Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products
Model: VPL-W400Q No. 462
Subject: Abnormal picture or sound Date: February 2, 2000
(133X) The following symptoms may occur:
Serial Number range 2,000,001-2,001,663
1. No picture produced when unit is operated with no signal input.
2. No audio.
3. Abnormal red color.
4. Auto wide options become invalid and the main ROM is earlier then V2.00.
SOLUTION: Replace the ROM and perform reset.
Serial number range 2,000,001-2,001,763