DENON Service Bulletin DZ10-077 free download

File name Service Bulletin DZ10-077.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-077 Date: June 14, 2010 _____________________________________________________________ Model: DVD-A1UDCI Subject: Correction of the firmware Countermeasure is applicable only upon claim from the customer. Symptom: 1) When BD software "Ole Bull Violin Concertos" was reproduced, the "mShuttle" function might not be working. 2) When BD software "Clash of the Titans" was reproduced, a sound might be heard. 3) BD-Live doesn't work with "Iron Man" and "Unsere Erde" BD discs. Solution: We corrected the firmware so no malfunction occurs. METHOD OF UPDATE via DPMS (D&M Product Management Server) At the writing of this document, we have not uploaded new firmware into the DPMS web server for these symptoms. We will update the firmware via DPMS once two months. METHOD OF UPDATE by CD-R with firmware. We will supply the following program files for updating the subject models. Therefore, please record each program file onto a blank CD-R separately, and update the unit upon claim. Please do not use a Proxy for updating in the Network environment! If the customer uses setting of Proxy, the unit won't update the firmware properly. If the customer updated the firmware once via DPMS or CD-R, customer can update the firmware with Proxy in the Network environment. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. METHOD OF UPDATE by CD-R with firmware We will supply the following program files for updating the subject models. Therefore, please record each program file on a blank CD-R separately, and update the unit upon claim. Note: Upon recording the Disc: a) When recording the supplied file on the blank CD-R, the format shall be "ISO9660" and the session shall be "CLOSE". b) When recording the supplied file on the disc, please use the lowest recording speed that is available on your PC. If the file is recorded at a higher speed, the rewriting operation may fail due to improperly recorded data on the disc. Rewriting procedures of the SYSTEM ROM. (1) Download the "4010_SYS.ROM" firmware in SDI. (2) Please make "DM_FM_UP" folder on PC. (3) Please insert