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S10L-9625-00

IBM Mobile Systems

ThinkPad 560Z (2640) Computer Hardware Maintenance Manual

August 1998

Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 84.

First Edition (August 1998) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time. It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative. Copyright International Business Machines Corporation 1998. All rights reserved. Note to US Government Users ­ Documentation related to restricted rights ­ Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

ThinkPad 560Z HMM
Read This First . . . . . . . . . . . . . . . . . Screw Tightening Information . . . . . . . . . Product Overview . . . . . . . . . . . . . . . . Checkout Guide . . . . . . . . . . . . . . . . Diskette Drive Checkout . . . . . . . . . . . Keyboard or Auxiliary Input Device Checkout . Memory Checkout . . . . . . . . . . . . . . Fan Checkout . . . . . . . . . . . . . . . . Port Replicator Checkout . . . . . . . . . . . Power Systems Checkout . . . . . . . . . . Status Indicator Checkout . . . . . . . . . . System Board and CPU Mini-Cartridge Checkout TrackPoint Checkout . . . . . . . . . . . . . Power Management Features . . . . . . . . . . Standby Mode . . . . . . . . . . . . . . . . Suspend Mode . . . . . . . . . . . . . . . Hibernation Mode . . . . . . . . . . . . . . Symptom-to-FRU Index . . . . . . . . . . . . . Numeric Error Codes . . . . . . . . . . . . . Beep Symptoms . . . . . . . . . . . . . . . Function-Related Symptoms . . . . . . . . . Indicator-Related Symptoms . . . . . . . . . Infrared-Related Symptoms . . . . . . . . . . Keyboard- or TrackPoint-Related Symptoms . . LCD-Related Symptoms . . . . . . . . . . . Peripheral-Device-Related Symptoms . . . . . Power-Related Symptoms . . . . . . . . . . Other Symptoms . . . . . . . . . . . . . . . Intermittent Problems . . . . . . . . . . . . Undetermined Problems . . . . . . . . . . . Running the Diagnostics . . . . . . . . . . . . . PC Card (PCMCIA) Slots Test . . . . . . . . Universal Serial Bus (USB) Test . . . . . . . Displaying the Error Log . . . . . . . . . . . Checking the Installed Devices List . . . . . . Diagnostic Error Codes . . . . . . . . . . . Related Service Procedures . . . . . . . . . . . Status Indicators . . . . . . . . . . . . . . . Password Combinations . . . . . . . . . . . Running a Low-Level Format . . . . . . . . . Fn Key Combinations . . . . . . . . . . . . FRU Removals and Replacements . . . . . . . . Important Notice . . . . . . . . . . . . . . . FRU Service Procedures . . . . . . . . . . . Removal Reference . . . . . . . . . . . . . 1010 Backup Battery . . . . . . . . . . . . 1020 DIMM Card (If Installed) . . . . . . . . 1030 Battery Pack . . . . . . . . . . . . . 1040 Hard Disk Drive . . . . . . . . . . . . 1050 Keyboard Bezel . . . . . . . . . . . . 1060 Keyboard Unit . . . . . . . . . . . . . Copyright IBM Corp. 1998 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 4 8 10 11 11 12 13 13 14 17 17 18 19 19 19 20 21 21 27 28 28 29 29 30 30 31 31 31 31 33 34 34 34 35 36 39 39 40 40 41 42 42 43 44 45 46 47 48 49 52

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1070 LCD Assembly . . . . . . . . . . . 1080 Speaker . . . . . . . . . . . . . . . 1081 HDD Flat Cable . . . . . . . . . . . 1090 PC Card Slot Assembly . . . . . . . 1100 Heat Sink . . . . . . . . . . . . . . 1110 CPU Mini Cartridge . . . . . . . . . 1120 Fan . . . . . . . . . . . . . . . . . 1130 System Board . . . . . . . . . . . . 2010 LCD Front Cover . . . . . . . . . . 2020 LCD Panel . . . . . . . . . . . . . 2030 LCD Inverter Card . . . . . . . . . . 2040 LCD Cable and Hinges . . . . . . . . 3010 ThinkPad Port Replicator with Advanced EtherJet Feature . . . . . . . . . . . . . Locations . . . . . . . . . . . . . . . . . . . Front View . . . . . . . . . . . . . . . . Bottom View . . . . . . . . . . . . . . . . Rear View . . . . . . . . . . . . . . . . . Parts List for Model 560Z . . . . . . . . . . . LCD Assembly . . . . . . . . . . . . . . . Keyboards . . . . . . . . . . . . . . . . Miscellaneous and Option Parts List . . . . Notices . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . .

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53 55 56 57 58 59 61 62 64 66 67 68 70 72 72 73 74 75 77 78 79 84 84

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Read This First
Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read the FRU Removal and Replacement procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged, or the drive startup sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten. Replace FRUs only for the correct model. When you replace a FRU, make sure the model of the machine and FRU part number are correct by referring to the FRU parts list. A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur from a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. If this is suspected, clear the error log and run the test again. Do not replace any FRUs if log errors do not reappear. Be careful not to replace a nondefective FRU.

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Screw Tightening Information
Loose screws can cause a reliability problem. The IBM ThinkPad computer addresses this problem with nylon-coated screws. Tighten screws as follows: Plastic to plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part:

Logic card to plastic Turn an additional 180 degrees after the screw head touches the surface of the logic card:

Torque driver If you have a torque driver, refer to the "Torque" instruction with each step.

How to Use Error Messages:

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever caused the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the "Symptom-to-FRU Index" on page 21.

Port Replicator Problems: If you suspect a problem with the port replicator, see "Port Replicator Checkout" on page 13. How to Diagnose Multiple FRUs: When the adapter or the device has more than one FRU, the error code could be caused by any of them. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change.

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What to Do First:

The service personnel must fill in the following information in the parts exchange form or parts return form that is attached to the returned FRU: 1. 2. 3. 4. 5. 6. 7. 8. 9. Name and phone number of service personnel Date of service Date that the machine failed Date of purchase Failure symptoms, error codes appearing on the display, and beep symptoms Procedure index and page number in which the failing FRU was detected Failing FRU name and part number Machine type, model number, and serial number Customer's name and address

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following: Note for Warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that may indicate that the system was subjected to stress beyond normal use: The following is not covered under the warranty: LCD panel cracked by applying excessive for or by being dropped Scratched (cosmetic) parts Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force Damage caused by liquid spilled into the system Damage caused by improperly inserting a PC Card or installing an incompatible card Damage caused by foreign material in the FDD Diskette drive damage caused by pressing the diskette drive cover or inserting diskettes with multiple labels Damaged or bent diskette eject button CD-ROM drive damage caused by shock from excessive force, or by being dropped Fuses blown by attaching a nonsupported device Forgotten computer password (making the computer unusable).

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The following symptoms might indicate damage caused by nonwarranted activities: Missing parts might be a symptom of unauthorized service or modification. HDD spindles can become noisy from being subjected to excessive force or from being dropped. I9990303 errors can be caused by exposure to strong magnetic fields.

How to Disable the Power-On Password:
When Only the Power-on Password is Set. 1. Power off the computer. 2. Turn the computer upside down. 3. Loosen the DIMM socket lid screw 1 , and remove the DIMM socket lid 2 . 4. Short the power-on password jumper pads (R522) 3 .

1 2

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5. Power on the computer and wait until the POST ends. The password is cleared. 6. Reinstall the DIMM socket lid, and turn the computer right side up. 7. Verify that the password prompt does not appear. 8. To reactivate the password, set the password again.

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When Both Power-on Password and Supervisor Password are Set 1. Power off the computer. 2. Press and hold F1; then power on the computer. After a few seconds, the password prompt appears. 3. Enter your supervisor password. The Easy-setup Main Menu appears. 4. Select Password and then Power on. A rectangular box appears. 5. Enter your supervisor password and press the Space bar once. 6. Press Enter twice. 7. Select Exit. 8. Select Restart on the Easy-Setup Main Menu and wait until the POST ends. 9. Reinstall the DIMM socket lid, and turn the computer right side up. Verify that the password prompt does not appear. To reactivate the password, set the password again.

Power Shutdown Switch:

The Power Shutdown switch resets the system regardless of the microcode status and forces a power off. Use this push button to power off when power is not completely off or when the microcode is in a hung state. See "Bottom View" on page 73 for the location of this switch.

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Product Overview
The following table is an overview of the system features of the IBM ThinkPad 560 series:
Feature Processor Description 560X Intel Pentium MMX 200 MHz, L2 cache Intel Pentium MMX 233 MHz, L2 cache 560Z Intel Pentium II 233 MHz, L2 cache Intel Pentium II 300 MHz, L2 cache Bus Architecture Memory (Standard) PCI Bus 560X 32MB (on the system board) 560Z 32MB (on the system board) 64MB (on the system board) Memory (Option) Maximum of 96MB for 560X. Maximum of 96MB for 560Z when the base memory is 32MB. Maximum of 128MB for 560Z when the base memory is 64MB. 560X/560Z 242 bytes VGA Video 560X 12.1-inch, 256K colors 800×600 pixel DSTN color LCD 12.1-inch, 256K colors, 800×600 pixel TFT color LCD 560Z 12.1-inch, 16M colors, 800×600 pixel TFT color LCD Diskette Drive (External) Hard Disk Drive 1.44MB (2-mode), 3.5-inch 1.44MB (3-mode), 3.5-inch, for Japan 560X 2.1GB, 2.5-inch, IDE interface 4.0GB, 2.5-inch, IDE interface 560Z 4.0GB, 2.5-inch, IDE interface 6.4GB, 2.5-inch, IDE interface

CMOS RAM

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Feature I/O Port

Description Serial Parallel USB External monitor Headphone Microphone Port replicator 16-bit audio Internal speaker Internal microphone Mechanical volume (560X) Software volume (560Z) 560X/560Z IrDA 1.1

Audio

Infrared Transfer

PCMCIA

One Type-III or two Type-I / Type-II 560X/560Z CardBus support

AC Adapter

56 Watt type

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Checkout Guide
Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Note: To run the diagnostics, refer to "Running the Diagnostics" on page 33. 3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column, and find the description that best matches your symptom; then go to the page shown in the "Go To" column. Symptoms (Verified) Power failure (The power indicator does not go on or stay on). POST does not complete. No beep or error codes are indicated. POST beeps, but no error codes are displayed. POST detected an error and displayed numeric error codes. The diagnostic test detected an error and displayed a FRU code. The configuration is not the same as the installed devices. Other symptoms (such as LCD display problems). Go To "Power Systems Checkout" on page 14. "Symptom-to-FRU Index" on page 21, and then use the No Beep Symptoms table. "Symptom-to-FRU Index" on page 21, and then use the Beep Symptoms table. "Symptom-to-FRU Index" on page 21, and then use the Numeric Error Codes table. "Running the Diagnostics" on page 33. "Checking the Installed Devices List" on page 35. "Symptom-to-FRU Index" on page 21, and then use the Other Symptoms table.

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Symptoms (Verified) Symptoms cannot be re-created (Intermittent problems).

Go To Use the customer-reported symptoms and go to "Symptom-to-FRU Index" on page 21.

Diskette Drive Checkout
Do the following to isolate the problem to a controller, drive, or diskette. A blank, write-enabled, formatted 2HD diskette is required.

FDD-1 represents an external diskette drive attached through the external diskette drive connector. FDD-2 represents the external diskette drive attached to the port replicator.
Attention: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device: See "Running the Diagnostics" on page 33 for details. 1. Go to the advanced diagnostic mode by pressing Ctrl+A from the Easy-Setup test menu. 2. Click on Exit twice. 3. Click on FDD-1 or FDD-2 to start the test. 4. Insert the blank diskette when instructed and follow the instructions on the screen. 5. If the controller test detects an error, FRU code 10 appears. Replace the system board. 6. If the controller test runs without errors, the drive read/write tests start automatically. If a drive test detects an error, FRU code 50 for FDD-1 or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 7. If the FDD-2 test detects an error, move the drive to the computer's diskette drive connector directly, if possible, and test it again as FDD-1. If no errors occur in the FDD-1 position, the drive is not defective. Go to "Port Replicator Checkout" on page 13 to isolate the port replicator problem.

Keyboard or Auxiliary Input Device Checkout
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible keyboard cable is firmly connected to the system board. If it is firmly connected, then run the Keyboard Test. If an external keyboard is connected, remove it before running the

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Keyboard Test for the internal keyboard. See "Running the Diagnostics" on page 33 for details. Note: When the Fn key is pressed, a black square briefly appears. If the Keyboard Test detects a keyboard problem, do the following one at a time to correct the problem. Do not replace a nondefective FRU: Replace the flexible keyboard cable. Replace the keyboard. Replace the system board. The following auxiliary input devices are supported for this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, the problem may have been in the connector. Recheck the connector. If the problem is not corrected, replace the device and then the system board.

Memory Checkout
EDO DIMM cards are available for increasing the memory capacity.
DIMM Displayed Value (32MB Base) 32192 KB 40384 KB Displayed Value (64MB Base) 64960 KB 73152 KB

No DIMM card installed 8 MB (not supported by 560Z) 16 MB 32 MB 64 MB

48576 KB 64960 KB 97728 KB

81344 KB 97728 KB 130496 KB

Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems. Note: Make sure that the DIMM card is fully installed into the connector. A loose connection can cause an error. See "Running the Diagnostics" on page 33 for details. 1. Power off the computer and remove the DIMM card from its slot (if installed).

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2. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup menu appears. 3. Select Test and press Enter. 4. Select Memory and press Enter to run the memory test on base memory. If an error appears, replace the system board. 5. Power off the computer and reinstall the DIMM card; then power on the computer. Verify the memory size; then test the memory. If an error appears, replace the DIMM card. If memory problems occur, use the loop option to repeat the test. If the test detects an error, an error log will be printed on the printer connected to the parallel port. See "Displaying the Error Log" on page 34 for more information.

Flash Memory Update:

System setup programs and diagnostic tests are stored in the flash memory. The flash memory update is required for the following conditions: New versions of system programs New features or options To update the flash memory, do the following: 1. Get the appropriate diskette containing the update. 2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the menu.

Fan Checkout
To check the fan, do the following: 1. Start Easy-Setup. 2. Click on Test. The fan will start so you can check the air turbulance at the fan louver. 3. Press Ctrl + A to enter the advanced diagnostic mode. The ThinkPad FRU Connections window appears. If the fan connector is not connected, the Fan not connected message appears. 4. Click on Exit. The keyboard layout appears on the screen. 5. Click on Exit again. 6. Click on System Board then press Enter to run the test. Follow the description in the window. If the test detects a fan problem, replace it.

Port Replicator Checkout
Use the following procedure to isolate a port replicator problem. The port replicator attaches to the system expansion connector at the bottom of the computer. 1. Power off the computer. ThinkPad 560Z HMM

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2. Remove the failing devices from the port replicator. 3. Unplug the AC adapter from the port replicator, if attached. 4. Remove the port replicator from the computer. 5. Reconnect the failing device directly to the computer. (If another device is already connected to the computer, remove it first.) 6. Go to the "Running the Diagnostics" on page 33 and run the diagnostics. 7. If the advanced diagnostic device test did not find an error, suspect a problem with the port replicator of the system expansion bus. 8. Power off the computer and reconnect the port replicator. 9. Power on the computer and run the following advanced diagnostic tests: Serial port test with the wrap plug (P/N 72X8546) installed on the port replicator Universal serial bus test with the test cable (P/N 05K2580) [see "Universal Serial Bus (USB) Test" on page 34] Parallel port test with the wrap plug (P/N 72X8546) installed on the port replicator PC Card (PCMCIA) test with the PC test card (P/N 35G4703) installed FDD-2 device test on the failing device with a scratch diskette 10. If diagnostic errors appear, replace the port replicator or the diskette drive. If the problem remains after the replacement, replace the system board. 11. If power problem appears only when the port replicator is used, replace the port replicator. If power shutdown occurs intermittently when using PC Card devices via a port replicator, suspect an over-current problem. Some PC Card devices use more power; if the maximum usage of each devices occurs simultaneously, the total current will exceed the limit, thereby causing a power shutdown. Isolate this problem by removing one of the devices, and use the computer under the same condition, and see whether a power shutdown occurs. Do this procedure for all devices to determine the cause.

Power Systems Checkout
To verify the symptom of the problem, power on the computer using each of the following power sources. 1. Remove the battery pack and the diskette drive. 2. Connect the AC Adapter and check that power is supplied. 3. Disconnect the AC Adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply checkout in the following list:

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"Checking "Checking "Checking "Checking

the AC Adapter" on page 15 Operational Charging" the Battery Pack" on page 16 the Backup Battery" on page 16

Checking the AC Adapter:

You are here because the computer fails only when the AC Adapter is used: If the power problem occurs only when the port replicator is used, replace the port replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation. If the operational charge does not work, go to "Checking Operational Charging." 1. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure:

Pin 1 2

Voltage (V dc) +14.5 to +17.0 Ground

If the voltage is not good, replace the AC Adapter. If the voltage is within the range, do the following: Replace the system board. If the problem is not corrected, go to "Undetermined Problems" on page 31. Note: An audible noise from the AC Adapter does not always indicate a defect.

Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If the

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reinstalled battery pack is not charged, go to the next section.

Checking the Battery Pack:

Battery charging will not start until the Fuel-Gauge shows that less than 95% of the total power remains; with this condition the battery pack will charge to 100% of its capacity. This protects the battery pack from being overcharged or having a shortened life. Do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 (+) and 4 (-). See the following figure:

3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Recharge the battery pack. Note: In this case, the battery pack is over-discharged. It takes the at least 2 hours to recharge the battery pack even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after recharging, replace the battery pack. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery pack terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.

Checking the Backup Battery
1. Power off the computer and unplug the AC Adapter from the computer. 2. Turn the computer upside down. 3. Remove the backup battery (see "1010 Backup Battery" on page 45). 4. Measure the voltage of the backup battery. See the following figure. Note: Be careful not to measure the wrong side of the backup battery.

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Wire Red Black

Voltage (V dc) +2.5 to +3.7 Ground

If the voltage is correct, replace the system board. If the voltage is not correct, replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board.

Status Indicator Checkout
If an LED problem occurs, do the following: 1. Power off the computer. 2. Power on the computer. 3. All the LEDs in the indicator panel, except the Hard Disk In Use LED, should turn on for a moment soon after the computer is powered on. Make sure they turn on. If the problems persists, replace the system board.

System Board and CPU Mini-Cartridge Checkout
The system board and the CPU mini-cartridge FRUs perform the operation on the computer. Processor problems can be caused by either FRU. Generally, the CPU mini-cartridge has a lower failure rate. If a numeric code indicates the system board or the CPU mini-cartridge as failing, do the following procedure to isolate the problem: 1. Run the system board test to verify the symptom. This test verifies both the system board and the CPU mini-cartrige. If no error is detected, return to "Undetermined Problems" on page 31. Note: Do not touch the keyboard and the pointing device when the system board is being tested. This might cause unexpected errors. 2. If FRU code 10 appears, replace the system board, but do not replace the CPU mini-cartrige. Transfer

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the CPU mini-cartrige from the old system board to the new system board. 3. If FRU code 11 appears, reseat the CPU mini-cartridge. 4. Rerun the test to verify the fix. 5. If FRU code 11 remains, replace the CPU mini-cartridge. If this procedure does not correct the problem, go to "Undetermined Problems" on page 31.

TrackPoint Checkout
If the TrackPoint does not work, do the following: 1. Run the ThinkPad Configurations program and check if the TrackPoint is enabled. 2. If it is not, select Enable and enable it. 3. If you still have a problem, continue to the next step. Drifting Pointer There may be cases when the pointer drifts for a short while on the screen, this is not a hardware problem. This movement can occur when a slight, steady pressure is applied to the TrackPoint. No service action needs to be taken. 4. 5. 6. 7. 8. 9. 10. 11. Go to the Easy-Setup menu. Move to an item with the TrackPoint. Press either the left or the right click button. Verify that both buttons work correctly. Move to another item with the TrackPoint. Press the TrackPoint. (Press-to-Select). Verify that the item is selected. If the problem still persists, do the following one at a time: Warning: Do not replace a nondefective FRU. Reseat the TrackPoint cable. Replace the keyboard. Replace the system board.

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Power Management Features
Three power management modes are provided by the computer to reduce power consumption and prolong battery power.

Standby Mode
In standby mode, the following occurs: The LCD backlight turns off. The hard disk drive motor stops. The speaker is muted. The computer enters standby mode when the Fn + F3 keys are pressed. The computer exits standby and resumes normal operation when any key is pressed. Note: Standby mode in Windows 98 is called suspend mode in Windows 95.

Suspend Mode
The following events occur in addition to what occurs in standby mode when the computer enters suspend mode: The LCD is powered off. The hard disk drive is powered off. The CPU stops. Note: Suspend mode in Windows 95 is called standby mode in Windows 98. The following events cause the computer to enter suspend mode: The Fn + F4 keys are pressed. The LCD cover is closed. If you add a check mark to the Will not suspend even if LCD is closed box in the "Power Management Properties" window, the computer will not enter suspend mode even if the LCD is closed. The LCD only turns off. The Suspend button is selected in the Fuel-Gauge program. The specified time has elapsed from the last operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive; or the AC Adapter is plugged in. In Windows 95, the timer is set by the Suspend Timer in the "Power Properties" window. In Windows 98, the timer is set by the System standby timer in the "Power Management Properties" window. The battery indicator blinks orange indicating that the battery power is low. If you add a check mark to the Hibernate when battery becomes low box in the "Power ThinkPad 560Z HMM

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Management Properties" window, the computer enters hibernation mode under this condition. Note: In Windows 98, the Alarms setting in the "Power Management Properties" window may not be synchronous with the actual low battery condition which shows a blinking then a steady orange and may cause the alarm to sound prematurely. Note: The computer cannot enter suspend mode when it is attached to a docking station. The following events cause the computer to resume operation from suspend mode: The Fn key is pressed. The LCD cover is opened. The power switch is turned on. The resume timer is set. In Windows 95, you can set the time in the resume on timer in the "Power Management Properties" window. In Windows 98, the Scheduled Tasks setting has priority over the resume on timer in the "Power Management Properties" window. Note: The computer does not accept any event immediately after it enters suspend mode. Therefore, wait a few seconds before taking any action to reenter operation mode.

Hibernation Mode
In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. The system is powered off. The following events cause the computer to enter hibernation mode: The Fn + F12 keys are pressed. The Hibernation button is selected in the Fuel-Gauge program. The power switch is turned off and hibernation mode is set to Hibernate by Power Switch???. The timer conditions are satisfied in suspend mode (for operating systems other than Windows 98). A critically low battery condition occurs and hibernation mode is set to Hibernate when battery becomes low. The computer exits hibernation mode and resumes operation when the Power switch is pressed. When power is turned on, the hibernation file in the boot record on the hard disk drive is read and system status is restored from the hard disk drive.

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Symptom-to-FRU Index
The Symptom-to-FRU Index is a list containing symptoms, errors, the possible causes. The most likely cause is listed first. Note: Perform the FRU replacement or actions in the sequence shown in the "FRU/Action in Sequence" column. If a FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU. This index can also help you determine the next possible FRUs to be replaced when servicing a computer. Numeric error codes show the errors detected in POST or system operation. In the following error codes, X can be any number. If no codes are available, use narrative symptoms. If the symptom is not listed, go to "Undetermined Problems" on page 31. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.

Numeric Error Codes
Symptom / Error 10X 101 102 103 104 105 Interrupt failure. Timer failure. Timer interrupt failure. Protected mode failure. Last 8042 command not accepted. NMI test failure. Timer bus test failure. Low meg-chip select test. 1. Go to "Memory Checkout" on page 12. 2. DIMM card. 3. Detach the expansion unit if it is attached to the computer. 4. System board. FRU / Action in Sequence 1. System board.

107 108 109

110 (Planar parity.)

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Symptom / Error 111 (I/O parity.)

FRU / Action in Sequence 1. Go to "Memory Checkout" on page 12. 2. Port replicator. 3. System board. 1. CPU mini-cartridge. 2. System board. 1. Set the password for hard disk drive.

127 (Cache error) 158 (Hard disk password was not set even though the supervisor password is set.) 159 (Hard disk password is not set the same as the supervisor password.) 161 (Dead battery.)

1. Set the correct password for hard disk drive. 1. Go to "Checking the Backup Battery" on page 16. 2. Backup battery. 3. System board. 1. Set time and date. 2. System board. 1. Select OK in the error screen; then set the time and date. 2. Backup battery. 3. System board. 1. Check device configuration. 2. Hard disk drive assembly. 3. System board. 1. System board.

163 (Time and date were not set.) 173 (Configuration data was lost.)

174 (Configuration error: Perform"Checking the Installed Devices List" on page 35 before changing any FRUs.) 175, 177, 178 175 177 EEPROM CRC #1 error. Supervisor password check sum error. EEPROM is not functional.

178

183 (Incorrect password entered at the supervisor password prompt.) 184 (Power-on password check sum error.)

1. Have the user examine the password. 1. Reset the power-on password in Easy-Setup.

22

Symptom / Error 185 (The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.) 186 188 (EEPROM CRC #2 error.) 190 (A depleted battery pack was installed when the power was on.) 191XX (PM initialization error.) 192 (A fan error.) 195 (The configuration read from the hibernation area does not match the actual configuration.) 196 (A read error occurred in the hibernation area of the hard disk drive.) 199XX (Resume error.) 1XX 225 (An unsupported memory module.)

FRU / Action in Sequence 1. Reset the startup sequence in Easy-Setup.

1. System Board. 1. System board. 1. Go to "Checking the Battery Pack" on page 16. 1. System board. 1. Fan. 2. System board. 1. Check if the configuration was changed. For example, check if a DIMM card was added. 1. Run the hard disk drive test. 2. Reseat the HDD flat cable. 3. Hard disk drive. 1. System board. 1. System board. 1. Check if a supported DIMM card is installed. 2. DIMM card. 3. System board. 1. Go to "Memory Checkout" on page 12. 2. DIMM card. 3. System board.

2XX 201 202 203 205 Memory data error. Memory line error 00­15. Memory line error 16­23. Memory test failure on on-board memory. ROM to RAM remap error.

221

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Symptom / Error 301, 303, 304, 305, 3XX 301 Keyboard error.

FRU / Action in Sequence 1. Go to "Keyboard or Auxiliary Input Device Checkout" on page 11. 2. Keyboard. 3. External numeric keypad. 4. External keyboard. 5. Keyboard/mouse cable. 6. System board. 1. Go to "Diskette Drive Checkout" on page 11. 2. Diskette drive assembly. 3. Diskette. 4. System board. 1. Go to "Diskette Drive Checkout" on page 11. 2. Diskette. 3. Diskette drive assembly. 1. Go to "Diskette Drive Checkout" on page 11. 2. Diskette drive assembly. 3. System board. 1. Serial device. 2. Communication cable. 3. System board. 1. System board (infrared).

601, 6XX 601 Diskette drive or controller error.

602 (Diskette read error.)

604 (Unacceptable ID was read from the diskette drive.)

11XX 1101 12XX 1201 17XX 1701 Hard disk controller failure. Hard disk 0 error. Hard disk 1 error. Serial_B test failure. Serial_A test failure.

1. HDD flat cable. 2. Hard disk drive.. 3. System board.

1780, 1790 1781, 1791

1801 (An unsupported port replicator.)

1. Make sure that the correct port replicator is connected. See page 79. 1. System board.

24XX 2401 System board video error.

24

Symptom / Error 808X 8081 PCMCIA presence test failure. (PCMCIA revision number also checked.) PCMCIA register test failure.

FRU / Action in Sequence 1. PC Card slot assembly. 2. PCMCIA device. 3. System board.

8082

860X (Pointing device error when TrackPoint is disabled.) 8601 System bus error­8042 mouse interface. External mouse error. System bus error or mouse error.

1. External mouse. 2. External keyboard. 3. System board.

8602 8603

861X (Pointing device error when TrackPoint is enabled.) 8611 System bus error­I/F between 8042 and IPDC. TrackPoint error. System board or TrackPoint error.

1. Reseat the keyboard cable on the system board. 2. Keyboard. 3. External mouse. 4. System board.

8612 8613

I9990301 I9990302 I9990305 I9990301 I9990302 Hard disk error. Invalid hard disk boot record. No bootable device.

I9990305

1. Check that the operating system is installed in the hard disk drive. If not, install the operating system. 2. Reseat the boot device. 3. Reseat the HDD flat cable. 4. Check the startup sequence for the correct boot device. 5. Check that the operating system has no failure and is installed correctly. 1. System board.

I9990303 (Bank­2 flash ROM check sum error.)

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Symptom / Error Other codes not listed above.

FRU / Action in Sequence 1. Go to "Undetermined Problems" on page 31.

26

Beep Symptoms
Symptom / Error Continuous beeps. One beep and a blank, unreadable, or flashing LCD. One beep, and the message "Unable to access boot source." One long and two short beeps, and a blank or unreadable LCD. One long beep followed by four short beeps each time the Power switch is operated. (System cannot power on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) FRU / Action in Sequence System board. 1. Reseat the LCD connector. 2. LCD assembly. 3. System board. 1. Boot device. 2. System board. 1. System board. 2. LCD assembly. Connect the AC Adapter or install a fully charged battery.

Connect the AC Adapter or install a fully charged battery. (Allow the system to completely shut down before changing the battery.) POST error. See "Numeric Error Codes" on page 21. System board.

Two short beeps with error codes. Two short beeps with blank screen.

No Beep Symptoms
Symptom / Error No beep, power-on indicator not on, and a blank LCD during POST. FRU / Action in Sequence 1. Go to "Power Systems Checkout" on page 14. 2. System board. 3. CPU Mini-Cartridge. 4. Check the power outlet. 1. System board. 2. CPU Mini-Cartridge. 1. System board. 2. CPU Mini-Cartridge. 1. Turn the volume up and check the speaker. 2. Speaker. 3. System board.

No beep, power-on indicator on, and a blank LCD during POST. No beep, power-on indicator on, and a blinking cursor only during POST. No beep during POST but system runs correctly.

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Function-Related Symptoms
Symptom / Error The system does not suspend or resume when the LCD is closed or opened. FRU / Action in Sequence 1. Go to "Suspend Mode" on page 19, and check that the computer can enter suspend mode. 2. Boot an operating system and press Fn+F4. If the computer enters suspend mode, suspect that the application program is not working properly. 3. LCD assembly. 4. System board. Go to "Checking the Battery Pack" on page 16 and see the note. Go to "Memory Checkout" on page 12. Go to "Checking the Installed Devices List" on page 35. Go to "Intermittent Problems" on page 31.

The battery Fuel-Gauge does not go higher than 90%. The memory count (size) appears different from actual size. The system configuration does not match the installed devices. The system hangs intermittently.

Indicator-Related Symptoms
Symptom / Error The indicator incorrectly remains off or on, but system runs correctly. The battery power status indicator blinks from green, yellow, to orange. The battery indicator does not turn on when the battery is installed. FRU / Action in Sequence System board.

1. Check that a correct battery is installed. 2. Battery pack. 3. System board. 1. Battery pack. 2. System board.

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Infrared-Related Symptoms
Symptom / Error Unable to communicate using the Infrared (IR) Port. FRU / Action in Sequence 1. Make sure the setup for the IR is correct. Use the ThinkPad Configurations utility. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code.

Keyboard- or TrackPoint-Related Symptoms
Symptom / Error The keyboard (one or more keys) does not work. FRU / Action in Sequence 1. Reseat the keyboard cable on the system board. 2. Keyboard. 3. System board. 1. Reseat the keyboard cable on the system board. 2. Go to "TrackPoint Checkout" on page 18. 3. Keyboard. 4. System board. See "TrackPoint Checkout" on page 18.

The TrackPoint does not work.

The pointer moves automatically or does not work correctly.

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LCD-Related Symptoms
Important The TFT LCD for the notebook computer contains over 2,359,296 thin-film transistors (TFTs). A small number of missing, discolored, or lighted dots (on all the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more.

Symptom / Error No beep, power-on indicator on, and a blank LCD during POST. LCD backlight not working. LCD too dark. LCD brightness cannot be adjusted. LCD contrast cannot be adjusted. LCD screen unreadable. Characters missing pels. Screen abnormal. Wrong color displayed. LCD has extra horizontal or vertical lines displayed.

FRU / Action in Sequence 1. Reseat the CPU mini-cartridge. 2. System board. 1. Reseat the LCD connectors. 2. LCD inverter card. 3. LCD assembly. 4. System board.

1. See important note for "LCD-Related Symptoms." 2. Reseat all LCD connectors. 3. LCD assembly. 4. System board. LCD assembly.

Peripheral-Device-Related Symptoms
Symptom / Error The external monitor does not work correctly. FRU / Action in Sequence Connect the external monitor to another PC. If the monitor works fine, replace the system board. If not, replace the external monitor. 1. 2. 3. 4. Run printer self-test. Parallel port wrap test. System board. Printer cable.

Printer problems.

Serial or parallel port device problems.

1. Run serial/parallel port wrap test. 2. Device. 3. System board. 4. Device cable.

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Power-Related Symptoms
Symptom / Error Power shuts down during operation. FRU / Action in Sequence 1. Go to "Power Systems Checkout" on page 14. 2. Battery pack. 3. Remove the battery pack and let it cool for 2 hours. 4. System board. 5. Check the power outlet. 1. Press the Power Shutdown switch. 2. System board.

The system does not power off. (See "Power Shutdown Switch" on page 7.)

Other Symptoms
Symptom / Error Errors occur only when the port replicator is used. PC Card slot pin is damaged. FRU / Action in Sequence See "Port Replicator Checkout" on page 13. PC Card slots assembly.

Note: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems."

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing the intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.

Undetermined Problems
You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate nondefective FRUs). Verify that all attached devices are supported by the computer. ThinkPad 560Z HMM

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Verify that the power supply being used at the time of the failure is operating correctly. (See "Power Systems Checkout" on page 14): 1. Power off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices. b. Devices attached to the port replicator. c. Printer, mouse, and other external devices. d. Battery pack. e. Hard disk drive. f. External diskette drive. g. DIMM card. h. PC cards. 4. Power on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a nondefective FRU. a. System board. b. LCD assembly. c. CPU mini-cartridge.

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Running the Diagnostics
Use either the TrackPoint or the cursor move keys to interact with the tests. The following table lists the special tools used for the diagnostics:
Tool Name PC Test Card Tri-Connector wrap plug USB parallel test cable Part Number 35G4703 72X8546 05K2580

Use either the TrackPoint or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK. 1. Press and hold F1; then power on the computer. Hold F1 down until the Easy-Setup menu appears. 2. Click on Test. The basic diagnostic menu appears. 3. Click on a device to run the test. The test progress screen appears; then OK appears under the tested device icon when the test ends without any errors. 4. Start the Advanced Diagnostic test by pressing Ctrl+A on the basic diagnostic menu. The ThinkPad FRU connections window appears. 5. Click on Exit or press the Esc key. The keyboard test window appears. 6. When you press a key, a mark appears or disappears on the corresponding key position on the screen. Repeat this step for any keys that need to be tested. You can run the keyboard test if you press Ctrl+K key at the advanced diagnostic menu. 7. To exit the keyboard test, click on Exit or press Ctrl+Break. The Advanced Diagnostics menu appears:

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8. Click on a device to test it, or click on Test All to test all devices. Click on Looptest to run the tests in a repeated loop. The loop option menu appears. Click on a device; the mark appears beside the selected device. Repeat this step to select multiple devices. Click on OK to start the diagnostic loop. If no device is selected, all devices tests are looped. 9. To exit the loop, keep pressing Ctrl+Pause until the test exits. A beep sounds to notify that the exit interrupt is sensed by the test program. Press Esc to exit from the loop test.

PC Card (PCMCIA) Slots Test
The green LED on the PC test card (P/N 35G4703) turns on when the PC Card (PCMCIA) slot test is running. If the LED does not turn on, check that the card is installed correctly by reseating it. If the LED still does not turn on after the card is reseated, try using another slot for the test. If the LED still does not turn on and the test fails, replace the FRU shown by the diagnostic error code.

Universal Serial Bus (USB) Test
At the advanced diagnostic test menu, connect the USB parallel test cable (P/N 05K2580) to the computer shown below:

1 2

Click on to run the test. Follow the instructions on the screen. OK appears if the test passed, but three lines of error codes appear if the test failed. The defective FRU must be the system board. Use the cable number 2 for an external USB port, such as a port replicator.

Displaying the Error Log
Diagnostic errors are printed on a printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory.

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Use the following procedure to display the errors: 1. 2. 3. 4. Enter the advanced diagnostic test. Press Ctrl+E. The error log appears. To exit the screen, click on Exit or press Esc key.

The error log is not saved when system power is turned off.

Checking the Installed Devices List
If a device is installed but the icon appears in a gray shade rather than a dark shade on the basic diagnostics test menu, the device is defective. Reseat the device connectors. If the symptom remains, replace the device or the system board. If a device that is not installed appears in a dark shade (for example, FDD-2 appears in a dark shade when no second FDD is installed), do the following: 1. Replace the first device in the configuration, such as an FDD-1. 2. If the problem persists, replace the system board. The Parallel, and Serial icons are always displayed in a dark shade, because the icons represent subsystems of the system board and not the attachment of the devices. The FDD-1 icon represents the first drive in the system configuration for each type of device. For Model 560Z, FDD-1 represents an external diskette drive attached through the external diskette drive connector. Similarly, the FDD-2 icon represents the second drive, usually attached through a port replicator.

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Diagnostic Error Codes
If an error is detected, the following appears: Large X on the left side of the device icon. Device ID (three digits). Error code (two digits). FRU code (four digits).

The device ID and error code indicate the detailed portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error code from the previous failure. If they have changed, the cause might be that the new FRU is detective or that the FRU was incorrectly installed.

Device ID: If an error is detected by the diagnostic tests, a three-digit device ID is displayed, indicating the suspected device.
Icon Device ID 001 003 007 086 002 Suspected Device System board CPU mini-cartridge Keyboard Math coprocessor Pointing device Memory

050 054 017

VGA display Neomagic display Hard disk drive

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Icon

Device ID 006

Suspected Device External diskette drive or FDD connector of the computer External diskette drive or FDD Connector of the port replicator PCMCIA

2

066

FDD-2
080

088

External PC Card (PCMCIA)

009

Parallel port

011

Serial port

154

Universal serial bus (USB) External universal serial bus (USB) IR

155

103

153

Audio (Crystal)

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If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first; then replace the FRU that indicated by the two rightmost digits. No FRU is assigned to code 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the reference page before replacing the FRU.
FRU Code 10 11 20 30 32 33 34 35 36 38 40 45 50 51 60 70 72 73 FRU System board CPU Mini Cartridge Memory (See "Memory Checkout" on page 12.) Reserved External keyboard External mouse AC Adapter Speaker Battery pack Fan LCD assembly External monitor 1. Reseat the diskette drive (FDD-1) 2. Diskette drive (FDD-1) 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive 2. Hard disk drive Port replicator (PC Card) PC Card slot assembly Port replicator (USB)

FRU Codes:

If the problem persists after replacement of the FRUs, go to "Undetermined Problems" on page 31.

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Related Service Procedures
This section provides information about the following: "Status Indicators" "Password Combinations" on page 40 "Running a Low-Level Format" on page 40 "Fn Key Combinations" on page 41

Status Indicators
The system status indicators show the current computer status in different colors (green and orange):

1

A

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Symbol 1 Battery

Color Green Orange Blinking orange

Meaning The battery is fully charged. The battery is being charged. The battery needs to be charged. Data is being read from or written to the hard disk drive.

2 Hard Disk In Use

Orange

3 Numeric Lock

Green

The numeric keypad on the keyboard is enabled.

4 Caps Lock

Green

Caps lock mode is enabled.

5 Scroll Lock

Green

The arrow keys can be used as screen-scroll function keys. Suspend mode Entering suspend mode or hibernation mode, or is resuming normal operation. Power on

6 Suspend Mode

Green Blinking Green Green

7 Power On

Password Combinations
The Model 560Z supports the following passwords: Power-on password (POP) Hard disk password (HDP) Supervisor password (PAP) The password combinations are: When the POP is the same as the HDP, a POP prompt appears, but the HDP prompt does not appear. When the POP is not the same as the HDP, all of the prompts appear. When the PAP is used, the HDP is automatically enabled but the HDP prompt does not appear. The HDP is then set to the same password as the PAP.

Running a Low-Level Format
Do the following to format the hard disk. Attention: Make sure the drive address to be formatted is correct. This procedure erases all information on the disk. 1. Power off the computer. 2. Press and hold F1; then power on the computer.

40

3. Hold F1 until the Easy-Setup menu appears. 4. Click on the Test icon. The basic diagnostic menu appears. 5. Press Ctrl + A to enter Advanced Diagnostics mode. The ThinkPad FRU Connections menu appears. 6. Click on Exit. The Keyboard Test menu appears. 7. Click on Exit again. 8. Press Ctrl + L. The Low Level Format menu appears. 9. Follow the instructions on the menu.

Fn Key Combinations
The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system.
Fn + F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 Description Reserved Fuel-Gauge display on or off Invokes standby mode Invokes suspend mode Reserved Reserved Switches between the LCD and an external monitor Switches between screen expansion on and off (no symbol on the key) Reserved Reserved In Window 98, you can change only the CPU speed. For other operating systems, this key switches the power management mode between; High Performance, Automatic, and Customized. Invokes hibernation mode

F12

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FRU Removals and Replacements
This section contains information about removals and replacements. Do not damage any part. Only certified and trained personnel should service the computer. The arrows in the "Removals and Replacements" section show the direction of movement to remove a FRU, or to turn a screw to release the FRU. The arrows are marked in numeric order, in square callouts, to show the correct sequence of removal. When other FRUs must be removed before the failing FRU is removed, they are listed at the top of the page. To replace a FRU, reverse the removal procedure and follow any notes that pertain to replacement. See "Locations" for internal cable connections and arrangement information. When replacing a FRU, use the correct screw size as shown in the procedures. CAUTION: Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. CAUTION: The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Attention: Before the computer is powered on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits. Attention: The system board is sensitive to, and can be damaged by, electrostatic discharge. Establish personal grounding by touching a ground point with one hand before touching these units. An electrostatic discharge (ESD) strap (P/N 6405959) must be used to establish personal grounding.

Important Notice
This computer uses special nylon-coated screws with the following characteristics: They maintain tight connections. They do not easily come loose, even with shock or vibration.

But:
They need additional force to tighten.

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They should be used only once. Do the following when you service this machine: Keep the screw kit (P/N 12J0808) in your tool bag. Always use new screws. Use a torque screwdriver if you have one.

FRU Service Procedures
Review the following procedures before replacing any FRUs.

Replacing the System Board
Restoring the System Unit Serial Number The system unit serial number is written on the label attached to the bottom cover of the computer and is also stored as vital product data (VPD) in the EEPROM on the system board. When you replace the system board, you must set the system unit serial number on the new system board to its original number as follows: Press and hold F1 and power on the computer. Hold down F1 until the Easy-Setup menu appears. Click on Config. Press Ctrl + N. The System Unit Serial Number menu appears. 5. Follow the instructions on the menu. Notes: 1. Do not power-off the computer during the restoring process. Updating the Universally Unique IDentifier (UUID) The Universally Unique IDentifier (UUID) is a 128-bit number uniquely assigned to your computer at production and stored in the EEPROM of your system board. The algorithm that generates the unique number is designed to provide unique IDs until the year 3400 A.D. Consequently, no two computers in the world have the same number. When you replace the system board, you must set the UUID on the new system board as follows: 1. 2. 3. 4. 5. Press and hold F1 and power on the computer. Hold down F1 until the Easy-Setup menu appears. Click on Config. Press Ctrl + G. The UUID menu appears. Press F5 to generate a new UUID and press Enter to overwrite it to the EEPROM. 1. 2. 3. 4.

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Removal Reference
Refer to the following chart for going to the removal procedure: Ref. No. 1010 1020 1030 1040 1050 1060 1070 1080 1081 1090 1100 1110 1120 1130 2010 2020 2030 2040 3010 FRU Backup Battery DIMM Card Battery Pack Hard Disk Driver Keyboard Bezel Keyboard Unit LCD Assembly Speaker HDD Flat Cable PC Card Slot Assembly Heat Sink CPU Mini Cartridge Fan System Board LCD Front Cover LCD Panel LCD Inverter Card LCD Cable and Hinges ThinkPad Port Replicator with Advanced EtherJet Feature Page No. 45 46 47 48 49 52 53 55 56 57 58 59 61 62 64 66 67 68 70

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1010 Backup Battery
CAUTION: The backup battery is a lithium battery and can cause a fire, an explosion, or severe burns. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use of an incorrect battery can result in ignition or explosion of the battery. Replacement batteries can be ordered from IBM or IBM Authorized Dealers. Turn the computer upside down.

1

2

3

Note: When putting back the battery, connect the battery connector using a small screwdriver and place the battery in a slanted position.
Step 1 Size (Quantity) M2.5 x 7 mm, black bind (1) Torque 4 kgcm

When re-installing: Make sure you use the correct screw, and tighten it firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screw is tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

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1020 DIMM Card (If Installed)
Turn the computer upside down.

1 2

4 3

3

Step 1

Size (Quantity) M2.5 x 7 mm, black pan-head (1)

Torque 4 kgcm

When re-installing: Make sure you use the correct screw, and tighten it firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screw is tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

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1030 Battery Pack
Turn the computer upside down.

1

2

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1040 Hard Disk Drive
Warning Do not drop or apply any shock. Do not apply pressure to the cover. Do not touch the connector. The hard disk drive is sensitive. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, make a backup copy of all the data on the hard disk. Never remove the drive while the system is operating, in suspend mode, or in hibernation mode. Note: For 560X, if you are replacing a 4GB hard disk drive, reuse the shield and the tape (P/N 05K4690). Battery Pack (1030)

1 2 3

Step 1

Size (Quantity) M3 x 4 mm, coin screw (1)

Torque 4 kgcm

When re-installing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

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1050 Keyboard Bezel
Battery Pack (1030)

3

3

2

1

Step 1 2 3

Size (Quantity) M2.5 x 14 mm, black bind (1) M2.5 x 10 mm, black bind (3) M2.5 x 7 mm, black bind (7)

Torque 3 kgcm 4 kgcm 4 kgcm

When re-installing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

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4

6 5

Latch

7 7 7

7

50

10

8

9

You can easily disassemble the LCD release latch. To reassemble it, do as shown:

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1060 Keyboard Unit
Battery Pack (1030) Keyboard Bezel (1050) After removing the screws 1 , remove the left and right hinge support brackets 2 , the three brackets 3 , and the gasket 4 .
When re-installing

1

3 2 2

3 4 3

When re-installing

Suspend Switch
Step 1 Size (Quantity) M2.5 x 4 mm, black plain-head (5) Torque 4 kgcm

When re-installing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

52

1070 LCD Assembly
Battery Pack (1030) Keyboard Bezel (1050) Note: For the LCD Assembly removal and replacement, go to "2010 LCD Front Cover" on page 64.

5 2

3 4

When re-installing

Step 1 2

Size (Quantity) M2.5 x 7 mm, black plain-head (2) M2.5 x 5 mm, yellow bind (2)

Torque 4 kgcm 4 kgcm

ThinkPad 560Z HMM

53

Step 3

Size (Quantity) M2.5 x 2 mm, yellow bind (1)

Torque 2 kgcm

When re-installing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

54

1080 Speaker
Battery Pack (1030) Keyboard Bezel (1050)

ThinkPad 560Z HMM

55

1081 HDD Flat Cable
Battery Pack (1030) Keyboard Bezel (1050)

1

2

Step 1

Size (Quantity) M2.5 x 5 mm, yellow bind (3)

Torque 3 kgcm

When re-installing: Make sure you use the correct screw, and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver. Never use a screw that you removed. Use a new one. Make sure the screws are tightened firmly (see "Screw Tightening Information" on page 4 if you do not have a torque screwdriver).

56

1090 PC Card Slot Assembly
Battery Pack (1030) Keyboard Bezel (1050) Note: Before removing and replacing the PC Card slot assembly, make sure that the PC Cards are removed and the eject levers are not sticking out.

Step 1

Size (Quantity) M2.5 x 4 mm, black bind (4)

Torque 4 kgcm

When re-installing: Make sure you u