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Service Bulletin
Product: Electric Oven
Bulletin Date: 8/6/2013
Bulletin Number: ASC20130806001
ELECTRONICS
Models: NE58F9710WS,
NE58F9500SS
SUBJECT:

When customers select the Temperature P
he Probe feature and then start a cooking cycle, the
Temperature Probe feature shuts itself off
off.

Background:

When the customer selects the Temperature Probe feature and inserts the Temperature
Probe into the probe jack in the oven, the Temperature Probe icon is visible next to the
robe
clock. However, when they begin a cooking cycle, the feature shuts itself off automatically.




Solution:

The Temperature Probe may not be fully inserted into the probe jack in the oven cavity.
be cavit
The Temperature Probe icon will illuminate when the probe is only partially inserted, but
inserted
the oven will not detect the Probe during a cooking cycle and the feature will cancel itself.
robe
Make sure that the Probe is fully ins
robe inserted into the jack.




Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service Manual
and other information on this product.

This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avo
avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
Only
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
e
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
completeness