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K Service Source
Power Macintosh/Performa
5200 and 5300
(not 5260, 5280)
Power Macintosh 5200/75 LC, 5300/100 LC
Performa 5200CD, 5215CD,5300CD
International Performa 5320CD
K Service Source
Basics
Power Macintosh/Performa 5200
and 5300 (not 5260, 5280)
Basics System Overview - 1
System Overview
The Power Macintosh 5200/5300 computer series
combines RISC-based PowerPC performance, full
multimedia features, and low cost in a sleek all-in-one
design.
The design includes expansion slots for 68040 LC
communications and PDS cards, as well as other video-in,
video tuner, and video-out options. Options include an IDE
hard drive in a variety of capacities and a trayloading CD-
ROM drive.
Basics Rev. B, 5000 Series - 2
Rev. B, 5000 Series
Apple introduced an updated 5000 series version several
months after introduction. Referred to in this manual as
"Rev. B," the updated version incorporates design changes
that are not backward-compatible.
To determine which version you are servicing, remove the
front bezel and note the location of the speakers. If the
speakers are part of the front bezel, the unit is the original
version. To service the original version, follow the manual
for take-apart procedures and parts information, unless the
procedures specify Rev. B.
If the speakers are attached to the sides of the metal chassis,
the unit is Rev. B. To service Rev. B models, follow the
manual, substituting Rev. B procedures and parts.
Basics Rev. B, 5000 Series - 3
Another way to identify a 5200 series version A and Rev. B
is to look at the back of the computer for the part number
and manufacture date. The label with this information is on
the lower part of the plastic case. Version A contains one of
these numbers: 620-0635 or 620-0835. Rev. B contains
one of these numbers: 620-0637 or 620-0837.
Basics Performa 5320CD - 4
Performa 5320CD
The Performa 5320CD supersedes the 5300CD. It has a
PowerPC 603e processor running at 120 MHz and 16 MB of
RAM on the logic board. All other hardware features are the
same as the Performa 5300CD. This is an international
product not sold in the U.S.
Basics Open Transport - 5
Open Transport
Open Transport 1.1 does not work on 5200 or 5300 Series
computers. These computers require Open Transport 1.1.1.
When version 1.1.1 is installed on these computers, a dialog
box may appear indicating that a hardware issue was
detected. This message means that Open Transport can't be
installed until the cache/ROM DIMM is replaced.
The required repairs are covered under the Apple Repair
Extension Program. The models included in this program are
Power Macintosh 5200/75 LC and 5300/100 LC,
Macintosh Performa 5200, 5215, and 5300. Look for
repair program instructions in the REA Procedures chapter.
Basics Service Strategy - 6
Service Strategy
Service the Power Macintosh/Performa 5000 series
through module exchange and parts replacements. Customers
can request on-site service from an Apple Authorized
Service Provider Plus (AASP+) or Apple Assurance. They
can also choose carry-in service from an Apple Authorized
Service Provider (AASP).
Ordering
AASPs planning to support the Power Macintosh/Performa
5000 series may purchase service modules and parts to
develop servicing capability. To order parts, use the
AppleOrder system, or refer to the "Service Price Pages."
Large businesses, universities, and K-12 accounts must
provide a purchase order (PO) on all transactions, including
Basics Service Strategy - 7
orders placed through the AppleOrder system. Service
Providers not enrolled in AppleOrder may fax their orders
to Service Provider Support (512-908-8125) or mail
them to
Apple Computer, Inc.
Service Provider Support
MS 212-SPS
Austin, TX 78714-9125
Warranty and AppleCare
These new computers are covered under the Apple One-Year
Limited Warranty. The AppleCare Service Plan is also
available. Service Providers are reimbursed for warranty
and AppleCare repairs made to these computers. For pricing
information, refer to the AppleCare section in the "Service
Price Pages."
Basics Service Strategy - 8
Diagnostics
Use MacTest Pro for Power Macintosh to perform
diagnostics on the Power Macintosh/Performa 5000 series.
Design for Serviceability
To access the floppy drive, CD-ROM drive, or front panel
control board, remove the drive and controls bezel. To
service the logic board, hard drive, or video options, remove
the I/O door. The logic board slides out from a connector
similar to the connector on Macintosh LC 630 and LC 500.
The CRT and degauss frame are matched at the factory and are
removed and replaced as a unit. The chassis harness is one
service module, including the metal chassis and logic board
connector with cables.
Basics User Controls - 9
User Controls
User controls include