HP-Measure-1964-05.pdf | | from the chairman's desk
A TOUR PRESE T LEVEL of operations it requires long-range growth of our business. They must strive to de-
.n. nearly ten million dollars every month to maintain velop lasting, mutually beneficial relationships with the cus-
the jobs for our 6,800 employees. In addition to wages tomer. As part of this effort, they are expected to follow up
and salaries, we must provide shops and offices, buy material with the customer after he receives an HP instrument to be
for our products, set aside reserves for paid vacations and sure the instrument works properly and the customer is
retirement, pay insurance premiums, and remit substantial completely satisfied. A basic tenet of our marketing phi-
amounts in taxes to local, state, and national governments. losophy is that we be just as interested in what our customers
Furthermore, if we are to be sure we will have as many or |