DENON Service Bulletin OST-F1508 free download

File name Service Bulletin OST-F1508.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1508 Date: May 18, 2009 _____________________________________________________________ Model: DVD-3800BDCI Subject: Correction of the Firmware. Countermeasure is applicable only upon claim from the customer. Symptom: 1) Blu-Ray Players with Ver.1.118 won't play "CASINO". 2) Can not select "Japanese Dolby TrueHD 5.1ch" and we can select only "2ch" when play a BD-disc (Title: AKIRA). 3) Customer noticed that when he used the "Selected Scenes" feature on Blu-ray DVD "Never Say Never Again" MGM Title, the player will freeze and has to be turned off to reset. 4) The player could not search correctly on "LIVE IN VEGAS/CELINE DION" when we start playback after having chosen DolbyThruHD among a sound menu of DISC1 and search TT=1 CH=19/19, a search takes time, and playback of TT=4 CH=1 start. 5) "SONG SELECTION" is selected with MAIN MENU of BD disc "JIMMY EAT WORLD". However, the displayed item cannot be selected. Solution: We corrected the firmware so that no malfunction occurs. MODIFICATION: We will supply the following program files for updating the subject models. Therefore, please record each program file onto a blank CD-R. FE/BE Firmware: Version after the update: 1.119 ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Note: Upon recording the Disc: a) When recording the supplied file on the blank CD-R, the format shall be "ISO9660" and the session shall be "CLOSE". b) When recording the supplied file on the disc, please use the lowest recording speed that is available on your PC. If the file is recorded at a higher speed, the rewriting operation may fail due to improperly recorded data on the disc. 1) Rewriting procedures of the FE/BE ROMs. (1) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and open the Disc Tray. (2) Put the recorded CD-R on the Disc Tray and press the buttons on the remote control in the order of "9", "8", "7", "6" and "POP UP MENU/MENU". (3) The Disc Tray closes, the FL Display indicates "F/W-UP" and the update of the firmware starts automatically. (4) After indicating the "Ver: 1119" on the FL