DENON Service Bulletin DZ10-027 free download

File name Service Bulletin DZ10-027.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-027 Date: May 12, 2010 _____________________________________________________________ Model: S-5BD Subject: Correction of the Firmware via DFW (D&M Firmware Writer), CD-R and USB. Countermeasure is applicable only upon claim from the customer. Symptom: 1) Addition of new function of audio signal of "AUX 1" can be assigned to HDMI selection. 2) When unit connects to Samsung BD-C6900, BD-C8500 and BD-C8000 with HDMI connection, audio signal is not outputted. 3) No sound via HDMI from Humax satellite receiver. 4) When the HDMI-CEC control is selected to TV function, audio sound of BD is not outputted. 5) Crackling noise on surround back speakers during playback of DTS-HD-MSTR 6.1 disc. 6) Sound does not out from subwoofer when turn on power of DHT-S500HD by CEC control with LC-20D50 (SHARP LCD TV). 7) The red caution might be indicated, and the unit might not play the BD disc "AVATAR". 8) The freeze occurs in one mode though there are four kinds of sound output in the disc ( "unplugged" No.2729428). The mode is only DTS-HD Master Audio7.1. It is frozen near Track 21(1h28m03s), and the video and the sound stop. But, the FL Display counts time. 9) Layer Break of DVD is clearly visible when playing back DVD9 with all Denon BD players. 10) When play a "TERMINATOR SALVATION (BD Disc)", a screen might be white color in BD LIVE. 11) When unit reproduces specific BD which made in only the "Twentieth Century Fox Film Corporation", unit will display a picture that promoting update of the ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. firmware, and then the block noise might generate when unit reproduces the main title. 12) When unit reproduces specific BD which made in only the "Twentieth Century Fox Film Corporation", unit displays a text that promoting update of the firmware, and unit might reproduce the main title. 13) Customer complained Blue Ray "Quantum of Solace" would not play. 14) When unit reproduces DVD-Audio, the audio signal might output without any sound or noise signal or/and the video signal might output without any picture. 15