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Gateway ProfileTM 4
service guide
Customizing
Troubleshooting
Contents
Replacing Components in Your Gateway Profile 4 . . . . . . . . . . . . . . . . . . 1
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Replacing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Replacing the Mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing or replacing DIMM memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Replacing the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Replacing the LCD panel inverter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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Replacing Components in Your Gateway Profile 4
About this guide
Use this service guide to help plan your maintenance tasks for the Gateway Profile 4. All tasks covered in this guide can be performed by a field technician without jeopardizing your computer's warranty. For information on your computer's general maintenance, technical support, safety notices, and regulatory notices, see your Gateway user's guide. If you have suggestions regarding the content of this guide, send an e-mail with the subject "Service Guide Comments" to [email protected].
© 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.
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Replacing Components in Your Gateway Profile 4
Preparing your work space
Before performing maintenance on your computer, make sure that your work space and your computer are correctly prepared.
Wear a grounding (ESD) wrist strap. Use a grounded or dissipative work mat. Use a stable and strong table. Make sure that the table top is large enough to hold each component as you remove it. Use bright lighting to make part identification easier. Keep your work surface free from clutter and dust that may damage components. Use a magnetized screwdriver for removing screws. As you remove components and screws, lay them toward the back of your work surface (behind your computer) or far enough to the side that your arms do not accidentally brush components or screws onto the floor. To help keep track of screws, try the following:
Place each component's screws in their own section of a parts sorter. Place each component's screws next to the component on your work surface. When you place flat-headed screws on your work surface, stand them on their heads to prevent the screws from rolling off the table.
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Preventing static electricity discharge
Preventing static electricity discharge
The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
Caution ESD can permanently damage electrostatic discharge-sensitive components in your computer. Prevent ESD damage by following ESD guidelines every time you open the computer case.
Warning
To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem cable before opening the case.
Before opening the computer case, follow these guidelines:
Turn off the computer power. Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.
Warning To prevent risk of electric shock, do not insert any object into the vent holes of the power supply.
Touch a bare metal surface on your workbench or other grounded object. Unplug the power cord and modem and network cables.
Before working with computer components, follow these guidelines:
Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. Avoid touching the edge connectors and components on the Mini-PCI cards. Never slide Mini-PCI cards or components over any surface.
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Replacing Components in Your Gateway Profile 4
Preparing your computer
Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case.
To prepare your computer:
1 2 3
Turn off your computer. Following all static electricity discharge precautions, disconnect the power cord and all other external cables. Press the power button to drain any residual power from your computer.
Replacing drives
Use the procedures in this section to replace the:
Diskette drive Optical drive Hard drive
Tools you need to complete these tasks:
Phillips screwdriver
4
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Replacing drives
Replacing the diskette drive
The removable drive pack contains the diskette drive, drive adapter card, and an optical drive.
To replace the diskette drive:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two retaining screws located on either side of the Microsoft Certificate of Authenticity label on the back of your computer.
Screws
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Replacing Components in Your Gateway Profile 4
3
Slide the drive pack forward, then down.
4
Disconnect the two drive cables from the drive adapter card. Note the location and orientation of each cable. You will reconnect these cables later.
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Replacing drives
5
Disconnect the diskette drive cable from the ZIF connector on the drive adapter card.
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Replacing Components in Your Gateway Profile 4
6
Remove the four screws that secure the diskette drive to the drive pack.
Screws
Screws
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Replacing drives
7
Remove the old diskette drive.
8
Insert the new diskette drive and secure it with the four screws removed in Step 6.
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Replacing Components in Your Gateway Profile 4
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Connect the diskette drive cable, making sure that it is fully seated in the ZIF connector.
10 11
Connect the drive cables to the drive adapter card on the drive pack using the notes you made in Step 4. The drive cables and connectors are "keyed," which means that they can only be plugged in one way. Push the cables carefully up into the top of the drive bay.
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Replacing drives
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Align the tabs on the drive pack with the notches on the drive bay, then slide the drive pack back until it is flush with the front of the case.
Tabs
13
Secure the drive pack with the two screws removed in Step 2.
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Replacing Components in Your Gateway Profile 4
Replacing the optical drive
The removable drive pack contains the diskette drive, drive adapter card, and an optical drive. The optical drive may be a CD, DVD, or recordable drive.
To replace the optical drive:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two retaining screws located on either side of the Microsoft Certificate of Authenticity label on the back of your computer.
Screws
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Replacing drives
3
Slide the drive pack forward, then down.
4
Disconnect the two drive cables from the drive adapter card. Note the location and orientation of each cable. You will reconnect these cables later.
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Replacing Components in Your Gateway Profile 4
5
Remove the four screws that secure the optical drive to the drive pack.
Left Side
Screw Right Side
Screw
Screw
Screw
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Replacing drives
6
Slide the optical drive out of the drive pack.
7
Slide in the new optical drive and secure it with the four screws removed in Step 5.
8
Connect the drive cables to the drive adapter card on the drive pack using the notes you made in Step 4. The drive cables and connectors are "keyed," which means that they can only be plugged in one way.
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Replacing Components in Your Gateway Profile 4
9 10
Push the cables carefully up into the top of the drive bay. Align the tabs on the drive pack with the notches on the drive bay, then slide the drive pack back until it is flush with the front of the case.
Tabs
11
Secure the drive pack with the two screws removed in Step 2.
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Replacing drives
Replacing the hard drive
Use this procedure to replace the hard drive.
Tips & Tricks For more stability, place your computer face down to perform this procedure. Avoid scratching the computer display by placing it on a towel or other non-abrasive surface.
To replace the hard drive:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two screws that secure the access panel to the back of the computer case.
Screws
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Replacing Components in Your Gateway Profile 4
3
With your hands positioned on each side of the case, swing the access panel up and away from the case and set the access panel aside.
4
Unsnap the two hard drive cage tabs.
5
Remove the hard drive cage from your computer.
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Replacing drives
6
Disconnect the drive cable and power cable. Note the location and orientation of each cable. You will reconnect these cables later.
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Replacing Components in Your Gateway Profile 4
7
Remove the four screws that secure the drive to the hard drive cage.
Screws
Screws
8
Remove the drive.
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Replacing drives
9
Make sure that the jumpers on the new drive are set the same as the jumpers on the drive you are replacing.
Jumpers
10 11 12
Insert the new drive into the hard drive cage and secure it with the four screws removed in Step 7. Connect the drive cable and power cable to the drive using the notes you made in Step 6. Align the single hard drive cage tab into the case notch, then swing the hard drive cage down until the two hard drive cage tabs on the other side snap into place.
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Replacing Components in Your Gateway Profile 4
13 14
Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the access panel tabs into the case notches.
Access panel tabs
15
Swing the access panel down into place and secure it with the two screws removed in Step 2.
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Replacing the Mini PCI card
Replacing the Mini PCI card
The modem in your computer is a Mini PCI card. If you need to install a new Mini PCI card, you must first remove the existing card.
Warning Replace the Mini PCI card with only Gateway-approved cards.
Tools you need to complete this task:
Phillips screwdriver
Tips & Tricks
For more stability, place your computer face down to perform this procedure. Avoid scratching the computer display by placing it on a towel or other non-abrasive surface.
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Replacing Components in Your Gateway Profile 4
To replace the Mini PCI card:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two screws that secure the access panel to the back of the computer case.
Screws
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Replacing the Mini PCI card
3
With your hands positioned on each side of the case, swing the access panel up and away from the case and set the access panel aside.
4
Unsnap the two hard drive cage tabs.
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Replacing Components in Your Gateway Profile 4
5 6
Remove the hard drive cage from your computer. Disconnect the drive cable and power cable and set the drive cage aside. Note the location and orientation of each cable. You will reconnect these cables later.
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Replacing the Mini PCI card
7
Press outward on both of the retaining clips holding the Mini-PCI card until the card tips up at an angle.
8
Remove the Mini-PC card.
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Replacing Components in Your Gateway Profile 4
9
Remove the cable from the Mini-PCI card.
10
Connect the cable to the new Mini-PCI card.
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Replacing the Mini PCI card
11
Carefully press the new Mini-PCI card into the card slot. The card must be fully seated in the slot before the retaining clips will snap into place.
12 13
Connect the drive cable and power cable to the hard drive using the notes you made in Step 6. Align the single hard drive cage tab into the case notch, then swing the hard drive cage down until the two hard drive cage tabs on the other side snap into place.
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Replacing Components in Your Gateway Profile 4
14 15
Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the access panel tabs into the case notches.
Access panel tabs
16
Swing the access panel down into place and secure it with the two screws removed in Step 2.
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Installing or replacing DIMM memory
Installing or replacing DIMM memory
Important Use only DDR266 DIMM memory.
Tools you need to complete this task:
Phillips screwdriver
Tips & Tricks
For more stability, place your computer face down to perform this procedure. Avoid scratching the computer display by placing it on a towel or other non-abrasive surface.
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Replacing Components in Your Gateway Profile 4
To install or replace DIMM memory:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two screws that secure the access panel to the back of the computer case.
Screws
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Installing or replacing DIMM memory
3
With your hands positioned on each side of the case, swing the access panel up and away from the case and set the access panel aside.
4
Find the memory module banks, sometimes called add-in slots, on your system board.
Memory modules
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Replacing Components in Your Gateway Profile 4
5
If you are removing a memory module from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it.
- OR If you are adding a memory module to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank.
6
Align the notch on the new memory module with the notch on the memory module bank and press firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the module locks into place, you hear a click.
7
Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case.
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Installing or replacing DIMM memory
8
Align the access panel tabs into the case notches.
Access panel tabs
9 10 11 12
Swing the access panel down into place and secure it with the two screws removed in Step 2. Reconnect the external cables and power cord. Turn on your computer. Windows starts and the Windows desktop appears. In Windows XP, click Start, Control Panel, then click Performance and Maintenance (if in Category View). Click/Double-click System. The amount of memory in your computer is shown at the bottom of the System Properties window in the General tab. - OR In Windows 2000, right-click the My Computer icon, then click Properties. The amount of memory in your computer is shown at the bottom of the System Properties window in the General tab.
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Replacing Components in Your Gateway Profile 4
Replacing the fan
Tools you need to complete this task:
Phillips screwdriver
Tips & Tricks
For more stability, place your computer face down to perform this procedure. Avoid scratching the computer display by placing it on a towel or other non-abrasive surface.
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Replacing the fan
To replace the fan:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two screws that secure the access panel to the back of the computer case.
Screws
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Replacing Components in Your Gateway Profile 4
3
With your hands positioned on each side of the case, swing the access panel up and away from the case and set the access panel aside.
4
Remove the four screws that secure the fan to the heatsink.
Screws
Screws
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Replacing the fan
5
Disconnect the fan power cable. Note the location and orientation of the cable. You will reconnect this cable later.
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Replacing Components in Your Gateway Profile 4
6
Remove the old fan.
7
Secure the new fan to the heatsink with the four screws removed in Step 4.
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Replacing the fan
8 9 10
Connect the fan power cable using the notes you made in Step 5. Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the access panel tabs into the case notches.
Access panel tabs
11
Swing the access panel down into place and secure it with the two screws removed in Step 2.
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Replacing Components in Your Gateway Profile 4
Replacing the LCD panel
Tools you need to complete this task:
Phillips screwdriver
Flat-blade screwdriver
To replace the LCD panel:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Lay the computer down on its back.
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Replacing the LCD panel
3
Starting at the bottom center of the LCD panel bezel, carefully work your fingers under the plastic to pry the bezel away from the LCD panel. Work your fingers between the LCD glass and the bezel, not underneath the outside of the bezel. Continue to work your fingers around each side of the screen while carefully prying the plastic tabs on the bezel away from the LCD panel.
Warning Avoid excessively twisting or bending the bezel, because the bezel's plastic tabs may break.
4
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Replacing Components in Your Gateway Profile 4
5
Remove the four screws that hold the LCD panel to the case.
Warning Be careful while handling the LCD panel, and do not touch the LCD screen with any sharp object.
Screws
6
Carefully tilt the bottom of the LCD panel slightly away from the case to access the cables behind the panel.
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Replacing the LCD panel
7
Unplug the cable from the side of the inverter board closest to you (nearest the "open" side of the tilted LCD panel).
8
Tilt the LCD panel up further and unplug the other cable from the inverter board, then unplug the scaler board connector from the LCD panel.
Scaler board
Inverter board
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Replacing Components in Your Gateway Profile 4
9
Remove the LCD panel from the computer.
Tips & Tricks Mark or label the back of the removed panel as "defective" to prevent confusion with the new panel.
10 11 12
Place the new LCD panel onto the computer. Reattach the scaler board cable to the LCD panel. On the side of the inverter board closest to the top of the LCD panel, connect:
The pink and white-wired plug to the connector on the left. The blue and black-wired plug to the connector on the right.
To make it easier to plug the cables into the connectors, bend the wires near the plug so the plug is at a 90° angle to the wires.
Tips & Tricks
13
On the side of the inverter board closest to the bottom of the LCD panel, connect:
The pink and white-wired plug to the connector on the left. The blue and black-wired plug to the connector on the right.
The connectors should easily press into place. If you have difficulty attaching a connector, it may be turned upside-down. Turn the connector over and try again.
Warning
14
Press the LCD panel into place, and make sure that all cables are safely inside the computer behind the LCD panel. If you have difficulty pressing the LCD panel back into place, first press the top of the panel into place, then press the bottom forward and down. Attach the LCD panel with the four screws, then set the computer upright. Plug in the power cord, then turn on the computer to make sure that the display has been repaired. If the display appears to be working, turn off the computer and lay the computer down on its back again.
15 16
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Replacing the LCD panel
17
Align the plastic bezel's tabs with the tab slots on the computer, then firmly press the bezel into place. Make sure all four edges are correctly attached and that the bezel has a tight fit.
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Replacing Components in Your Gateway Profile 4
Replacing the LCD panel inverter board
Tools you need to complete this task:
Phillips screwdriver
To replace the LCD panel inverter board:
1 2 3
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Lay the computer down on its back. Starting at the bottom center of the LCD panel bezel, carefully work your fingers under the plastic to pry the bezel away from the LCD panel. Work your fingers between the LCD glass and the bezel, not underneath the outside of the bezel.
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Replacing the LCD panel inverter board
4
Continue to work your fingers around each side of the screen while carefully prying the plastic tabs on the bezel away from the LCD panel.
Warning Avoid excessively twisting or bending the bezel, because the bezel's plastic tabs may break.
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Replacing Components in Your Gateway Profile 4
5
Remove the four screws that hold the LCD panel to the case.
Warning Be careful while handling the LCD panel, and do not touch the LCD screen with any sharp object.
Screws
6
Carefully tilt the bottom of the LCD panel slightly away from the case to access the cables behind the panel.
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Replacing the LCD panel inverter board
7
Unplug the cable from the side of the inverter board closest to you (nearest the "open" side of the tilted LCD panel).
8
Tilt the LCD panel up further and unplug the other cable from the inverter board, then unplug the scaler board connector from the LCD panel.
Scaler board
Inverter board
9
Remove the LCD panel from the computer and set it aside.
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Replacing Components in Your Gateway Profile 4
10
Remove the two mounting screws on the inverter board.
Screw
Screw
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Replacing the LCD panel inverter board
11
Turn the inverter board over, then unplug the cable that connects the inverter board to the scaler board.
12
Remove the inverter board from the computer.
Tips & Tricks Mark or label the removed board as "defective" to prevent confusion with the new board.
13 14
Plug the cable from the scaler board into the new inverter board. Hold the new inverter board by its edges and align it with the screw holes on the computer, then attach the two screws to the new board.
Warning Do not press or apply pressure to the inverter board's components or plastic shields.
15 16
Place the LCD panel back onto the computer. Reattach the scaler board cable to the LCD panel.
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Replacing Components in Your Gateway Profile 4
17
On the side of the inverter board closest to the top of the LCD panel, connect:
The pink and white-wired plug to the connector on the left. The blue and black-wired plug to the connector on the right.
To make it easier to plug the cables into the connectors, bend the wires near the plug so the plug is at a 90° angle to the wires.
Tips & Tricks
18
On the side of the inverter board closest to the bottom of the LCD panel, connect:
The pink and white-wired plug to the connector on the left. The blue and black-wired plug to the connector on the right.
The connectors should easily press into place. If you have difficulty attaching a connector, it may be turned upside-down. Turn the connector over and try again.
Warning
19
Press the LCD panel into place, and make sure that all cables are safely inside the computer behind the LCD panel. If you have difficulty pressing the LCD panel back into place, first press the top of the panel into place, then press the bottom forward and down. Attach the LCD panel with the four screws, then set the computer upright. Plug in the power cord, then turn on the computer to make sure that the display has been repaired. If the display appears to be working, turn off the computer and lay the computer down on its back again.
20 21
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Replacing the LCD panel inverter board
22
Align the plastic bezel's tabs with the tab slots on the computer, then firmly press the bezel into place. Make sure all four edges are correctly attached and that the bezel has a tight fit.
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Replacing Components in Your Gateway Profile 4
Replacing the system board
Tools you need to complete this task:
Phillips screwdriver
Flat-blade screwdriver
To replace the system board:
1 2
Turn off the computer and prepare it by following the instructions in "Preparing your computer" on page 4. Remove the two retaining screws located on either side of the Microsoft Certificate of Authenticity label on the back of your computer.
Screws
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Replacing the system board
3
Slide the drive pack forward, then down.
4
Disconnect the two drive cables from the drive adapter card and set the drive pack aside. Note the location and orientation of each cable. You will reconnect these cables later.
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Replacing Components in Your Gateway Profile 4
5
Remove the two screws that secure the access panel to the back of the computer case.
Screws
6
With your hands positioned on each side of the case, swing the access panel up and away from the case and set the access panel aside.
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Replacing the system board
7
Unsnap the two hard drive cage tabs.
8
Remove the hard drive cage from your computer.
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Replacing Components in Your Gateway Profile 4
9
Disconnect the drive cable and power cable. Note the location and orientation of each cable. You will reconnect these cables later.
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Replacing the system board
10
Press the PC Card eject button so the eject button is extended.
PC Card eject button
11
Pull off the rubber eject button cover, then push the PC Card eject button back in so it is flush with the system case.
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Replacing Components in Your Gateway Profile 4
12
Disconnect the modem cable from the case cover.
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Replacing the system board
13
Disconnect the fan power cable. Note the location and orientation of the cable. You will reconnect this cable later.
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14
Remove the four heatsink screws.
Screws
Screws
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Replacing the system board
15
Gently move the heat sink side to side to make sure that the seal on the processor is loosened, then swing the heatsink up and away from the computer.
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Replacing Components in Your Gateway Profile 4
16
Remove the six back case cover screws.
Screws
17
Place your computer face down. Avoid scratching the computer display by placing it on a towel or other non-abrasive surface.
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Replacing the system board
18
Use a flat-blade screwdriver to push out the four side screw caps from inside the case, then use the screwdriver to remove the screw caps (two on each side of the case).
Screw caps
Screw caps
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Replacing Components in Your Gateway Profile 4
19
Use a Philips screwdriver to remove the four case cover side screws (two on each side of the case).
Screws
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Replacing the system board
20
Push up slightly on the stand so you can release the two case retaining tabs on the bottom of the computer.
Bottom case retaining tabs
21
Press in on the case cover to release the six case retaining tabs.
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Replacing Components in Your Gateway Profile 4
22
Lift the case cover straight up, then set it aside.
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Replacing the system board
23
Disconnect the hard drive, power, and LED cables from the system board. Disconnect the speaker and headphone/microphone jack cables from the audio card. Note the location and orientation of each cable. You will reconnect these cables later.
Power cable Headphone/Microphone jack cable
Hard drive cable
LED cable
Speaker cables
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24
Remove the five screws holding the hard drive suspension plate to the system board, then remove the plate.
Hard drive suspension plate
Screws
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Replacing the system board
25
Remove the two screws holding the card retention plate to the computer chassis, then remove the plate.
Card retention plate
Screws
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26
Remove the three screws securing the two gray card brackets to the system board.
Screw
Screws
27 28
Remove the two gray card brackets. Remove the three cards from the system board. Note each card's location and orientation. You will reinstall these cards later. You can slightly seesaw the card end-to-end as you work it out of the slot, but do not bend the card sideways.
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Replacing the system board
29
Disconnect the LCD video, LCD power, diskette drive, and optical drive cables from the system board. Note the location and orientation of each cable. You will reconnect these cables later.
LCD video cable
Optical drive cable
LCD power cable
Diskette drive cable
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Replacing Components in Your Gateway Profile 4
30
Remove the five additional system board retaining screws.
Screws
Screws
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Replacing the system board
31
Lift the system board away from the computer.
32
Secure the new system board to the computer with the five screws removed in Step 30.
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Replacing Components in Your Gateway Profile 4
33
Connect the LCD video, LCD power, diskette drive, and optical drive cables to the system board using the notes you made in Step 29.
LCD video cable
Optical drive cable
LCD power cable
Diskette drive cable
34 35 36
Secure the two card brackets to the system board with the three screws removed in Step 26. Insert the three cards into the slots using the notes you made in Step 28. You can slightly seesaw the card end-to-end as you insert it into the slot, but do not bend the card sideways. Secure the card retention plate to the computer chassis with the two screws removed in Step 25.
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Replacing the system board
37 38
Secure the hard drive suspension plate to the system board with the five screws removed in Step 24. Connect the hard drive, power, and LED cables to the system board, then connect the speaker and headphone/microphone jack cable to the audio card using the notes you made in Step 23.
Power cable Headphone/Microphone jack cable
Hard drive cable
LED cable
Speaker cables
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Replacing Components in Your Gateway Profile 4
39
Replace the case cover making sure that the case retaining tabs snap into place.
40 41 42
Replace the four side screws and screw caps removed in Step 18 and Step 19. Replace the six back case cover screws removed in Step 16. Connect the modem cable.
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Replacing the system board
43
Align the heatsink tab into the slot on the system board and swing the heatsink back into place, then secure the heatsink with the four screws removed in Step 14.
44 45
Connect the fan power cable. Connect the drive cable and power cable to the hard drive pack using the notes you made in Step 9.
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Replacing Components in Your Gateway Profile 4
46
Align the single hard drive cage tab into the case notch, then swing the hard drive cage down until the two hard drive cage tabs on the other side snap into place.
47 48
Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Replace the PC Card eject button cover.
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Replacing the system board
49
Align the access panel tabs into the case notches.
Access panel tabs
50 51 52 53
Swing the access panel down into place and secure it with the two screws removed in Step 5. Return the computer to the upright position. Connect the drive cables to the drive adapter card on the drive pack using the notes you made in Step 4. The drive cables and connectors are "keyed," which means that they can only be plugged in one way. Push the cables carefully up into the top of the drive bay.
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Replacing Components in Your Gateway Profile 4
54
Align the tabs on the drive pack with the notches on the drive bay, then slide the drive pack back until it is flush with the front of the case.
Tabs
55
Secure the drive pack with the two screws removed in Step 2.
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MAN US PFL4 SERVICE GDE R2 10/03