DENON Service Bulletin DZ10-099 free download

File name Service Bulletin DZ10-099.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-099 Date: August 26, 2010 _____________________________________________________________ Model: AVR-4810CI Subject: Correction of the Firmware via DPMS Countermeasure is applicable only upon claim from the customer. Symptom: 1) When AVRxx10 Series Receivers in combination with Control 4 Installations, after power failure, AVRxx10 do not reconnect. 2) A sound might be not output correctly from surround-back-speaker due to operate the surround-parameter when play DTS-HD or DolbyTrueHD. 3) A DSD (multi ch) might be not reproduce when "ONKYO DV-SP506" is connected in HDMI and "SACD of multi channel" is reproduced. 4) The driver software of DM870 is changed due to specification of DM870 is changed. (This service information is not for improvement of product.) Solution: We corrected the firmware so that no malfunction occurs. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update. 4) Turn the Power Supply of the unit on. 5) The unit sets the Internet. Wait for about two minutes until customer's router ends the set up. Caution: The update doesn't succeed when the customer's set cannot connect to the Internet correctly. In this case, please confirm the internet environment in the customer's house. Whether the set is able to receive Internet radio correctly or ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. not can be used to determine whether the Internet is properly connected. There are some problems under the internet environment when the Internet radio can not be received. 6) Press "MENU" button on the front panel and indicates the GUI menu. 7) Press "CURSOR" button. 8) The GUI indicates, "MANUAL SETUP" > "OPTION SETUP" > "Firmware Update". Caution: The update interrupts when it is not possible to connect it with the Internet correctly. In this case, please do from 1) again. 9) Select "Star