DENON Service Bulletin PZ09-172 free download

File name Service Bulletin PZ09-172.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : PZ09-172 Date: April 8, 2010 _____________________________________________________________ Model: DN-V310 Subject: Software update Countermeasure is applicable upon every repair (within S/N range) and upon customer compliant. Symptom: Our customers work with the "GetStatus" command. The result of this command via RS232C is wrong. (Even in "Stop" mode to status information is "Paused"). When DN-V310 is in Stop mode and "Get Player Status" command is sent via RS232, the machine responds that the unit is in "Playing" mode, not the "Stopped" mode. Solution: We corrected the firmware so that no malfunction occurs. Version: DN_DVD_36 * For update procedures, please refer to attached instruction manual. Serial Number Range: Please apply the above modification to the production models in the following serial numbers. (Full Digits) ~ 00566***** ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.