Transport Belt Encoder . . . . . . . MBM/MwS, Bin Removal . . . . . . . . . . . . . MBM/MwS, PCA Removal . . . . . . . . . . . . . MBM/MwS, Anti-Curl String Lower Connection . MBM/MwS, Anti-Curl String Upper Connection . MBM/MwS, Anti-Curl String Middle Connection Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . . Mailbox with Stapler, Stapler Removal . . . . . .

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. 6-64 . 6-65 . 6-67 . 6-68 . 6-69 . 6-70 . 6-71 . 6-72 . 6-73 . 6-74 . 6-75 . 6-76 . 6-77 . 6-79 . 6-80 . 6-81 . 6-82 . 6-82 . 6-83 . 6-84 . 6-84 . 6-85 . 6-86 . 6-88 . 6-88 . 6-89 . 6-91 . 6-91 . 6-93 . 6-93 . 6-94 . 6-95 . 6-96 . 6-97 . 6-97 . 6-98 . 6-99 6-100 6-101 6-101 6-102 6-103 6-104 6-105 6-106 6-106 6-107 6-108

Figure 6-99 Mailbox with Stapler, Stapler Removal . . . . . . . . . . Figure 7-1 HP LaserJet 5Si / 5Si MX / 5Si Mopier Troubleshooting Process . . . . . . . . . . . . . . . . . . Figure 7-2 HP LaserJet 5Si / 5Si MX / 5Si Mopier Troubleshooting Process . . . . . . . . . . . . . . . . . . Figure 7-3 Fan Location and Airflow . . . . . . . . . . . . . . . . . Figure 7-4 Engine Test Button . . . . . . . . . . . . . . . . . . . . . Figure 7-5 Configuration Page Example . . . . . . . . . . . . . . . . Figure 7-6 Menu Page Example . . . . . . . . . . . . . . . . . . . . Figure 7-7 Communications Link (C-Link) Cables, Supported Daisy Chain Connections . . . . . . . . . . . . . . . . . . Figure 7-8 Error Log Page . . . . . . . . . . . . . . . . . . . . . . . Figure 7-9 MIO Block on Configuration Page . . . . . . . . . . . . . Figure 7-10 Paper Path Test Source and Output Selection . . . . . . Figure 7-11 Clearing Staple Jams . . . . . . . . . . . . . . . . . . . . Figure 7-12 Scanbar and MBM Interlock Switch (SW1) . . . . . . . . Figure 7-13 High-Voltage Power Supply Contacts . . . . . . . . . . . Figure 7-14 Tray 2 and Tray 3 (2) Paper Out Flags . . . . . . . . . . Figure 7-15 Vertical Transfer Door Closed Sensor (PS35) . . . . . . . Figure 7-16 Sensor Flag Locations Along the Paper Path . . . . . . . Figure 7-17 Flipper Assembly and Paper Sensor Flags (Multi-Bin Mailbox) . . . . . . . . . . . . . . . . . . . . . Figure 7-18 Paper Sensor Exit . . . . . . . . . . . . . . . . . . . . . . Figure 7-19 Mailbox Motor and Encoder Disk (callout 1) . . . . . . . Figure 7-20 Stapler Unit . . . . . . . . . . . . . . . . . . . . . . . . . Figure 7-21 Delivery Head Exit Roller . . . . . . . . . . . . . . . . . Figure 7-22 Multi-Bin Mailbox . . . . . . . . . . . . . . . . . . . . . Figure 7-23 Tray 4 Cavity . . . . . . . . . . . . . . . . . . . . . . . . Figure 7-24 Tray 4 Lift Cables . . . . . . . . . . . . . . . . . . . . . . Figure 7-25 Repetitive Defect Ruler . . . . . . . . . . . . . . . . . . . Figure 7-26 High Voltage Power Supply Contacts . . . . . . . . . . . Figure 7-27 Paper Path Jam Locations . . . . . . . . . . . . . . . . . Figure 7-28 Printer Sensors and Switches (Print Engine Only) . . . . Figure 7-29 Printer Motor, Clutches, and Solenoids . . . . . . . . . . Figure 7-30 DC Controller Inputs and Outputs (1 of 5) . . . . . . . . Figure 7-31 DC Controller Inputs and Outputs (2 of 5) . . . . . . . . Figure 7-32 DC Controller Inputs and Outputs (3 of 5) . . . . . . . . Figure 7-33 DC Controller Inputs and Outputs (4 of 5) . . . . . . . . Figure 7-34 DC Controller Inputs and Outputs (5 of 5) . . . . . . . . Figure 7-35 Printer Main Wiring Diagram . . . . . . . . . . . . . . . Figure 7-36 2000-Sheet Input Unit Controller PCA Inputs . . . . . . Figure 7-37 2000-Sheet Input Unit Controller PCA Outputs . . . . . Figure 7-38 2000-Sheet input Unit Main Wiring Diagram . . . . . . . Figure 7-39 Multi-Bin Mailbox Main Wiring Diagram . . . . . . . . . Figure 7-40 Stapling Unit Controller PCA Main Wiring Diagram . . Figure 8-1a LJ 5Si Family Printer and Paper Handling Components . Figure 8-1b LJ 5Si Mopier Family and Paper Handling Components . Figure 8-2 Printer Covers and Doors . . . . . . . . . . . . . . . . .

6-109 . 7-4 . . . . . 7-5 7-7 7-8 7-12 7-13

. 7-14 . 7-18 . 7-19 . 7-22 . 7-25 . 7-25 . 7-27 . 7-33 . 7-33 . 7-36 . 7-43 . 7-43 . 7-45 . 7-45 . 7-57 . 7-57 . 7-60 . 7-60 . 7-73 . 7-76 . 7-78 . 7-87 . 7-88 . 7-89 . 7-90 . 7-91 . 7-92 . 7-93 . 7-94 . 7-95 . 7-96 . 7-97 . 7-98 . 7-99 . 8-6 . 8-7 . 8-10 vii

Figure 8-3 Figure 8-4 Figure 8-5 Figure 8-6 Figure 8-7 Figure 8-8 Figure 8-9 Figure 8-10 Figure 8-11 Figure 8-12 Figure B-1 Figure B-2 Figure B-3 Figure B-4 Figure B-5 Figure C-1

Printer Internal Components (1 of 4) . . . . . . . . . . . . Printer Internal Components (2 of 4) . . . . . . . . . . . . Printer Internal Components (3 of 4) . . . . . . . . . . . . Printer Internal Components (4 of 4) . . . . . . . . . . . . 2000-Sheet Input Unit Internal Components . . . . . . . . 2000-Sheet Input Unit Internal Components . . . . . . . . Multi-Bin Mailbox/Mailbox with Stapler Components (1 of 3) . . . . . . . . . . . . . . . . . . . . . Multi-Bin Mailbox/Mailbox with Stapler Components (2 of 3) . . . . . . . . . . . . . . . . . . . . . Multi-Bin Mailbox/Mailbox with Stapler Components (3 of 3) . . . . . . . . . . . . . . . . . . . . . Stapling Unit Internal Components . . . . . . . . . . . . . Parallel Cable Pin Assignments (C2951A) . . . . . . . . . Connecting to the END of a LocalTalk Network . . . . . . Connecting to the MIDDLE of a LocalTalk Network (1 of 2) Connecting to the MIDDLE of a LocalTalk Network (2 of 2) I/O Connector Locations . . . . . . . . . . . . . . . . . . . VCCI Statement (Japan) . . . . . . . . . . . . . . . . . . .

8-12 8-14 8-16 8-18 8-20 8-22 8-24 8-26 8-28 8-30 B-2 B-3 B-4 B-4 B-5 C-4

viii

List of Tables
Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 1-7 Table 1-8 Table 1-9 Table 1-10 Table 1-11 Table 2-1 Table 3-1 Table 3-2 Table 3-3 Table 3-4 Table 3-5 Table 3-6 Table 3-7 Table 3-8 Table 3-9 Table 3-10 Table 3-11 Table 3-12 Table 3-13 Table 3-14 Table 3-15 Table 3-16 Table 3-17 Table 4-1 Table 5-1 Table 5-2 Table 5-3 Table 5-4 Table 5-5 Table 5-6 Table 5-7 Table 5-8 Table 5-9 Table 6-1 Table 7-1 Table 7-2 Printer Features . . . . . . . . . . . . . . . . . . . . . Tray 1 Media Guidelines . . . . . . . . . . . . . . . . . Tray 2 Media Guidelines . . . . . . . . . . . . . . . . . Tray 3 Media Guidelines . . . . . . . . . . . . . . . . . Tray 4 Media Guidelines . . . . . . . . . . . . . . . . . Printer Dimensions . . . . . . . . . . . . . . . . . . . . Electrical Specifications . . . . . . . . . . . . . . . . . Acoustic Emissions . . . . . . . . . . . . . . . . . . . . Accessories and Options . . . . . . . . . . . . . . . . . Minimum Memory Requirements . . . . . . . . . . . . Related Documentation . . . . . . . . . . . . . . . . . . Printer and Toner Cartridge Environmental Conditions Control Panel Keys . . . . . . . . . . . . . . . . . . . . Indicator Lights . . . . . . . . . . . . . . . . . . . . . . Factory Default Settings . . . . . . . . . . . . . . . . . Initial Fuser Mode Recommendation . . . . . . . . . . Control Panel Menu Map . . . . . . . . . . . . . . . . . Tray Menu Items . . . . . . . . . . . . . . . . . . . . . Job Control Menu Items . . . . . . . . . . . . . . . . . Test Menu Items . . . . . . . . . . . . . . . . . . . . . Configuration Menu Items . . . . . . . . . . . . . . . . Print Quality Menu Items . . . . . . . . . . . . . . . . PostScript Menu Items . . . . . . . . . . . . . . . . . . PCL Menu Items . . . . . . . . . . . . . . . . . . . . . I/O Menu Items . . . . . . . . . . . . . . . . . . . . . . MIO 1 and 2 Menu Items . . . . . . . . . . . . . . . . . Service Mode Menu Items . . . . . . . . . . . . . . . . Key to Figure 3-2 . . . . . . . . . . . . . . . . . . . . . Key to Figure 3-3 . . . . . . . . . . . . . . . . . . . . . Cleaning the Printer . . . . . . . . . . . . . . . . . . . Printer Sensors, Solenoids, Clutches, Motors, and Fans 2000-Sheet Input Unit Sensors, Switches, Clutches, and Motors . . . . . . . . . . . . . . . . . . . 2000-Sheet Input Unit Paper Quantity Switches . . . . 2000-Sheet Input Unit Paper Size Switches . . . . . . . MBM/MwS Sensors, Switches, and Motors . . . . . . . Stapling Unit Sensors, Switches, and Motors . . . . . . Major Assemblies and Subassemblies of the Stapler . . Paper Size Switches . . . . . . . . . . . . . . . . . . . Printer Timing . . . . . . . . . . . . . . . . . . . . . . Hardware Table . . . . . . . . . . . . . . . . . . . . . . Power-On . . . . . . . . . . . . . . . . . . . . . . . . . Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 . 1-4 . 1-5 . 1-6 . 1-6 . 1-8 . 1-9 . 1-10 . 1-18 . 1-20 . 1-24 . 2-4 . 3-3 . 3-4 . 3-7 . 3-9 . 3-11 . 3-13 . 3-12 . 3-14 . 3-16 . 3-17 . 3-17 . 3-18 . 3-19 . 3-20 . 3-22 . 3-27 . 3-29 . 4-5 . 5-21 . . . . . . . . . . . 5-24 5-26 5-27 5-29 5-34 5-36 5-38 5-40 6-15 7-6 7-7 ix

Table 7-3 Table 7-4 Table 7-5 Table 7-6 Table 7-7 Table 7-8 Table 7-9 Table 7-10 Table 7-11 Table 7-12 Table 7-13 Table 7-14 Table 7-15 Table 7-16 Table 7-17 Table 7-18 Table 7-19 Table 7-20 Table 7-21 Table 7-22 Table 7-23 Table 8-1 Table 8-2 Table 8-3 Table 8-4 Table 8-5 Table 8-6 Table 8-7 Table 8-8 Table 8-9 Table 8-10 Table 8-11 Table 8-12 Table A-1 Table A-2 Table B-1

Devices . . . . . . . . . . . . . . . . . . . . . . . . Image Quality . . . . . . . . . . . . . . . . . . . . Printer Control Panel Messages . . . . . . . . . . . Blank (White) page . . . . . . . . . . . . . . . . . . Black Page . . . . . . . . . . . . . . . . . . . . . . Fading Print . . . . . . . . . . . . . . . . . . . . . Dropout . . . . . . . . . . . . . . . . . . . . . . . . Black Lines (parallel or perpendicular to path) . . . Toner Smear . . . . . . . . . . . . . . . . . . . . . Background Scatter (or Leading Edge Halo) . . . . Repetitive Defects . . . . . . . . . . . . . . . . . . Line at Edge of Paper . . . . . . . . . . . . . . . . Improperly Formed Characters, Character Voids . Faulty Registration . . . . . . . . . . . . . . . . . Image Skew . . . . . . . . . . . . . . . . . . . . . . Bubble Print . . . . . . . . . . . . . . . . . . . . . White Stripes (parallel to path) . . . . . . . . . . . Partial Blank Page . . . . . . . . . . . . . . . . . . Compressed Print . . . . . . . . . . . . . . . . . . Blank Portion in the Middle of the Page (Tray 4 Input Only) . . . . . . . . . . . . . . . . . . Paper Curl . . . . . . . . . . . . . . . . . . . . . . Printer and Paper Handling Components . . . . . . Printer Covers and Doors . . . . . . . . . . . . . . Printer Internal Components (1 of 4) . . . . . . . . Printer Internal Components (2 of 4) . . . . . . . . Printer Internal Components (3 of 4) . . . . . . . . Printer Internal Components (4 of 4) . . . . . . . . 2000-Sheet Input Unit Internal Components . . . . 2000-Sheet Input Unit Internal Components . . . . MBM/MwS Components (1 of 3) . . . . . . . . . . . MBM/MwS Components (2 of 3) . . . . . . . . . . . MBM/MwS Components (3 of 3) . . . . . . . . . . . Stapling Unit Internal Components . . . . . . . . . Alphabetical Parts List . . . . . . . . . . . . . . . Numerical Parts Index . . . . . . . . . . . . . . . . Novell NetWare Frame Types on an Ethernet Card

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7-11 7-15 7-24 7-64 7-65 7-66 7-67 7-67 7-68 7-68 7-69 7-69 7-70 7-70 7-71 7-71 7-71 7-72 7-72 7-72 7-85 8-8 8-11 8-13 8-15 8-17 8-19 8-21 8-23 8-25 8-27 8-29 8-31 A-2 A-11 B-7

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1
Product Information
Chapter Contents
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper Capacities and Sizes . . . . . . . . . . . . . . . . . . . . . . . . Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tray 4 (2000 Sheet Input Unit) . . . . . . . . . . . . . . . . . . . Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Model and Serial Numbers . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Media Selection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . Shipping Print Media . . . . . . . . . . . . . . . . . . . . . . . . Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External View of HP LaserJet 5Si/5Si MX/NX and Mopier Engine External View of HP LaserJet 5Si Mopier . . . . . . . . . . . . . Formatter Assemblies . . . . . . . . . . . . . . . . . . . . . . . . Accessories and Options . . . . . . . . . . . . . . . . . . . . . . . Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining Memory Requirements . . . . . . . . . . . . . . . . Service Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . Exchange Program . . . . . . . . . . . . . . . . . . . . . . . . . Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Toner Cartridge Life . . . . . . . . . . . . . . . . . . . . . . . . Refilled Toner Cartridges & Non-HP Staple Cartridges . . . . . . 1-3 . 1-4 . 1-4 . 1-5 . 1-6 . 1-6 . 1-7 . 1-7 . 1-8 . 1-11 . 1-11 . 1-11 . 1-12 . 1-12 . 1-13 . 1-13 . 1-14 . 1-14 . 1-15 . 1-16 . 1-17 . 1-19 . 1-20 . 1-21 . 1-21 . 1-21 . 1-22 . 1-22 . 1-23

Product Information 1-1

Recycling Toner Cartridges . . . . . . . . . Related Documentation and Training Media Technical Assistance . . . . . . . . . . . . HP AUDIO-TIPS . . . . . . . . . . . . . . . HP FIRST . . . . . . . . . . . . . . . . . . . HP CompuServe Forum . . . . . . . . . . . Internet . . . . . . . . . . . . . . . . . . . . World Wide Web . . . . . . . . . . . . . . . HP Reseller Sales and Service Support Line Other Areas . . . . . . . . . . . . . . . . . . Warranty . . . . . . . . . . . . . . . . . . .

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1-23 1-24 1-25 1-25 1-25 1-26 1-26 1-26 1-26 1-26 1-27

1-2 Product Information

Printer Features
Table 1-1 Printer Features
Features LaserJet 5Si (C3166A) 24 ppm letter or A4 13 ppm ledger (11x17) or A3 15 ppm legal or B4 9.5 ppm letter or A4 6.5 ppm ledger or A3 7.5 ppm legal or B4 600 dpi; plus Resolution Enhancement technology (REt) Enhanced PCL 5 Adobe PostScript Level 2 Up to 100,000 images LaserJet 5Si MX (C3167A) 24 ppm letter or A4 13 ppm ledger (11x17) or A3 15 ppm legal or B4 9.5 ppm letter or A4 6.5 ppm ledger or A3 7.5 ppm legal or B4 600 dpi; plus Resolution Enhancement technology (REt) Enhanced PCL 5 Adobe PostScript Level 2 None Up to 100,000 images LaserJet 5Si Mopier (C4076A/C4077A/ C4176A) 24 ppm letter or A4 13 ppm ledger (11x17) or A3 15 ppm legal or B4 9.5 ppm letter or A4 6.5 ppm ledger or A3 7.5 ppm legal or B4 600 dpi; plus Resolution Enhancement technology (REt) Enhanced PCL 5 Adobe PostScript Level 2 None Up to 100,000 images 12 Mbyte 76 Mbyte total3

Product 1 Information

Print Speed

Duplex Speed

Text & Graphics Resolution

Printer Language(s) Standard Optional Duty Cycle (Monthly Usage) Memory: Standard1 Optional (maximum)2 Internal Typefaces Cartridge Slots Standard Interfaces

4 Mbyte 132 Mbyte total 45 PCL 0 IEEE 1284 ECP Parallel PowerSave Mode 5 Keys, LCD Display (2-line, 20 characters per line) Y es

12 Mbyte 76 Mbyte total3 45 PCL, 35 PostScript 0 IEEE 1284 ECP Parallel JetDirect MIO PowerSave Mode 5 Keys, LCD Display (2-line, 20 characters per line) Y es

45 PCL, 35 PostScript 0 IEEE 1284 ECP Parallel JetDirect MIO PowerSave Mode 5 Keys, LCD Display (2-line, 20 characters per line) Y es

Power Control Control Panel

EconoMode (toner saving)
1 2

Printer memory is optimized with Memory Enhancement technology (MEt). SIMMS available for use include 2, 4, 8, 16, and 32 Mbtye Modules. See "Accessories & Supplies" in Chapter 8 for option product numbers. (32 Mbyte modules are compatible, but not available from Hewlett-Packard.) If the 8 Mbyte module is removed and replaced with a 32 Mbyte module, the maximum can be 100 Mbytes.

3

Product Information 1-3

Paper Capacities and Sizes
Tray 1
Table 1-2 Media Type (Feed Orientation) Maximum paper size Minimum paper size Paper, Letter (Landscape) Paper, ISO A4 (Landscape) Paper, Executive (Portrait) Paper, Legal (Portrait) Paper, Ledger (Portrait) Paper, ISO A3 (Portrait) Paper, JIS B5 (Landscape) Paper, JIS B4 (Portrait) Transparency Label Tray 1 Media Guidelines Dimensions 11.7 x 17.7 in (297 x 450 mm) 3.9 x 7.5 in (99 x 191 mm) 8.5 x 11 in (216 x 279 mm) 8.3 x 11.7 in (210 x 297 mm) 7.25 x 10.5 in (184 x 267 mm) 8.5 x 14 in (216 x 356 mm) 11 x 17 in (279 x 432 mm) 11.7 x 16.5 in (297 x 420 mm) 7.16 x 10.12 in (182 x 257 mm) 10.12 x 14.33 in (257 x 364 mm) See minimum and maximum paper sizes listed above 0.0039 - 0.0045 in. thick (0.099 to 0.114 mm) 0.005 - 0.007 in. thick (0.127 to 0.178 mm) Should not exceed 28-lb bond (105 g/m2) Up to 10 at one time Limit to paperfill mark on paper width guides Weight Single-sided: 16-lb bond to 53-lb bond (110-lb index); 60 to 199 g/m2) Capacity 100 sheets of 20-lb bond paper

(Do not load to more than a Two-sided: 16 to 28-lb bond maximum height of (60 to 105 g/m2) 10 mm--the paperfill mark.)

Envelope, Commercial 4.1 x 9.5 in #10 (Com 10) (Portrait) (105 x 241 mm) Envelope, C5 (Portrait) Envelope, DL (Portrait) Envelope, Monarch and B5 (Portrait) 6.4 x 9.0 in (136 x 231 mm) 4.3 x 8.7 in (109 x 218 mm) 3.9 x 7.5 in (99 x 191 mm)

1-4 Product Information

Table 1-2 Media Type (Feed Orientation) Envelope, B5 (Portrait) Post Card, 2X

Tray 1 Media Guidelines (continued) Product 1 Information Dimensions 6.93 x 9.84 in (176 x 250 mm) 5.83 x 7.87 in (149 x 200 mm) Weight Should not exceed 28-lb bond (105 g/m2) Should not exceed 110-lb index (199 g/m2) Capacity Up to 10 at one time

Tray 2
Table 1-3 Media Type (Feed Orientation) Paper, Letter (Landscape) Paper, ISO A4 (Landscape) Paper, Legal (Portrait) Paper, JIS B4 (Portrait) Tray 2 Media Guidelines Dimensions 8.5 x 11 in (216 x 279 mm) 8.3 x 11.7 in (210 x 297 mm) 8.5 x 14 in (216 x 356 mm) 10.12 x 14.33 in (257 x 364 mm) Weight Single-sided: 16 to 28-lb (60 to 105 g/m2) Capacity 500 sheets of 20-lb bond paper

Two-sided: 16 to 28-lb bond (letter and A4 for Trays 2,3, (60 to 105 g/m2) and 4)

Note

The HP LaserJet 5Si HM (C3124A) supports 16-53 lb bond media from all trays. However, performance in Tray 2 may not be as good with heavier media due to the sharp turn in the paper path. For best performance, Tray 1, 3, or optional Tray 4 are recommended. When using 16 lb bond media, only use fusing mode=STD PAPER.

Caution

Product Information 1-5

Tray 3
Table 1-4 Media Type (Feed Orientation) Paper, Letter (Landscape) Paper, ISO A4 (Landscape) Paper, Legal (Portrait) Paper, JIS B4 (Portrait) Paper, Ledger (Portrait) Paper, ISO A3 (Portrait) Tray 3 Media Guidelines Dimensions 8.5 x 11 in (216 x 279 mm) 8.3 x 11.7 in (210 x 297 mm) 8.5 x 14 in (216 x 356 mm) 10.12 x 14.33 in (257 x 364 mm) 11 x 17 in (279 x 432 mm) 11.7 x 16.5 in (297 x 420 mm) Weight Single-sided: 16 to 28-lb (60 to 105 g/m2) Capacity 500 sheets of 20-lb bond paper

Two-sided: 16 to 28-lb bond (letter and A4 for Trays 2,3, (60 to 105 g/m2) and 4)

Tray 4 (2000 Sheet Input Unit)
Table 1-5 Media Type (Feed Orientation) Paper, Letter (Landscape) Paper, ISO A4 (Landscape) Paper, Legal (Portrait) Paper, JIS B4 (Portrait) Paper, Ledger (Portrait) Paper, ISO A3 (Portrait) Tray 4 Media Guidelines Dimensions 8.5 x 11 in (216 x 279 mm) 8.3 x 11.7 in (210 x 297 mm) 8.5 x 14 in (216 x 356 mm) 10.12 x 14.33 in (257 x 364 mm) 11 x 17 in (279 x 432 mm) 11.7 x 16.5 in (297 x 420 mm) Weight Single-sided: 16 to 28-lb (60 to 105 g/m2) Capacity 2000 sheets of 20-lb bond paper

Two-sided: 16 to 28-lb bond (letter and A4 for Trays 2,3, (60 to 105 g/m2) and 4)

1-6 Product Information

Identification
Model and Serial Numbers
The model number and serial numbers are listed on identification labels located on the rear of the printer. The model number is alphanumeric, such as C3166A for the HP LaserJet 5Si printer. The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and production number of the printer. The rear labels also contain power rating and regulatory information as shown in Figure 1-1. Figure 1-1

Product 1 Information

Sample Model and Serial Number Label The identification labels for the 2000 Sheet High Capacity Input Tray are located on the back panel, directly below the identification labels on the printer. To locate the identification labels for the 8 bin Multi-Bin Mailbox and 5 bin Multi-Bin Mailbox with Stapler, detach the unit from the printer. The identification labels are located on the bottom right of the front side (side that attaches to printer).

Product Information 1-7

Specifications
This section contains information on physical and electrical characteristics of the printer. For information on the printer site and environmental requirements (such as operating temperature and humidity, ventilation, etc.) see Chapter 2. Table 1-6 Printer Dimensions Description Height Height of 2000 Sheet Input Unit (Tray 4) Width printer only with Multi-Bin Mailbox/Mailbox With Stapler attached1 Width of Multi-Bin Mailbox/Mailbox With Stapler Depth (body) T oner cartridge weight2 Full: Empty: Dimension 21.3 in. (541 mm) 18.9 in. (480 mm) 46.75 in. (1187 mm) 66.25 in. (1683 mm) 19.5 in. (495 mm) 20.5 in. (520 mm)

Weight (without toner cartridge and with paper trays) 99 lbs. (45 kg) 106 oz (3000 g) 80.5 oz (2200 g)

1 Add 5.5 inches (140 mm) for the Multi-Bin Mailbox/Mailbox With Stapler. Refer to Chapter 2 for more details. 2 Some quantity of toner will reside in the waste toner area of a toner cartridge when the toner supply is exhausted. Therefore toner cartridge weight may be an unreliable indication of remaining toner supply.

1-8 Product Information

Table 1-7

Electrical Specifications Product 1 Information Volts
Printer

Freq 50/60 Hz 2 Hz 50/60 Hz 2 Hz

Amps* 13.5 @ 120v

Watts (typical) printing = 500 standby = 135 PowerSave Mode LaserJet 5Si =21 LaserJet 5Si MX=24 printing = 500 standby = 135 PowerSave Mode LaserJet 5Si =21 LaserJet 5Si MX=24

120 Vac 10% 100 Vac 10%

220 Vac 10% 240Vac 10%

50 Hz 2 Hz 50 Hz 2 Hz

6.0 @ 220v

2000-Sheet Input Unit (Tray 4)

120 Vac 10%

50/60 Hz 2 Hz

0.5 45 Watts Maximum maximum 0.3 average 0.3 45 Watts Maximum maximum 0.2 average 0.5 @ 120v 0.25 @ 240v 45 Watts Maximum

240 Vac 10%

50/60 Hz 2 Hz

Multi-Bin Mailbox/Mailbox With Stapler

100-240 Vac

50/60 Hz 2 Hz

*Operating current requirements.

Product Information 1-9

Table 1-8

Acoustic Emissions Operation position (per ISO 9296) Printing Standby LPA dB(A) LPA dB(A) Printer (stand alone) 54 db 42 db Printer System* 56 db 42 db

Bystander 1m (per ISO 9296) Printing Standby LPA dB(A) LPA dB(A) 50 db 38 db 55 db 42 db

Sound Power (per ISO 9296) Printing Standby LWAD LWAD 6.6 bels (A) 5.5 bels (A) 7.1 bels (A) 5.5 bels (A)

* Printer System includes the 2000-Sheet Input Unit, Multi-Bin Mailbox/Mailbox With Stapler, Duplex Unit, and Envelope Feeder.

1-10 Product Information

Media Selection Guidelines
Note More detailed specifications are in the HP LaserJet 5Si and 5Si MX User's Guide, and the HP LaserJet Printer Family Paper Specification Guide. (See "Related Documentation and Training Media" later in this chapter.)

Product 1 Information

Paper
To achieve the best possible print quality and avoid paper jams, follow these guidelines for selecting paper:

Use only copier grade paper that meets all specifications in the paper
specification guide. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough. Colored paper should be of the same high quality as white photocopy paper. The pigments must withstand the fusing temperature of 392 F (200 C) (215 C for HP LaserJet 5Si Heavy Media printers) for 0.1 second without deterioration. Do not use paper with a colored coating that was added after the paper was produced. Pre-printed forms must be printed with non-flammable, heat-resistant inks that do not melt, vaporize, or release hazardous emissions when subjected to the fusing temperature of 392 F (200 C) (215 C for HP LaserJet 5Si Heavy Media printers) for 0.1 second. A small sample of a new print media should be tested before purchasing large quantities.

Envelopes
Caution To prevent severe printer damage, do not use envelopes that have windows, clasps, snaps, or synthetic materials. Print Envelopes to the Face-Up Bin only Envelopes can be printed from Tray 1 and from the optional Envelope Feeder. Choose envelopes that are well-constructed. They should lay flat and be sharply creased. They should not be wrinkled, nicked, or otherwise damaged. Envelope adhesive must be compatible with the heat and pressure of the fusing process.

Product Information 1-11

Adhesive Labels
Use the following guidelines when selecting labels: Caution Tray 1 is required for printing adhesive labels. Print labels to the Face-Up Bin only. This printer does not support use of labels with any exposed spaces. Do not attempt to print on label sheets after any of the labels have been removed from the sheet. Damage to the printer may result.

Labels must be arranged on the carrier sheet so that there are no exposed
spaces on the sheet. Using label stock with spaces between rows or columns of labels can often result in labels peeling off during printing, causing serious jamming and possible printer damage. The top sheet (printing surface) must be of copier quality and provide good toner adhesion. The carrier sheet (backing sheet) must be compatible with the temperatures and pressure of the fusing process, and must be coated for easy release of the top sheet. The adhesive must be stable at the 392 F (200 C) temperatures encountered for 0.1 second in the fusing process, and must not produce emissions that exceed exposure levels or threshold limits established by OSHA and other safety agencies. Adhesives must not come into direct contact with any part of the printer. A wide selection of suitable labels may be ordered through Hewlett-Packard. Available sizes are listed in the HP LaserJet Printer Family Paper Specification Guide.

Transparencies
Caution Tray 1 (Multi Purpose) is required for printing transparencies. Print transparencies to the Face-Up Bin only. Overhead transparencies used in HP LaserJet printers must be able to withstand the 392 F (200 C) temperatures encountered in the printer's fusing process for 0.1 second. Suitable transparency film is available through Hewlett-Packard. Refer to the HP LaserJet Printer Family Paper Specification Guide for details.

1-12 Product Information

Storing Print Media
Product 1 Information Follow these guidelines when stacking and storing print media:

Store paper in its ream wrapper until ready to use. Re-wrap partially used packages of media before storing. Stack each carton upright and squarely on top of the other. Store envelopes in a protective box to avoid damaging the envelope edges. Keep stored media away from temperature and humidity extremes. DO NOT store cartons or reams directly on the floor where they will absorb
a higher moisture content. Instead, place cartons on a pallet or on shelves.

DO NOT store individual reams in a manner that causes them to curl or
warp along the edges.

DO NOT stack more than six cartons on top of each other. DO NOT place anything on top of media, regardless of whether the paper is
packaged or unpackaged.

DO NOT store printed documents in vinyl folders (which may contain
plasticizers) or expose the documents to petroleum based solvents.

Shipping Print Media
When shipping print media through different environments, plastic wrap all cartons on the shipping pallet. When shipping media across bodies of water, wrap individual cartons as well. Packaging must protect the media from physical damage.

Product Information 1-13

Product Overview
External View of HP LaserJet 5Si/5Si MX/NX and Mopier Engine
Figure 1-2

HP LaserJet 5Si/5Si MX/NX and Mopier Engine - Front and Right Side View with Tray 1 Open
1 2 3 4 5 6 7 8 9 10 11 12 13 14

Face-Up Bin Control Panel Face-Down Bin Adjustable Paper Stop Toner Cartridge Access Door Tray 1 Tray 1 Extensions Tray 1 Paper Width Guides Input Slot for 2000-Sheet Input (Tray 4) Tray 1 Pickup Roller Tray 2 Tray 3 ON/OFF Switch Front Access Door

1-14 Product Information

External View of HP LaserJet 5Si Mopier
Product 1 Information Figure 1-3

HP LaserJet 5Si Mopier - Front and Right Side View with Tray 1 Open
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

Left Output Bin Control Panel Top Output Bin Adjustable paper stop Top cover Envelope Feeder (optional) Tray 1 (multi-purpose) Tray 1 extensions Tray 1 paper width guides Front door Tray 2 HP 2000-Sheet Input Tray (Tray 4) Tray 3 Mailbox with Stapler On/Off switch Duplexing Unit (internal) Stapler Unit

Product Information 1-15

Formatter Assemblies
Figure 1-4

Rear and Left Side View
1 Formatter Printed Circuit Assembly 2 Hard Disk Accessory Location (optional for LJ 5Si/5Si MX/5Si NX and 3 4 5 6 7 8 9

standard for LJ 5Si Mopier and Mopier Engine) MIO Card 1 Location Parallel IEEE 1284 Interface Port MIO Card 2 Location External Paper Handling Controller Board Location SIMM Slots AC Power Connector Model and Serial Number Label

1-16 Product Information

Accessories and Options
Product 1 Information The accessories and optional equipment for the LaserJet 5Si, 5Si MX, and 5Si NX printers are shown in Figure 1-5 and described in Table 1-9. For the LaserJet 5Si Mopier (C4076A), all the accessories in Figure 1-4 and in Table 1-9 are standard features, except for the Envelope Feeder and the Multi-Bin Mailbox (replaced with the Mailbox with Stapler). Figure 1-5

HP LaserJet 5Si/5Si MX/NX Optional Paper Handling Accessories Envelope Feeder Duplex Unit HP 2000-Sheet Input Unit (Tray 4) Multi-Bin Mailbox (provides mailbox, job separation, and job stacking for the LaserJet 5Si family 5 Mailbox with Stapler (provides mailbox, job separation, job stacking, and stapling for the LaserJet 5Si family
1 2 3 4

Product Information 1-17

Table 1-9 Accessory/Option T oner Cartridge Stapler Cartridges

Accessories and Options Part/Product Number Description C3909A C3772A Replacement toner cartridge. 3-pack of staple cartridges. Each cartridge contains 2000 staples and should last about two months, depending on use. Upgrade to a total of 132 MBytes of memory in the HP LaserJet 5Si or to 76 MBytes in the HP LaserJet 5Si MX. Third-party 32 MByte memory SIMMs are also available.

Memory upgrades

2 MByte--C3131A 4 MByte--C3132A 8 MByte--C3133A 16 MByte--C3146A

*Adobe's PostScript C3169A Level 2 printer language C3169-69001

Add Adobe's PostScript Level 2 language by installing this SIMM in your printer. (Additional memory is recommended.) This language is standard in the HP LaserJet 5Si MX printer. Provides the printer with two-sided printing capability. Heavy media duplexer. Only compatible with HP LaserJet 5Si HM (C3124A). Attaches to printer above Tray 1; holds up to 100 envelopes. Supports Commercial #10, C5, DL, Monarch, ISO B5. Adjustable for Letter, Legal, Ledger, ISO A4, ISO A3, JIS B4. (Includes C3768A External Paper Handling PCA.)

*Duplex Unit HM Duplex Unit Envelope Feeder

C3762A C4178A C3765A

*Tray 4 (HP 2000-Sheet Input Unit)

C3763A/ R77-1002-000CN (for LJ 5Si & 5Si MX only) C3773A (for LJ 5Si Mopier only) C3764A C3764-69100

Multi-Bin Mailbox

Features eight bins holding 250 sheets of paper each. Supports the same paper sizes as the printer. Envelopes, labels, and transparencies must be sent to the Face-Up Bin. Features five bins holding 250 sheets of paper each. Supports the same paper sizes as the printer. Provides stapling of jobs for both letter and A4 paper sizes. Envelopes, labels, and transparencies must be sent to the Face-Up Bin. Holds 500 sheets; adjustable for Letter, Legal, ISO A4, JISB4. Holds 500 sheets; adjustable for Letter, Legal, Ledger, ISO A4, ISO A3, JIS B4. HP-recommended IEEE-1284 Cable with A and B connectors

*Mailbox with Stapler

C3774A

*Tray 2 (500-Sheet Input) C2931A/ R77-0004-000CN *Tray 3 (500-Sheet Input) C2930A/ R77-0003-000CN HP parallel printer cable C2951A (3 meter)

1-18 Product Information

Table 1-9 Accessory/Option Modular I/O and Network Cards

Accessories and Options (continued) Product 1 Information Part/Product Number Description J2550A J2552A HP JetDirect Multi-protocol Network Card with Ethernet/IEEE802.3 10 Base-T HP JetDirect Multi-protocol Network Card with LocalT alk, DIN-8 and Ethernet/IEEE802.3 10Base-T BNC (standard in LJ5Si MX) , HP JetDirect Multi-protocol Network Card with T oken Ring (DB9 and RJ45) HP JetDirect interface software for HP-UX systems HP JetDirect interface software for SunOS and Solaris UNIX systems 420 MByte disk drive for both PCL and PostScript 18.9 in (480 mm) tall for the HP LaserJet 5Si/5Si MX printers Contains replacement Fusing Assembly, Transfer Roller, and Feed and Separation Rollers for 110V printers. Contains replacement Fusing Assembly, Transfer Roller, and Feed and Separation Rollers for 220V printers. Controller board for optional paper handling input and output devices. Not needed for the Envelope Feeder or Duplex Unit.

J2555A UNIX Interface Software J2374B J2375B *Printer Hard Disk Printer Stand 110V Maintenance Kit C2965A C2975A C3971A C3971-69001 C3972A C3972-69001

220V Maintenance Kit

External Paper Handling C3768A Controller Board * Standard feature in the LJ 5Si Mopier (C4076A)

Hard Disk
The Printer Hard Disk accessory is optional for the HP LaserJet 5Si, 5Si MX, and 5Si NX printers. The hard disk is a standard feature of the HP LaserJet 5Si Mopier and Mopier engine. It can be used to permanently store downloaded fonts and forms in the printer. Unlike the standard printer memory, permanently downloaded items remain in the printer even when the printer is powered off. Fonts downloaded to the hard disk are available to all users of the printer. Macintosh users can use the HP LaserJet Utility, and Windows users can use the HP printer driver to download fonts. The Printer Hard Disk can also be write-protected through software for additional security. Refer to the on line help associated with your HP software for more information.

Product Information 1-19

If you are a PostScript language programmer, refer to Adobe's PostScript Language Reference Manual for information about downloading forms and patterns to the disk. (For the Macintosh environment, refer to the on line help in the HP LaserJet Utility Guide included with the HP LaserJet Utility software.) For the Windows environment, refer to your HP Windows driver on line help.

Determining Memory Requirements
The amount of memory you need depends on the types of documents your print. With the PCL printer language, your HP LaserJet 5Si printer can print most text and graphics at 300 or 600 dpi without additional memory. Add memory to your printer if you: commonly print complex graphics. Use many downloaded fonts. Print complex documents. Use advanced functions (such as I/O Buffering and Resource Saving). For the HP LaserJet 5Si printer, you can add up to 128 MBytes of memory for a total of 132 MBytes. If you have the HP LaserJet 5Si MX printer or 5Si Mopier, you can add up to 64 MBytes of additional memory for a total of 76 MBytes. Table 1-10 presents the amount of memory required for the most common print jobs performed with the HP LaserJet 5Si/5Si MX/5Si NX/Mopier using 600-dpi printing. Table 1-10 Print Job single-sided printing two-sided printing Minimum Memory Requirements Paper Size Letter, A4, Legal 11 in x 17 in, A3 Letter, A4 Legal 11 in x 17 in, A3 PCL Minimum PostScript Minimum Memory Requirements Memory Requirements 4 MBytes 4 MBytes 4 MBytes 4 MBytes 12 MBytes 9 Mbytes 12 Mbytes 12 Mbytes 14 Mbytes 22 Mbytes

1-20 Product Information

Service Approach
Repair of the printer normally begins with a three-step process:

Product 1 Information

Step 1: Isolate the problem to the major system, i.e. the host computer,
the network and/or server, or the printer system.

Step 2: Determine if the problem is located in the accessories or in the
printer engine.

Step 3: Troubleshoot the problem using the procedures in Chapter 7.
Once a faulty part is located, repair is usually accomplished by assembly level replacement of Field Replaceable Units (FRUs). Some mechanical assemblies may be repaired at the subassembly level. Replacement of components on the printed circuit assemblies is not supported by Hewlett-Packard.

Ordering Parts
Field replaceable part numbers are found in Chapter 8 of this manual. Replacement parts may be ordered from HP's Support Materials Organization (SMO), or Support Materials Europe (SME). Phone numbers for the various sources are:

SMO (Support Materials Organization)
1-800-227-8164 (U.S. Only)

SME (Support Materials Europe)
(49 7031) 142253

HP's Distribution Center (HPD)
1-303-353-7650

Exchange Program
HP offers remanufactured assemblies for some parts. These are identified in Chapter 8 and can be ordered through Parts Direct Ordering (PDO), Support Materials Organization (SMO), or Support Materials Europe (SME).

Product Information 1-21

Consumables
The printer has two consumables, the toner cartridge and staple cartridges, which may be ordered directly from Hewlett-Packard. Refer to Chapter 8 for ordering information.

T oner Cartridge Life
The Toner Cartridge (C3909A) is designed to simplify replacement of the major "consumable" parts. The toner cartridge contains the printing mechanism and a supply of toner. At 5% page coverage, a toner cartridge is guaranteed to print approximately 15,000 images (see Figure 1-6). Figure 1-6

Sample 5% Page Coverage The toner cartridge may print less than 15,000 images if routinely printing very dense print. Conversely, when routinely printing pages with less coverage (such as short memos), or in EconoMode, the toner cartridge may print more than 15,000 images. However, EconoMode does not extend toner cartridge component life. Note For best results, always use a new toner cartridge before the expiration date stamped on the toner cartridge box.

1-22 Product Information

Refilled T oner Cartridges & Non-HP Staple Cartridges
While Hewlett-Packard does not prohibit the use of refilled toner cartridges and non-HP staple cartridges during the warranty period or while under a maintenance contract, their use is not supported for the following reasons:

Product 1 Information

Repairs resulting from the use of refilled toner cartridges and non-HP
staple cartridges are not covered under the Hewlett-Packard warranty or maintenance contract.

Hewlett-Packard has no control or process to ensure that a refilled toner
cartridge or non-HP staple cartridge functions at the high level of reliability of a new HP LaserJet toner cartridge or HP LaserJet staple cartridge. Also, Hewlett-Packard cannot predict the long term reliability effect on the printer when using different toner formulations found in refilled cartridges.

The print quality of HP LaserJet toner cartridges influences the customer's
perception of the printer. Hewlett-Packard has no control over the actual print quality of a refilled toner cartridge.

Recycling T oner Cartridges
In order to reduce waste, Hewlett-Packard utilizes a recycling program for used toner cartridges. Cartridge components that do not wear out are recycled, as are plastics and other materials. Hewlett-Packard pays the shipping costs from the user to the recycling plant. For each cartridge returned, HP donates one U.S. dollar to be shared by the Nature Conservancy and the National Wildlife Federation. To join this recycling effort, follow the instructions inside the toner cartridge box.

Product Information 1-23

Related Documentation and Training Media
Table 1-11 lists where to order related documentation. See "Ordering Parts" earlier in this chapter for the phone numbers of each organization. Table 1-11 Related Documentation Description Part Number C4077-99015 C3166-99018 C4077-99001 J2552-90051 5021-0369 5021-0330 5010-6394 C3124-90901 5961-0649 5961-0650 5961-0880 5962-8536E X X X X X X X X X X X X X X X X SMO SME HPD

HP LaserJet 5Si Family Service Manual Bundle HP LaserJet 5Si Family User Bundle HP LaserJet 5Si MX Mopier User Bundle HP JetDirect Print Server Software Installation Guide1 HP LaserJet Family Quick Reference Service Guide HP PCL5 Printer Language T echnical Reference Information Package HP LaserJet Printer Family Paper Specifications Guide HP LaserJet 5Si HM User's Guide Erata Sheet Introduction to Network Printing, Book Network Printing for the Enterprise, Video LaserJet Basic Hardware Training Course Solutions Connectivity Guide (Available from LDC 1-800-544-9976) Specific Application Drivers
1

Shipped with printer. (English version part number is shown. Other translations are available.

1-24 Product Information

T echnical Assistance
HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP AUDIO-TIPS and HP FIRST, both explained below. The ASAP service requires a touchtone phone.

Product 1 Information

HP AUDIO-TIPS
HP AUDIO-TIPS is an interactive voice response system providing prerecorded answers to the most frequently asked questions by HP LaserJet printer users. Helpful "System Maps" to the HP AUDIO-TIPS recordings are available by fax through HP FIRST.

HP FIRST
HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a type 3 facsimile machine or fax card. Service related information includes:



Service notes (HP Authorized dealers) Application notes Product Data Sheets Material Safety Data Sheets (MSDS) Typeface and accessory information Printer support software information Toner information Driver request form and Software Matrix.

HP FIRST, U.S.
Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST.

HP FIRST, Europe
Call HP FIRST at one of the following numbers: U.K., 0800-96-02-71 Belgium (Dutch), 078-11-19-0 Switzerland (German), 155-1527 Netherlands, 06-02-22-420 Germany, 0130-810061 Austria, 0660-8128

For English service outside the above countries, (31) 20-681-5792.

Product Information 1-25

HP CompuServe Forum
CompuServe members can download a variety of support materials including product data sheets, software application notes, and printer drivers for many popular software applications. Members may also post and reply to questions in an interactive format. To access the HP Forum, type GO HP at any prompt. For more information, or to join CompuServe, call 1-800-524-3388.

Internet
Anonymous ftp library service is available for around-the-clock access to drivers, software, and technical support information for HP peripheral and computer products. Please note that paths may change without notice. Access the Internet or FTP address and use the menus to locate the software or support of your choice. URL for Access HP: http://www.hp.com URL for Software and Support: http://www.hp.com/go/cposupport FTP address: ftp.hp.com Login: anonymous Password: your Internet name (or user identification) FTP Path for Drive Software: /pub/printers FTP Path for Network Software: /pub/networking

World Wide Web
Download printer driver software using www.hp.com/go/cposupport.

HP Reseller Sales and Service Support Line
The Hardware Technical Support Center (HTSC) is available for technical support to assist Hewlett-Packard authorized service technicians. The HTSC can be reached at 1-800-544-9976 between 7:00 A.M. and 6:00 P.M. Mountain Standard Time, Monday, Tuesday, Thursday and Friday. On Wednesdays the office closes at 4:00 P.M.

Other Areas
Outside of North America and Europe, contact your local HP sales office for assistance in obtaining technical support.

1-26 Product Information

Warranty
This warranty entitles you to standard warranty services for your printer and accessories and is available from HP worldwide. However, there may be local variations in the level of warranty service. You should contact the local HP Service Center to check for the applicable local warranty in your country or province.

Product 1 Information

One-Year On-Site Limited Warranty
Hewlett-Packard warrants its computer hardware products against defects in materials and workmanship for a period of one year from purchase by the end user. During the warranty period, HP will, at its option, either repair or replace products which prove to be defective. The warranty period begins either on the date of delivery or, where the purchase price includes installation by Hewlett-Packard, on the date of installation. Should HP be unable to repair or replace the product within a reasonable amount of time, you will be entitled to a refund of the purchase price if you return the product. To have your printer serviced by HP you should contact the closest HP Service Center.

Exclusions
The warranty on your HP LaserJet 5Si family printer shall not apply to defects resulting from:



Improper or inadequate maintenance by customer. Customer supplied software or interfacing. Unauthorized modification or misuse. Operation outside of the environmental specifications for the product. Operation of non-supported printing media. Duty cycle abuse maximum (see the note on the following page). Using a mechanical switchbox with the printer without a designated surge protector. Improper site preparation and maintenance. Failure to perform key operator maintenance every 350,000 images (250,000 images with HP LaserJet 5Si Heavy Media printers). Use of non-HP toner cartridges (see the following explanation), memory boards, or interface boards.

Product Information 1-27

Note

The use of non-Hewlett-Packard toner cartridges alone does not affect either your warranty or any maintenance contract you may have purchased. However, if an HP LaserJet printer failure or damage is found to be attributable directly to the use of a non-HP toner cartridge, HP will not repair the printer free-of-charge. In this case, standard time-and-materials charges will be applied to service your printer for that particular failure or damage. Operation of the printer beyond the limit of its duty cycle (printing greater than the equivalent of 100,000 images per month) shall be deemed printer abuse and all repairs thereafter will be billed on a time-and- materials basis. If you are using a mechanical switch box, ensure that it is equipped with a surge protector. Damage to your printer could occur from the use of unprotected mechanical switch boxes.

Warranty Limitations
The warranty set forth above is exclusive and no other warranty, whether written or oral, is expressed or implied. Hewlett-Packard specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.

Service During the Warranty Period
If your hardware should fail during the warranty period, contact an authorized HP dealer or an HP Customer Service Center.

Service After the Warranty Period
If your hardware fails after the warranty period, contact an authorized HP dealer or your local Customer Service Center. If you have an HP Maintenance Agreement, request service under your agreement.

1-28 Product Information

2
Site Requirements
Chapter Contents
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . 2-4

Site Requirements

2-1

2-2 Site Requirements

Operating Environment
The electrical specifications listed in Chapter 1 must be maintained to ensure proper operation of this printer. Consider the following points before installing the printer.

Install in a well-ventilated, dust-free area. Install on a hard, flat and continuous surface, with all four printer feet
level. Do not install on carpet or other soft surfaces. Site 2 Requirements

Ensure adequate power is supplied. Printer power requirements are listed
under "Specifications," in Chapter 1.

Install where there is stable temperature and humidity, away from water
sources, humidifiers, air conditioners, refrigerators, or other major appliances (see Table 2-1).

Install away from direct sunlight, open flames, or ammonia fumes. If the
printer is placed near a window, make sure the window has a curtain or blind to block any direct sunlight.

Install with enough space around the printer for proper access and
ventilation (see Figure 2-1).

Install printer away from the direct flow of exhaust from air ventilation
systems.

Site Requirements

2-3

Space Requirements
Figure 2-1

Printer Space Requirements 1 Top view 2 Side view

Environmental Requirements
Keep the printer within the following environmental conditions for optimum performance. Table 2-1 Printer and Toner Cartridge Environmental Conditions Item Temperature Humidity Operating 10 to 32.5 C (50 to 90.5 F) 20 to 80% RH (with no condensation) Storage 0 to 40 C (32 to 105 F) 15 to 90% RH (with no condensation)

2-4 Site Requirements

3
Operating Overview
Chapter Contents
Using the Control Panel . . . . . . . . . . . . . . . Control Panel Layout . . . . . . . . . . . . . . Indicator Lights . . . . . . . . . . . . . . . . . Settings and Defaults . . . . . . . . . . . . . . Printer Driver Information . . . . . . . . . . . Paper Source Default . . . . . . . . . . . . . . Restoring Factory Defaults . . . . . . . . . . . Setting the Display Language . . . . . . . . . Heavy Media Fuser Mode Explanation . . . . . . . Setting the Fuser Mode Using PJL Command Control Panel Menus . . . . . . . . . . . . . . . . . Tray Menu . . . . . . . . . . . . . . . . . . . . Job Control Menu . . . . . . . . . . . . . . . . Test Menu . . . . . . . . . . . . . . . . . . . . Configuration Menu . . . . . . . . . . . . . . Print Quality Menu . . . . . . . . . . . . . . . PostScript Menu . . . . . . . . . . . . . . . . PCL Menu . . . . . . . . . . . . . . . . . . . . I/O Menu . . . . . . . . . . . . . . . . . . . . MIO 1 and 2 Menus . . . . . . . . . . . . . . . Service Mode . . . . . . . . . . . . . . . . . . . . . Setting Page Count, Maintenance Count, and Serial Number . . . . . . . . . . . . . . Setting the Cold Reset Default Paper Size . . PowerSave . . . . . . . . . . . . . . . . . . . . Testing the Printer . . . . . . . . . . . . . . . . . PCL Configuration Page . . . . . . . . . . . . Paper Path Test . . . . . . . . . . . . . . . . . Cold Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .