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01 - 430Front%20Page.pdf | | Service Manual
HP DesignJet 430 HP DesignJet 450C HP DesignJet 455CA Printers
Using this Manual
Purpose This manual contains information necessary to test, calibrate and service:
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HP DesignJet 430 printers (models C4713A and 4714A). HP DesignJet 450C printers (models C4715A and 4716A). HP DesignJet 455CA printers (models C6080A and C6081A).
For information about using these printers, refer to the corresponding user and quick reference guides. Readership The procedures described in this manual are to be performed by HP certified service personnel only. Part Numbers Part numbers for plotter options, accessories and service parts are located in chapter 7. Conventions This manual contains information for the color HP DesignJet 430, 450C and 455CA printers. A small arrow ' is used to indicate other parts of the Service Manual or User's Guide where you can find information related to the topic you are consulting.
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Using this Manual
HP DesignJet 430, 450C and 455CA Printers |
02 - 430Contents.pdf | | Contents
Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x 1 Troubleshooting 12 12 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 3 3 3 4 4 4 4 5 6 6 7 7 8 8
Is the Printer Using the Latest Firmware Revision? . . . . . . . . . . . . . . . . . . . . . . . Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What Can I do when a System Error Code Appears on the Front Panel Display? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Have you performed a Service Test on the Failed Component/Assembly? . . . . . . . Have you Performed the Accuracy Calibration? . . . . . . . . . . . . . . . . . . . . . . . . . . . What can I do to Solve Print Quality Problems? . . . . . . . . . . . . . . . . . . . . |
03 - 430Chapter_1.pdf | | 1
Troubleshooting
HP DesignJet 430, 450C and 455CA Printers
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Introduction
This chapter will guide you through the relevant steps to take when troubleshooting the printer. Is the Printer Using the Latest Firmware Revision? Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may not need replacing), check which firmware revision the printer is using. To check which firmware revision the printer is using, Print the Service Configuration Plot ' page 4 29. Some problems which occurred in earlier firmware releases may have been solved in later revisions. So if there is a new firmware revision then replace the Firmware SIMM before replacing any parts. Important Information The Printer firmware is contained either on a flash ROM SIMM at the back of the Printer or on a masked ROM inside the electronics module. The firmware revision level, for example A.01.03, is printed by the Printer on the setup sheet and on the service configuration pl |
04 - 430Chapter_2.pdf | | 2
System Error Codes
HP DesignJet 430, 450C and 455CA Printers
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System Error Codes
If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready:
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Model and Serial Number of the printer. Which firmware revision the printer is using. The complete error number. The Service Print (Utilities / Service Tests). The Current configuration sheet. Which software application the customer is using (name, version, etc.). Is the problem reproducible by you? Additional comments about the usage, the setting, etc..
Important Information on Troubleshooting Error Codes Before spending time troubleshooting the problem by doing the various tests or replacing parts (which may not need replacing), check which firmware revision the printer is using or check if a service note deals with |
05 - 430Chapter_3.pdf | | 3
User Messages
HP DesignJet 430, 450C and 455CA Printers
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User Messages
The lights on the front panel provide the means for your day to day communication" with the printer. They tell you the printer's current status and, if there is an error, the nature of the error. In order to understand the meaning of each combination of lights, you should check the table in this chapter to help you to understand the meaning. You will therefore find this table useful in troubleshooting.
Key to table starting below This graphic ... means ... The fifteen lights on the printer's front panel. The sequence of explanations in the table is:
1: Status group 3: Print quality group 4: Media type group 2: Error group 5: Media source group
This light is ON and STEADY. This light is ON and FLASHING. This light is OFF or this is the relevant light. The state of this light is not relevant.
Lights No lights All lights off
Explanation and Action If no lights are on, you may have a power problem, or the pr |
06 - 430Chapter_4.pdf | | 4
Service Tests
HP DesignJet 430, 450C and 455CA Printers
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Introduction
This chapter explains how to use the built in Service Tests (Diagnostics) and what to do if the tests fail. If possible, always perform a Service Test on the component that you are about to replace, just to make sure that is the component that has failed. If the test on that component passes, there is no need to replace it.
Power On
The Printers automatically perform a series of internal self tests and mechanical initialization sequences whenever the user switches the Printer on. If a failure occurs, an error is indicated on the front panel LEDs. You can perform a failure analysis by interpreting the LED error code. (Details ' Chapter 2.) Self Test and Normal Initialization The power on self test and initialization procedure does the following: 1 Initializes the servo processor. 2 Initializes the main processor. 3 Tests communication between the main processor and the servo processor. 4 Tests the EEROM chec |
07 - 430Chapter_5.pdf | | 5
Service Calibrations and Adjustments
HP DesignJet 430, 450C and 455CA Printers
5-1
Calibrations
The only Calibration that the Printer requires is the Accuracy Calibration which must be performed under certain conditions. Accuracy Calibration Purpose The accuracy calibration (X axis calibration) procedure is used to correct the end point accuracy of the media axis. The carriage axis does not require calibration and is used to calibrate the media axis. The accuracy calibration also includes calibration of the optical line sensor on the carriage. The accuracy calibration is also used to correct the error of the X axis movement to avoid banding. Perform the accuracy calibration whenever the:
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EEROM is erased. Electronics module is replaced. Drive roller is removed or replaced. Media (X axis) motor is removed or replaced. Drive roller gear is removed or replaced. Cartridge carriage is replaced. Mark encoder is removed or replaced. Optical sensor is removed or replaced. |
08 - 430Chapter_6.pdf | | 6
Print Quality
HP DesignJet 430, 450C and 455CA Printers
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Print Quality Troubleshooting Checklist
When faced with a Print Quality problem, use the following checklist as a guide in troubleshooting the problem: 1 Problem reproduction D Reproduce the problem that the customer is seeing using their original settings. 2 Printer configuration: D Print Mode: Set to Best" (in the printer and in the drivers). D Select the correct media setting when loading the media. 3 Hardware check list
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Check if the latest version of the firmware is installed. If not Install the latest firmware revision.
4 Cartridges Cartridge Troubleshooting Process: D If you don't have any samples yet, reproduce the original problem with the correct printer settings. D Print the Print Quality Plot using the exact settings and Media that the Customer used when faced with the Print Quality problem ' page 6 3. Cartridge Alignment: D Perform the Cartridge Alignment procedure (details ' User's Guide). 5 Media D Make |
09 - 430Chapter_7.pdf | | 7
Parts and Diagrams
HP DesignJet 430, 450C and 455CA Printers
7-1
Exchange Assemblies
Exchange assemblies are factory repaired and tested assemblies that you can order; they are listed in the following table. Exchange assemblies are available only on a trade in basis; therefore, you must return the defective assemblies for credit. Exchange Assemblies HP Part Number C4713 60037 Qty 1 Description Electronics Module
Replacement Parts
Parts shown in the drawings in this chapter are listed in the corresponding part lists. Match the appropriate number on the drawing with the same number in the parts list for information on that part. The total quantity for each part on the drawing is given as well as the part number. To obtain replacement parts, contact the nearest HP Support Office. You must include the part number and part description in the order you send. Also include the Printer model and serial number.
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HP DesignJet 430, 450C and 455CA Printers
Parts and Diagrams
Primer As |
11 - 430Chapter_9.pdf | | 9
Preventive Maintenance
HP DesignJet 430, 450C and 455CA Printers
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Moisture on Printer
Users should use the Printer in an environment between 5% and 95% relative humidity. To recover from moisture condensation, turn the Printer off, and, using the main roller as a reference, wait until the Printer is completely dry before using it again.
Level of Printer Usage
To achieve good performance and long lifetime of the HP DesignJet 430/450C/455CA Printers, users should limit use to the following recommendations (duty cycle):
Average number of plots per day
10 E/A0 CAD plots
Maximum number of plots per day
20 E/A0 CAD plots
The service configuration plot gives an indication of how much the Printer has been used: number of plots, number of cartridges, number of times the Printer has been turned on. (Details ' page 4 29.)
Friction on Slider Rod
The carriage bushings are made of a porous composite material. Oil stays inside them by means of capillary action. Never place the bushings o |
12 - 430Chapter_10.pdf | | 10
Functional Overview
HP DesignJet 430, 450C and 455CA Printers
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Introduction
The HP DesignJets 430, 450C and 455CA follow on from and replace the DesignJet 330 and 350C. The HP DesignJets 430, 450C and 455CA (like the DesignJets 230, 330, 250C and 350C) have inherited much of the system architecture and features of the DesignJet 220. Their writing system, however, is based on that of the DesignJet 650C. This chapter describes some of the main features of the HP DesignJets 430, 450C and 455CA. Before reading it, read the functional overview of the DesignJet 220 ' HP DesignJet 220 and HP DesignJet 200 Printers - Service Manual," part number C3187 90000. (Information on the DesignJet 650C ' HP C2858B/C2859B DesignJet 650C Service Manual," part number C2858 90000 Rev B).
Roll Media
When a roll feed assembly is installed on the Printer, roll media can be used. The roll feed assembly consists of: Two roll feed components. D A spindle. D Two media stops.
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The roll feed assembly i |